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URSO Hotel & Spa

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Photo gallery for URSO Hotel & Spa

A rooftop terrace with wicker furniture, a glass coffee table, and potted plants.
Property video
Bar (on property)
A restaurant with a glass ceiling, green vertical gardens, and a central bar area.
A modern indoor swimming pool with wooden paneling, lounge chairs, and a view of the outside.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Mejía Lequerica 8, Madrid, Madrid, 28004
  • Place, Gran Via
    ‪10 min walk‬
  • Place, Plaza de Cibeles
    ‪11 min walk‬
  • Place, Puerta del Sol
    ‪14 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Double Room

A hotel room with a large bed, two armchairs, a small table with a vase of flowers, and a view of the city through large windows.

Superior Double Room

9.0 out of 10
Wonderful
(10 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

A hotel room with a four-poster bed, a desk with a chair, a small table with a lamp, and a window with curtains.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite

A spacious living room with a blue armchair, a green armchair, and a brown sofa. There is a coffee table with a vase of flowers and books. A dining area with a table and chairs is visible in the background.

Suite

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite, Terrace

A sunlit outdoor seating area with wicker furniture, potted plants, and a view of a building in the background.

Suite, Terrace

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, Terrace

A hotel room with a bed, a desk, a chair, and a view of the outside balcony.

Junior Suite, Terrace

  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

A hotel room with a four-poster bed, a desk with a chair, a small table with a lamp, and a window with curtains.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Deluxe Double or Twin Room, Garden View

A hotel room with a large bed, two armchairs, a small table with a vase of flowers, and a view of buildings through large windows.

Deluxe Double or Twin Room, Garden View

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Double or Twin Room, Garden View

A four-poster bed with a checkered headboard, a bedside table with a lamp, a small bench, and a view of the outdoors through a large window.

Junior Double or Twin Room, Garden View

  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

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About the neighborhood

Madrid

Located in Madrid Centro, URSO Hotel & Spa is a leisurely stroll from popular sights such as Gran Via and Plaza de Cibeles. This 5-star hotel has 78 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Paseo de la Castellana - 6 min walk - 0.4 miles
  • Gran Via - 10 min walk - 0.5 miles
  • Plaza de Cibeles - 11 min walk - 0.6 miles
  • Puerta del Sol - 14 min walk - 0.8 miles
  • Plaza Mayor - 19 min walk - 1.0 mile

Getting around

  • Tribunal Station - 4 min walk
  • Madrid Recoletos Station - 10 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Makkila - ‬2 min walk
  • ‪Aux Merveilleux de Fred - ‬1 min walk
  • ‪La Petisqueira II - ‬1 min walk
  • ‪100 Montaditos - ‬2 min walk
  • ‪Cereal Hunters Café - ‬1 min walk

About this property

URSO Hotel & Spa

URSO Hotel & Spa features a full-service spa, an indoor pool, and a 24-hour gym. Parking is EUR 30.80 per day (EUR 33 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for EUR 90 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect 40-cm flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, espresso makers, and laptop-compatible safes are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

URSO SPA has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Similar properties

Rooftop terrace
The Principal Madrid, Small Luxury Hotels
Madrid Centro
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 1,008 reviews
$258 nightly
The price is $284
Aug 12 - Aug 13
Total with taxes and fees
The Principal Madrid, Small Luxury Hotels

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 30.80 per day)
  • Valet parking on site (EUR 33 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 38.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa Felisa

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (1,884 square feet of space)
  • Meeting rooms

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1913
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-cm flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 50 per pet, per night
  • Dogs only
  • 1 total (18 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 105 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 38.5 per person
  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Self parking fee: EUR 30.80 per day
  • Valet parking fee: EUR 33 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 105 per night
  • Spa fee: EUR 35 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Hotel Urso
Hotel Urso Madrid
Urso Madrid
URSO Hotel Madrid
URSO Hotel Madrid
URSO Hotel
URSO Madrid
Hotel URSO Hotel & Spa Madrid
Madrid URSO Hotel & Spa Hotel
Hotel URSO Hotel & Spa
URSO Hotel & Spa Madrid
URSO Hotel Spa
Hotel Urso
URSO
URSO Hotel Spa
URSO Hotel & Spa Hotel
URSO Hotel & Spa Madrid
URSO Hotel & Spa Hotel Madrid

Frequently asked questions

Is a free cancellation option available at URSO Hotel & Spa?

