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Best Western Joliet Inn & Suites

Property class: 2.5

Choose dates to view prices

Photo gallery for Best Western Joliet Inn & Suites

A hotel lobby with a reception desk, seating area, and a glass wall.
A spacious lobby with a high ceiling, two sofas with patterned upholstery, a small ottoman, and a cityscape painting on the wall.
A hotel room with a large bed, a seating area with a sofa and armchairs, a small TV, and a decorative wall piece.
An indoor swimming pool area with a glass ceiling, poolside seating, and a no diving sign.
A modern hotel room with a large bathtub, a flat-screen TV, a sofa, and a patterned carpet.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
4380 Enterprise Drive, Joliet, IL, 60431
  • Place, West Shore Park
    ‪16 min walk‬
  • Place, Shorewood-Troy Public Library
    ‪3 min drive‬
  • Place, Route 66 Raceway
    ‪14 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a window with a view.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(52 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

A hotel room with a bed, a sofa, a small table, and a painting on the wall.

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • 349 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

A hotel room with a large bed, a desk, a chair, a television, and a window with a view of trees.

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.8 out of 10
Excellent
(24 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

A hotel room with a large bed, a desk, a chair, a TV, and a window with a view of trees.

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

A hotel room with a bed, a sofa, a coffee table, a lamp, and a painting on the wall.

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

9.0 out of 10
Wonderful
(12 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

A modern hotel room with a large bathtub, a flat-screen TV, a sofa, and a patterned carpet.

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

A hotel room with a bed, a sofa, a desk, and a window with a view of trees.

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

8.4 out of 10
Very good
(6 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

A hotel room with a large bed, a nightstand with a lamp, a wall-mounted air conditioner, and a decorative window blind.

Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • 348 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

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About the neighborhood

Joliet

Located within a mile (2 km) of West Shore Park, Best Western Joliet Inn & Suites is within 2 miles (3 km) of Shorewood-Troy Public Library. This 60-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free self parking.

What's nearby

  • West Shore Park - 16 min walk - 0.9 miles
  • Shorewood-Troy Public Library - 3 min drive - 1.4 miles
  • Hollywood Casino Joliet - 7 min drive - 7.2 miles
  • Harrah's Casino - 11 min drive - 10.8 miles
  • Route 66 Raceway - 14 min drive - 15.2 miles

Getting around

  • Joliet Gateway Center - 20 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 59 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Chili's Grill & Bar - ‬4 min drive
  • ‪Burger King - ‬17 min walk

About this property

Best Western Joliet Inn & Suites

Renovated in 2024, Best Western Joliet Inn & Suites offers an indoor pool, free WiFi in public areas, and meeting rooms. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
55-inch flat-screen TVs come with satellite channels and Netflix. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Books
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • In a nature reserve
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • High-pile carpet in room
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Double-glazed windows
  • Locally sourced food prioritized
  • Renovated entire property - August 2024
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 7:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 9:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 13 years old or younger stays free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and 7:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BEST WESTERN Joliet
BEST WESTERN Joliet Inn
Joliet BEST WESTERN
Best Western Joliet Hotel Joliet
Best Western Joliet Inn And Suites
Best Joliet & Suites Joliet
Best Western Joliet Inn & Suites Hotel
Best Western Joliet Inn & Suites Joliet
Best Western Joliet Inn & Suites Hotel Joliet

Frequently asked questions

What is there to do close to Best Western Joliet Inn & Suites?

This hotel is located in Joliet within a short 19-minute walk of West Shore Park. You'll also find Ca Crest Park and Towne Center Park within a short drive.

How much does it cost to stay at Best Western Joliet Inn & Suites?

As of Nov 4, 2026, prices found for a 1-night stay for 2 adults at Best Western Joliet Inn & Suites on Nov 16, 2026 start from $93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Joliet Inn & Suites?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited parking, free RV/bus/truck parking is also available.

Does Best Western Joliet Inn & Suites include a casino at the property?

No, Best Western Joliet Inn & Suites doesn't have a casino.

Is there an indoor pool at Best Western Joliet Inn & Suites?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

Is Best Western Joliet Inn & Suites good for couples?

There are many amenities for couples at this hotel, including an indoor pool and proposal/romance packages plus some guestrooms feature a fireplace.

Does Best Western Joliet Inn & Suites have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Joliet Inn & Suites feature a restaurant that includes a breakfast menu?

Best Western Joliet Inn & Suites offers free full breakfasts each morning though there is no restaurant.

Does Best Western Joliet Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Best Western Joliet Inn & Suites though service animals are welcome.

Does Best Western Joliet Inn & Suites have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Best Western Joliet Inn & Suites?

The closest major airport to Best Western Joliet Inn & Suites is Chicago, IL (DPA-Dupage), which is about 27 mi away. Another top airport is Chicago Midway Airport (MDW), which is around 29.6 mi away.

Are there rooms with balconies that I can book at Best Western Joliet Inn & Suites?

No, there aren't any guestrooms with balconies at Best Western Joliet Inn & Suites.

Best Western Joliet Inn & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 225 out of 440 reviews
Rating 8 - Good. 102 out of 440 reviews
Rating 6 - Okay. 53 out of 440 reviews
Rating 4 - Poor. 33 out of 440 reviews
Rating 2 - Terrible. 27 out of 440 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay. We will definitely use this place again when visiting joliet..
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Best western is a very nice place to stay. Convenient location and and comfortable
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, the breakfast is perfect in the staff is excellent. The room had a bad smell to it that somewhat felt unhealthy and I’m not sure what could be done about it.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will make sure to book this place when needed on our back and forth trips to Michigan. Good area, breakfast was great, breakfast attendee was amazing, and overall a very nice stay.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, nice breakfast great staff, and very friendly
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, staff was amazing and the pool area was clean. Breakfast was great with a good variety to choice from
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for price. Clean Convenient
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, breakfast attendant even took the time to help my son make his waffles even when he was busy! Room was nice, modern and clean!! Not a complaint about our stay and would 100% book again!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff were friendly and helpful. Breakfast was good.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really clean and environment was nice.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast room was too crowded but tasty
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay here. Very clean. Great staff. And Breakfast. Very friendly will stay again when in the area. I highly recommend this hotel.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t catch the fellas name but he was great to us. He did have some racist white man being difficult after we checked in and he maintained his composure! Big props to him for staying professional. The place was great and clean and the kids loved the pool! Would definitely stay here again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, the staff was helpful and friendly, and the breakfast and coffee hit the spot. It's not or first time staying here, and it won't be our last. Thank you!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. The staff was so friendly and welcoming. Breakfast was simple but good. Eggs, sausage, cereal, yogurt, and an automatic pancake maker that all kids will love to watch! You could tell the staff takes pride in their hotel.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness
Rooms could use updating.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel. Two things. Didn't like but i could deal with was, the pool closed to early and breakfast could've been better. Id still stay again though.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Property was well maintained, felt safe. Room was clean. Our room was on the first floor by the stairs and another entrance door, so it wasn't the quietest room unfortunately. Bed was comfortable.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst best western I’ve ever stayed at. The whole hotel was nasty. The smell was so bad and there was no food at breakfast. I left after 1 night and went to the candle wood instead.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good place to slee
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
My family stayed here and had a wonderful time. It was clean and the staff was hospitable. Beds are comfy!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in May 2026