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Aloft Charleston Airport & Convention Center

3.0 out of 5.0

Recent guest reviews

The staff stole my watch from the room. Made a police report and had to wait 3 hours for the manager to get to the hotel and while we were waiting another person reported her wallet missing from her room.

The young lady at the desk was wonderful. I am sorry I did't get her name. She was helpful and very personable. I have stayed here about 4 or 5 times for its convenience and overall comfort. Only complaint was the headboards were deeply scratched - like an animal had clawed into them. Just wondering way they have been allowed to remain that way

The hotel staff was very friendly; they helped us out with checking in and when there was an issue with the online booking.

Great, easy checking in and out. Neat and well proportioned room.

Bed linens were not changed. There were rose petals under the comforter and hair on pillow cases. Trash was in the trash cans (rose stems and potato chip bags. Air conditioner did not work.

Checked in to a super nice Mgr Room AC was broken T check in Moved to a handicap room where if you were taller than 5 feet the shower was a hassle to use. Not a great first time visit to an Aloft Hotel. Was hoping for better.

5 nights. Great experience. Convenient location. No issues

I enjoyed the stay. The bed was so comfortable. And I enjoyed my room. I stay there occasionally. I wish it was more affordable.

We got a great rate and was very pleased with the service we had from every member of staff we saw. It made our stay very enjoyable. Hotel was good overall in other ways

I called and asked about the indoor pool if it was heated and hours of operation. I was informed and booked the room. I got in late so could not use it Next Day ALL MORNING TILL CHECK OUT POOL HAD A BIG NOTICE POOL CLOSED. So they offer you an amenity and can not deliver, i call that a SCAM, i will not book ever again in that hotel.

My room was next to the elevator. All night long all you could hear is that. Walls are paper thin.

Very well decorated in a modern style. Close to convention center and not too far from downtown Charleston.

The front desk staff are helpful, professional and friendly. I have stayed here at least 3 times before and my experience with the front desk staff has been consistent.

Good hotel, convenient location, close to airport. Friendly staff.

We stayed here after they first opened. It's an interesting design. The contractor did not follow through with his responsibilities. The bathroom sink was not connected. We had to use the shower or place the trash can under the sink drain....

easy location, rooms could be a little cleaner. HVAC system a bit musty, but otherwise a decent stay.

didn't stay long, only for one night. but the décor is very impressive and location is very close shopping and good eats!!

Good -near airport Bad-you can hear planes Modern, clean, near outlet mall

This was my second time staying at Aloft. It is easy to access from 1-26 - which means it is easy to get to downtown Charleston and the beaches (Folly or Sullivans Island). Tanger Outlet Mall is across the street. Hotel amenities are limited - no restaurant in the hotel. Micro wave food available in the lobby. However, there are several chain restaurants within walking distance or less than a 5 minute drive. The rooms are stylish and sleek/minimalist. The staff friendly.

Excellent airport location. Close to shopping and dining. Kind of a cool, funky hotel!

4875 Tanger Outlet Blvd North Charleston SC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge
  • Free airport shuttle

Located within a 5-minute walk of Charleston Tanger Outlets, Aloft Charleston Airport & Convention Center is within a mile (2 km) of North Charleston Coliseum and Performing Arts Center. This 3-star hotel has 136 guestrooms and offers an indoor pool, a 24-hour fitness center, and free in-room WiFi. Near the airport, the hotel is also close to Charleston Area Convention Center and Riverfront Park.


Dining

Start your day off with cooked-to-order breakfast, available for a fee. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

Aloft Charleston Airport & Convention Center's 136 rooms are air-conditioned and provide refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and wired Internet, along with 42-inch LCD TVs and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include free bottled water, safes, and ironing boards.


Property features

Guests staying at Aloft Charleston Airport & Convention Center enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a meeting room, a business center, and an arcade/game room.

Room options

Room, Accessible

Queen 2 | Sleeps 4

Room

Queen 2 | Sleeps 4

Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Aloft Charleston Airport & Convention Center

Everyone (12) Business (7) Couples (14) Family (1) Other (3) Friends (2)
1
Everyone

The staff stole my watch from the room. Made a police report and had to wait 3 hours for the manager to get to the hotel and while we were waiting another person reported her wallet missing from her room.

By on May 14, 2018

4
Everyone

The young lady at the desk was wonderful. I am sorry I did't get her name. She was helpful and very personable. I have stayed here about 4 or 5 times for its convenience and overall comfort. Only complaint was the headboards were deeply scratched - like an animal had clawed into them. Just wondering way they have been allowed to remain that way

By , from augusta on Apr 14, 2018

5

very close to shopping and entertainment spaces.

Everyone

The hotel staff was very friendly; they helped us out with checking in and when there was an issue with the online booking.

By on Feb 5, 2018

Review comment responded on Feb 9, 2018

Dear Anonymous Thank you for choosing to stay with at the Aloft Charleston. We appreciate you taking the time to provide some feedback. We hope you choose to stay with us the next time your travels bring you to Charleston.

4

very close to the airport

Everyone

Great, easy checking in and out. Neat and well proportioned room.

By , from MN on Nov 3, 2017

Review comment responded on Dec 18, 2017

Thanks Eric! Our location near the airport and the Tanger Outlet Mall is totally convenient! The Aloft hotels are meant to be different by design, so we appreciate you noting the neat and well proportioned rooms. Thanks for staying with us and we hope to see you again soon!

3

given a dirty room

Everyone

Bed linens were not changed. There were rose petals under the comforter and hair on pillow cases. Trash was in the trash cans (rose stems and potato chip bags. Air conditioner did not work.

By , from charkeston SC on Sep 21, 2017

Review comment responded on Nov 16, 2017

Thank you for your feedback, we apologize for the inconvenience and this issue has since been addressed and resolved. Please come and visit us again if you’re ever in the area.

3

close to arena

Everyone

Checked in to a super nice Mgr Room AC was broken T check in Moved to a handicap room where if you were taller than 5 feet the shower was a hassle to use. Not a great first time visit to an Aloft Hotel. Was hoping for better.

By on Apr 22, 2017

5

no title

Everyone

5 nights. Great experience. Convenient location. No issues

By , from mass on Mar 31, 2017

4

good

Everyone

I enjoyed the stay. The bed was so comfortable. And I enjoyed my room. I stay there occasionally. I wish it was more affordable.

By , from Charleston, SC on Dec 17, 2016

4

great and friendly staff

Everyone

We got a great rate and was very pleased with the service we had from every member of staff we saw. It made our stay very enjoyable. Hotel was good overall in other ways

By on Jul 16, 2016

1

pool is not availiable to host

Everyone

I called and asked about the indoor pool if it was heated and hours of operation. I was informed and booked the room. I got in late so could not use it Next Day ALL MORNING TILL CHECK OUT POOL HAD A BIG NOTICE POOL CLOSED. So they offer you an amenity and can not deliver, i call that a SCAM, i will not book ever again in that hotel.

By on Apr 15, 2016