DoubleTree by Hilton Hotel and Spa Chester in Chester

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Eco-certified hotel with a full-service spa and a health club

Choose dates to view prices

Where to?

Dates

May 2025

June 2025

Couples treatment rooms, Turkish bath, body treatments, aromatherapy

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Spa
Air conditioning

Explore the area

Warrington Road, Hoole Village, Chester, England, CH2 3PD

Chester Zoo
‪3 min drive‬
Chester Cathedral
‪5 min drive‬
Chester Racecourse
‪5 min drive‬
Liverpool (LPL-John Lennon)
‪31 min drive‬

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Room options

Presidential Room, 1 King Bed

32 sq ft
Sleeps 4
1 King Bed

Room, 1 King Bed, Accessible

24 sq ft
Sleeps 2
1 King Bed

Minibar, in-room safe, desk, blackout drapes

Family Room, 1 King Bed (Deluxe)

18 sq ft
Sleeps 4
1 King Bed

Junior Suite, 1 King Bed

24 sq ft
Sleeps 4
1 King Bed

Twin Room

12 sq ft
Sleeps 2
2 Twin Beds

Junior Suite, 1 King Bed (Family)

24 sq ft
Sleeps 4
1 King Bed

Deluxe Room, 1 King Bed

18 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed

12 sq ft
Sleeps 2
1 King Bed

Superior Room, 1 King Bed

Sleeps 2
1 King Bed

Twin Room

12 sq ft
Sleeps 2
2 Twin Beds

Junior Suite, 1 King Bed

24 sq ft
Sleeps 4
1 King Bed

About the neighborhood

Chester

DoubleTree by Hilton Hotel and Spa Chester places you within 3 miles (5 km) of popular attractions like Chester Cathedral and Chester Zoo. This 4-star hotel has 219 guestrooms and offers conveniences like a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

Chester Zoo - 4 min drive - 2.2 miles
Chester City Walls - 5 min drive - 2.3 miles
Chester Cathedral - 5 min drive - 2.3 miles
Chester Castle - 6 min drive - 2.5 miles
Chester Racecourse - 6 min drive - 2.7 miles

Getting around

Chester Station - 4 min drive
John Lennon Airport (LPL) - 26 min drive

Restaurants

‪Fish & Chips - ‬3 min drive
‪The Lock Vault - ‬4 min drive
‪Hoole Fish Bar - ‬3 min drive
‪The Dee Miller - ‬16 min walk
‪Garden Room & Terrace - ‬5 min walk

About this property

DoubleTree by Hilton Hotel and Spa Chester

Eco-certified hotel with a full-service spa and a health club

Guests staying at DoubleTree by Hilton Hotel and Spa Chester enjoy access to a full-service spa, a gym, and free WiFi in public areas. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this spa hotel include conference space, a terrace, and laundry facilities.

Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and laptop-compatible safes are also available.

Recreational amenities at the hotel include a health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Pool
Breakfast included
Spa
Free WiFi

includes taxes & fees

$70 per night

May 11 - May 12

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Daily English breakfast available for a fee: GBP 17.95 per person
A bar/lounge
A restaurant
Couples/private dining

Restaurants on site

Garden Room and Terrace

Things to do

Full-service spa
Health club

Family friendly

In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

2,777 square feet of conference space
7 meeting rooms

Outdoors

Garden
Picnic area
Terrace

Full-service spa

11 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Reflexology
Spa open daily
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
13 accessible parking spaces
Assistive listening devices
Elevator (34 inch wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk (45 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

100% renewable energy
3 floors
Banquet hall
Built in 1975
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

24-hour room service
Minibar
Refrigerator

Air conditioning
Connecting rooms available
Desk
Eco-friendly toiletries
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for English breakfast: approximately GBP 17.95 per person
Spa fee: GBP 20 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve sofa beds

This property accepts credit cards, debit cards, and cash

This property uses wind and solar energy

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Guests must contact this property in advance to reserve sofa beds.
This property accepts credit cards, debit cards, and cash.
This property uses wind and solar energy.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester Doubletree

Chester Doubletree Hilton

Chester Hilton

Chester Hilton Doubletree

Doubletree Chester

Doubletree Chester Hilton

Doubletree Hilton Chester

Doubletree Hilton Hotel Chester

Hilton Chester

Hilton Chester Doubletree

Chester Hilton International

Doubletree By Hilton Chester Hotel Chester

Hilton International Chester

Doubletree By Hilton Chester

DoubleTree by Hilton Hotel and Spa Chester Hotel

DoubleTree by Hilton Hotel and Spa Chester Chester

DoubleTree by Hilton Hotel and Spa Chester Hotel Chester

Frequently asked questions

Is free cancellation available at DoubleTree by Hilton Hotel and Spa Chester?

