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Kydon, The Heart City Hotel

4.0 star property
Hotel with a restaurant, steps from Agora
VIP Access

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Photo gallery for Kydon, The Heart City Hotel

Lobby
Front of property - evening/night
Bar (on property)
Breakfast, lunch, dinner served; Mediterranean cuisine
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Sof. Venizelos Sq. & 2 Str. Tzanakaki, Chania, Crete Island, 73134
  • Chania Central Market
    ‪2 min walk‬
  • Old Venetian Harbor
    ‪5 min walk‬
  • Nea Chora Beach
    ‪15 min walk‬
  • Chania (CHQ-Ioannis Daskalogiannis)
    ‪17 min drive‬
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Room options

View all photos for Junior Suite, City View (Square View)

Books

Junior Suite, City View (Square View)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, City View (Old Town View)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, City View (Old Town View)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View (Old Town View)

Iron/ironing board

Superior Room, City View (Old Town View)

  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite, City View (Square View)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Family Suite, City View (Square View)

  • City view
  • Sleeps 6
  • 2 Twin Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, City View (Old Town View)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Suite, City View (Old Town View)

  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Comfort Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Comfort Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Chania

Located in Chania Town, Kydon, The Heart City Hotel is adjacent to Agora and within a 10-minute walk of other popular attractions like Old Venetian Harbor. This 112-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Agora - 2 min walk - 0.1 miles
  • Chania Central Market - 2 min walk - 0.1 miles
  • Old Venetian Harbor - 5 min walk - 0.3 miles
  • Chania Lighthouse - 10 min walk - 0.6 miles
  • Nea Chora Beach - 15 min walk - 0.9 miles

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 14 min drive

Restaurants

  • ‪KROSS Coffee Works - ‬3 min walk
  • ‪Θεατρο - ‬2 min walk
  • ‪Γρηγόρης - ‬1 min walk
  • ‪Amphora - ‬1 min walk
  • ‪Delish - ‬3 min walk

About this property

Kydon, The Heart City Hotel

Hotel with a restaurant, steps from Agora
Kydon, The Heart City Hotel features free WiFi in public areas, meeting rooms, and conference space. Valet parking is available for EUR 12 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, free use of bicycles, and a computer station.
Guests can expect to find free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Coffee makers, laptop-compatible safes, and phones are also standard. Change of towels is available on request.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Greek, Italian, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (EUR 12 per day)
  • Uncovered valet parking on site (EUR 12 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agora
  • Square

Things to do

  • Bicycle storage
  • Books
  • Free bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 538 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • Elevator (26 inch wide door)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1968
  • Communal living room
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: EUR 12 per day
  • Uncovered valet parking fee: EUR 12 per day
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-6:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number 1042K014A0129900

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Kydon
Kydon Hotel
Kydon Hotel Khania
Kydon Khania
Kydon Heart City Hotel Chania
Kydon Heart City Hotel
Kydon Heart City Chania
Kydon Heart City
Kydon, The Heart City
Kydon, The Heart City Hotel Hotel
Kydon, The Heart City Hotel Chania
Kydon, The Heart City Hotel Hotel Chania

Frequently asked questions

Are free cancellation options available at Kydon, The Heart City Hotel?

Kydon, The Heart City Hotel offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see close to Kydon, The Heart City Hotel?

This hotel is situated in Chania Town within a 10-minute walk of Chania Central Market and Old Venetian Harbor. You'll also find Nea Chora Beach and Kalamaki Beach within a short drive.

Will I be able to park at Kydon, The Heart City Hotel?

Yes, uncovered valet parking is offered for EUR 12 per day. Electric car charging and bicycle parking are also available.

Does Kydon, The Heart City Hotel have a casino on the premises?

No, Kydon, The Heart City Hotel doesn't have a casino.

Is there an indoor pool at Kydon, The Heart City Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Kydon, The Heart City Hotel?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and private dining.

Does Kydon, The Heart City Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Kydon, The Heart City Hotel have a restaurant with a breakfast menu?

