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Kydon, The Heart City Hotel

4.0 star property
Hotel with a restaurant, steps from Agora
VIP Access

Choose dates to view prices

Photo gallery for Kydon, The Heart City Hotel

Lobby
Bar (on property)
Bar (on property)
Breakfast, lunch, dinner served; Mediterranean cuisine
Front of property - evening/night

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Sof. Venizelos Sq. & 2 Str. Tzanakaki, Chania, Crete Island, 73134
  • Place, Chania Central Market
    ‪2 min walk‬
  • Place, Old Venetian Harbor
    ‪5 min walk‬
  • Place, Nea Chora Beach
    ‪15 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Classic Room, 1 Queen Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Classic Room, 1 Queen Bed

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Comfort Room

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Suite, City View (Old Town View)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Suite, City View (Old Town View)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Junior Suite, City View (Old Town View)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, City View (Old Town View)

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, City View (Square View)

Junior Suite, City View (Square View) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, City View (Square View)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, City View (Square View)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Family Suite, City View (Square View)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Twin Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View (Old Town View)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, City View (Old Town View)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Chania

Located in Chania Town, Kydon, The Heart City Hotel is adjacent to Agora and within a 10-minute walk of other popular attractions like Old Venetian Harbor. This 112-room, 4-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Agora - 2 min walk - 0.1 miles
  • Chania Central Market - 2 min walk - 0.1 miles
  • Old Venetian Harbor - 5 min walk - 0.3 miles
  • Chania Lighthouse - 10 min walk - 0.6 miles
  • Nea Chora Beach - 15 min walk - 0.9 miles

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 14 min drive

Restaurants

  • ‪Θέατρο - ‬1 min walk
  • ‪Delish - ‬3 min walk
  • ‪KROSS Coffee Works - ‬3 min walk
  • ‪Όασις - ‬1 min walk
  • ‪Bristol Drink & Dine - ‬2 min walk

About this property

Kydon, The Heart City Hotel

Hotel with a restaurant, steps from Agora
At Kydon, The Heart City Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is available for EUR 12 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and free use of bicycles.
Guests can expect to find free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Coffee makers, laptop-compatible safes, and phones are also standard. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (EUR 12 per day)
  • Uncovered valet parking on site (EUR 12 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agora
  • Square

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • Free bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 538 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • Elevator (26 inch wide door)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1968
  • Communal living room
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: EUR 12 per day
  • Uncovered valet parking fee: EUR 12 per day
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-6:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number 1042K014A0129900

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Kydon
Kydon Hotel
Kydon Hotel Khania
Kydon Khania
Kydon Heart City Hotel Chania
Kydon Heart City Hotel
Kydon Heart City Chania
Kydon Heart City
Kydon, The Heart City
Kydon, The Heart City Hotel Hotel
Kydon, The Heart City Hotel Chania
Kydon, The Heart City Hotel Hotel Chania

Frequently asked questions

Are free cancellation options available at Kydon, The Heart City Hotel?

Kydon, The Heart City Hotel offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Kydon, The Heart City Hotel?

As of Oct 15, 2025, prices found for a 1-night stay for 2 adults at Kydon, The Heart City Hotel on Nov 1, 2025 start from $103.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Kydon, The Heart City Hotel?

This hotel is situated in Chania Town within a short 7-minute walk of Old Venetian Harbor and also 18 minutes on foot from Nea Chora Beach. You'll also find Kalamaki Beach and Port of Souda within a short drive.

Is parking available on site at Kydon, The Heart City Hotel?

Yes, uncovered valet parking is offered for EUR 12 per day. Electric car charging and bicycle parking are also available.

Does Kydon, The Heart City Hotel have a casino on the premises?

No, Kydon, The Heart City Hotel doesn't have a casino.

Is there an indoor pool at Kydon, The Heart City Hotel?

No, there is no indoor pool at this hotel.

Is Kydon, The Heart City Hotel good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and private dining.

Does Kydon, The Heart City Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Kydon, The Heart City Hotel have a restaurant with a breakfast menu?

Yes, Kydon, The Heart City Hotel serves breakfast for a surcharge at Square.

Does Kydon, The Heart City Hotel allow pets to stay for free?

No, pets aren't allowed at Kydon, The Heart City Hotel though service animals are welcome.

Does Kydon, The Heart City Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Kydon, The Heart City Hotel?

The closest major airport to Kydon, The Heart City Hotel is Ioannis Daskalogiannis Airport (CHQ), which is 8.6 mi away (14 minutes by car).