DoubleTree by Hilton Hotel and Spa Chester provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Hotel and Spa Chester?

As of May 9, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel and Spa Chester on May 18, 2025 start from $91.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of DoubleTree by Hilton Hotel and Spa Chester?

This hotel is located in Chester within a short 17-minute walk of Skate Academy. You'll also find Chester Zoo and Chester City Walls within a short drive.

Is parking available on site at DoubleTree by Hilton Hotel and Spa Chester?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at DoubleTree by Hilton Hotel and Spa Chester?

There is a full-service spa available for guests to enjoy and services include prenatal massages, hot stone massages, body wraps, and aromatherapy.

Does DoubleTree by Hilton Hotel and Spa Chester include a casino on the premises?

No, DoubleTree by Hilton Hotel and Spa Chester doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Hotel and Spa Chester?

No, there is no indoor pool at this hotel.

Is DoubleTree by Hilton Hotel and Spa Chester a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does DoubleTree by Hilton Hotel and Spa Chester have a hot tub?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton Hotel and Spa Chester feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton Hotel and Spa Chester serves an English breakfast for a surcharge each morning at Garden Room and Terrace.

Does DoubleTree by Hilton Hotel and Spa Chester allow pets to stay for free?

No, pets aren't allowed at DoubleTree by Hilton Hotel and Spa Chester though service animals are welcome.

Does DoubleTree by Hilton Hotel and Spa Chester have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to DoubleTree by Hilton Hotel and Spa Chester?

The closest major airport to DoubleTree by Hilton Hotel and Spa Chester is Chester (CEG-Hawarden), which is 10.9 mi away (23 minutes by car). Another top airport is John Lennon Airport (LPL), which is located 22.5 mi away (26-minute drive).

Can I book a room with a balcony at DoubleTree by Hilton Hotel and Spa Chester?

No, there aren't any guestrooms with balconies at DoubleTree by Hilton Hotel and Spa Chester.

Does DoubleTree by Hilton Hotel and Spa Chester have a wedding venue?

Take advantage of the wedding venue at DoubleTree by Hilton Hotel and Spa Chester if you plan to say "I do" during your trip.

DoubleTree by Hilton Hotel and Spa Chester Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Kevin

Feb 6, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

8/10 Good

Scott

Feb 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

6/10 Okay

Amanda

Feb 2, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Room comfort

Mrs

the staff were very friendly, but didn’t agree with £20 charge to go in pool this should be free, and was fully booked when we wanted to go. And room service food was burnt and cold.

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with group

Feb 2, 2025

Disliked: Staff & service, property conditions & facilities

Wouldn’t stay again

It was ok. I stayed here about 15 years ago and remember it being fabulous. This is the main reason I chose it again. Now, it seems run down and a little bit shabby. The rooms were very noisy with people coming in after a night out in the middle of the night. The shower was broken and there was no shampoo in the dispenser. There was also 2 water bottles in the bin.

Stayed 1 night in Jan 2025

8/10 Good

ANNA

Jan 28, 2025

Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Jan 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

6/10 Okay

Heather

Traveled with family

Jan 19, 2025

Liked: Staff & service, amenities

Lovely public areas, staff extremely helpful, bedrooms spacious but a little tired. Personal preference but the beds seemed very hard.

