There was nothing I liked about this property at all it was absolutely terrible just disgusting
Extended stay is ALWAYS GREAT TO ME! Very comfy place to stay
The room size was good. No cleaning service, no elevator and sofa beds in two of the rooms we rented were terrible.
When I got there on Monday evening, I found attendant discussing her stuff with someone on phone. I didn’t mind that but then she just gave me sign of a minute and kept on talking. After about 5 minutes of that, she again waved at me asking me to wait further and went inside. Then she didn’t show up for 20 minutes. Those minutes hurt. I was up at 2 in the morning, took flight to CLT, attended office work, and then I had to wait for half an hour for simple check in. Afterwards, I asked for utensils. Her response was naah don’t have them. She said she has some pans and she can give me that. I asked should I come back in 10 mins, she responded more like an hour. It was atrocious. If you can’t provide utensils then please don’t advertise them. On Thursday night I felt that person next to my room was smoking. I came downstairs in the lobby area and that time the attendant Bob helped me. He was nice, but the lady there on 10th June evening was abrupt, unhelpful, and largely absent.
Quiet, clean and affordable. What more could you ask for?
Located in Executive Park, Extended Stay America Suites Charlotte Tyvola Rd Executive P is within a few miles (5 km) of sights such as United States Citizenship and Immigration Services office and Renaissance Park. This 72-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
The 72 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other standard amenities include coffee makers, free local calls, and ironing boards. Housekeeping is available on request.
Renovated in 2019, Extended Stay America Suites Charlotte Tyvola Rd Executive P offers free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is included with your stay. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.
There was nothing I liked about this property at all it was absolutely terrible just disgusting
Extended stay is ALWAYS GREAT TO ME! Very comfy place to stay
Thank you for being a loyal guest of Extended Stay America. We love knowing how much you enjoy staying with us. It is always a pleasure to welcome you back, and we hope to see you again very soon. Sincerely, Hotel Management
The room size was good. No cleaning service, no elevator and sofa beds in two of the rooms we rented were terrible.
Harris, thank you for being our guest. Although you liked the spaciousness of your suite, we are sorry we missed meeting your expectations and regret the inconvenience it caused. Kindly note, to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
When I got there on Monday evening, I found attendant discussing her stuff with someone on phone. I didn’t mind that but then she just gave me sign of a minute and kept on talking. After about 5 minutes of that, she again waved at me asking me to wait further and went inside. Then she didn’t show up for 20 minutes. Those minutes hurt. I was up at 2 in the morning, took flight to CLT, attended office work, and then I had to wait for half an hour for simple check in. Afterwards, I asked for utensils. Her response was naah don’t have them. She said she has some pans and she can give me that. I asked should I come back in 10 mins, she responded more like an hour. It was atrocious. If you can’t provide utensils then please don’t advertise them. On Thursday night I felt that person next to my room was smoking. I came downstairs in the lobby area and that time the attendant Bob helped me. He was nice, but the lady there on 10th June evening was abrupt, unhelpful, and largely absent.
Thank you for sharing your concerns with us. Please accept our apologies for the behavior one of our associates showcased during your stay. Your feedback has been shared with every department involved, and we are working hard to deliver the type of hospitality that you should always expect from us. We value your review and hope you will re-evaluate us on your next visit. Sincerely, Hotel Management
Quiet, clean and affordable. What more could you ask for?
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you were happy with our affordable rates and liked our well-kept property. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
We were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies for not providing you a comfortable stay, as we never mean to disappoint our guests in any way, and we definitely weren’t to the mark in this attempt. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management