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Recent guest reviews

The room itself was very clean and recently refurbished. The bathroom was clean, but the tiles were in need of replacement.

The staff was wonderful, friendly, polite and helpful. The hallway carpeting badly in need of cleaning, icky spots quite frequently on main level and near rooms The room was clean, but lots of tile nicks/breakage in bathroom and a general sense of being "worn"

I liked the location and the staff... the building needs some updating....need brighter colors in room!

Hotel was clean but dated and there was no exhaust fan in the bathroom. Breakfast was not well stocked so we had to go out to eat. Had to have our key reactivated every time we tried to use it. Staff was nice and helpful.

Nice hotel. Not much around but clean and quiet. They even had free nachos when I checked in!

Easy to get in and out. There was a water problem and the pool was over flowing just before we left. Alarms went off and water was in the hallways. The staff handled it well though and amongst the chaos she let us check out as the fire department arrived. Great customer service at this hotel.

Hotel has good access to a lot of activities, shopping, restaurants. Room was clean and quiet. Breakfast was adequate only complaint was that the orange juice did not taste good.

Served purpose well. Room was a bit smelly, but larger and nice enough for a business trip. Fridge in room was a pleasant surprise

There is one pretty nice restaurant nearby but otherwise the hotel is rather isolated. All aspects of the stay were satisfactory except that my 2-queen bed room lacked a comfortable chair for reading or watching TV. Neither the desk chair nor the other rickety worn out chair was acceptable.

This place deserves a solid 3.5 starts out of 4.0. For the price, this is an excellent hotel / inn. The staff is exceptionally helpful. The rooms are very clean.

E Fabyan Pkwy Geneva IL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Comfort Inn & Suites Geneva- West Chicago places you within a 10-minute drive of popular sights such as Arcada Theater and Chicago Premium Outlets. This hotel has 90 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

The 90 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.


Property features

Guests of Comfort Inn & Suites Geneva- West Chicago have access to an indoor pool, a fitness center, and a spa tub. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, coffee/tea in a common area, and express check-out.

Room options

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

1 King Bed, Non Smoking, Jacuzzi Tub

1 King Bed | Sleeps 2

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

1 Queen Bed and 1 Twin Sofa Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Comfort Inn & Suites Geneva- West Chicago

Everyone (5) Business (2) Couples (1) Family (4)
5
Partner Couples Family

The room itself was very clean and recently refurbished. The bathroom was clean, but the tiles were in need of replacement.

By , from Venice, FL on Nov 7, 2019

Review comment responded on Nov 8, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4
Everyone

By on Oct 2, 2019

Review comment responded on Oct 4, 2019

Thank you for taking the time to rate our hotel in regards to your recent stay.

3
Family Family

The staff was wonderful, friendly, polite and helpful. The hallway carpeting badly in need of cleaning, icky spots quite frequently on main level and near rooms The room was clean, but lots of tile nicks/breakage in bathroom and a general sense of being "worn"

By on Aug 24, 2019

Review comment responded on Aug 26, 2019

Thank you for taking the time to review our hotel in regards to your recent stay. We apologize for the carpets having a few stain spots,and appreciate you bringing them to our attention. We hope you will come visit us again soon!

4
Friends

I liked the location and the staff... the building needs some updating....need brighter colors in room!

By on May 19, 2019

Review comment responded on May 22, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4
Everyone

Hotel was clean but dated and there was no exhaust fan in the bathroom. Breakfast was not well stocked so we had to go out to eat. Had to have our key reactivated every time we tried to use it. Staff was nice and helpful.

By on Jan 15, 2019

Review comment responded on Feb 24, 2019

Thank you for taking the time to rate our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Kimberly Schneider Assistant General Manager Comfort Inn & Suites Geneva

4
Everyone

Nice hotel. Not much around but clean and quiet. They even had free nachos when I checked in!

By on Jul 28, 2018

Review comment responded on Dec 1, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4
Everyone

Easy to get in and out. There was a water problem and the pool was over flowing just before we left. Alarms went off and water was in the hallways. The staff handled it well though and amongst the chaos she let us check out as the fire department arrived. Great customer service at this hotel.

By on Jan 8, 2018

Review comment responded on Dec 1, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5

good location, clean hotel

Everyone

Hotel has good access to a lot of activities, shopping, restaurants. Room was clean and quiet. Breakfast was adequate only complaint was that the orange juice did not taste good.

By , from Nebraska on Aug 30, 2017

Review comment responded on Dec 1, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4

location location location

Business

Served purpose well. Room was a bit smelly, but larger and nice enough for a business trip. Fridge in room was a pleasant surprise

By on Oct 21, 2015

Review comment responded on Dec 1, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

3

solid 3

Business

There is one pretty nice restaurant nearby but otherwise the hotel is rather isolated. All aspects of the stay were satisfactory except that my 2-queen bed room lacked a comfortable chair for reading or watching TV. Neither the desk chair nor the other rickety worn out chair was acceptable.

By on Dec 7, 2014

Review comment responded on Dec 1, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

Comfort Inn & Suites Geneva- West Chicago

1555 E Fabyan Pkwy, Geneva, IL 60134
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