See all properties

The Chester Grosvenor

5.0 star property

Choose dates to view prices

Photo gallery for The Chester Grosvenor

2 restaurants, breakfast served
Reception
Steam room
Front of property - evening/night
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Eastgate Street, Chester, England, CH1 1LT
  • Place, Chester Cathedral
    ‪2 min walk‬
  • Place, Chester City Walls
    ‪6 min walk‬
  • Place, Chester Racecourse
    ‪10 min walk‬
  • Airport, Manchester (MAN)
    ‪46 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, individually decorated

Suite

9.8 out of 10
Exceptional
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, individually decorated

Classic Double Room

9.4 out of 10
Exceptional
(50 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

9.0 out of 10
Wonderful
(64 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, individually decorated

Executive Room

9.4 out of 10
Exceptional
(32 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

You may also like

Ad
Breakfast, lunch and dinner served

Hotel Indigo Chester by IHG

Chester
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 1,005 reviews
$94 nightly
The price is $113
Mar 1 - Mar 2
Total with taxes and fees
Hotel Indigo Chester by IHG

About the neighborhood

Chester

The Chester Grosvenor places you within a 10-minute stroll of popular attractions such as Chester City Walls and Chester Racecourse. This 80-room, 5-star hotel welcomes guests with 2 restaurants, a full-service spa, and free in-room WiFi.

What's nearby

  • The Rows of Chester - 1 min walk - 0.1 miles
  • Chester Cathedral - 2 min walk - 0.1 miles
  • Grosvenor Park - 5 min walk - 0.3 miles
  • Chester City Walls - 6 min walk - 0.4 miles
  • Chester Racecourse - 10 min walk - 0.6 miles

Getting around

  • Chester Station - 13 min walk
  • Manchester Airport (MAN) - 47 min drive

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪Bean & Cole - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Chester Grosvenor

Guests staying at The Chester Grosvenor enjoy access to a full-service spa, a gym, and a sauna. Parking is available for GBP 15.00 per night (GBP 25.00 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a library.
Guests can enjoy LED TVs and stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a sauna and a fitness center.
Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Similar properties

Breakfast, lunch and dinner served
Hotel Indigo Chester by IHG
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 1,005 reviews
$94 nightly
The price is $113
Mar 1 - Mar 2
Total with taxes and fees
Hotel Indigo Chester by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Self parking on site (GBP 15 per night)
  • Secured, covered valet parking on site (GBP 25 per night)

Food and drink

  • Free continental breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • La Brasserie
  • Simon Radley Fine Dining
  • The Arkle Bar and Lounge

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 01 to January 10:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 35.0 per night
  • Cribs/infant beds are available for GBP 17.5 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: GBP 15.00 per night
  • Covered valet parking fee: GBP 25.00 per night
  • Crib (infant bed) fee: GBP 17.5 per stay
  • Rollaway bed fee: GBP 35.0 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

Frequently asked questions

Is a free cancellation option available at The Chester Grosvenor?

The Chester Grosvenor offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do near The Chester Grosvenor?

This hotel in Chester is within a 10-minute walk of Chester City Walls and Chester Racecourse. You'll also find The Rows of Chester and Chester Town Hall less than a mile away.

Is parking available on site at The Chester Grosvenor?

Yes, secured valet parking is offered for GBP 25.00 per night.

Is there a spa available at The Chester Grosvenor?

Grosvenor Spa is the hotel's spa and services include deep-tissue massages, body wraps, facials, and mani/pedis.

Does The Chester Grosvenor have a casino on the premises?

No, The Chester Grosvenor doesn't have a casino.

Is there an indoor pool at The Chester Grosvenor?

No, there is no indoor pool at this hotel.

Is The Chester Grosvenor good for couples?

This boutique hotel offers plenty of amenities for couples including a bar, a Michelin-rated restaurant, and a full-service spa.

Are there hot tubs at The Chester Grosvenor?

No, but guests can enjoy a steam room at this hotel.

Does The Chester Grosvenor have a restaurant that serves breakfast?

Yes, The Chester Grosvenor has 2 restaurants, and serves free continental breakfast each morning.

