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The Chester Grosvenor

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for The Chester Grosvenor

Exterior
Executive Room | Premium bedding, minibar, in-room safe, individually decorated
Suite | Premium bedding, minibar, in-room safe, individually decorated
2 restaurants, breakfast served
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Eastgate Street, Chester, England, CH1 1LT
  • Place, Chester Cathedral
    ‪2 min walk‬
  • Place, Chester City Walls
    ‪6 min walk‬
  • Place, Chester Racecourse
    ‪10 min walk‬
  • Airport, Manchester (MAN)
    ‪44 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, individually decorated

Suite

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, individually decorated

Classic Double Room

9.4 out of 10
Exceptional
(46 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

9.0 out of 10
Wonderful
(55 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, individually decorated

Executive Room

9.4 out of 10
Exceptional
(29 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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Breakfast, lunch and dinner served

Hotel Indigo Chester by IHG

Chester
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 1,013 reviews
$94 nightly
The price is $113
Nov 9 - Nov 10
Total with taxes and fees
Hotel Indigo Chester by IHG

About the neighborhood

Chester

The Chester Grosvenor places you within a 10-minute stroll of popular attractions such as Chester City Walls and Chester Racecourse. This 80-room, 5-star hotel welcomes guests with 2 restaurants, a full-service spa, and free in-room WiFi.

What's nearby

  • Chester Cathedral - 2 min walk - 0.1 miles
  • Chester City Walls - 6 min walk - 0.4 miles
  • Chester Racecourse - 10 min walk - 0.6 miles
  • University of Chester - 12 min walk - 0.7 miles
  • Chester Zoo - 7 min drive - 2.7 miles

Getting around

  • Chester Station - 13 min walk
  • Manchester Airport (MAN) - 47 min drive

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Greggs - ‬2 min walk
  • ‪Ristorante Sergio - ‬2 min walk
  • ‪Panda Mami - ‬4 min walk

About this property

The Chester Grosvenor

Luxury hotel with 2 restaurants and a full-service spa
Guests staying at The Chester Grosvenor enjoy access to a full-service spa, a gym, and a sauna. Parking is available for GBP 15.00 per night (GBP 25.00 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a library.
Guests can enjoy LED TVs and stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a sauna and a fitness center.
Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.

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Breakfast, lunch and dinner served
Hotel Indigo Chester by IHG
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 1,013 reviews
$94 nightly
The price is $113
Nov 9 - Nov 10
Total with taxes and fees
Hotel Indigo Chester by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Self parking on site (GBP 15 per night)
  • Secured, covered valet parking on site (GBP 25 per night)

Food and drink

  • Free continental breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • La Brasserie
  • Simon Radley Fine Dining
  • The Arkle Bar and Lounge

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 01 to January 10:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 35.0 per night
  • Cribs/infant beds are available for GBP 17.5 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: GBP 15.00 per night
  • Covered valet parking fee: GBP 25.00 per night
  • Crib (infant bed) fee: GBP 17.5 per stay
  • Rollaway bed fee: GBP 35.0 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

Frequently asked questions

Is a free cancellation option available at The Chester Grosvenor?

The Chester Grosvenor offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at The Chester Grosvenor?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at The Chester Grosvenor on Nov 11, 2025 start from $168.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near The Chester Grosvenor?

This hotel in Chester is within a 10-minute walk of Chester City Walls and Chester Racecourse. You'll also find Eastgate Clock and Chester Town Hall less than a mile away.

Is there parking available at The Chester Grosvenor?

Yes, secured valet parking is offered for GBP 25.00 per night.

Is there a spa available at The Chester Grosvenor?

Grosvenor Spa is the hotel's spa and services include deep-tissue massages, body wraps, mani/pedis, and facials.

Does The Chester Grosvenor have a casino on the premises?

No, The Chester Grosvenor doesn't have a casino.

Is there an indoor pool at The Chester Grosvenor?

No, there is no indoor pool at this hotel.

Is The Chester Grosvenor good for couples?

This boutique hotel offers plenty of amenities for couples including a bar, a Michelin-rated restaurant, and a full-service spa.

Does The Chester Grosvenor have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does The Chester Grosvenor have a restaurant that serves breakfast?

Yes, The Chester Grosvenor has 2 restaurants, and serves free continental breakfast each morning.

Does The Chester Grosvenor allow pets to stay for free?

No, pets aren't allowed at The Chester Grosvenor.

Does The Chester Grosvenor have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from The Chester Grosvenor?

