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The Chester Grosvenor

Property class: 5 and above

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Photo gallery for The Chester Grosvenor

A historic building with a prominent entrance labeled "The Chester Grosvenor."
A bar area with a bartender, a circular bar counter, and a chandelier.
A spacious lobby with a marble floor, a reception desk, and a staircase with patterned carpet.
A historic building with a Tudor-style facade, large windows, and a prominent clock tower.
A restaurant with a high ceiling and a skylight, featuring dark blue upholstered booths and tables set for dining.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
Eastgate Street, Chester, England, CH1 1LT
  • Place, Chester Cathedral
    ‪2 min walk‬
  • Place, Chester City Walls
    ‪6 min walk‬
  • Place, Chester Racecourse
    ‪10 min walk‬
  • Airport, Manchester (MAN)
    ‪59 min drive‬

Room options

View all photos for Superior Double Room

A hotel room with a large bed, a sofa, a wooden coffee table, a desk with a lamp, and a chair.

Superior Double Room

9.4 out of 10
Exceptional
(17 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

A hotel room with a green sofa, a dining table with chairs, a bed with red pillows, and framed artwork on the wall.

Suite

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

A neatly arranged bedroom with a bed, bedside tables, a dresser, and a chair.

Classic Double Room

9.2 out of 10
Wonderful
(64 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Room

A bedroom with a bed, a nightstand, a lamp, and a large mirror.

Deluxe Room

9.0 out of 10
Wonderful
(94 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Executive Room

A hotel room with a large bed, two wall-mounted lamps, and three framed pictures on the wall.

Executive Room

9.2 out of 10
Wonderful
(44 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

About the neighborhood

Chester

The Chester Grosvenor places you within a 10-minute stroll of popular attractions such as Chester City Walls and Chester Racecourse. This 80-room, 5-star hotel has conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Chester Cathedral - 2 min walk - 0.1 miles
  • Chester Town Hall - 3 min walk - 0.2 miles
  • Grosvenor Park - 5 min walk - 0.3 miles
  • Chester City Walls - 6 min walk - 0.4 miles
  • Chester Racecourse - 10 min walk - 0.6 miles

Getting around

  • Chester Station - 13 min walk
  • Manchester Airport (MAN) - 41 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Botanist - ‬2 min walk

About this property

The Chester Grosvenor

Guests of The Chester Grosvenor enjoy free WiFi in public areas, a library, and express check-in. Parking is available for GBP 15.00 per night (GBP 25.00 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include express check-out, free newspapers, and laundry facilities.
Guests can enjoy LED TVs and stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include minibars, safes, and phones.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Self parking on site (GBP 15 per night)
  • Covered, secured valet parking on site (GBP 25 per night)

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Brasserie
  • The Arkle Bar and Lounge

Things to do

  • Library

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 01 to January 10:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 35.0 per night
  • Cribs/infant beds are available for GBP 17.5 per stay

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: GBP 15.00 per night
  • Covered valet parking fee: GBP 25.00 per night
  • Crib (infant bed) fee: GBP 17.5 per stay
  • Rollaway bed fee: GBP 35.0 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

Frequently asked questions

Is a free cancellation option available at The Chester Grosvenor?

The Chester Grosvenor offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do near The Chester Grosvenor?

This hotel in Chester is within a 10-minute walk of Chester City Walls and Chester Racecourse. You'll also find The Rows of Chester and Eastgate Clock less than a mile away.

Will I be able to park at The Chester Grosvenor?

Yes, valet parking is offered for GBP 25 per night and self parking is available for GBP 15 per night.

Are there luxury amenities available at The Chester Grosvenor?

Yes, guests can indulge in luxuries such as a restaurant, a bar/lounge, and turndown service at this hotel.

Does The Chester Grosvenor have a casino on the premises?

No, The Chester Grosvenor doesn't have a casino.

Is there an indoor pool at The Chester Grosvenor?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Chester Grosvenor?

Amenities that appeal to couples at this boutique hotel include 24-hour room service, premium bedding, and a minibar.

Does The Chester Grosvenor have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Chester Grosvenor have a restaurant that serves breakfast?

Yes, The Chester Grosvenor serves free continental breakfast at La Brasserie each morning.

Does The Chester Grosvenor allow pets to stay for free?

No, pets aren't allowed at The Chester Grosvenor.

Does The Chester Grosvenor have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The Chester Grosvenor?

The closest major airport to The Chester Grosvenor is Chester (CEG-Hawarden), which is 5.2 mi away (34 minutes by car). Another top airport is John Lennon Airport (LPL), which is located 24.6 mi away (44-minute drive).

Can I book a room with a balcony at The Chester Grosvenor?

No, you won't find guestrooms with balconies at The Chester Grosvenor.

Does The Chester Grosvenor have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at The Chester Grosvenor.

The Chester Grosvenor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1000 reviews
Rating 8 - Good. 169 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, nice rooms, great location.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room excellent staff all over
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay. Love it here
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Grosvenor Chester was excellent food staff and cleanliness
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location. The building is historic but still maintains a level of grandeur. The rooms are big and comfortable, and the breakfast is excellent.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, our stay was amazing as always!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel, staff could not be more helpful and attentive to your needs, lovely experience from start to finish.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel at the centre of beautiful Chester
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, indulgent, historic and comfortable stay with lovely staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay and staff were very helpful and friendly. Perfect location and excellent breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean and centrally located. Perfect for exploring Chester. The staff were so pleasant and helpful to us whenever we called on them for help.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a lovely experience staying here. Staff are very pleasant, do their job with pride and great ability. Bedrooms are very comfortable. Breakfast is delicious. Hotel is central yet peaceful,. Always our first choice in Chester
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Staff excellent. Location couldn’t be better
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Beautiful hotel in a fantastic location. Staff were exceptional and I wish I had longer than one night in my luxurious room! I hope to be back one day.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, helpful and friendly staff and always a joy to stay in this beautiful hotel ❤️
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at the hotel and once again it was fabulous. A great place to stay in Chester. Everything is walkable.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and great location. Great service, food and staff. Would definitely stay again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely couple of night stay at The Grovesnor Chester. The room was lovely. We had the continental breakfast which was served beautifully. Really enjoyed the stay. Such a shame it’s closing on the 30th September
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from a girls weekend. Great central location. Rooms spacious, very comfy beds and Elemis products in the bathroom.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great hotel in fantastic location with lovely staff…
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A high class hotel with excellent staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room.Really helpful staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel as always. Will be better after it closes for modernisation- usb sockets required etc but this is a very minor point. This is our favourite hotel in Chester, service and quality are second to none
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
The breakfast was lovely.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A shame that the hotel is closing. It’s perfectly located in the centre of Chester. The staff couldn’t have been more attentive and helpful. My treatment in the spa was excellent.
Stayed 1 night in May 2026