coffee machine in the room was dirty there was only one towel so i had to call for a towel while i was in the shower. i had to call 3 times because no one was answering. my blanket was dirty when i went to go to bed..
My fav place to stay when I visit. This time Was given a dusty room with sticky counters and no towels. Was able to get room service to bring towels. Room was facing the interstate so it was loud. Prop didnt allow me to change rooms and airport shuttle is no longer up and running. Wasnt told this when booked
Staff was very friendly and the room was comfortable and clean.
No hot tub was a bummer, and rooms were large and roomy
My stay was very pleasant. The staff was very friendly. I was able to check in early and quickly. The room was cozy and comfortable. The bed slept well.
We arrived at 3:30pm and were told the hotel was overbooked. We made our reservation with more than one month of anticipation. I am a Hilton Honors member. This was a disgrace. We were shipped to a dump of a hotel that had no shuttle to the airport. Fire the GM.
It was my birthday weekend and the cookies were great. Great customer service. Staff suggested a dining spot that was delicious
The check in was great and the staff was friendly.
Very polite staff, and always helpful. Was able to have a short meeting in the lobby prior to work.
Close to the road. Air condition clicked and sounded like a rocket ship going off. All. night. long. Moved to an inside room to listen to the lobby bar. All. Night. Long.
What a great staff. We were able to drop our car off early and had the shuttle pick us up and bring us back to the hotel and bring us back to he airport in the morning. If I had one negative thing to say it was the dinner we had at the restaurant , probably I would rate it a 3 on a scale of 1-10. It was the middle of the week so that could have been the problem. Room was great. Nice area.
The hotel was amazing. The only issue was the parking. The parking area is to small for the amount of rooms in the hotel.
Staff was very friendly and accommodating, the room was immaculate. It was our first trip to Charleston, and our first stay at a Hilton. We will definitely be back!
Noisy noisy noisy noisy. Did I tell you it was noisy? The hotel is located about 75 yards off of I-26. It sound like trucks and motorcycles were racing in our bedroom. They do no have any sound break between the hotel and interstate. I asked the desk for a sound machine, fan, ear plugs, something but the only response was to sell me earplugs out of the hotel store. Thankfully the manager said to let me have them. The room was small and does not have a frig, microwave. The only ice I could find was across the lobby on the other side of the hotel. This hotel would not be a good value at any price. Sorry, that's the way it is. This is my first time ever giving a negative review.
Excellent staff and location nearby to Airport. Free Shutttle to/from Hotel. Free breakfast and spacious room. We will return !
DoubleTree by Hilton Hotel and Suites Charleston Airport is located 0.8 mi (1.3 km) from Northwoods Mall and within a 10-minute drive of Charleston Tanger Outlets. This 149-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour fitness center.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6 AM to 10 AM.
DoubleTree by Hilton Hotel and Suites Charleston Airport's 149 air-conditioned rooms provide MP3 docks, refrigerators, and coffee makers. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free weekday newspapers, free local calls, and laptop-compatible safes are other standard amenities.
Guests of DoubleTree by Hilton Hotel and Suites Charleston Airport have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a microwave in a common area.
coffee machine in the room was dirty there was only one towel so i had to call for a towel while i was in the shower. i had to call 3 times because no one was answering. my blanket was dirty when i went to go to bed..
My fav place to stay when I visit. This time Was given a dusty room with sticky counters and no towels. Was able to get room service to bring towels. Room was facing the interstate so it was loud. Prop didnt allow me to change rooms and airport shuttle is no longer up and running. Wasnt told this when booked
Staff was very friendly and the room was comfortable and clean.
No hot tub was a bummer, and rooms were large and roomy
My stay was very pleasant. The staff was very friendly. I was able to check in early and quickly. The room was cozy and comfortable. The bed slept well.
Thank you for your response.