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URSO Hotel & Spa

5.0 star property
Luxury hotel with a full-service spa, near Gran Via
VIP Access

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Photo gallery for URSO Hotel & Spa

Junior Suite, Terrace | City view
Property video
Indoor pool
Front of property - evening/night
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Mejía Lequerica 8, Madrid, Madrid, 28004
  • Place, Plaza de España - Princesa
    ‪10 min walk‬
  • Place, Gran Via
    ‪10 min walk‬
  • Place, Puerta del Sol
    ‪16 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬
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Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, desk

Suite

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Terrace

Suite, Terrace | Premium bedding, minibar, in-room safe, desk

Suite, Terrace

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace

Junior Suite, Terrace | Premium bedding, minibar, in-room safe, desk

Junior Suite, Terrace

  • City view
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Double or Twin Room, Garden View

Deluxe Double or Twin Room, Garden View | Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room, Garden View

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Double or Twin Room, Garden View

Junior Double or Twin Room, Garden View | Premium bedding, minibar, in-room safe, desk

Junior Double or Twin Room, Garden View

  • Garden view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Madrid

Located in Madrid Centro within a short walk of Gran Via, URSO Hotel & Spa is within a mile (2 km) of other popular sights such as Puerta del Sol. This 5-star hotel has 78 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Plaza de España - Princesa - 10 min walk - 0.5 miles
  • Gran Via - 10 min walk - 0.5 miles
  • Plaza de Cibeles - 11 min walk - 0.6 miles
  • Puerta del Sol - 16 min walk - 0.9 miles
  • Plaza Mayor - 19 min walk - 1.0 mile

Getting around

  • Tribunal Station - 4 min walk
  • Madrid Recoletos Station - 10 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Aux Merveilleux de Fred - ‬1 min walk
  • ‪Azotea Forus Barceló - ‬2 min walk
  • ‪Makkila - ‬2 min walk
  • ‪La Petisqueira II - ‬1 min walk
  • ‪Bulevar - ‬2 min walk

About this property

URSO Hotel & Spa

Luxury hotel with a full-service spa, near Gran Via
URSO Hotel & Spa features a full-service spa, an indoor pool, and a 24-hour gym. Parking is EUR 30.80 per day (EUR 33 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for EUR 90 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect 40-cm flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, espresso makers, and laptop-compatible safes are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

URSO SPA has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 30.80 per day)
  • Valet parking on site (EUR 33 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 38.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa Felisa

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (1,884 square feet of space)
  • Meeting rooms

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1913
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-cm flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 50 per pet, per night
  • Dogs only
  • 1 total (18 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 105 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 38.5 per person
  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Self parking fee: EUR 30.80 per day
  • Valet parking fee: EUR 33 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 105 per night
  • Spa fee: EUR 35 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Hotel Urso
Hotel Urso Madrid
Urso Madrid
URSO Hotel Madrid
URSO Hotel Madrid
URSO Hotel
URSO Madrid
Hotel URSO Hotel & Spa Madrid
Madrid URSO Hotel & Spa Hotel
Hotel URSO Hotel & Spa
URSO Hotel & Spa Madrid
URSO Hotel Spa
Hotel Urso
URSO
URSO Hotel Spa
URSO Hotel & Spa Hotel
URSO Hotel & Spa Madrid
URSO Hotel & Spa Hotel Madrid

Frequently asked questions

Is a free cancellation option available at URSO Hotel & Spa?

URSO Hotel & Spa offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at URSO Hotel & Spa?

As of Jan 31, 2026, prices found for a 1-night stay for 2 adults at URSO Hotel & Spa on Feb 6, 2026 start from $403.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near URSO Hotel & Spa?

This hotel is situated in Madrid Centro within a short 11-minute walk of Gran Via and also 16 minutes on foot from Puerta del Sol. You'll also find Puerta de Alcalá and Plaza de Santa Ana less than a mile away.

Is parking available on site at URSO Hotel & Spa?

Yes, valet parking is offered for EUR 33 per day. Electric car charging is also available for guests.

Is there a spa available at URSO Hotel & Spa?

URSO SPA is the hotel's spa and services include body wraps, aromatherapy, and massages.