Stayed 1 night in Jan 2025

10/10 Excellent

Richrd

Business traveler

Jan 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Business traveler

Jan 17, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Mehhh

Stayed for 2 nights, humming for both nights from the aircon machine that even after trying to turn off the noise persisted from vents above the door. Evening meal both nights were lovely. Very disappointed in the second mornings breakfast. I think they charge £16 for breakfast… Mushrooms, hashbrowns, egg were cold, sausage was slightly warm still and beans were hot. When I asked for 2 poached eggs I was told they’ve been done and are on under the heat lamp. Anyone who’s ever done a poached egg may know if you want a runny egg that’s not what you’ll get leaving them under a heat lamp. Check out I was never asked how my stay was as the lady was too busy telling another member of staff what to do

Stayed 2 nights in Jan 2025

10/10 Excellent

dave

Jan 16, 2025

Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Traveled with partner

Jan 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were very accommodating Went out of their way to make our stay special!

Stayed 2 nights in Jan 2025

10/10 Excellent

dave

Jan 10, 2025

Stayed 2 nights in Jan 2025

10/10 Excellent

Lynsey

Traveled with group

Jan 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed 1 night in Jan 2025

10/10 Excellent

Neil

Jan 6, 2025

Stayed 1 night in Dec 2024

10/10 Excellent

Tracy

Jan 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice!

We really enjoyed our stay and cannot fault the hotel at all. Lovely modern bedroom. The Garden bar was large with TV screens showing the news and football. If i have a piece of advice, it would be to be reminded that there is an extra cost to use the pool area. This is currently £20 per person for 2 hours. This has to be booked, you cant just walk in. Once you are aware of that, then there are no surprises. This is quite different than lots of hotels and can add quite a lot to your original room price. Saying that, the spa / pool area is really nice and includes a steam room, sauna, hammam

Stayed 1 night in Jan 2025

6/10 Okay

rebecca

Jan 3, 2025

Liked: Cleanliness, staff & service

Meh, not my cup of tea

Not the usual standards of a Hilton hotel. Reception, meeting rooms and dining were lovely. However, our bedroom had seen better days. Will not be returning

Stayed 1 night in Jan 2025

8/10 Good

Chloe

Dec 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Dec 29, 2024

Stayed 1 night in Dec 2024

2/10 Terrible

Amy

Traveled with family

Dec 28, 2024

Disliked: Staff & service, room comfort

Don’t waste your money!

We arrived and the staff was really rude and not at all friendly, we were promptly informed that our daughter could not use the pool as it’s part of the spa service and must be 16 and my daughter is a preteen they said she’s not allowed as there’s no lifeguard, I explained she’d be attended by myself and we would be quiet and respectful and just swim a few lengths, she said absolutely not and made us feel unwelcome, my daughter was very upset so we headed to the room, my daughter said she felt treated less than human and didn’t want to stay, so we left! I gifted the room to my sister in law who had also told me they were horrid and rude to her, and despite her booking full spa treatments were told it would be an extra £20 per person to use the pool! She cancelled the treatments and we’ve both vowed to never go back which is a shame as we’ve done loads of spa days here but won’t be going back

Stayed 1 night in Dec 2024

8/10 Good

Simon

Dec 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

Good standard all round - cold room no heating, great few hours in the spar - good evening good - waited 35 mins before requesting if we could order our food. Good value - could do much better - would stay again.

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family

Dec 27, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful celebration stay

Don’t visit with kids. Not a child friendly hotel. Refused to bring a cake out for my son’s bday, couldn’t use the pool as under 16. Awful checkin and no welcome cookies given to my children even though they were being handed to other guests. Uncomfortable stay due to light coming through door all night which lit up my room. Wrong remote for tv in my room so tv wouldn’t turn on, had to call reception and my phone was disconnected, had to go to reception to wait and then finally seen by the manager who switched the remote. No conditioner in the shower, empty bottle which is no use to anyone. rude staff who did nothing when I complained except challenge me on my feelings towards the stay. Emailed the manager had no response back

Stayed 1 night in Dec 2024

10/10 Excellent

MO

Traveled with family

Dec 26, 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Business traveler

Dec 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Another great stay . Great breakfast

Stayed 1 night in Dec 2024

4/10 Poor

Philippa

Dec 22, 2024

Stayed 1 night in Nov 2024

4/10 Poor

Mark

Dec 20, 2024

Liked: Staff & service, room comfort

Disliked: Cleanliness, property conditions & facilities

Smelled of smoke

Very basic room for the price and the bathroom smelled of cigarettes as in other guests must have been smoking in there and the smell is still lingering. There was hairs in the bathroom as well not what we expected of a Hilton

Stayed 1 night in Dec 2024