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The Chester Grosvenor

5.0 star property

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Photo gallery for The Chester Grosvenor

Exterior
2 restaurants; breakfast, lunch, and dinner served
Reception
Steam room
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Eastgate Street, Chester, England, CH1 1LT
  • Place, Chester Cathedral
    ‪2 min walk‬
  • Place, Grosvenor Park
    ‪5 min walk‬
  • Place, Chester City Walls
    ‪6 min walk‬
  • Airport, Manchester (MAN)
    ‪60 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, individually decorated

Suite

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, individually decorated

Classic Double Room

9.4 out of 10
Exceptional
(53 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

9.2 out of 10
Wonderful
(76 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, individually decorated

Executive Room

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

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  • Restaurant
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The price is $113
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Total with taxes and fees
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About the neighborhood

Chester

The Chester Grosvenor places you within a 10-minute stroll of popular attractions such as Chester City Walls and Chester Racecourse. This 80-room, 5-star hotel welcomes guests with 2 restaurants, a full-service spa, and free in-room WiFi.

What's nearby

  • Eastgate Clock - 1 min walk - 0.0 miles
  • Chester Cathedral - 2 min walk - 0.1 miles
  • Chester Town Hall - 3 min walk - 0.2 miles
  • Chester City Walls - 6 min walk - 0.4 miles
  • Chester Racecourse - 10 min walk - 0.6 miles

Getting around

  • Chester Station - 13 min walk
  • Manchester Airport (MAN) - 47 min drive

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪PizzaExpress - ‬2 min walk
  • ‪Ristorante Sergio - ‬2 min walk
  • ‪Caffè Nero - ‬1 min walk

About this property

The Chester Grosvenor

Guests staying at The Chester Grosvenor enjoy access to a full-service spa, a gym, and a sauna. Parking is available for GBP 15.00 per night (GBP 25.00 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a library.
Guests can enjoy LED TVs and stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a sauna and a fitness center.
Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Breakfast, lunch and dinner served
Hotel Indigo Chester by IHG
Chester
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 1,003 reviews
$95 nightly
The price is $113
May 31 - Jun 1
Total with taxes and fees
Hotel Indigo Chester by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Self parking on site (GBP 15 per night)
  • Secured, covered valet parking on site (GBP 25 per night)

Food and drink

  • Free continental breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • La Brasserie
  • Simon Radley Fine Dining
  • The Arkle Bar and Lounge

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in available

Express check-in available

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 01 to January 10:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 35.0 per night
  • Cribs/infant beds are available for GBP 17.5 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: GBP 15.00 per night
  • Covered valet parking fee: GBP 25.00 per night
  • Crib (infant bed) fee: GBP 17.5 per stay
  • Rollaway bed fee: GBP 35.0 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Chester Grosvenor

Chester Grosvenor Hotel

Grosvenor Chester

The Chester Grosvenor Hotel Chester

The Chester Grosvenor Hotel

The Chester Grosvenor Chester

The Chester Grosvenor Hotel Chester

Frequently asked questions

Is a free cancellation option available at The Chester Grosvenor?

The Chester Grosvenor offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at The Chester Grosvenor?

As of May 26, 2026, prices found for a 1-night stay for 2 adults at The Chester Grosvenor on Jun 10, 2026 start from $198, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near The Chester Grosvenor?

This hotel in Chester is within a 10-minute walk of Chester City Walls and Chester Racecourse. You'll also find The Rows of Chester and Eastgate Clock less than a mile away.

Will I be able to park at The Chester Grosvenor?

Yes, valet parking is offered for GBP 25 per night and self parking is available for GBP 15 per night.

Is there a spa available at The Chester Grosvenor?

Grosvenor Spa is the hotel's spa and services include deep-tissue massages, body wraps, facials, and mani/pedis.

Are there luxury amenities available at The Chester Grosvenor?

Yes, guests can indulge in luxuries such as a steam room, a Michelin star restaurant, and deep-tissue massages at this hotel.

Does The Chester Grosvenor have a casino on the premises?

No, The Chester Grosvenor doesn't have a casino.

Is there an indoor pool at The Chester Grosvenor?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Chester Grosvenor?

This boutique hotel offers plenty of amenities for couples including a Michelin star restaurant, a bar/lounge, and a full-service spa.

Does The Chester Grosvenor have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does The Chester Grosvenor have a restaurant that serves breakfast?

Yes, The Chester Grosvenor has 2 restaurants, and serves free continental breakfast each morning.