Yes, Kydon, The Heart City Hotel serves breakfast for a surcharge at Square.

Does Kydon, The Heart City Hotel allow pets to stay for free?

No, pets aren't allowed at Kydon, The Heart City Hotel though service animals are welcome.

Are there connecting rooms at Kydon, The Heart City Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Kydon, The Heart City Hotel?

The closest major airport to Kydon, The Heart City Hotel is Ioannis Daskalogiannis Airport (CHQ), which is 8.6 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Kydon, The Heart City Hotel?

No, at Kydon, The Heart City Hotel, there aren't any guestrooms that list a balcony.

Kydon, The Heart City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 432 out of 599 reviews
Rating 8 - Good. 139 out of 599 reviews
Rating 6 - Okay. 21 out of 599 reviews
Rating 4 - Poor. 4 out of 599 reviews
Rating 2 - Terrible. 3 out of 599 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the city. Everything you need is I walking distance.
Stayed 2 nights in Feb 2025

10/10 Excellent

Panaghiotis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kelly, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, best breakfast of our whole trip! Loved the rooms. This was our best stop. Parking is tricky but the hotel took care of our car and parking it. Thank you!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

MOSHE

Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Stayed 1 night in Oct 2024

10/10 Excellent

Vassiliki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet and the chefs are unique, the stuff at all domains are absolutely friendly and professional, excellent every day cleaning and service. I had a wonderful time and I would replete it.
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Parking is impossible in Chania and having parking at 10EU a day was a big plus. Although it’s on a busy street, it’s a block from the walkable old town. Very good breakfast. Nice staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this hotel was top notch. The people at the front desk were very helpful. The hotel and room was very clean. The breakfast was excellent with lots of variety. The location was convenient and walkable to the old town.
Stayed 4 nights in Sep 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kydon

We stayed one night. Hotel is in a good location. The staff was helpful. We couldn’t stay long enough for breakfast, but the staff provided take away breakfast. Shower was too small and hard to use. TV had only one English language channel. We could hear our next door neighbor too well.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very nice stay. I really enjoyed the breakfast buffet and room service food. The breakfast was a huge selection of foods and drinks.
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel to stay at! The staff are excellent and very friendly! The location is perfect - lots of restaurants nearby and shopping! Would highly recommend this hotel!
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 3 nights in Sep 2024

8/10 Good

Jenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great over night stay after arriving late from the airport before heading to our holiday destination - all staff very friendly and helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we entered we were greeted with friendly smiles making us feel welcome. The room was spectacular. All amenities you would expect, even welcome bottle of wine with a selection of cakes. Room was very clean. Breakfast had a lovely variety of food. All the staff were helpful and friendly. Hotel was perfectly situated to be able to walk to all activities in and around the town.
Stayed 1 night in Sep 2024

10/10 Excellent

Stavros

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, very clean hotel . Fast easy check in with professional friendly staff at front desk. Had to check out early and was provided with a breakfast box with a variety of food and fruit. Highly recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a really perfect hotel. Central to everything.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 2 nights in Aug 2024

10/10 Excellent

KONSTANTINOS

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very central location with easy access on foot to Chania old town and Venetian harbor. The rooms are renovated, clean with all amenities to have a pleasant stay. The staff were kind and smiling. Breakfast is great with lots of options. The onsite parking for a charge of 10 euro is a huge plus taking into account the difficulty to find space in the congested streets and the cost of private parking in the area. Overall we had a great stay and will definitely stay there again in the future
Stayed 2 nights in Aug 2024

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Ian

Stayed 4 nights in Jul 2024

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just wanted a quick overnight stop in Chania town. The hotel was very central and had parking. Breakfast was good and hotel was clean, air conditioned and very clean. The staff were amazing, friendly, efficient and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

kalman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff upon arriving and very smooth check in. Welcome drink!! Organized transportation on the spot for the next day travel. Amazing breakfast, nice hotel facility.
Stayed 1 night in Jul 2024