Civitel Akali Hotel

4.0 star property
Central hotel with free parking connected to the convention center in Chania
VIP Access

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Photo gallery for Civitel Akali Hotel

Breakfast and dinner served, pool views
Fireplace
Junior Suite | Premium bedding, down comforters, minibar, in-room safe
Terrace/patio
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk
  • Pool
  • Parking included

Explore the area

Map
55 Kissamou Street, Chania, Crete Island, 73101
  • Nea Chora Beach
    ‪7 min walk‬
  • Old Venetian Harbor
    ‪9 min walk‬
  • Chania Central Market
    ‪10 min walk‬
  • Chania (CHQ-Ioannis Daskalogiannis)
    ‪18 min drive‬
VIP Access
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Room options

Superior Room, 2 Bedrooms, Connecting Rooms

  • 431 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

Superior Double or Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Superior Double or Twin Room, Balcony

  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Suite

  • 30 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • 25 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Chania

Located in Chania Town, Civitel Akali Hotel is within a 10-minute walk of popular sights such as Municipal Art Gallery of Chania and Nea Chora Beach. This 70-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym. Centrally located in Chania, the hotel is connected to the convention center and also a short walk from Cretan House Folklore Museum and Historical Museum of Chania.

What's nearby

  • Nea Chora Beach - 7 min walk - 0.4 miles
  • Municipal Art Gallery of Chania - 7 min walk - 0.4 miles
  • Old Venetian Harbor - 9 min walk - 0.5 miles
  • Cathedral of the Presentation of the Virgin Mary - 9 min walk - 0.5 miles
  • Chania Central Market - 10 min walk - 0.6 miles

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 28 min drive

Restaurants

  • ‪Ζαχαρη Και Αλατι - ‬1 min walk
  • ‪Papanikolakis - ‬5 min walk
  • ‪Blend Coffeeshop - ‬3 min walk
  • ‪Τα Καλαμακια - ‬7 min walk
  • ‪Garage - ‬7 min walk

About this property

Civitel Akali Hotel

Central hotel with free parking connected to the convention center in Chania
Guests of Civitel Akali Hotel enjoy a gym, free WiFi in public areas, and a conference center. There's free parking, and an airport shuttle (available 24 hours) for EUR 30 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
26-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Minibars, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Greek

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hotel Restaurant

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 30 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 1042Κ014A0125300

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from March to November.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Akali Hotel Khania
Akali Khania
Akali Hotel Chania
Civitel Akali Hotel Chania
Akali Chania
Akali Hotel Chania Crete
Civitel Akali Chania
Civitel Akali
Civitel Akali Hotel Hotel
Civitel Akali Hotel Chania
Civitel Akali Hotel Hotel Chania

Frequently asked questions

Are free cancellation options available at Civitel Akali Hotel?

Civitel Akali Hotel offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Civitel Akali Hotel?

As of Jun 22, 2025, prices found for a 1-night stay for 2 adults at Civitel Akali Hotel on Jul 1, 2025 start from $273.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Civitel Akali Hotel?

This hotel is situated in Chania Town within a short 8-minute walk of Nea Chora Beach and also 12 minutes on foot from Old Venetian Harbor. You'll also find Chania Central Market and Kalamaki Beach within a short drive.

Is there parking available at Civitel Akali Hotel?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Does Civitel Akali Hotel include a casino?

No, Civitel Akali Hotel doesn't have a casino.

Will I find an indoor pool at Civitel Akali Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from March until November.

Is Civitel Akali Hotel good for couples?

Amenities that appeal to couples at this hotel include a minibar, premium bedding, and bathrobes.

Are there hot tubs at Civitel Akali Hotel?

No, there isn't a spa tub at this hotel.

Does Civitel Akali Hotel feature a restaurant that includes a breakfast menu?

Yes, Civitel Akali Hotel serves breakfast for a surcharge each morning at Hotel Restaurant.

Will Civitel Akali Hotel allow pets to stay free of charge?

No, pets aren't allowed at Civitel Akali Hotel though service animals are welcome.

Are there connecting rooms at Civitel Akali Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Civitel Akali Hotel?

The closest major airport to Civitel Akali Hotel is Ioannis Daskalogiannis Airport (CHQ), which is 9.5 mi away (28 minutes by car).

Are there rooms with balconies at Civitel Akali Hotel?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy pool or city views.

Does Civitel Akali Hotel host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Civitel Akali Hotel.

