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Kydon, The Heart City Hotel

4.0 out of 5.0

Recent guest reviews

This is a nice hotel with great location near the old city of Chania and the are of restaurants/bars. Nice and clean rooms. Good breakfast with variety for all tastes. It has parking which was very convenient for us. Helpful staff.

Classic elegant hotel, close to shops and walkable to the Old Port. Very welcoming staff. The room was very comfortable, clean and with all amenities. Generous breakfast with variety to please all tastes. Our dinner was delicious and very nicely presented. A definite choice for our next visit.

We stayed for 5 nights. It was our 3rd year of visiting. Lovely quiet room with mountain view and an excellent sleep. The location, staff and food make this hotel super and we will be returning. No need for a hire car.

Minnor improvements needed in the room. Size of bathrooms. Old bathroom doors. Burn marks on carpet. A mirror over the dresser could be very helpfull for the ladies. Early breakfast bag could have a larger variety of items.

Billed as a 4-star, surprisingly this actually lives up to it. Excellent location right opposite the municipal market and 5 minutes walk from the old town. Hotel is clean, bright and airy, featuring lots of shiny marble. First room we got was a "standard " room and had a tiny bathroom and looked out on busy premises across a narrow street, but for an extra €15 a day we got a much nicer room with bath and view across the square, well worth the extra. Some people have complained that the front of the hotel is noisy which it is, being on a busy street, but the answer is to sleep with the window closed and the aircon on low. Nice touch: a large and two smaller bottles of water provided free every day. Staff were charming and helpful, breakfast is excellent with a huge range of fruits, juices (including, rare miracle, freshly squeezed orange juice! Though with ripe oranges dropping onto the pavements hardly surprising...) breads, cheeses, meats etc. etc. as well as a hot buffet. Didn't really test the restaurant, ate there once and the fish was rather overcooked, but this seems common in these parts and we didn't come here to eat in the hotel. Free bikes. Delightful staff.

We stayed for four nights in a nice room. We slept very well in a good bed. There are two different kind of pillows to choose from. The staff are very Nice and helpfull. It was my birthday during the stay and the management and staff surprised me with a cake. The location is very good, right in the middle of the city. The only thing that made me disappointed was the breakfast. Some different yougurths to choose from and some darker bread would have been nice.

It's good to see that the quality of this establishment remains at high level! Third time in a raw in two years, and the standards remain high: Very comfortable room, remarkable staff, excellent breakfast. These added to the location, make this hotel the perfect choise for your stay at Chania town.

Stayed for two nights. The staff were professional and courteous. The room was on the 4th fl. and was very clean and nicely decorated. Looked like it was recently remodeled. There was a welcome gift of 1 big bottled water and free access to 2 small water bottles form the mini bar. The standing shower was very roomy and everything was nicely oriented and very functional. The was a full compliment of bathroom amenities, from spa quality shampoo and body wash, to lotions, shaving kit, toothbrush kit, shower cap, make-up remover etc. The bed was super comfortable and there were pillows with different firmness to accommodate various preferences. There was a wall mounted big screen TV with a rich variety of satellite programs for various language speaking guests. One of the best breakfast buffets with many choices in coffee, beverages and food items. I was nicely surprised by discovering that they offered a nice variety of good quality local Cretan products on top of everything else. Would definitely stay again.

Hole is at very good location with It's own parking, free WiFi. I was there for 5 days with group, Staff were very helpful and accommodating prior to booing and through out our stay. I went half board and dinner served at its restaurant were out standing compair to what we paid for as was packed lunch (Lunch box). I would defo make this place recommendation and stay here if i go back to Chania. Thank you very much for all the staff who made us welcome and looked after us during our stay.

The hotel has a great location, just in front of the Chania Municipal Market. I thought it would be noisy, but there was no noise at all. We stayed in 2 differents rooms, one was an apartment with 2 rooms - they are so thoughtful that they provide a color book for the kids, welcome shots / drinks. I totally recomend and would love to go back! <3

Sof. Venizelos Sq. & 2 Str. Tzanakaki Chania Crete Island

Hotel highlights

  • Walking distance to Venetian Port and Chania Lighthouse
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Kydon, The Heart City Hotel places you in Chania Town, within a leisurely stroll of popular sights such as Venetian Port and Chania Lighthouse. This 4-star hotel has 114 guestrooms and offers free in-room WiFi, free valet parking, and a 24-hour business center. It's in central Chania and also a short walk from Chania Central Market and Municipal Art Gallery of Chania.


Enjoy a bite to eat at Square, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Kydon, The Heart City Hotel's 114 soundproofed rooms provide balconies, iPod docks, and minibars. Guests can expect free WiFi and 49-inch LED TVs with satellite channels. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Free bottled water, laptop-compatible safes, and phones are also standard.

Property features

Guests of Kydon, The Heart City Hotel enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. If you drive, put free valet parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free use of bicycles, a computer station, and express check-in.

Room options

Triple Room

Full 1 | Twin 1 | Sleeps 3

Standard Single Room

Twin 1 | Sleeps 1

Junior Suite, City View

Full 1 | Sleeps 4

Standard Room, City View

Full 1 | Twin 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

90.0% of guests recommend this hotel

Total of 1151 reviews