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Kydon, The Heart City Hotel

Property class: 4
VIP Access

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Photo gallery for Kydon, The Heart City Hotel

A table set for dining with a rose in a glass vase, a palm plant, and a building with arched windows in the background.
A multi-story hotel with a prominent sign, a central courtyard with palm trees, and a street in front.
A hotel room with a large bed, a sofa, a dining table, a TV, and a balcony with a city view.
A spacious lobby with a marble floor, a sofa, chairs, and a glass coffee table. Large windows offer a view of a building with arches and a clear sky.
A hotel lobby with a wooden reception desk, white wicker bar stools, and a patterned floor.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Sof. Venizelos Sq. & 2 Str. Tzanakaki, Chania, Crete Island, 73134
  • Place, Chania Central Market
    ‪2 min walk‬
  • Place, Old Venetian Harbor
    ‪5 min walk‬
  • Place, Nea Chora Beach
    ‪15 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Classic Room, 1 Queen Bed

A hotel room with a bed, bedside tables, a bedside lamp, a small table with a vase of flowers, and a picture on the wall.

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

A hotel room with a large bed, a bedside table with a lamp, a chair, and a window with curtains.

Comfort Room

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Suite, City View (Old Town View)

A hotel room with a large window, a bed with a patterned bedspread, pillows, and a bedside lamp.

Executive Suite, City View (Old Town View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Junior Suite, City View (Old Town View)

A hotel room with a bed, bedside table, chair, and a view of the outdoors.

Junior Suite, City View (Old Town View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, City View (Square View)

A hotel room with a large bed, a sitting area with a table, and a balcony with a view.

Junior Suite, City View (Square View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, City View (Square View)

A hotel room with a bed, bedside table, lamp, chair, and a TV mounted on the wall.

Family Suite, City View (Square View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View (Old Town View)

A hotel room with a large bed, a bedside table, a chair, a desk, a window with curtains, and a city view.

Superior Room, City View (Old Town View)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Chania

Located in Chania Town within a short walk of Old Venetian Harbor, Kydon, The Heart City Hotel is within a mile (2 km) of other popular sights such as Nea Chora Beach. This 112-room, 4-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Chania Central Market - 2 min walk - 0.1 miles
  • Old Venetian Harbor - 5 min walk - 0.3 miles
  • Koum Kapi Beach - 9 min walk - 0.5 miles
  • Chania Lighthouse - 10 min walk - 0.6 miles
  • Nea Chora Beach - 15 min walk - 0.9 miles

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 26 min drive

Restaurants

  • ‪Γρηγόρης - ‬1 min walk
  • ‪Καφεκοπτείον Αρχοντάκη - ‬2 min walk
  • ‪KROSS Coffee Works - ‬3 min walk
  • ‪Όασις - ‬1 min walk
  • ‪Mix & Match - ‬2 min walk

About this property

Kydon, The Heart City Hotel

At Kydon, The Heart City Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is available for EUR 12 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and free use of bicycles.
Guests can expect to find free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Coffee makers, laptop-compatible safes, and phones are also standard. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (EUR 12 per day)
  • Uncovered valet parking on site (EUR 12 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agora
  • Square

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • Free bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 538 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • Elevator (26 inch wide door)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1968
  • Communal living room
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: EUR 12 per day
  • Uncovered valet parking fee: EUR 12 per day
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-6:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number 1042K014A0129900

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Kydon

Kydon Hotel

Kydon Hotel Khania

Kydon Khania

Kydon Heart City Hotel Chania

Kydon Heart City Hotel

Kydon Heart City Chania

Kydon Heart City

Kydon, The Heart City

Kydon, The Heart City Hotel Hotel

Kydon, The Heart City Hotel Chania

Kydon, The Heart City Hotel Hotel Chania

Frequently asked questions

Are free cancellation options available at Kydon, The Heart City Hotel?

Kydon, The Heart City Hotel offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Kydon, The Heart City Hotel?

As of Sep 17, 2026, prices found for a 1-night stay for 2 adults at Kydon, The Heart City Hotel on Oct 18, 2026 start from $149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Kydon, The Heart City Hotel?

This hotel is situated in Chania Town within a short 7-minute walk of Old Venetian Harbor and also 18 minutes on foot from Nea Chora Beach. You'll also find Golden Beach and Port of Souda within a short drive.

Does Kydon, The Heart City Hotel have a casino on the premises?

No, Kydon, The Heart City Hotel doesn't have a casino.

Is there an indoor pool at Kydon, The Heart City Hotel?

No, there is no indoor pool at this hotel.

Does Kydon, The Heart City Hotel have a restaurant with a breakfast menu?

Yes, Kydon, The Heart City Hotel serves breakfast for a surcharge at Square.

Does Kydon, The Heart City Hotel allow pets to stay for free?

No, pets aren't allowed at Kydon, The Heart City Hotel though service animals are welcome.

Where is the closest airport to Kydon, The Heart City Hotel?

The closest major airport to Kydon, The Heart City Hotel is Ioannis Daskalogiannis Airport (CHQ), which is 9.4 mi away (26 minutes by car).

Kydon, The Heart City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 523 out of 699 reviews
Rating 8 - Good. 145 out of 699 reviews
Rating 6 - Okay. 23 out of 699 reviews
Rating 4 - Poor. 5 out of 699 reviews
Rating 2 - Terrible. 3 out of 699 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location was perfect.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the best hotel we have stayed in Crete island! Very nice breakfast included, location is wonderful and staff/room are all good!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Awesome location!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

russ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, great location, and amazing gym.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel offering a wonderful breakfast selection. Had dinner there twice and found the good exceptional.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great location, and first-rate gym!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Ljuban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and friendly staff. Great location.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great stay. Friendly, efficient staff. Clean rooms. Great breakfast. Good dinner also. Nice bar. Easy walk to old town harbor.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It would be hard to top the Kydon hotel for its excellent location, its attention to detail, and its phenomenal staff. A simply wonderful hotel.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely balcony rooms with a sea view. Yummy breakfast and helpful staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Kydon were fantastic as they were efficient and welcoming. The buffet breakfast every morning set us up for the day. The location was also perfect as it was central to everything and we walked to Old Chania Town restaurants and shops. We loved our stay at the Kydon and will recommend it to family and friends.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, property conditions & facilities
Very well-located boutique hotel with excellent breakfast, good sized, clean and well-laid out rooms and a lovely helpful staff! Highly recommend!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely perfect spot if you want to visit Old Town Chania. The hotel was bright and always very clean. The breakfast buffet was amazing. The rooms are comfortable and all the amenities are there. For tours we were picked up right outside the hotel. A lovely sand beach is only a 15 minute walk. All of the staff were wonderful especially Nicholas
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Stephan

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is well located and the facilities are excellent. The hotel staff are very pleasant.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, great location and the room was perfect for us.
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, excellent location for exploring Chania from.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

ROCHELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property and staff was great!!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. We will definitely stay here again.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Hilary

very central location
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an excellent hotel and location!
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Very nice hotel in a great location! Staff was very hospitable!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Angeliki

Liked: Cleanliness, staff & service, amenities
Great customer service, food was excellent and our room was very comfortable. I plan on staying here on my next visit. Also walking distance to old town/harbor.
Stayed 5 nights in Oct 2025