Does The Chester Grosvenor allow pets to stay for free?

No, pets aren't allowed at The Chester Grosvenor.

Are there connecting rooms at The Chester Grosvenor?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from The Chester Grosvenor?

The closest major airport to The Chester Grosvenor is Chester (CEG-Hawarden), which is 5.2 mi away (34 minutes by car). Another top airport is John Lennon Airport (LPL), which is located 24.6 mi away (44-minute drive).

Are there rooms with balconies at The Chester Grosvenor?

No, there aren't any guestrooms with balconies at The Chester Grosvenor.

Does The Chester Grosvenor have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at The Chester Grosvenor.

The Chester Grosvenor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 743 out of 1010 reviews
Rating 8 - Good. 172 out of 1010 reviews
Rating 6 - Okay. 62 out of 1010 reviews
Rating 4 - Poor. 20 out of 1010 reviews
Rating 2 - Terrible. 13 out of 1010 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Stayed 2 nights in Nov 2025

4/10 Poor

Harwinder, Ilford

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

6/10 Okay

Andy

Stayed 1 night in Nov 2025

10/10 Excellent

DAVINA

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room which was spotless. Very friendly and helpful staff. Excellent location in the centre of the main shopping street. Lovely breakfast, plenty of choice and the option of upgrading to a hot breakfast which was very reasonable. I would definitely recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Faye

Stayed 4 nights in Nov 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb breakfast. The parking was great. Easy access to the hotel. Brilliant staff. Never stayed in a 5 star hotel. It lived up to my expectations.
Stayed 2 nights in Oct 2025

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with all tea/drinks cupboard loaded up. I did have to report that the plug in the bathroom was not working. Breakfast service was prompt and was of good quality. Staff very helpful
Stayed 1 night in Nov 2025

6/10 Okay

Mike

Moved room due to the original being in an unacceptable condition- the upgraded room also had a number of issues indicating sloppy in house maintenance and or lack of the work being inspected by a competent inspector
Stayed 3 nights in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Staff were lovely. So helpful nothing to much trouble. The hotel is beautiful. Would definitely come back. 😍
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast was tasty but very slow to serve drinks, extra hot water. Parking easy, staff very friendly and polite. Room was spotless
Afternoon drinks in the bar
Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, staff & service, amenities
The doormen who greeted us very so polite abd helpful as were all the staff
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location and the shopping centre car park had direct access into the hotel. All staff were welcoming and friendly. Lovely spacious room. Nice to have fresh milk in the mini bar rather than long life. A couple more herbal teas would have been good rather than just 1 green and 1 peppermint.
Stayed 1 night in Nov 2025

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, amenities
Overall, amazing stay, location, food atmosphere. Well worth visiting.
Stayed 1 night in Nov 2025

10/10 Excellent

Hazel

Stayed 1 night in Jul 2025

4/10 Poor

John

Liked: Staff & service
Disliked: Amenities
Room and its amenities are not 5star
Stayed 1 night in Nov 2025

10/10 Excellent

Juliet

Stayed 1 night in Nov 2025

8/10 Good

Annika

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
the reception staff were not very friendly. They gave us a room very far away. the shower didn't have a slippery mat super dangerous.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was superb parking was a nightmare post code had taken us to a different carpark
Stayed 1 night in Nov 2025

10/10 Excellent

Mark, Altrincham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to spend a night in Chester. Cannot get more central. Friendly staff. Comfy bed. Good breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay, perfect location, perfect service
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Oct 2025

4/10 Poor

Donald

Disliked: Staff & service, amenities, property conditions & facilities
Very disappointed with our stay at the Chester Grosvenor. We arrived in the evening and were disappointed to find that the only time allowed for breakfast was before 8 am. When going to use the shower - there was no hot water and the sink only had scalding hot water. When sharing the feedback with the manager, their response was apologetic. For 200+ quid a night, the basics just are not in place for a “luxury” hotel. Would advise you to book elsewhere as we will not be back in the future.
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
Room was lovely, staff were great
Stayed 1 night in Oct 2025

Hotels

Flights

Packages