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Recent guest reviews

The location close to airport. But didn’t like that we had roaches in bathroom

The stay was good. The breakfast was hot and tasty.

I booked two rooms they put them on different floors The a/c quit in the middle ofthe night My did not.have a fridge

Old, old furniture, they have to bring the fridge with a dolly to the room lol I was disappointed I’m not going to choose hampton inn again I think Nice friendly staff though Nice am breakfast Nice to have shuttle I didn’t use thier internet since you have to fill application on the device to get it lol I had short stay so I didn’t want to complain about anything

The first Room they put us in was dirty. Bathroom exhaust vents were dirty, carpet was dirty, tree leaves and trash from previous visitor on the floor. The second room was better but the carpet was dirty, corners were nasty in the bathroom, and the exhaust vent was nasty. The breakfast, the coffee, snack machine and drink machine and the other free amenities were awesome.

Second oldest hampton in America. Nice staff, and kept up. Beds were a bit lower quality and floor edges, crevices, etc dirty and dusty. You find that at typical inns, not Hamptons. Besides minor cleanliness great stay, staff and breakfast.

The kitchen staff for the guest eating are were very accommodating as I came in late were nice.

Very comfy beds, great breakfast, staff was very professional and courteous.

Very nice room. Beautiful white fluffy comforters on bed. Bed was comfortable as were the pillows.

Will stay again. Beds very comfortable. Close to restaurants. Very good staff.

First was the Wi-Fi outage for the entire stay. No explanation was given until checkout, and no attempt made to remedy nor compensate. Breakfast was pretty sad with long long line for the waffle, since there is only one waffle maker. Worst of all, my stay was supposedly prepaid to Orbits but the front desk charged my credit card again. Only found out later when they sent an email receipt (all because I am a HHonor Gold member). Called the hotel to remove the charge and was told they will investigate but cannot send email to confirm its resolution (because of the lame 3rd confidentiality excuse). Same double charges complaint was questioned by another guest during my checkout. It is a shame that this Hampton Inn has fallen way short of the Hilton standards. Would not come back nor recommend this to anyone, unless you want headaches both during the stay or afterward.

It was pleasant. However they did not accommodate my need for first floor room.

This was a quick overnight en route further south, and while the hotel isn't fancy, it was fine and clean and for the price we paid, all good.

This is the cheapest hotel I've stayed in. Was there for only one night.. Had it been anymore, I would have requested a refund. The front desk staff were very nice. The breakfast was average (fresh fruit wasn't so fresh). The worst part was the room. Beds aren't comfortable and the clean up crew slack in there jobs. I found built up dust in the corners of the bathroom cabinet door, and the sheets weren't very clean (found dirt spots here and there). Wish I could post pics.

it was reasonably priced and not too far from the airport. actually its not that close to the airport as I thought and my room was way outdated. friendly reception though and decent breakfast

Great experience! Used this hotel for a business trip staff was friendly. They also had a amazing breakfast.

This was a nice hotel. Older Hampton Style of inn though. The rooms were clean, and the staff was very friendly. The breakfast was wonderful. In the mornings though, people were very loud outside hotel doors as the rooms are right next to parking lot. You could hear entire conversations. Pool is outdoor and only seasonal if you have kids looking forward to that.

A comfortable room, very clean, good value for a weary traveler.

This hotel is in a good location, near several restaurants and a large shopping center, yet without any disturbing noise to disturb our rest. The room was quiet comfortable with good, firm mattresses and the usual amenities. It was a very cold night, and when we entered the room, I was impressed that the heat was on and the room was warm. The stopper in the sink was broken and in the shower the button that switches the water from tub to shower wasn't working, but otherwise everything was in good condition. The breakfast was typically Hampton Inn generous and diverse, the attendant congenial and helpful. I would stay again, but would like the rate to be a little lower.

Shallowford Road Chattanooga TN

Hotel highlights

  • Close to Hamilton Place Mall
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • 24-hour front desk

Quality Inn places you 1.1 mi (1.8 km) from Hamilton Place Mall. This 93-room motel welcomes guests with in-room amenities like sofa beds, refrigerators, and coffee makers.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.


Rooms

Quality Inn's 93 rooms are soundproofed and provide sofa beds, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are other standard amenities.


Property features

Guests of Quality Inn enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. Self parking is available for USD 0.00 per day. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

Standard King Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Smoking

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Quality Inn

Everyone (10) Business (8) Couples (6) Family (16) Other (3) Friends (2)
3
Families Family with small children

The location close to airport. But didn’t like that we had roaches in bathroom

By on Dec 6, 2019

4
Families

The stay was good. The breakfast was hot and tasty.

By on Oct 14, 2019

Review comment responded on Nov 15, 2019

Thank you so much for reviewing your stay. We'll be sure to inform them breakfast staff of you kind comments. We hope you'll visit again on your next adventure through Chattanooga.

4
Everyone

By on Oct 7, 2019

Review comment responded on Nov 15, 2019

Thank you for reviewing your stay.

2
Everyone

I booked two rooms they put them on different floors The a/c quit in the middle ofthe night My did not.have a fridge

By on Oct 19, 2018

Review comment responded on Dec 3, 2018

I apologize for you unfortnate stay. Please reconsider staying with us to be able to show you how we've improved.

3

old hotel

Everyone

Old, old furniture, they have to bring the fridge with a dolly to the room lol I was disappointed I’m not going to choose hampton inn again I think Nice friendly staff though Nice am breakfast Nice to have shuttle I didn’t use thier internet since you have to fill application on the device to get it lol I had short stay so I didn’t want to complain about anything

By on Feb 16, 2018

4

close to the place we were visiting

Everyone

The first Room they put us in was dirty. Bathroom exhaust vents were dirty, carpet was dirty, tree leaves and trash from previous visitor on the floor. The second room was better but the carpet was dirty, corners were nasty in the bathroom, and the exhaust vent was nasty. The breakfast, the coffee, snack machine and drink machine and the other free amenities were awesome.

By , from a on Feb 12, 2018

4

standard hotel

Everyone

Second oldest hampton in America. Nice staff, and kept up. Beds were a bit lower quality and floor edges, crevices, etc dirty and dusty. You find that at typical inns, not Hamptons. Besides minor cleanliness great stay, staff and breakfast.

By , from greeneville tn on Aug 30, 2017

4

back, back to choo choo

Everyone

The kitchen staff for the guest eating are were very accommodating as I came in late were nice.

By on Jul 23, 2017

5
Everyone

Very comfy beds, great breakfast, staff was very professional and courteous.

By on Dec 11, 2016

5

highly recommend

Everyone

Very nice room. Beautiful white fluffy comforters on bed. Bed was comfortable as were the pillows.

By , from c on Nov 16, 2016

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