Are there rooms with balconies at Kydon, The Heart City Hotel?

No, there aren't any guestrooms with balconies at Kydon, The Heart City Hotel.

Reviews

Kydon, The Heart City Hotel Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 468 out of 638 reviews
Rating 8 - Good. 140 out of 638 reviews
Rating 6 - Okay. 22 out of 638 reviews
Rating 4 - Poor. 5 out of 638 reviews
Rating 2 - Terrible. 3 out of 638 reviews

Reviews

10/10 Excellent

Elizabeth, Johns Island

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, comfortable room, onsite bar and restaurant. Great beds & blackout curtains.
Stayed 1 night in Jul 2025

10/10 Excellent

Nicola

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Place to Stay in CHANIA
Stayed 5 nights in Jul 2025

10/10 Excellent

Betsy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful find in the middle of Chania! Great location and friendly staff! We arrived around midnight and the staff was still smiling and helpful for a speedy check in! The room was spacious and comfortable! We enjoyed the view from our balcony too!
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort

Nice hotel centrally located in Chania

Nice hotel centrally located in Chania, next to shops and short walk to the old port. Spacious rooms, good breakfast, excellent service
Stayed 2 nights in Jun 2025

10/10 Excellent

Laurence

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean, modern hotel in the center of Chania with excellent service and friendly staff. Five minute walk to the old town and 20 minute walk to a great beach. The staff was so nice and accommodating.
Stayed 2 nights in Jun 2025

10/10 Excellent

Miltiadis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the centre of Chania, friendly staff, good breakfast, spacious room
Stayed 2 nights in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel, in a convenient location, staff exceptional. Free drink in the room on arrival, which was a nice gesture. Room and bathroom were clean and a good size.
Stayed 1 night in Jun 2025

10/10 Excellent

Janel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolutely amazing stay! The staff super informative and very pleasant. The accommodations were wonderful, and the location was excellent. It is located in a very walkable area of the city. I would highly recommend staying.
Stayed 1 night in Jun 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. We will definitely stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very nice hotel in a great location! Staff was very hospitable!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeffrey, Loves Park

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Lola

Stayed 4 nights in May 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities
I enjoyed that the hotel was close to everything
Stayed 2 nights in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The percect location! Right in the middle of everything, everything was walkable. I would come back and stay here again without hesitation.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is perfectly located. Easily walkable to the harbor and the numerous nearby shops and restaurants. Room was very spacious too. The front desk also gave us free drink vouchers upon check in which was great.
Stayed 2 nights in May 2025

10/10 Excellent

Kimberley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely friendly and go above and beyond. Rooms where always spotless and our belongings respected. Hired a car from the hotel which we were neverous about but the hotel sorted everything. Location is spot on for an easy walk to everywhere. Would highly recommend
Stayed 7 nights in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
The location was walkable to the Old Town, port and many restaurants. Staff were very helpful. Parking was made easy. Balcony was a nice feature.
Stayed 3 nights in May 2025

10/10 Excellent

Angelica D.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed for two nights here. The hotel was exceptionally clean which is always important to me. The room was spacious. We had a double and twin bed. The bathroom was also a good size. The maid service was outstanding. As far as amenities, we had a refrigerator with cold water replaced daily. We even got an extra on our second day. The television had all the major streaming channels so you can log in, not that we were in the room much for TV. The location is excellent, with a hop, skip and a jump to the charm of Old Town. There is a pharmacy right next door, parking is available and the porters were so great carrying our bags to our room for us. I hope to return to Chania with my husband and I will definitely stay here again. Oh. Breakfast is buffet style with an assortment of protein choices. Fresh fruit, hot and cold cereal. And bakery items. Highly recommend this his hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

kalliopi

Liked: Property conditions & facilities, room comfort

A very good hotel in the heart of the city.

Stayed 1 night in Apr 2025

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the city. Everything you need is I walking distance.
Stayed 2 nights in Feb 2025

10/10 Excellent

Panaghiotis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kelly, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, best breakfast of our whole trip! Loved the rooms. This was our best stop. Parking is tricky but the hotel took care of our car and parking it. Thank you!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

MOSHE

Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Stayed 1 night in Oct 2024

10/10 Excellent

Vassiliki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet and the chefs are unique, the stuff at all domains are absolutely friendly and professional, excellent every day cleaning and service. I had a wonderful time and I would replete it.
Stayed 5 nights in Oct 2024