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Recent guest reviews

Friendly staff, comfortable clean rooms, easy to find off of interstate quite location

I booked my room before I left home three hours away. When I arrived the front desk clerk was awesome. She had me checked in within two minutes. The room is super clean, spacious, large walk in shower, I would definitely stay here again. It’s right off the interstate and lots of choices of places to eat nearby as well.

Very clean and parking was free and the location is close to everything!

The front desk staff was very friendly. We were told breakfast was until 10:00 am. At about 9:50 we were given to go boxes and told we had to leave by 10:00. An older couple tried to sit down in the area and were told to move or they would vacuum under their feet. I understand the food being put away, but the rudeness of the women in making sure everyone left was very off putting.

Room was clean and everything worked great. Extra towels were provided at check in.

This Holiday Inn was very clean and comfortable. Everything was as expected. I guess I'm used to the complimentary breakfast at Holiday Inn Express, so I did miss that. All in all it was a great place to stay.

Pool hours need to be extended. Need more than one person ar the desk during peak check in times.

Very modern hotel. Front staff was more than helpful. Our room was super clean and comfortable. We would come back to this location without question.

Nice and friendly. Clean. Nicely decorated. Good parking.

The air conditioning was not working throughout the halls and in the elevator. The drain was not working in the first room we were assigned; when we turned on the shower, Black gunk back flowed into the bath tub- yuck! They assigned us a new room, the air was kicking on but would not keep the room temperature below about 76 degrees. We were so tired we just felt with in and left first thing in the morning. Very disappointed for $200 a night.

My overall experience was good. I don't have any other comments.

Room was OK but WiFi was almost nonexistent for most of our stay; was on the phone with off site tech support for almost half an hour & still no WiFi first day. Next day was not much better. Sink was missing a stopper. No mention of the exercise room in the amenities book in the room which we found by accident when we were leaving. On the plus side, the front desk staff were very friendly.

Awful staff, does not care about anyone checking in or out

Room was not up to par as far as cleanliness. I was there more than a day and no vacuuming was done they made the bed and that took out trash that was it. Staff sucked in day but was professional as night

Great service staff was very helpful, friendly, and welcoming!

Stayed for a date night for me and the wife. Nice hotel.

Couldn't ask for anything better... you get MUCH more than the price projects.

Not quite on the main road with only a small sign directing towards the hotel. No free breakfast, which I should've realized before. The lobby coffee was a failure 2/4 times. Once completely empty, once ice cold. There was some questionable looking grout work, looked like it easily trapped mold. Needs extra plugs around the bed to charge your phone. Only one outlet not used when we arrived.

Nice hotel, newly built. Very clean. Staff was helpful.

Center Street Chattanooga TN

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Holiday Inn Hamilton Place, an IHG Hotel places you 1.3 mi (2.2 km) from Hamilton Place Mall. This 137-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.


Rooms

All 137 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also standard.


Property features

At Holiday Inn Hamilton Place, an IHG Hotel, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a 24-hour business center, express check-out, and free newspapers.

Room options

Suite, 2 Bedrooms, Non Smoking (2 Room)

1 King Bed and 1 Queen Bed | Sleeps 6

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible, Non Smoking (Mobil Tub)

2 Queen Beds | Sleeps 4

Standard Room, Non Smoking

1 King Bed | 1 Queen Bed | Sleeps 2

Guest reviews for Holiday Inn Hamilton Place, an IHG Hotel

Everyone (8) Couples (3) Business (3) Students (1) Family (5) Friends (6) Other (3)
3
Everyone

By on Mar 4, 2021

Review comment responded on Mar 16, 2021

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

5
Family

Friendly staff, comfortable clean rooms, easy to find off of interstate quite location

By on Dec 20, 2020

Review comment responded on Dec 21, 2020

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

5
Everyone

I booked my room before I left home three hours away. When I arrived the front desk clerk was awesome. She had me checked in within two minutes. The room is super clean, spacious, large walk in shower, I would definitely stay here again. It’s right off the interstate and lots of choices of places to eat nearby as well.

