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The Ballantyne, A Luxury Collection Hotel, Charlotte

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Photo gallery for The Ballantyne, A Luxury Collection Hotel, Charlotte

A grand staircase with a black iron railing, large arched windows, and a chandelier.
An indoor swimming pool with clear water, surrounded by stone walls and columns, and furnished with blue chairs and potted plants.
A spacious lobby with high ceilings, large windows, and modern lighting fixtures.
A large, multi-story hotel with a central courtyard, a fountain, and a lake.
A spa area with a hot tub, stone walls, and large windows offering a view of the outdoors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
10000 Ballantyne Commons Pkwy, Charlotte, NC, 28277
  • Place, TD Amp Ballantyne
    ‪6 min walk‬
  • Place, Ballantyne's Backyard
    ‪6 min walk‬
  • Place, Ballantyne Country Club
    ‪16 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a view of the outdoors.

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(24 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a television, and a large window offering a city view.

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Balcony

A hotel room with a large bed, a desk, a chair, and a balcony with a view.

Deluxe Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(15 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Queen Beds, Balcony

A hotel room with two beds, a desk with a chair, a television, and a balcony with a view.

Deluxe Room, 2 Queen Beds, Balcony

8.4 out of 10
Very good
(8 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a sofa, a TV, and a dresser.

Junior Suite, 1 King Bed

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Grand Room, 1 King Bed, Park View

A hotel room with a large bed, a desk, a chair, a bench, a TV, and a window with a view.

Grand Room, 1 King Bed, Park View

10.0 out of 10
Exceptional
(32 reviews)
  • Park view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Grand Room, 2 Queen Beds, Park View

A hotel room with two beds, a desk, a chair, a TV, and a view of the outdoors.

Grand Room, 2 Queen Beds, Park View

9.6 out of 10
Exceptional
(20 reviews)
  • Park view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Grand Room, 2 Queen Beds, Balcony, Park View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Room, 2 Queen Beds, Balcony, Park View

8.8 out of 10
Excellent
(3 reviews)
  • Park view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Executive Suite, 1 King Bed, Balcony, Park View

A hotel room with a large bed, a chair, a desk, and a mirror.

Executive Suite, 1 King Bed, Balcony, Park View

9.0 out of 10
Wonderful
(2 reviews)
  • Park view
  • 797 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite, 1 King Bed, Balcony, Park View

A hotel room with a large bed, a television, a desk, and a view of the city.

Presidential Suite, 1 King Bed, Balcony, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 1195 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Cottage, 4 Bedrooms, Balcony

A modern two-story house with a prominent front entrance, a well-maintained lawn, and a brick pathway leading to the door.

Cottage, 4 Bedrooms, Balcony

  • 3671 sq ft
  • Sleeps 8
  • 4 Double Beds
  • Free wired internet

View all photos for Grand Room, 1 King Bed, Balcony, Park View

A hotel room with a large bed, a desk with a chair, a television, and a view of the outdoors through a large window.

Grand Room, 1 King Bed, Balcony, Park View

9.8 out of 10
Exceptional
(16 reviews)
  • Park view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

A hotel room with two beds, a desk with a chair, a television, and a large window offering a city view.

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with two beds, a desk, a chair, a TV, and a view of the outdoors.

Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

  • Park view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Queen Beds (Hearing Accessible)

A hotel room with two beds, a TV, a desk, and a chair.

Deluxe Room, 2 Queen Beds (Hearing Accessible)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

A hotel room with two beds, a desk, a chair, a TV, and a view of the outdoors.

Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

  • Park view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

A hotel room with a large bed, a desk, a chair, a bench, a TV, and a window with a view.

Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

  • Park view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Grand Room, 1 King Bed, Park View (Hearing Accessible)

A hotel room with a large bed, a desk, a chair, a bench, a TV, and a window with a view.

Grand Room, 1 King Bed, Park View (Hearing Accessible)

  • Park view
  • 354 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

A hotel room with a large bed, a desk with a chair, a television, and a view of the outdoors through a large window.

Executive Room, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

  • Park view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

A hotel room with a large bed, a desk with a chair, a television, and a view of the outdoors through a large window.

Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a desk with a chair, a TV, and a view of the outdoors.

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 354 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a desk with a chair, a TV, and a view of the outdoors.

Deluxe Room, 1 King Bed (Hearing Accessible)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with a large bed, a desk with a chair, a TV, and a view of the outdoors.

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Charlotte

Located in Ballantyne within a short stroll of TD Amp Ballantyne, The Ballantyne, A Luxury Collection Hotel, Charlotte is within a 15-minute drive of SouthPark Mall. This 244-room, 5-star hotel has 2 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • TD Amp Ballantyne - 6 min walk - 0.3 miles
  • Ballantyne's Backyard - 6 min walk - 0.4 miles
  • Reclining Bulls Statue - 14 min walk - 0.8 miles
  • Ballantyne Country Club - 16 min walk - 0.9 miles
  • Spectrum Center - 21 min drive - 18.6 miles

Getting around

  • I-485 - South Blvd Station - 6 min drive
  • Charlotte Station - 22 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 21 min drive

Restaurants

  • ‪Circle K - ‬9 min walk
  • ‪Sabor Latin Street Grill - ‬8 min walk
  • ‪Fly Kid Fly - ‬4 min walk
  • ‪Bad Daddy's Burger Bar - ‬4 min walk
  • ‪Summit Coffee - ‬9 min walk

