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Recent guest reviews

Upon checking in I was Asked my name and for my credit card I was using but my identification was not checked. Anyone could have checked in and used my credit card to get a room. I a called early in the morning to ask for towels and wash clothes and was told staff was busy but they’ll get it too me and to put my dirty ones outside my room door. Well at 5:30 pm after waking from a nap I had to call down again. Hotel is quiet however no restaurant will deliver over here but two. Door dash wouldn’t even deliver here. Not a bad hotel customer is good but just please make sure your identification is being checked.

Breakfast was bagged, pool closed, was just not the hyatt house I have stayed at in other locations. I'm hoping the lower price reflected the lack of service.

I loved the suite and the staff was super friendly

It pots DIA to Shame. It was easy and the staff was helpful.

Excellent use of space. SO CUTE! Design and furnishings are GREAT.

Didn’t like it. I wouldn’t stay in that hotel again.

Very convenient from airport! Complimentary shuttle to hotel! Room is very cozy like a home! Great stay!

Wonderful staff that makes the stay enjoyable and stress free.

all i can say is WOW for the price it was amazing breakfast was awesome and the room was unbelievable

Staff very congenial and helpful. Shuttle from the airport and to my business meeting which was close by the hotel. I felt they went out of their way as staff to make you welcome. I was also surprised that there was a full breakfast in the morning. A nice plus

Convenient location. Nice pool, spacious rooms. The staff is outstanding

We booked this hotel last minute due to missing a connection and being stuck in Charlotte overnight. The PM Crew was super understaffed but were really busting their tails and were super accommodating. Pool was nice but spa was closed. Breakfast was very nice with an omelette chef! The room was more than what we needed and made me feel like we got a great deal on a fancy place. AM staff was equally accommodating allowing us to check out late and arranging a shuttle. Someone has done some great hiring!

Great experience with the exception of the hot tub being out of order. Complimentary breakfast is awesome.

Heading to the Masters via Charlotte. Very nice property and close to the airport. Nice small bar area as well.

S Tryon St Charlotte NC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a mile (2 km) of Charlotte Regional Farmers Market, HYATT house Charlotte Airport is within 2 miles (3 km) of Billy Graham Library. This 3.5-star aparthotel has 135 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. For a nice break, mingle with other guests at the free manager's reception.


Rooms

Each apartment features a kitchenette and space to spread out with a sitting area. Guests can expect free WiFi and a flat-screen TV with a DVD player and pay movies. The bathroom offers hair dryers and designer toiletries. Other standard amenities include a washer/dryer, a coffee maker, and a safe.


Property features

At HYATT house Charlotte Airport, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle at scheduled times. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and free newspapers.

Room options

Suite, 2 Bedrooms

1 King Bed | 2 Double Beds | Sleeps 7

Suite, 1 Bedroom (Top Floor)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Suite, 1 Bedroom

2 Double Beds and 1 Double Sofa Bed | Sleeps 5

Guest reviews for HYATT house Charlotte Airport

Everyone (26) Couples (19) Business (15) Family (27) Friends (7) Other (4)
3
Everyone

Upon checking in I was Asked my name and for my credit card I was using but my identification was not checked. Anyone could have checked in and used my credit card to get a room. I a called early in the morning to ask for towels and wash clothes and was told staff was busy but they’ll get it too me and to put my dirty ones outside my room door. Well at 5:30 pm after waking from a nap I had to call down again. Hotel is quiet however no restaurant will deliver over here but two. Door dash wouldn’t even deliver here. Not a bad hotel customer is good but just please make sure your identification is being checked.

By on Oct 25, 2020

Review comment responded on Nov 17, 2020

We apologize that your stay was less than desirable. Please note we will take your concerns in effort to improve our service in the future.

2
Partner Couples

Breakfast was bagged, pool closed, was just not the hyatt house I have stayed at in other locations. I'm hoping the lower price reflected the lack of service.

By on Jun 9, 2020

Review comment responded on Aug 2, 2020

Good Afternoon, Due to the pandemic our chains have reduced some of the amenities that we offer due to the safety of not only the staff but the guests as well. We apologize for the lack of communication in regards to the recent changes that have been implemented due to the Covid-19 Pandemic. We hope to see you in the future when we are up and going again.

5
Friends

I loved the suite and the staff was super friendly

By on Jan 21, 2020

Review comment responded on Jan 27, 2020

Thank you for your review. Safe travels

5
Partner Couples

It pots DIA to Shame. It was easy and the staff was helpful.

By on Oct 27, 2019

Review comment responded on Oct 28, 2019

Thank you! Safe travels...

5
Partner Couples

Excellent use of space. SO CUTE! Design and furnishings are GREAT.

By , from Morrisville on Oct 14, 2019

Review comment responded on Oct 14, 2019

Dear Simone, thank you for your support! Safe Travels :)

4
Everyone

By on Jul 3, 2019

Review comment responded on Aug 26, 2019

Thank you for making the time to review our beautiful all Suite Hotel. We all 45 associates and leadership team thank you for the opportunity to serve you! Safe Travels!

3
Everyone

Didn’t like it. I wouldn’t stay in that hotel again.

By on Mar 31, 2019

3
Everyone

By on Feb 8, 2019

4
Everyone

By on Jan 23, 2019

Review comment responded on Jan 31, 2019

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

5
Everyone

By on Jan 2, 2019

Review comment responded on Jan 16, 2019

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

HYATT house Charlotte Airport

4920 S Tryon St, Charlotte, NC 28217
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