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Kydon, The Heart City Hotel

4.0 star property
VIP Access

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Photo gallery for Kydon, The Heart City Hotel

Lobby
Premium bedding, pillowtop beds, in-room safe, desk
Terrace/patio
Bar (on property)
City view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Sof. Venizelos Sq. & 2 Str. Tzanakaki, Chania, Crete Island, 73134
  • Place, Agora
    ‪2 min walk‬
  • Place, Chania Central Market
    ‪2 min walk‬
  • Place, Old Venetian Harbor
    ‪5 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Classic Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Premium bedding, pillowtop beds, in-room safe, desk

Comfort Room

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Suite, City View (Old Town View)

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, City View (Old Town View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Junior Suite, City View (Old Town View)

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, City View (Old Town View)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, City View (Square View)

Junior Suite, City View (Square View) | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, City View (Square View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, City View (Square View)

Premium bedding, pillowtop beds, in-room safe, desk

Family Suite, City View (Square View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View (Old Town View)

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, City View (Old Town View)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Chania

Located in Chania Town, Kydon, The Heart City Hotel is adjacent to Agora and within a 10-minute walk of other popular attractions like Old Venetian Harbor. This 112-room, 4-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Agora - 2 min walk - 0.1 miles
  • Chania Central Market - 2 min walk - 0.1 miles
  • Old Venetian Harbor - 5 min walk - 0.3 miles
  • Chania Lighthouse - 10 min walk - 0.6 miles
  • Nea Chora Beach - 15 min walk - 0.9 miles

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 26 min drive

Restaurants

  • ‪Bristol Drink & Dine - ‬2 min walk
  • ‪KROSS Coffee Works - ‬3 min walk
  • ‪Γρηγόρης - ‬1 min walk
  • ‪Καφεκοπτείον Αρχοντάκη - ‬2 min walk
  • ‪Θέατρο - ‬1 min walk

About this property

Kydon, The Heart City Hotel

At Kydon, The Heart City Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is available for EUR 12 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and free use of bicycles.
Guests can expect to find free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Coffee makers, laptop-compatible safes, and phones are also standard. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (EUR 12 per day)
  • Uncovered valet parking on site (EUR 12 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agora
  • Square

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • Free bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 538 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • Elevator (26 inch wide door)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1968
  • Communal living room
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: EUR 12 per day
  • Uncovered valet parking fee: EUR 12 per day
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-6:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number 1042K014A0129900

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Kydon
Kydon Hotel
Kydon Hotel Khania
Kydon Khania
Kydon Heart City Hotel Chania
Kydon Heart City Hotel
Kydon Heart City Chania
Kydon Heart City
Kydon, The Heart City
Kydon, The Heart City Hotel Hotel
Kydon, The Heart City Hotel Chania
Kydon, The Heart City Hotel Hotel Chania

Frequently asked questions

Are free cancellation options available at Kydon, The Heart City Hotel?

Kydon, The Heart City Hotel offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Kydon, The Heart City Hotel?

As of Apr 19, 2026, prices found for a 1-night stay for 2 adults at Kydon, The Heart City Hotel on Apr 27, 2026 start from $152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Kydon, The Heart City Hotel?

This hotel is situated in Chania Town within a short 7-minute walk of Old Venetian Harbor and also 18 minutes on foot from Nea Chora Beach. You'll also find Golden Beach and Kalamaki Beach within a short drive.

Does Kydon, The Heart City Hotel have a casino on the premises?

No, Kydon, The Heart City Hotel doesn't have a casino.

Is there an indoor pool at Kydon, The Heart City Hotel?

No, there is no indoor pool at this hotel.

Does Kydon, The Heart City Hotel have a restaurant with a breakfast menu?

Yes, Kydon, The Heart City Hotel serves breakfast for a surcharge at Square.

Does Kydon, The Heart City Hotel allow pets to stay for free?

No, pets aren't allowed at Kydon, The Heart City Hotel though service animals are welcome.

Where is the closest airport to Kydon, The Heart City Hotel?

The closest major airport to Kydon, The Heart City Hotel is Ioannis Daskalogiannis Airport (CHQ), which is 9.4 mi away (26 minutes by car).

Kydon, The Heart City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 481 out of 651 reviews
Rating 8 - Good. 140 out of 651 reviews
Rating 6 - Okay. 22 out of 651 reviews
Rating 4 - Poor. 5 out of 651 reviews
Rating 2 - Terrible. 3 out of 651 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Shinhye

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel! This hotel is very well maintained and staffs are amazing! I highly recommend. This hotel is in a good location very close the old Chania. So we walked to the old Chania from the hotel. We had a rental car and they had a parking lot for hotel guests with extra charge so it was super convenient for us. We also had breakfast buffet every morning. Oh My goodness. It was one of my favorite breakfast buffets! They use fresh and high quality ingredients from Crete local farms. And it was very tasty. We enjoyed it lots!
Stayed 3 nights in Jan 2026

10/10 Excellent

Stephan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is well located and the facilities are excellent. The hotel staff are very pleasant.
Stayed 1 night in Jan 2026

10/10 Excellent

Hilary

very central location
Stayed 3 nights in Nov 2025

10/10 Excellent

tanya

Stayed 3 nights in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Most recent trip as nice as previous ones. "TELIA"("Excellent", in Greek.
Stayed 6 nights in Oct 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
Staff members were helpful and friendly. Room was clean airy and had a great balcony with views.
Stayed 4 nights in Oct 2025

4/10 Poor

Hieu thi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is not that friendly and it not worst the price
Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience with excellent facility and service in very good location ( walking distance ) to Old Town, restaurants, shopping,etc..
Stayed 2 nights in Oct 2025

10/10 Excellent

Angeliki

Liked: Cleanliness, staff & service, amenities
Great customer service, food was excellent and our room was very comfortable. I plan on staying here on my next visit. Also walking distance to old town/harbor.
Stayed 5 nights in Oct 2025

10/10 Excellent

Cari

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rydon Hotel is a 5 star property. Rooms are spacious, complimentary bottled water each day, daily room service. Parking is available for a nominal fee each day in a gated lot. The breakfast buffet is top notch. Staff is sensational. 8 min walk to old town Chania. Highly recommend this property
Stayed 3 nights in Oct 2025

10/10 Excellent

Wes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Luiza

Stayed 1 night in Oct 2025

10/10 Excellent

Talal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and breakfast!! Parking is not convenient.
Stayed 3 nights in Sep 2025

10/10 Excellent

Raviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, excellent location for exploring Chania from.
Stayed 4 nights in Sep 2025

10/10 Excellent

Joan

Liked: Cleanliness
Staff in Reception were wonderful Vey kind and informative . Recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

Adeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Moises Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My birthday cake , i loved it!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Sep 2025

10/10 Excellent

Carlo, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very comfortable bed, spacious room, staff very friendly and helpful. Very welcoming hotel and is would definitely stay here again. Breakfast was also a good with many options and a nice, spacious restaurant.
Stayed 3 nights in Sep 2025

10/10 Excellent

Bradley

Stayed 1 night in Aug 2025

10/10 Excellent

Do-Quyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Georgios

Stayed 7 nights in Aug 2025

10/10 Excellent

luba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Poras

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful
Stayed 4 nights in Aug 2025

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