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The Chester Grosvenor

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

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Photo gallery for The Chester Grosvenor

Exterior
Front of property - evening/night
2 restaurants, breakfast served
Suite | Premium bedding, minibar, in-room safe, individually decorated
Executive Room | Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Eastgate Street, Chester, England, CH1 1LT
  • Place, Chester Cathedral
    ‪2 min walk‬
  • Place, Chester City Walls
    ‪6 min walk‬
  • Place, Chester Racecourse
    ‪10 min walk‬
  • Airport, Manchester (MAN)
    ‪46 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, individually decorated

Suite

9.8 out of 10
Exceptional
(13 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, individually decorated

Classic Double Room

9.4 out of 10
Exceptional
(47 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

9.0 out of 10
Wonderful
(57 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, individually decorated

Executive Room

9.4 out of 10
Exceptional
(29 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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Breakfast, lunch and dinner served

Hotel Indigo Chester by IHG

Chester
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.6 out of 10, Exceptional, 1,004 reviews
$93 nightly
The price is $112
Jan 4 - Jan 5, 2026
Total with taxes and fees
Hotel Indigo Chester by IHG

About the neighborhood

Chester

The Chester Grosvenor places you next to The Rows of Chester and Eastgate Clock. This 80-room, 5-star hotel welcomes guests with 2 restaurants, a full-service spa, and free in-room WiFi.

What's nearby

  • Chester Cathedral - 2 min walk - 0.1 miles
  • Chester Town Hall - 3 min walk - 0.2 miles
  • Grosvenor Park - 5 min walk - 0.3 miles
  • Chester City Walls - 6 min walk - 0.4 miles
  • Chester Racecourse - 10 min walk - 0.6 miles

Getting around

  • Chester Station - 13 min walk
  • Manchester Airport (MAN) - 47 min drive

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪Greggs - ‬2 min walk
  • ‪Ristorante Sergio - ‬2 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Chester Grosvenor

Luxury hotel with 2 restaurants and a full-service spa
Guests staying at The Chester Grosvenor enjoy access to a full-service spa, a gym, and a sauna. Parking is available for GBP 15.00 per night (GBP 25.00 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a library.
Guests can enjoy LED TVs and stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a sauna and a fitness center.
Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.

Similar properties

Breakfast, lunch and dinner served
Hotel Indigo Chester by IHG
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.6 out of 10, Exceptional, 1,004 reviews
$93 nightly
The price is $112
Jan 4 - Jan 5, 2026
Total with taxes and fees
Hotel Indigo Chester by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Self parking on site (GBP 15 per night)
  • Secured, covered valet parking on site (GBP 25 per night)

Food and drink

  • Free continental breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • La Brasserie
  • Simon Radley Fine Dining
  • The Arkle Bar and Lounge

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 01 to January 10:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 35.0 per night
  • Cribs/infant beds are available for GBP 17.5 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: GBP 15.00 per night
  • Covered valet parking fee: GBP 25.00 per night
  • Crib (infant bed) fee: GBP 17.5 per stay
  • Rollaway bed fee: GBP 35.0 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

Frequently asked questions

Is a free cancellation option available at The Chester Grosvenor?

The Chester Grosvenor offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do near The Chester Grosvenor?

This hotel is located in Chester, just steps from Eastgate Clock and The Rows of Chester, and within a short walk of Chester City Walls. You'll also find Chester Town Hall and Grosvenor Park less than a mile away.

Will I be able to park at The Chester Grosvenor?

Yes, secured valet parking is offered for GBP 25.00 per night.

Is there a spa available at The Chester Grosvenor?

Grosvenor Spa is the hotel's spa and services include deep-tissue massages, body wraps, mani/pedis, and facials.

Does The Chester Grosvenor have a casino on the premises?

No, The Chester Grosvenor doesn't have a casino.

Is there an indoor pool at The Chester Grosvenor?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Chester Grosvenor?

This boutique hotel offers plenty of amenities for couples including a bar, a Michelin-rated restaurant, and a full-service spa.

Does The Chester Grosvenor have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does The Chester Grosvenor have a restaurant that serves breakfast?

Yes, The Chester Grosvenor has 2 restaurants, and serves free continental breakfast each morning.

Does The Chester Grosvenor allow pets to stay for free?

No, pets aren't allowed at The Chester Grosvenor.

Are there connecting rooms at The Chester Grosvenor?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from The Chester Grosvenor?

The closest major airport to The Chester Grosvenor is Chester (CEG-Hawarden), which is 5.2 mi away (34 minutes by car). Another top airport is John Lennon Airport (LPL), which is located 24.6 mi away (44-minute drive).

Are there rooms with balconies at The Chester Grosvenor?

No, at The Chester Grosvenor, there aren't any guestrooms that list a balcony.

Does The Chester Grosvenor have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at The Chester Grosvenor.

Reviews

The Chester Grosvenor Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 738 out of 1000 reviews
Rating 8 - Good. 169 out of 1000 reviews
Rating 6 - Okay. 62 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

Reviews

8/10 Good

Gerry

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Another great stay at the Chester Grosvener. Very friendly and helpful staff throughout our visit. Sublime Suite. Wonderful breakfast and an unforgettable meal in Arkle restaurant.
Stayed 6 nights in Aug 2025

8/10 Good

Mia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Service was amazing, nice to have an included breakfast in the price and rooms were big and very clean, however the hotel itself could do with things such as new wallpaper/general updating which would reflect the price per night. 7/10
Stayed 1 night in Aug 2025

6/10 Okay

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
4 wall and flat roof view from room window, if had known this i won't of booked this hotel,specially the mount CHARGED for it not worth money. Ac air vents in room not been cleaned in along time, fluff and dirt. Water leak from side of bath when showering. Plus room fridge had to be replaced as wasn't cold only hot temp.
Stayed 2 nights in Aug 2025

10/10 Excellent

YOKO

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was the best I’ve ever stayed about gorgeous facility, fancy atomosphere, good service and nice breakfast in the restaurant. Only one thiing dissapointed is one broken shower lever.
Stayed 1 night in Aug 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great enjoyable stay

Great hotel. The staff were great from the minute we arrived. Lovely clean room.
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for a downtown hotel

Really good hotel right in the heart of downtown chester. Convenient parking garage to get right into the hotel. We had an issue with the AC in our room and got sent to a suite which didnt suck! Very attentitive and helpful staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel location is great, easy access to parking and the sites.
Stayed 1 night in Aug 2025

8/10 Good

Adam

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Traveled with family
Stayed 1 night in Jul 2025

10/10 Excellent

william

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chester was a pleasant surprise
Stayed 1 night in Aug 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff always lovely, nothing too much trouble.
Stayed 1 night in Aug 2025

8/10 Good

Chris

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel, lovely room with very comfortable bed.service faultless and excellent food.excellent n f
Stayed 2 nights in Aug 2025

10/10 Excellent

Aled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
beautiful hotel, proper 5*
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High standard hotel. Book early for breakfast, it gets very busy, not enough breakfast staff so when you are seated, you wait along time to be served, and if you need anything, it takes ages.
Stayed 1 night in Aug 2025

10/10 Excellent

A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another fantastic stay.

We stay at the hotel once a year as a treat. It’s such a unique and friendly hotel with fantastic staff. It’s a very old hotel but they keep it updated but somethings like not having walk in showers might put some off as the shower is a curtain around the bath but that just adds to the charm for us. Chester is a lovely place to visit and the hotel is in a great location.
Stayed 1 night in Jul 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

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