URSO Hotel & Spa offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at URSO Hotel & Spa?

As of Jul 31, 2026, prices found for a 1-night stay for 2 adults at URSO Hotel & Spa on Aug 16, 2026 start from $360, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near URSO Hotel & Spa?

This hotel is situated in Madrid Centro within a short 11-minute walk of Gran Via and also 16 minutes on foot from Puerta del Sol. You'll also find El Retiro Park and Plaza de Cibeles less than a mile away.

Will I be able to park at URSO Hotel & Spa?

Yes, valet parking is offered for EUR 33 per day and self parking is available for EUR 30.80 per day. An electric car charging station is also available for guests.

Is there a spa available at URSO Hotel & Spa?

URSO SPA is the hotel's spa and services include body wraps, aromatherapy, and massages.

Does URSO Hotel & Spa have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and champagne service at this hotel.

Does URSO Hotel & Spa have a casino?

No, URSO Hotel & Spa doesn't have a casino.

Will I find an indoor pool at URSO Hotel & Spa?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at URSO Hotel & Spa?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and an indoor pool.

Are there hot tubs at URSO Hotel & Spa?

No, but guests can enjoy a steam room at this hotel.

Does URSO Hotel & Spa have a restaurant with a breakfast menu?

Yes, URSO Hotel & Spa serves buffet breakfast for a surcharge each morning at Casa Felisa.

Will URSO Hotel & Spa allow pets to stay for free?

Although they can't stay for free, dogs are welcome at URSO Hotel & Spa for a fee of EUR 50 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at URSO Hotel & Spa?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to URSO Hotel & Spa?

The closest major airport to URSO Hotel & Spa is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 9 mi away (25 minutes by car).

Can I book a room with a balcony at URSO Hotel & Spa?

Yes, some guestrooms at this hotel offer either a furnished balcony and a terrace where guests can enjoy city and garden views.

Does URSO Hotel & Spa have a wedding venue?

Take advantage of the wedding venue at URSO Hotel & Spa if you plan to say "I do" during your trip.

URSO Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 412 out of 524 reviews
Rating 8 - Good. 88 out of 524 reviews
Rating 6 - Okay. 17 out of 524 reviews
Rating 4 - Poor. 1 out of 524 reviews
Rating 2 - Terrible. 6 out of 524 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal. Exceeded all expectations. Truly a 5 Star experience.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all amazing and so welcoming and helpful. Uniformed front door staff took care of our car from the kerb. The hotel is compact, chic, with cool lobby bar and lovely restaurant, very close to Prado and other museums and shops.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
The hotel felt like a Christmas fairy tale. Staff was wonderful, and the room large and clean. Breakfast was excellent. Location 10/10. Not in the middle of all the hustle and bustle, but close to several local trendy neighborhoods and local shops. Will absolutely stay here again.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Erdrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely family stay at Urso Hotel in Madrid. Beautifully designed, perfectly located, and very comfortable. The staff was warm and attentive, making us feel truly welcome. We would definitely return.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, and wonderful and attentive staff. The hotel is located in a central area and walkable to most attractions. Highly recommend
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service
Hospitality. Great linens
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and breakfast, ideal location
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

arnaud

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a really nice hotel, a deliciuos breakfast.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, fantastic dinner and drinks.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room quality, service and location. Perfect for exploring central Madrid!
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Waleed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, pleasant staff. Would recommend and stay again.
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

miguel r

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Beautiful property, well maintained and great service.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5 star hotel , really good service and old school charm
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Rayah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super helpful and we had a nice room everything was great
Stayed 4 nights in May 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come back

Great location evenly close to Serrano and city center, but still not super touristy. Very friendly and helpful staff and impressive building.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Doble

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful welcome, service … the food was delicious
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great area, convenient to lots.
Stayed 3 nights in Aug 2022
Verified review

6/10 Okay

Kam

Liked: Cleanliness, staff & service
Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Nilgun

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 7 nights in Dec 2025