Civitel Akali Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 71 reviews
Rating 8 - Good. 26 out of 71 reviews
Rating 6 - Okay. 3 out of 71 reviews
Rating 4 - Poor. 0 out of 71 reviews
Rating 2 - Terrible. 3 out of 71 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marios

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 6 nights in Feb 2025

10/10 Excellent

Jeffery

Stayed 1 night in Nov 2024

8/10 Good

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in Chania
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffery

Stayed 2 nights in Nov 2024

10/10 Excellent

Darryl Estee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location!!
Stayed 5 nights in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024

8/10 Good

Chandanee

Liked: Cleanliness, staff & service, amenities
Overall we enjoyed our three night stay, breakfast was very nice, staff very hospitable and friendly. Room was spacious and bar staff were excellent. I would say the hotel could improve on cleaning, bathroom was a little outdated and we found a cockroach in our room. Staff were very quick to help us however and these things happen. Gym could have better equipment and pool area could be better.
Stayed 3 nights in Sep 2024

8/10 Good

Darryl Estee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! A short walk from everything
Stayed 6 nights in Aug 2024

10/10 Excellent

Manuelito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Stergios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Spiros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Keren Keziah

Stayed 1 night in Jun 2024

8/10 Good

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The ideal base for exploring Chania

We really enjoyed our stay at this hotel. It was very clean and the staff were so attentive - always offering to help with advice or services. Breakfast was wonderful with lots of choice and constant coffee refills . Great way to start the day. The hotel is in an ideal location around 10 mins walk to the old town. Such a nice walk in too. If you’re driving then the hotel is located not far from the main highway road that goes through all of Crete. Really handy!
Stayed 4 nights in Sep 2023

10/10 Excellent

DIMITRA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk girl was amazing, she directed us to beautiful areas and nice restaurants. The included breakfast was fantastic and they keep the breakfast open even later than indicated. The staff were great, don’t forget to tip for the great service. It’s a few minutes walking to Chania old port. Beautiful hotel, keep the greatness up.

10/10 Excellent

Bethany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful hotel at a very affordable price!! The staff were absolutely lovely, especially the reception team, nothing was too much and they were able to upgrade us and move us to a room overlooking the pool when we asked. They went above and beyond and purchased oat milk for me to have coffee with breakfast as I am vegan. Cannot recommend this hotel enough and if I were to come back to Crete I would not hesitate to stay here again!
Stayed 4 nights in Jul 2023

10/10 Excellent

Youngseok

Stayed 6 nights in Jun 2023

6/10 Okay

Enrico

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Mixed experience

I booked a Double room, only to walk in and find it was a Twin, no biggie but it was a faff to have to wait in the lobby whilst housekeeping switched it over. Lunch was disappointing and expensive. I travel often and I can say definitively that I have never heard such loud road noise in a hotel room before, it felt like I was sleeping on the pavement and persisted all night. Thankfully the hotel staff were accommodating, eventually moving me to a room on the other side of the hotel, but only after a couple of sleepless nights. I would expect better sound proofing from a hotel of this cost and star rating.
Stayed 4 nights in May 2023

10/10 Excellent

Cheryl

Stayed 4 nights in Aug 2022

8/10 Good

Ayesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location. 10 mins to beach and 10 mins to town
Stayed 7 nights in Jul 2022

10/10 Excellent

Eric

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
My family loved our stay at Akali! The staff was friendly and helpful and the proximity to the city center was perfect for us. We’d highly recommend Akali to all visitors.
Stayed 3 nights in Jul 2022

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little city centre hotel - wonderful staff

Small hotel in the city centre. No views, and bathroom a little cramped. The friendliest staff and wonderful service. Value for money about right. Good location. We really enjoyed our stay and the city is fantastic
Stayed 7 nights in Apr 2022

8/10 Good

Asta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but not wow

The overall stay was great. The hotel itself is a bit old style and could have a better modern touch. Nektarios from reception is a nice anf helpful person.
Stayed 1 night in Sep 2021

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities
Stuff was rude , I didn’t stay my night and went to a other hotel
Stayed 1 night in Sep 2021

10/10 Excellent

Joni

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with a central location

Great location near Nea Chora beach and the old town! The rooms are clean and have all the necessary amenities. And most importantly olive oil soaps from ABEA! The pool is not mind-blowing, but considering the central location it couldn't really be much bigger. Some items from room service are a bit expensive, but who could resist ordering drinks directly to the pool? There's only a few parking spots right outside the hotel, but we were lucky to find a vacant one every day. All in all, this is a great place to stay in Chania!
Stayed 6 nights in Aug 2021

10/10 Excellent

Pauli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021