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Holiday Inn Hamilton Place

3.0 out of 5.0

Recent guest reviews

My overall experience was good. I don't have any other comments.

Room was OK but WiFi was almost nonexistent for most of our stay; was on the phone with off site tech support for almost half an hour & still no WiFi first day. Next day was not much better. Sink was missing a stopper. No mention of the exercise room in the amenities book in the room which we found by accident when we were leaving. On the plus side, the front desk staff were very friendly.

Awful staff, does not care about anyone checking in or out

Room was not up to par as far as cleanliness. I was there more than a day and no vacuuming was done they made the bed and that took out trash that was it. Staff sucked in day but was professional as night

Great service staff was very helpful, friendly, and welcoming!

Stayed for a date night for me and the wife. Nice hotel.

Couldn't ask for anything better... you get MUCH more than the price projects.

Not quite on the main road with only a small sign directing towards the hotel. No free breakfast, which I should've realized before. The lobby coffee was a failure 2/4 times. Once completely empty, once ice cold. There was some questionable looking grout work, looked like it easily trapped mold. Needs extra plugs around the bed to charge your phone. Only one outlet not used when we arrived.

Nice hotel, newly built. Very clean. Staff was helpful.

Staff and Hotel were very nice and clean! The bed could have been a little bit comfortable but not complaining! Great Location around mall area and food!

Hotel was nice, new and had amenities available, however found mold in the shower on the granite face at eye level. Just seemed like their attention to detail with cleaning needs to be reviewed. Amenities were available for dining and drinking however their version of a gym needs improvement. Just a few cardio machines and 1 set of free weights shoved in a corner of the building on the second floor.

HOTEL VERY VERY CLEAN - COMFORTABLE AND THE STAFF WAS VERY HELPFUL

The hotel was great. The room was very large and clean! My experience staying there was excellent. The only thing that I had an issue with was the front desk attendant who didn't bother to get off his personal cellphone call for a few minutes while I stood there and proceeded to talk on his phone while he was checking me in. Not very professional. Later he asked me how my stay was when I came off of the elevator and was sitting on the arm of a chair in the lobby and didn't bother to get up. Everything he said was right, but the body language was all wrong. In a nutshell, the hotel is wonderful. Staff is good.

its was ok . just got into town its was better this time it wasnt rainging

Great staff and clean rooms very comfortable and safe location!

My friend and I are avid shoppers. We also like to attend the caged bird show held at Camp Jordan twice a year. We like a little luxury when it comes to our hotel. The Holiday Inn @ Hamilton Place was convenient to great shopping ,our bird show and provided us with a lovely, comfortable room. The staff was friendly and very professional. Our room had a coffee machine,mini refrigerator and microwave. We plan to stay at this hotel on our next getaway to Chattanooga.

Nice,clean hotel . This is a relatively new hotel and was very clean and the staff was very helpful. Its a short 20 minute drive to downtoen Chattanooga.

The hotel was new and very clean it had Modern styling and was very comfortable. The pool was heated and clean. The staff were helpful. Meals in the hotel resturaunt were very over priced though. Overall great stay.

My wife and I had a wonderful stay and hope to stay here again on our next trip.

The room was large and lovely. The beds were wonderful and everything was very clean. The staff were wonderful. The stay was beyond my expectation and I plan to stay there in the future.

Room options

Suite, Multiple Beds, Non Smoking

King 1 | Sleeps 4

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, Non Smoking

King 1 | Queen 1 | Sleeps 2

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Holiday Inn Hamilton Place

Everyone (3) Business (3) Couples (3) Students (1) Family (2) Other (3) Friends (6)
4

close to airport.

Everyone

My overall experience was good. I don't have any other comments.

By , from FL on Aug 2, 2017

Review comment responded on Aug 9, 2017

Anne, Thank you for your review of the Holiday Inn Chattanooga - Hamilton Place. We use feedback such as yours in an ongoing effort to provide a better stay every time. Since we have accessible rooms on every floor, just let us know ahead of time prior to your next arrival and we'll try to accommodate a lower floor request. Again thank you for your review and we look forward to seeing you again in the future!

3

ok except for wifi

Everyone

Room was OK but WiFi was almost nonexistent for most of our stay; was on the phone with off site tech support for almost half an hour & still no WiFi first day. Next day was not much better. Sink was missing a stopper. No mention of the exercise room in the amenities book in the room which we found by accident when we were leaving. On the plus side, the front desk staff were very friendly.

By , from Bristol, VA on Apr 8, 2017

2
Students

Awful staff, does not care about anyone checking in or out

By on Mar 26, 2017

3

if other options available look into them

Everyone

Room was not up to par as far as cleanliness. I was there more than a day and no vacuuming was done they made the bed and that took out trash that was it. Staff sucked in day but was professional as night

By on Feb 21, 2017

5

weekend stay

Singles

Great service staff was very helpful, friendly, and welcoming!

By on Oct 20, 2015

5

nice hotel

Families

Stayed for a date night for me and the wife. Nice hotel.

By on Jun 17, 2015

5

superb....

Singles

Couldn't ask for anything better... you get MUCH more than the price projects.

By on Nov 30, 2014

4

a little hard to find

GetawayWithFriends

Not quite on the main road with only a small sign directing towards the hotel. No free breakfast, which I should've realized before. The lobby coffee was a failure 2/4 times. Once completely empty, once ice cold. There was some questionable looking grout work, looked like it easily trapped mold. Needs extra plugs around the bed to charge your phone. Only one outlet not used when we arrived.

By on Nov 30, 2014

4

business trip

BusinessTravelers

Nice hotel, newly built. Very clean. Staff was helpful.

By on Sep 25, 2014

4

goooooooood

Singles

Staff and Hotel were very nice and clean! The bed could have been a little bit comfortable but not complaining! Great Location around mall area and food!

By on Jun 24, 2014