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Hotel Los Cocos Chetumal

3.0 star property
Hotel in Chetumal with 3 outdoor pools and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Los Cocos Chetumal

3 outdoor pools
Reception
Garden
International cuisine
Luxury Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Av. Héroes No. 134 Col. Centro, Chetumal, QROO, 77000
  • Place, Museum of Maya Culture
    ‪6 min walk‬
  • Place, Explanada de la Bandera
    ‪10 min walk‬
  • Place, Chetumal Ferry Terminal
    ‪11 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room

Standard Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room

7.6 out of 10
Good
(17 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room

Premier Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Premier Room

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Chetumal

Hotel Los Cocos Chetumal places you next to Museo de la Ciudad and within a 10-minute walk of Museum of Maya Culture. This 80-room, 3-star hotel welcomes guests with 3 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

  • Museo de la Ciudad - 3 min walk - 0.2 miles
  • Museum of Maya Culture - 6 min walk - 0.4 miles
  • Explanada de la Bandera - 10 min walk - 0.5 miles
  • Chetumal Ferry Terminal - 11 min walk - 0.6 miles
  • Palacio Municipal De Othon P. Blanco - 13 min walk - 0.7 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

  • ‪Restaurante " Los Cocos - ‬2 min walk
  • ‪La Peninsula - ‬4 min walk
  • ‪El Taquito de Don Julio - ‬3 min walk
  • ‪Los Cocos - ‬2 min walk
  • ‪Mantura - ‬3 min walk

About this property

Hotel Los Cocos Chetumal

Hotel in Chetumal with 3 outdoor pools and a 24-hour front desk
Guests of Hotel Los Cocos Chetumal enjoy features like 3 outdoor pools, free WiFi in public areas, and a business center. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include laundry facilities, a banquet hall, and a gift shop.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Refrigerators, phones, and ironing boards are other standard amenities.
3 outdoor swimming pools are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Club social Copra
  • La palma

Things to do

  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 10 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

All Business Hotel Chetumal
All Business Chetumal
All Business Hotel
Hotel Los Cocos Chetumal Hotel
Hotel Los Cocos Chetumal Chetumal
Hotel Los Cocos Chetumal Hotel Chetumal

Frequently asked questions

Is free cancellation available at Hotel Los Cocos Chetumal?

Hotel Los Cocos Chetumal offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What's there to do within easy reach of Hotel Los Cocos Chetumal?

This hotel in Chetumal is within a 10-minute walk of Museum of Maya Culture and Museo de la Ciudad. You'll also find Chetumal Ferry Terminal and Palacio Municipal De Othon P. Blanco less than a mile away.

Will I be able to park at Hotel Los Cocos Chetumal?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel Los Cocos Chetumal include a casino on the premises?

No, Hotel Los Cocos Chetumal doesn't have a casino.

Is there an indoor pool at Hotel Los Cocos Chetumal?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 7:00 AM and 10:00 PM.

What amenities will couples enjoy at Hotel Los Cocos Chetumal?

There are plenty of amenities for couples at this hotel, including 3 outdoor pools, a bar, and a restaurant.

Are there hot tubs at Hotel Los Cocos Chetumal?

No, there isn't a spa tub at this hotel.

Does Hotel Los Cocos Chetumal feature a restaurant that includes a breakfast menu?

No, Hotel Los Cocos Chetumal doesn't have a restaurant that serves breakfast.

Does Hotel Los Cocos Chetumal allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Los Cocos Chetumal.

Are there connecting rooms at Hotel Los Cocos Chetumal?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Los Cocos Chetumal?

The closest major airport to Hotel Los Cocos Chetumal is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 2.2 mi away (8 minutes by car). Another top airport is Corozal (CZH), which is located 18.7 mi away (37-minute drive).

Are there rooms with balconies at Hotel Los Cocos Chetumal?

No, there aren't any guestrooms with balconies at Hotel Los Cocos Chetumal.

Hotel Los Cocos Chetumal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 178 out of 363 reviews
Rating 8 - Good. 106 out of 363 reviews
Rating 6 - Okay. 47 out of 363 reviews
Rating 4 - Poor. 18 out of 363 reviews
Rating 2 - Terrible. 14 out of 363 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ben

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Robert

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Each morning had someone chipping away concrete or something next door....IMPOSSIBLE TO SLEEP and no hot water for shower....NEVER AGAIN
Stayed 3 nights in Sep 2025

8/10 Good

Luis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Aug 2025

8/10 Good

Dimas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Sep 2025

6/10 Okay

Robyn

Liked: Cleanliness
Disliked: Staff & service, amenities
Staff was not friendly and gave poor service
Stayed 1 night in Sep 2025

10/10 Excellent

Marsha, Belize City

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and maintained.
Stayed 1 night in Sep 2025

10/10 Excellent

Leina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Service.
Stayed 1 night in Aug 2025

4/10 Poor

Mervyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Talal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Shamra

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An old favorite

I love the fact that they have a restaurant and offer room service too. I have been coming here for 25 years, and at one time it was the most luxurious hotel in Chetumal Mexico. The staff is always friendly and courteous, and bilingual (Spanish & English) and it's very reasonably priced, especially for families. The center courtyard area has a pool, which has lingers around it, so the kids can play in safety.
Stayed 1 night in Aug 2025

8/10 Good

margarito

Liked: Cleanliness, staff & service, property conditions & facilities
I ask for wake up call Did not get ot
Stayed 2 nights in Aug 2025

8/10 Good

b

Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the fact that they have a nice restaurant on site.
Stayed 1 night in Jul 2025

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great staying here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marco

Stayed 2 nights in Jul 2025

8/10 Good

Iesha

Stayed 2 nights in Jul 2025

10/10 Excellent

Yossy

Stayed 1 night in Jul 2025

10/10 Excellent

Zendara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Los Cocos was perfect. The hotel is clean, safe and quiet. There is parking and a restaurant on site. The hotel has a pool and a hot tub. You can also walk downtown for shopping, banking or dinning. We recommend Hotel Los Cocos and will stay there again when we visit Chetumal.
Stayed 1 night in Jun 2025

4/10 Poor

Tanya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Yakarelis

Stayed 2 nights in May 2025

8/10 Good

Valdivia

Liked: Cleanliness
We liked that it was downtown, yet the rooms were quiet. The hotel is nice overall but the shower stall is small and the internet was not reliable. The pool was clean but had too much chlorine. For the price and location we would return.
Stayed 1 night in May 2025

8/10 Good

Richard

Traveled with family
Liked: Staff & service, amenities
Great parking and safe staff was great
Stayed 1 night in Apr 2025

10/10 Excellent

Fidel A

Stayed 2 nights in Apr 2025