Lack of cable channels, bed was on the hard side, bathroom floor had leftover water stains. No USB ports.
The rooms are a little dated. The clock by the bed was not digital and you could hear it ticking all night. There was only one water in a two bed room and no washcloths provided. We checked in late and checked out early so we didn’t experience the entire property.
This property was amazing, the staff and the hotel in general was a great experience.
Great service, comfy bed! Spacious room and shower.
The design and layout is nice but it definitely needs work, the shower handle came off when I tried to use it, my room phone didn’t work, the bedroom portion of the room isn’t lit very well.
The mattress and pillows were extremely uncomfortable! The AC blows directly on the bed making it impossible to sleep.
I liked that it was pet friendly, however our room smelled too much like a dirty dog run and the hallway smelled worse. I went down for coffee, not decaf, and there was none out at 8:45 AM. When I returned from breakfast, it was still not ready and just being put out. Our room clock was broken. Thank goodness for cell phones. Everyone was super friendly. Mattresses were extremely uncomfortable. No padding, too hard.
Staff was pleasant, but failed to mention they were putting me in a handicap room. Carpet was poor, bathroom and bedding could have used work.
I didn't realize the hotel was pet familiar. My room smelt bad. The room was very dark. Not enough lighting on the bed side.
Modern, great , loved indoor pool! Clean, spacious, great staff
The staff and shuttle service was very good and friendly.
Aloft Charleston Airport & Convention Center places you within a mile (2 km) of popular attractions like North Charleston Coliseum and Performing Arts Center and Charleston Area Convention Center. This 136-room, 3-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a cooked-to-order breakfast is available for a fee.
All 136 rooms feature refrigerators, coffee makers, and free local calls. 42-inch LCD TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Free bottled water, safes, and ironing boards are also available.
At Aloft Charleston Airport & Convention Center, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a meeting room, a business center, and an arcade/game room.
Lack of cable channels, bed was on the hard side, bathroom floor had leftover water stains. No USB ports.
Thank you!
The rooms are a little dated. The clock by the bed was not digital and you could hear it ticking all night. There was only one water in a two bed room and no washcloths provided. We checked in late and checked out early so we didn’t experience the entire property.
This property was amazing, the staff and the hotel in general was a great experience.
Great service, comfy bed! Spacious room and shower.
The design and layout is nice but it definitely needs work, the shower handle came off when I tried to use it, my room phone didn’t work, the bedroom portion of the room isn’t lit very well.
Thank you for the feedback regarding your recent stay. We will use your comments to enhance the experience moving forward.