By , from Montgomery on Jun 9, 2020

Review comment responded on Jun 9, 2020

Greetings Paul, It was an absolute pleasure hosting you here at the Holiday Inn Chattanooga at Hamilton Place, thank you very much for your nice comments about your recent stay! We take great pride in providing our guests with an inspiring and comfortable stay! We will pass your compliments to our team. Again thank you for choosing to stay with us at the Holiday Inn Chattanooga at Hamilton Place. We look forward to your next visit in the near future!

5
Friends

Very clean and parking was free and the location is close to everything!

By , from Norcross, GA on Feb 23, 2020

Review comment responded on Feb 24, 2020

Greetings Laila, It was an absolute pleasure hosting you here at the Holiday Inn Chattanooga at Hamilton Place, thank you very much for your nice comments about your recent stay! We take great pride in providing our guests with an inspiring and comfortable stay! We will pass your compliments to our team. Again thank you for choosing to stay with us at the Holiday Inn Chattanooga at Hamilton Place. We look forward to your next visit in the near future!

3
Family

The front desk staff was very friendly. We were told breakfast was until 10:00 am. At about 9:50 we were given to go boxes and told we had to leave by 10:00. An older couple tried to sit down in the area and were told to move or they would vacuum under their feet. I understand the food being put away, but the rudeness of the women in making sure everyone left was very off putting.

By on Oct 3, 2019

Review comment responded on Oct 7, 2019

Greetings, Thank you for allowing us to host you here at the Holiday Inn Chattanooga at Hamilton Place. More importantly thank you for providing your honest feedback regarding your most recent stay. I am sorry to hear that not everything met your expectations, and I have forwarded your experience to the restaurant staff. On behalf of the entire hotel team, we sincerely apologize for the inconvenience. We hope you will consider the Holiday Inn Chattanooga at Hamilton Place on your next visit to Chattanooga so that we can deliver on the guest experience you deserve.

4
Friends

Room was clean and everything worked great. Extra towels were provided at check in.

By on Sep 3, 2019

Review comment responded on Sep 3, 2019

Thank you for taking the time to review your stay with us. I am so glad to hear you were very pleased with us here at the Holiday Inn Chattanooga at Hamilton Place! We do take pride in catering to our guests’ needs the best way we can. We sincerely hope you enjoyed your stay and will come back again! We look forward to hosting you in the near future.

4
Family with small children

This Holiday Inn was very clean and comfortable. Everything was as expected. I guess I'm used to the complimentary breakfast at Holiday Inn Express, so I did miss that. All in all it was a great place to stay.

By on Aug 13, 2019

Review comment responded on Aug 13, 2019

Thank you for allowing us at the Holiday Inn Chattanooga at Hamilton Place to host you during your travels, it was an absolute pleasure! We do take pride in providing our guest with clean and comfortable rooms. We do apologize for not being able to provide a complimentary breakfast but we offer a great discount with breakfast included with your rate for you to check out the next time you stay with us! Thank you again for your wonderful feedback and we will be waiting on your return back to Chattanooga!

4
Family

Pool hours need to be extended. Need more than one person ar the desk during peak check in times.

By on Mar 22, 2019

Review comment responded on Mar 22, 2019

Hello Anonymous, Please accept our sincere apologies for not meeting your expectations. Although your feedback was disappointing to hear we appreciate you bringing the items to our attention and will work hard on correcting them. We appreciate your business and hope to see you again.

5
Everyone

Very modern hotel. Front staff was more than helpful. Our room was super clean and comfortable. We would come back to this location without question.

By on Jan 14, 2019

Review comment responded on Jan 14, 2019

Hello, We're thrilled to see you enjoyed your recent stay with us! We appreciate your feedback and look forward to having you again!

5
Everyone

Nice and friendly. Clean. Nicely decorated. Good parking.

By , from Chattanooga on Nov 7, 2018

Review comment responded on Nov 13, 2018

Hello Matt, It's great to hear you enjoyed your overall stay with us. We would love to have you again and appreciate you taking the time to share your valuable feedback. We hope to see you again soon when you are visiting Chattanooga.

Holiday Inn Hamilton Place, an IHG Hotel

2232 Center Street, Chattanooga, TN 37421
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