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Castlewood Inn

2.0 star property
Motel in Maggie Valley with free parking

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Photo gallery for Castlewood Inn

Deluxe Cabin, Multiple Beds, Non Smoking | Private kitchen | Fridge, microwave
Exterior
Deluxe Cabin, Multiple Beds, Non Smoking | Living area | 32-inch flat-screen TV with cable channels, TV
Deluxe Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets
Deluxe Room, 1 King Bed, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3695 Soco Rd. (Hwy. #19), Maggie Valley, NC, 28751
  • Place, Fantasy Golf & Game Room
    ‪1 min walk‬
  • Place, Maggie Valley Festival Grounds
    ‪9 min walk‬
  • Place, Wheels Through Time Museum
    ‪15 min walk‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Cabin, Multiple Beds, Non Smoking

Deluxe Cabin, Multiple Beds, Non Smoking | Living area | 32-inch flat-screen TV with cable channels, TV

Deluxe Cabin, Multiple Beds, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 King Bed, 1 Double Bunk Bed and 1 Twin Sofa Bed

About the neighborhood

Maggie Valley

Castlewood Inn places you next to Fantasy Golf & Game Room and Maggie Valley Opry House. The 28 rooms at this motel include balconies, refrigerators, and microwaves.
View more Motels in Maggie ValleyOpens in a new window

What's nearby

  • Fantasy Golf & Game Room - 1 min walk - 0.0 miles
  • Maggie Valley Opry House - 1 min walk - 0.1 miles
  • Maggie Valley Gem Mine - 4 min walk - 0.3 miles
  • Maggie Valley Festival Grounds - 9 min walk - 0.5 miles
  • Wheels Through Time Museum - 15 min walk - 0.8 miles

Getting around

  • Asheville Regional Airport (AVL) - 45 min drive

Restaurants

  • ‪Ben’s Backdraft BBQ - ‬10 min drive
  • ‪Maggie's Galley - ‬14 min drive
  • ‪The Swag Country Inn - ‬25 min drive
  • ‪Joey's Pancake House - ‬12 min walk
  • ‪Catrina’s Cantina - ‬6 min drive

About this property

Castlewood Inn

Motel in Maggie Valley with free parking
Castlewood Inn features free WiFi in public areas and a vending machine. Free parking is included with your stay. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include barbecue grills and a picnic area.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Balconies or patios, refrigerators, and microwaves are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 1965
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20.00 per pet, per day
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at Castlewood Inn.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Castlewood Inn
Castlewood Inn Maggie Valley
Castlewood Maggie Valley
Castlewood Hotel Maggie Valley
Castlewood Inn Motel
Castlewood Inn Maggie Valley
Castlewood Inn Motel Maggie Valley

Frequently asked questions

Is free cancellation available at Castlewood Inn?

Castlewood Inn offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do near Castlewood Inn?

This motel is located in Maggie Valley, just steps from Fantasy Golf & Game Room and Maggie Valley Opry House, and within a short walk of Maggie Valley Festival Grounds. You'll also find Wheels Through Time Museum and Maggie Valley Gem Mine less than a mile away.

Is parking available on site at Castlewood Inn?

Yes, self parking is offered for free at the motel. RV/bus/truck parking is also available for guests.

Does Castlewood Inn include a casino on the premises?

No, Castlewood Inn doesn't have a casino.

Is there an indoor pool at Castlewood Inn?

No, there is no indoor pool at this motel.

Does Castlewood Inn have a hot tub?

No, this motel doesn't have a spa tub.

Does Castlewood Inn feature a restaurant that includes a breakfast menu?

No, Castlewood Inn doesn't have a restaurant that serves breakfast.

Does Castlewood Inn allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Castlewood Inn for a fee of USD 20.00 per pet, per day.

Are there connecting rooms at Castlewood Inn?

No, there aren't connecting guestrooms at this motel.

Are there rooms with balconies at Castlewood Inn?

Yes, every guestroom at Castlewood Inn comes with a balcony with some featuring mountain views.

Castlewood Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 169 out of 493 reviews
Rating 8 - Good. 177 out of 493 reviews
Rating 6 - Okay. 77 out of 493 reviews
Rating 4 - Poor. 30 out of 493 reviews
Rating 2 - Terrible. 40 out of 493 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Froylan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of their way to make our mini honeymoon special
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2025

8/10 Good

Travis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice and great location. New shower door wouldn’t stay shut. Debris from renovation in upper parking lot.
Stayed 2 nights in Oct 2025

6/10 Okay

Dominic and Susan

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I think the owner of this property is working to improve it because there was a work crew there when we arrived. However, a fresh coat of paint and cute throw blankets does not make up for truly terrible bed mattresses and a room too small for all the furniture. Only one nightstand. If all the rooms are rhis size there shoukd be only one bed. I wish her luck
Stayed 2 nights in Oct 2025

10/10 Excellent

Travis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome helpful and kind
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is undergoing a renovations, but, Frankie keeps customer happiness a Priority
Stayed 2 nights in Oct 2025

2/10 Terrible

Paula

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have more pics of the other 2 rooms. It would not let me upload more.
Inside nightstand drawer. Couldn't use Room #104
Inside nightstand drawer pic#2 Room#104
Disgusting coffee maker Room #104
Trash behind door Room# 104
Stayed 1 night in Oct 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice , friendly , comfortable and centrally l

Dont know about pets , but parking was fine....parked right by office and steps
Stayed 1 night in Oct 2025

6/10 Okay

JULIAN W.