Does URSO Hotel & Spa have a casino?

No, URSO Hotel & Spa doesn't have a casino.

Will I find an indoor pool at URSO Hotel & Spa?

Yes, this hotel has an indoor pool along with a hot tub.

Is URSO Hotel & Spa good for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Does URSO Hotel & Spa have a hot tub?

Yes, this hotel has a spa tub.

Does URSO Hotel & Spa have a restaurant with a breakfast menu?

Yes, URSO Hotel & Spa serves buffet breakfast for a surcharge each morning at Casa Felisa.

Will URSO Hotel & Spa allow pets to stay for free?

Although they can't stay for free, dogs are welcome at URSO Hotel & Spa for a fee of EUR 50 per pet, per night. The property also provides food and water bowls.

Does URSO Hotel & Spa have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to URSO Hotel & Spa?

The closest major airport to URSO Hotel & Spa is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 9 mi away (25 minutes by car).

Are there rooms with balconies that I can book at URSO Hotel & Spa?

Yes, some guestrooms at this hotel offer either a furnished balcony or a terrace where guests can enjoy garden or city views.

Does URSO Hotel & Spa have a wedding venue?

Take advantage of the wedding venue at URSO Hotel & Spa if you plan to say "I do" during your trip.

URSO Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 385 out of 491 reviews
Rating 8 - Good. 85 out of 491 reviews
Rating 6 - Okay. 15 out of 491 reviews
Rating 4 - Poor. 1 out of 491 reviews
Rating 2 - Terrible. 5 out of 491 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ilyse

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Eileen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A different and amazing place

This is a great place, in a more residential area compared to downtown near Gran Via, but full of activities are in walking distance, nearby. The staff is fabulous, the feel is modern and private. We had a wonderful stay (2nd time) and would return! The only thing I would add is a yard or a rooftop terrace... :-)
Stayed 6 nights in Aug 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Claire

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.
Stayed 2 nights in Aug 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location, spotty service at reception counter. Couple of associates (nameless..) selectively wait on guests when checking in… Very unfortunate
Stayed 3 nights in Jun 2025

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room quality, service and location. Perfect for exploring central Madrid!
Stayed 5 nights in May 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5 star hotel , really good service and old school charm
Stayed 1 night in Apr 2025

10/10 Excellent

Erdrin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Manuel

Business traveler
Disliked: Staff & service
This is the first time I’ve given a low rating to this property, which I’ve stayed at multiple times and usually enjoyed. Unfortunately, my most recent experience felt different—something was missing, particularly the personal touches and attention to detail that I’ve appreciated in the past. It’s possible this was an isolated incident, perhaps related to booking through Expedia, as some hotels tend to assign less favorable rooms for third-party reservations. I hope this serves as a constructive red flag for management. I truly value this property and would love to see it return to the high standards that made me a repeat guest.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
Stayed 5 nights in Mar 2025

10/10 Excellent

burton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we love the Urso and the neighborhood! It is the best!
Stayed 1 night in Feb 2025

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Go-To

Hotel Urso is a go-to for a pleasant stay when I am in Madrid. I will see you soon!
Stayed 1 night in Feb 2025

10/10 Excellent

Manuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always
Stayed 3 nights in Feb 2025

10/10 Excellent

Kyung, Shoreline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brought welcome fruits and chocolates and offered welcome drinks also
Stayed 2 nights in Feb 2025

10/10 Excellent

burton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well first of all when you walk in the door it smells amazing. You don't touch your bags, they got us into our room hours early. The area around the hotel is so quaint and trendy and convenient. we were in a suite which was beautifully furnished I definitely recommend. this is our second time at URSO and we will be back
Stayed 1 night in Feb 2025

2/10 Terrible

Samuel

Business traveler

Do not book here if expecting a spa you can use

Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Ronald

Stayed 2 nights in Dec 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a beautiful building and the interior is warm cozy and professionally decorated. It makes you feel like you are sitting in an upscale Manhattan apartment. The staff couldn’t be nicer, spoke excellent English and were very accommodating. The room was huge and very comfortable.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice hotel with friendly staff. First class all the way around
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge, Miami beach

Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Stayed 2 nights in Aug 2024

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