The closest major airport to The Chester Grosvenor is Chester (CEG-Hawarden), which is 5.2 mi away (34 minutes by car). Another top airport is John Lennon Airport (LPL), which is located 24.6 mi away (44-minute drive).

Are there rooms with balconies that I can book at The Chester Grosvenor?

No, there aren't any guestrooms with balconies at The Chester Grosvenor.

Does The Chester Grosvenor have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at The Chester Grosvenor.

Reviews

The Chester Grosvenor Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 750 out of 1026 reviews
Rating 8 - Good. 181 out of 1026 reviews
Rating 6 - Okay. 63 out of 1026 reviews
Rating 4 - Poor. 19 out of 1026 reviews
Rating 2 - Terrible. 13 out of 1026 reviews

Reviews

6/10 Okay

Dawn

Liked: Staff & service

Disappointing

This is a very grand hotel. It looks amazing when you first arrive. However it’s not worth the high price to stay there. Upon looking closer it’s in serious need of an upgrade. The wallpaper and carpets are heavily stained throughout the hotel. Our room (338) was very dark, with a lack of lights and electric plug sockets. The bathroom was dirty. The grime on the bathroom door and round skirting boards was unpleasant. The shower over the bath was dangerous to use, it need some type of slip mat. The positives.. the location. You can’t get any more central than this. The beds are very comfy. Would I stay again, unfortunately not. I think £450 for two rooms for one night in a sub standard hotel is excessive and there are probably nicer places to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

David

Liked: Cleanliness
Convenient location for Chester city centre. Continental breakfast was poor
Stayed 1 night in Jul 2025

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Joanne

Traveled with partner
Liked: Cleanliness, staff & service
Upon arrival, the walk from the car park to reception is long, with worn and dirty corridor carpets and decor that shows signs of aging. The stairwell, however, with its beautiful chandelier, did offer a glimpse of grandeur. Reception was disappointing: while another couple was escorted to their room, we were simply handed a key and told to find our way to the 2nd floor, back up the stairs we’d just come from, to the furthest corner of the hotel. Additionally, they required a £100 refundable deposit, which felt unnecessary. The deluxe room didn’t meet 5-star expectations. While the bed was comfortable and the dressing area lovely, the carpet had noticeable drip stains, and the bathroom was in need of attention—broken marble around the sink, a loose toilet seat, and a very shallow bath. We had reserved a table at the Brasserie for a special celebration, intending to dress up for the occasion. However, when we arrived at 8 PM, we felt overdressed among diners in shorts and t-shirts. While comfort is important, we believe the hotel would benefit from a modest dress code—perhaps smart casual after 7 PM—ensuring a more cohesive atmosphere and better experience for guests. The main course was excellent—hot and flavorful—but the drink prices were excessive. I was also disappointed with my dessert: the strawberry pavlova, which contained just one strawberry.
Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Kevin

Traveled with family
Liked: Cleanliness, staff & service
The rooms are desperately in need of updating and tha aircond
Stayed 2 nights in Jul 2025

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Pretty decent place. Staff service was excellent, but could use a few updates in the rooms (carpet, bathroom).
Stayed 1 night in Jul 2025

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Jonathan, Banbury

Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay at Chester Grovernor Hotel. What a nice little town in England.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Jun 2025

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Katherine

Stayed 1 night in Jul 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here to celebrate our wedding anniversary. I had booked a superior king bedroom but they had upgraded us to a suite which was so special, there was a card in the room congratulating us on our 16th anniversary. Such lovely touches to make the experience truly memorable. The bed was huge, comfortable and clean. The suite was spacious with a great view of the beautiful city of Chester. The breakfast was very tasty from the freshly squeezed orange juice to the home baked pastries. I would recommend the Chester Grosvenor to everyone and anyone, particularly if you are celebrating something and want a memorable experience. Thank you to all the staff for making our stay so enjoyable.
Stayed 1 night in Jul 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel I’ve ever stayed in.

I travel for work, and spend 60% of the year in hotel rooms. This has to be the best one yet.
Stayed 1 night in Jul 2025

6/10 Okay

Peter

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Peter

Disliked: Amenities
This hotel is in a great location however the hotel needs maintenance. The rooms need to be updated and the staff is in need of training. The service is subpar in comparison to other high end hotels.
Stayed 6 nights in Jul 2025

10/10 Excellent

paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with an excellent location but starting to show signs of age.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Brian

Not a fan of inter connecting rooms. Maybe ask reception in check in to avoid this.
Stayed 1 night in Jul 2025

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