Did not have a pet so I didn't notice this area . The room that we stayed in were newly renovated so it was in good shape but had a unpleasant odor .
Stayed 1 night in Sep 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Room was renovated clean and quiet
Stayed 1 night in Sep 2025

6/10 Okay

Pamela

Stayed 2 nights in Sep 2025

10/10 Excellent

Amarnath

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience. I enjoyed my stay. Staff was very helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
No problemo
Stayed 1 night in Sep 2025

10/10 Excellent

A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Very accommodating! Will definitely stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Loretta

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Crystal

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 10:15 pm. Office door was unlocked but no one was there. We rang the bell and called the phone multiple times. We could hear the phone ringing from the office, but no one answered. We waited 45 minutes before someone finally came in. She had an attitude with us as well as the other guest that was trying to check in. Her initial response to us when we said we had been there for 45 minutes was that she was entertaining the idea of not renting any rooms. We told her to cancel our reservation at that point and left. We paid more for a room but was worth it to receive better service from friendlier staff.
Stayed 4 nights in Aug 2025

8/10 Good

Kota

Traveled with group
Liked: Amenities, property conditions & facilities
Very nice experience
Stayed 1 night in Aug 2025

2/10 Terrible

Robby

Disliked: Cleanliness, staff & service, property conditions & facilities
There was debris around the walk way very limited parking there was no staff while we were there. air conditioner was busted up and sounded like it was about to die. I do not recommend this motel. Rooms were dirty. Pool was not open (in July seriously?!) ran out of toiletries and no one was there to replace. Called to try to speak to someone and supposedly the office is sticking to cancellation policy which I was not cancelling needed supplies. So poor communication from the property. Which owners were moving why did they care ? Very poor experience
Stayed 3 nights in Jul 2025

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not our typical style of stay, but not horrible.

This is reviewed by someone that typically stays in timeshares and resorts but enjoys experiencing small town motels every now and again. Stay was good. 3 nights with family. Frankie, the front staff person, was very accommodating and nice. Rooms are being updated but are very small. Enough room for the beds and furniture but not much else. The bathroom is very very small. Best to keep in mind if you are a larger person. Also beds are VERY firm. I struggled with sleeping because of my back. I have lower back issues and the mattress irritated them. I woke up numerous times due to lower back pain. My spouse also had issues but slept through the night. The kids had no problems haha. Self check in is not currently available but it wasn’t an issue, Frankie helped with everything and we didn’t miss it. The pool is not currently open. Another thing to keep in mind if you are looking to book for that reason. This did not bother us because we planned to swim in the local swimming holes and do some tubing if possible but it ended up being rainy and chilly anyways so swimming was out either way. Also there is no breakfast available. I’m not sure if they offer it but just saying. Overall we would stay again for another short trip if we were in Maggie Valley. PS, do yourself a favor and drive down a mile or so left of the motel and stop at Gates Flea Market and see Joy at the Snack Shack. The food is affordable and amazing! Don’t judge a book on this place, for real it is so good.
Stayed 3 nights in Aug 2025

10/10 Excellent

Chrissy

Liked: Cleanliness, staff & service
We have visited Maggie Valley at least 5 times. This is the perfect place if you are on a budget. I also love that it's pet friendly. The rooms are very clean and the owners and the staff are extremely welcoming and will get you what you need, such as extra towels, trash bags, etc. There are so many local shops that are within walking distance. There is a coffee shop right across from the Motel. There is a many golf/putt putt place directly beside the Motel. The only thing that I hope will be changed is that some of the rooms need an update. It's a little dated. Other than that, I will always stay here when I visit Maggie Valley.
Stayed 1 night in Jul 2025

8/10 Good

Nathan

Liked: Property conditions & facilities
The place is older, but it was clean. The hot water in the shower was awesome!! Very friendly people running it!
Stayed 1 night in Jul 2025

8/10 Good

CAROL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Out of Order but Deception is working

A pool is listed as an amenity- NO POOL- NOT open this year. Our room was half way remodeled with wallpaper peeling in places especially the bathroom. They are redoing 1/2 of the hotel so you can forget and peace after 9am. We were barely given any towels or linens for our 3 day stay. There is only a very thin cover on the bed so bring your own blankets. The TV had a blue line down it when on- The only soda machine is out of order- We had to drive to Lake Junaluska's community pool and pay 20.00 just to have a day by the pool. Hotel. Com did give us 50.00 on our account for the pool- but in my opinion they should have refunded the whole amout. I am not one to complain but this was too much!
Stayed 3 nights in Jul 2025

4/10 Poor

Dale, NEBO

Disliked: Cleanliness, amenities, property conditions & facilities
It was a dump. The room I had was clean. Shower door was from hell. Coffee Pot was dead. No pool no breakfast as Expedia promoted. So I checked out early.
Stayed 3 nights in Jun 2025

6/10 Okay

Felicia

Traveled with partner
The room was dated but very clean, service was good. Just a suggestion, would be impressive to have a a breakfast bar with pastries. Also listed as having a pool. However, the pool wasn’t open.
Stayed 2 nights in Jun 2025

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