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Kydon, The Heart City Hotel

4.0 out of 5.0

Kydon, The Heart City Hotel

4.0 out of 5.0

Recent guest reviews

Stayed a few nights and had a pleasant visit. The staff were friendly and helpful and the rooms, though on the small side, were comfortable. Breakfast was standard and the Internet speed was sufficient. The location across the street from the market was nice and it was just a short walk down to the shopping, dining and other tourist areas near the water. I would stay here again.

The hotel was in an excellent location just a short 5 minute walk from the bustling harbour. The staff were extremely helpful and breakfast had a very good range. The room was a little small for price. It would have been better to have a wider space between twin beds.

Excellent, I enjoy very much the beds which are very confortable, the position is very much in the center and the kind personnel. I recommend this place to anyone. The food at the restaurant is amazing.

The hotel is wonderful. Very clean and pleasant aroma everywhere - in the rooms, in the corridors, in the lobby bar, in the restaurant. The rooms are very comfortable, with a large TV, beds and mattresses are top quality, the quality of the materials is at a very high level! The staff are very friendly and real professionals, special thanks to Despina and her colleagues! Breakfast is fantastic and everything is delicious. An important convenience is the private parking and the location is wonderful. 4 or 5 star hotel, without any comments. I definitely recommend it for a stay in the center of Chania.

We just stayed for one night but enjoyed all aspects of the hotel. The rooms were comfy and quiet. They are well appointed, quiet spacious and clean. The breakfast was very good and plentiful. Parking was easy behind the hotel and the staff most helpful. The only slight lower mark was the voucher for a free drink. Don't get excited, it's very modest! We would stay again and Chania is delightful.

returned for the second time in this hotel, I do not regret absolutely. the staff is very helpful. the luggage is brought to your room and you are always helped. the breakfast is very good, you can eat salty and sweet and do not push yourself outside once the breakfast is over. the rooms are spacious, quiet, very clean. the bedding is excellent as are the pillows. water and small chocolates every day and very nice attention to my arrival and departure, thank you again Anna

There are no words to describe how wonderful this hotel is. Great location in the heart of the city. Fantastic mattresses that make you want to stay in bed forever. Scumptious breakfast with the addition of Cretan delicacies. Huge TV sets. But it's the service and the little things that make this hotel worthwhile. The complimentary welcome drink is a real cocktail and not that watered-down-concoction that most hotels serve. The food in their restaurant is first class. At the end of our meal, they wanted to serve the four of us a complimentary dessert. Having eaten more than we should have, we declined but then relented and asked for one dessert with four spoons. What should we see next but four huge platters with three desserts apiece! "But we only wanted one so we could split it", we said. "This is Crete", they said, "we don't do that here". I'll remember that line forever!

I stayed here my first time to Chania in 2006, and I was impressed then. This is a very nice, comfortable hotel. And all of the staff are friendly, helpful, and many smiles. My room was roomy and clean, and maintained every day. The breakfast is very good with a lot of variety to choose from. The location is great. Right across the street is the Municipal Market (Agora), and a 2 minute walk gets you to the street that leads right into the Venetian port and old town.

We recently holidayed in Chania and decided on impulse to call into the Kydon Hotel for something to eat on an evening out. Our first impression of the hotel was WOW, what amazing decor,style and elegance we were surrounded by. We headed for the restaurant where we were immediately greeted by two lovely young ladies ( Stavi and Johanna) who made us feel incredibly welcome. We were shown to our table and handed the menus by Johanna who also took our drinks order. Stavi served us our drinks and made us feel completely at home.The menus for both food and drinks were extensive and varied and surprisingly good value based of course purely on our fabulous surroundings.Our meal was served promptly and presented beautifully. As for the taste and quality of our food, my compliments to the chef, as it was simply delicious!!!!! After dinner we moved onto the balcony overlooking the old Chania market and town to enjoy our drinks and soak up the atmosphere from on high .Stavi and Johanna could not have done more to make our evening special. We went for dinner on a number of evenings to the Kydon Hotel after that and the experience, the food, the service and the wonderful ambiance just got better and better. Thank you Stavi, Johanna and not forgetting Marianna for making our holidays in Chania so special. Our only regret is that we were not staying at this amazing hotel for the duration of our holiday. That of course will be rectified on our next visit.

Great hotel experience with very friendly staff would highly recommend to anyone Location is perfect and allowed us to travel easily and enjoy chania around... rooms are very comfortable and kept at high standards

Sof. Venizelos Sq. & 2 Str. Tzanakaki Chania Crete Island

Hotel highlights

  • Walking distance to Venetian Port
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Chania Town within a short walk of Venetian Port, Kydon, The Heart City Hotel is within a mile (2 km) of other popular sights such as Chania Lighthouse. This 4-star hotel has 114 guestrooms and offers free in-room WiFi, free valet parking, and a 24-hour business center. It's in central Chania and also a short walk from Chania Central Market and Municipal Art Gallery of Chania.


Enjoy a bite to eat at Square, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 10:30 AM.


Guests can expect to find free WiFi and 49-inch a Smart TV with satellite channels. Memory foam beds sport premium bedding and pillow menus, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a balcony, an iPod dock, and a minibar.

Property features

Guests of Kydon, The Heart City Hotel enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. If you drive, put free valet parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include free use of bicycles, a computer station, and express check-in.

Room options

Superior Room (Old Town View)

Full 1 | Twin 2 | Sleeps 3

Junior Suite (Square View )

King 1 | Sleeps 2

Family Suite (Square View)

Full 1 | Sleeps 6

Classic Room, 1 Double Bed

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

90.0% of guests recommend this hotel

Total of 1314 reviews