Does The Chester Grosvenor allow pets to stay for free?

No, pets aren't allowed at The Chester Grosvenor.

Does The Chester Grosvenor have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The Chester Grosvenor?

The closest major airport to The Chester Grosvenor is Chester (CEG-Hawarden), which is 5.2 mi away (34 minutes by car). Another top airport is John Lennon Airport (LPL), which is located 24.6 mi away (44-minute drive).

Can I book a room with a balcony at The Chester Grosvenor?

No, you won't find guestrooms with balconies at The Chester Grosvenor.

Does The Chester Grosvenor have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at The Chester Grosvenor.

The Chester Grosvenor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 733 out of 1005 reviews
Rating 8 - Good. 176 out of 1005 reviews
Rating 6 - Okay. 63 out of 1005 reviews
Rating 4 - Poor. 22 out of 1005 reviews
Rating 2 - Terrible. 11 out of 1005 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

bev

Business traveler
Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Jan 2026

8/10 Good

Neil

Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Great hotel in fantastic location with lovely staff…
Stayed 2 nights in Feb 2026

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, amenities
Everything was perfect!
Stayed 1 night in Feb 2026

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel - but what made it special was the staff - they are all so down to earth and extremely friendly… THIS is definitely what makes the hotel - we will be back again.
Stayed 1 night in Feb 2026

10/10 Excellent

janette

Stayed 1 night in Feb 2026

4/10 Poor

Rachel

Stayed 1 night in Feb 2026

8/10 Good

Harry

Liked: Cleanliness, staff & service, amenities
Staff were extremely friendly, lovely hotel
Stayed 1 night in Feb 2026

10/10 Excellent

James

Stayed 1 night in Feb 2026

10/10 Excellent

Chris

Stayed 2 nights in Feb 2026

6/10 Okay

Janet

Liked: Cleanliness, property conditions & facilities
Room was not up to standard also continental breast was very poor as previous stays there was perfect. Sorry very disappointing
Stayed 1 night in Feb 2026

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Lovely grand hotel.
Stayed 1 night in Feb 2026

10/10 Excellent

Ann

Everything fron our arrival to departure was perfection. Staff exeptionally courteous and helpful - surroundings beautiful
Stayed 1 night in Feb 2026

8/10 Good

Gwendolyn

Liked: Cleanliness, staff & service, amenities
Great on all accounts appart from you were only served once at breakfast or at the bar. If you needed to sign for drinks or get more toast you had to go up to a member or staff otherwise you were ignored
Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay at the Grosvenor. The staff were really excellent and looked after everything we needed. The room was incredible and we look forward to staying again.
Stayed 2 nights in Feb 2026

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
Once again the staff and the hotel itself would exceeded anyones expectations From the reception staff to the kind porter who insisted on carrying our bags to our room to the room itself were fantastic. I wouldn't stay anywhere else in Chester
Stayed 1 night in Feb 2026

6/10 Okay

Simone

Liked: Cleanliness, staff & service, amenities
We didn’t appreciate having to pay £100 upfront on arrival (that we weren’t told about) as a deposit which we would get back. I had already booked and paid for the room. There were small refreshments in the room - crisps, biscuits, chocolate etc but I didn’t realise at first that there was an expensive charge if you ate them. I would have thought they were complimentary and it didn’t seem welcoming. The room was below average. The bedside plugs didn’t work, there was a crack in sink, handles were falling off, windows did not open and were very dirty, the decor was tired. The bed was big, clean and comfortable. The room was quiet and warm. There was air conditioning. The staff were very good and professional. In particular, the man on the door was very friendly and helpful. The entrance and dining area was impressive. The location is excellent.
Stayed 1 night in Feb 2026

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall experience was excellent. Staff friendly and breakfast lovely. Room was a bit tired looking but a very comfortable clean room. Look forward to our next stay with you.
Stayed 1 night in Jan 2026

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
Service was impeccable from the minute we arrived.
Stayed 1 night in Jan 2026

10/10 Excellent

adele

Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was lovely
Stayed 1 night in Jan 2026

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, amenities
Good sized room and location
Stayed 1 night in Nov 2025

10/10 Excellent

Iola

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable room equipped with everything. Staff were very helpful which was especially appreciated by me as I was alone for my stay. The food was delicious and served well.
Stayed 1 night in Jan 2026

10/10 Excellent

Neil

Stayed 1 night in Jan 2026

10/10 Excellent

Pritpal

Stayed 1 night in Jan 2026

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