About this property

The Ballantyne, A Luxury Collection Hotel, Charlotte

The Ballantyne, A Luxury Collection Hotel, Charlotte features a full-service spa, an indoor pool, and a 24-hour gym. Parking is available for USD 20 per night (USD 30 per night for valet parking), and there's also a free area shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
55-inch LED TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries, and pillowtop beds with Frette Italian sheets ensure a restful night. Minibars, free newspapers, and free local calls are also standard.
A 24-hour health club and complimentary bicycles are featured at the hotel. An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 1 mi
  • Free RV/bus/truck parking on site
  • Uncovered self parking on site (USD 20 per night; includes in/out privileges)
  • Uncovered valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 14 to 40 for adults and USD 6 to 15 for children
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Gallery Restaurant
  • Outdoor Pool Bar
  • The Ryal

Things to do

  • 24-hour health club
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hot tub
  • Indoor pool
  • Piano
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's games
  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 29 meeting rooms
  • Computer station
  • Conference center (6,230 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 on-site accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • First-run movies
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Office
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 58.12 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 14 to 40 for adults, and USD 6 to 15 for children
  • Uncovered self parking fee: USD 20 per night (in/out privileges)
  • Uncovered valet parking fee: USD 30 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 58.12 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to October.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ballantyne Luxury Collection
Ballantyne Luxury Collection Charlotte
Ballantyne Luxury Collection Hotel
Ballantyne Luxury Collection Hotel Charlotte
The Ballantyne Hotel Charlotte
Ballantine Resort Charlotte
Ballantyne Hotel Charlotte
The Ballantyne A Luxury Collection Hotel
The Ballantyne a Luxury Collection Hotel Charlotte
The Ballantyne A Luxury Collection Hotel Charlotte
The Ballantyne, A Luxury Collection Hotel, Charlotte Hotel
The Ballantyne, A Luxury Collection Hotel, Charlotte Charlotte

Frequently asked questions

Are free cancellation options available at The Ballantyne, A Luxury Collection Hotel, Charlotte?

The Ballantyne, A Luxury Collection Hotel, Charlotte provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Ballantyne, A Luxury Collection Hotel, Charlotte?

As of Sep 25, 2026, prices found for a 1-night stay for 2 adults at The Ballantyne, A Luxury Collection Hotel, Charlotte on Oct 25, 2026 start from $386, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Ballantyne, A Luxury Collection Hotel, Charlotte?

This hotel is situated in Ballantyne within a short 8-minute walk of TD Amp Ballantyne. You'll also find CSA OrthoCarolina Sportsplex and Carolina Place within a short drive.

Is there a spa at The Ballantyne, A Luxury Collection Hotel, Charlotte?

There is a full-service spa available for guests to enjoy and services include hot stone massages, sports massages, body wraps, and couples treatments.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte feature a casino?

No, The Ballantyne, A Luxury Collection Hotel, Charlotte doesn't have a casino.

Is there an indoor pool at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. The seasonal pool is normally open from April until October.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte feature a restaurant that includes a breakfast menu?

Yes, The Ballantyne, A Luxury Collection Hotel, Charlotte has 2 restaurants, and serves continental breakfast each morning for a surcharge.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte allow pets to stay free of charge?

No, pets aren't allowed at The Ballantyne, A Luxury Collection Hotel, Charlotte though service animals are welcome.

Where is the closest airport to The Ballantyne, A Luxury Collection Hotel, Charlotte?

The closest major airport to The Ballantyne, A Luxury Collection Hotel, Charlotte is Charlotte-Douglas Intl. Airport (CLT), which is 19.2 mi away (21 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is around 24 mi away.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte host weddings?

If wedding bells are in your future, take advantage of the wedding venue at The Ballantyne, A Luxury Collection Hotel, Charlotte.

The Ballantyne, A Luxury Collection Hotel, Charlotte Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 800 out of 1030 reviews
Rating 8 - Good. 123 out of 1030 reviews
Rating 6 - Okay. 58 out of 1030 reviews
Rating 4 - Poor. 28 out of 1030 reviews
Rating 2 - Terrible. 21 out of 1030 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Service Delicious Beautiful hotel!!!
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Beautiful grounds
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at The Ballantyne.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staycation! Went for the weekend for my anniversary and the staff was fantastic and brought us a small gift to celebrate. The grounds were beautiful and so were the rooms. Can’t wait to stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, rooms, dinning and pool were excellent and we definitely will be back. The walking distance to other restaurants is also a plus!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had nice amenities, including a walking trail and children’s playground as well as indoor and outdoor pools.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is leagues above most large-city hotels, with the possible exceptions of a Four Seasons or Waldorf location. Simply a beautiful place with focus on details like full-marble shower walls, custom-manufactured mattresses, and thoroughly professional staff. We are looking forward to the next time we can visit.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel , I’d stay there again for sure.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have enjoyed staying at the Ballantyne Hotel for almost 20 years. It is the only place I stay when I come to Charlotte.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an absolute Exquisite place to stay only negative thing I have to say about it is the provided mini fridge has only room for what the resort provides
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff (lobby, restaurants, spa, management) are friendly, hard working, and welcoming.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fabulous!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We do staycation's in Charlotte here! Its nice to book a room, have a spa day and get away from the hectic work life while still being only 25 min away from the house. We always have a great experience and the staff are great.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!!! Had a nightmare flight from Mexico to Frankfurt and got diverted here. Had a good spa experience and lovely comfortable bed. Helped to ease some of the frustration!!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
M
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
This hotel is always amazing I find it so welcoming and relaxing.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff, amenities, and boutique style.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful. Room was spotless. Great short stay. Will stay here longer next time.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was super comfy Room service delicious
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Beautiful 5-star Hotel very friendly & welcoming staff.Service was great overall.Especially the Manager,Evan Kidd, who was very kind always had a warm smile.However the restaurant needs improvement food-wasn’t hot enough the wait time was too long.
Stayed 3 nights in Apr 2026