Kydon, The Heart City Hotel4.0 out of 5.0
Recent guest reviews
This is a very nice hotel in the center of the city, right across the city market and within easy walking distance of the harbor. Staff is really nice. Breakfast is fantastic in terms of variety and quality.
Excellent location, clean facilities, and fantastic staff. The breakfast buffet is excelllent. I would stay in this hottel again and would recommend itto friends and family. The property is centrally located.
Very nice hotel for the price you are paying. All the staff were friendly and offered help in any way they could. Marble entryway greets you with air conditioning, complimentary water and apples to refresh you from the summer sun. Perfect location, old town is literally across the street. Nice sized rooms, HUGE tv's, balcony to dry your clothes or hang out. Good breakfast.
I originally booked this hotel because of the central location, the breakfast buffet and the free toiletries (I have my priorities)! But the staff at this hotel really exceeded my expectations. My husband and I were celebrating our honeymoon and the staff were fantastic in making our stay very special. The room was large, clean and had a nice balcony with a view of the central market across the street. The bed was really comfy and the tv had lots of channels to pick from in english, most of them were news channels, but still plenty of options. The shower was a bit small but it was clean. The toilet was right next to the wall so when you sat down your leg touched...a bit awkward. But the toiletries were great! The hotel is in a really central location, we arrived from the airport via taxi and when we checked out, we walked several blocks to the local bus station with our rolling suitcases, not a bad walk. Our room was on the second floor, right near the stairs (I think room 214 or 213). The walls are thin and stairs can be very noisy so if that bothers you, ask to have a room on the side of the hotel because the noise travels a lot! The breakfast buffet was incredible! It has a selection of hot foods, like eggs and bacon and several local specialties. It has cold meets and cheeses and even smoked salmon (but you have to get there early because the salmon runs out fast then they replace it with lettuce). There's fruit, jams, breads, yogurt and many greek specialties. I love this place!
We loved the location. So close to all interesting sights and beach. The staff were knowledgeable and eager to help. Everyone was friendly. Very clean . We loved the boutique style hotel. There’s an exceptional flea market across the street, as well as the Old Venetian Harbour with many restaurants and shops. No need for taxis. Of course there are also several places nearby to book tours.
My hubby and I stayed here recently for 4 nights and loved the hotel. Everyone was extremely attentive: the service was superb. The staff spoke excellent English too. The restaurant food was very good. We particularly enjoyed an pre-dinner drink on the central bar-balcony overlooking the Agora. Everywhere is clean as a whistle. The only minor complaints I have is that our bathroom was tiny. You couldn't both be in their at the same time and even on your own, there was barely room to dry yourself properly Also, it was noisy sometimes. At one point I had noisy neighbours and could hear every word they were saying/shouting. Then we had some live music out front and we could hear it from our room in the middle of the hotel. So, ask for a big bathroom and a quiet room and you shouldn't have any complaints. I'd definitely stay there again. Lastly, they need to review their procedures to protect the environment. I asked that our towels were not replaced unless I left them on the floor and that didn't happen: new towels every day which was unnecessary. And for stirring the drinks in our room, we were given single use plastic stirrers packaged in plastic. When I asked for a teaspoon, we got one within minutes. But it's probably time the management reviewed their policy.
The staff are friendly and will do anything required to make your stay great. The restaurant and bar staff serve great food. Every item on the menu is worth ordering again! Nothing disappoints! Kiki, Stavi, Rena, Eri ant their crew are entertaining and helpful for weekend excursion planning!
My recent stay at Kydon was such a pleasure. The hotel has a refurbished look or they maintain it very well. The rooms are clean and suitable with just enough space to get some work done. The staff was very helpful, in typical Cretan hospitality we were allowed to use their boardroom at no charge for short meetings and administration. It was perfect for our business needs as a traveling business team. The location to the market and the Old Harbour is ideal, which is beneficial when you have limited time between meetings to quickly have a look around for souvenirs.
Lovely and clean hotel. Sadly we had no view but the room was clean, roomy and hotel was very central. The breakfast was great with a fresh orange juice machine and loads of choice. Breakfast staff were efficient.
Was invited to stay other places but denied invitations and glad we did .Well above average close to all things that are “must do”in Chania clean , welcoming , friendly, easy access, great breakfast, rooms nice and large,plenty of storage,wifi did not miss a beat ,street outside our room was noisy but I think double glazed windows sorted that problem out, thanks Kydon will be back next year
- Walking distance to Venetian Port and Chania Lighthouse
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
Kydon, The Heart City Hotel places you in Chania Town, within a leisurely stroll of popular sights such as Venetian Port and Chania Lighthouse. This 4-star hotel has 114 guestrooms and offers free in-room WiFi, free valet parking, and a 24-hour business center. It's in central Chania and also a short walk from Chania Central Market and Municipal Art Gallery of Chania.
Enjoy a bite to eat at Square, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
Kydon, The Heart City Hotel's 114 soundproofed rooms provide balconies, iPod docks, and minibars. Guests can expect free WiFi and 49-inch Smart TVs with satellite channels. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Free bottled water, laptop-compatible safes, and phones are also standard.
Guests of Kydon, The Heart City Hotel enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. If you drive, put free valet parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include free use of bicycles, a computer station, and express check-in.
Reviews from Trip Advisor
90.0% of guests recommend this hotelTotal of 1184 reviews