Nice hotel, good location
Very nice clean hotel
staff was disrespectful, cannot speak english too
I didn’t like the one manager he had a line that was 7 customers long for about 10 minutes and then we reserved a queen bed and he gave us 2 full beds which wasn’t what we paid for I wasn’t happy at all
The receptionist KIM! She’s AWESOME! Very friendly and helpful. She made our stay better then we thought possible. Thanks, Kim!
Hotel was well cared for older establishment. Staff was friendly and helpful.
Ok, if you are looking for just a bed to sleep... This is probably for you. The expected amenities were a little lacking.
The bed had hairs on the sheets, stained top sheet. Room smelled terrible. Bathroom was not clean, there were black specks of something in the sink and tub. We were staying for 5 hours and heading on our way, no time to complain and have the room cleaned because we needed to sleep...which barely happened because we laid down the towels on the bed to lay on.
I loved having a kitchenette and real dishes. The laundry room was available at all hours and had a nice vending machine with laundry supplies. I like a firm bed and this one was perfect, without being stiff...super comfortable. I slept very soundly. The curtains block out light very well which helped me get enough sleep even though my delayed plane made me start my night well after midnight.
there are holes in the bed sheets and smelled of odor. debris in bed. room has an odor. carpet was not clean. bath tub had stains and something pink and sticky. when i turned on the ac it smelled of mold. seemed like the person checking you in did everything. waited about 20 minutes to check in.
Loved the fact of having little full kitchen. Room was clean & quiet. Price was high for a 2 stars hotel which had no room service.
Close to Spa World - Korean spa Nice area, friendly staff, good coffee
We had to stay here last minute and the room was very dirty when we checked in at nearly 11:00PM, I wouldn't stay here again.
In town for business last min booking it was ok for last min
Straightforward suite style hotel in am excellent location close to DC shopping and food within walking distance
My paperwork said that I had reserved a non-smoking room, the sign in the room said no smoking, and yet the smell of smoke was so strong I thought I was in a bar. How could a hotel not notice a room that bad? The clerk was very helpful in finding another room, but the next room already had someone in it (awkward!). I finally got a room, was surprised by a meager snack bar in the morning because the website said no snacks, that was nice. The place was fine but management needs to get it together.
We do not have a hot water for 2 days. Stove is not working.
This hotel is a good value. Having a full size refrigerator and microwave is a big plus. The claim to provide a free breakfast, but all I found was coffee and a couple of granola bars - best not to plan for this. No ice machine, so fill the ice trays in your freezer if you want ice. But, for the price paid these were reasonable inconveniences. The night staff could be friendlier.
Extended Stay America Suites Washington DC Centreville Manas places you within a 10-minute drive of popular sights such as Manassas National Battlefield Park and Fair Oaks Mall. This 95-room hotel has in-room conveniences like kitchens, refrigerators, and microwaves.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
The 95 rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect to find free WiFi and 32-inch flat-screen TVs with satellite channels and Netflix. Other standard amenities include phones, ironing boards, and desks. Weekly housekeeping is available.
Guests staying at Extended Stay America Suites Washington DC Centreville Manas enjoy free WiFi in public areas and laundry facilities. Front-desk staff can help secure valuables, and provide local restaurant recommendations.
Nice hotel, good location
Very nice clean hotel
staff was disrespectful, cannot speak english too
Thank you for sharing your review. We apologize you did not experience our staff members at their best. We have followed up with our team to make sure we do not disappoint you in the future. We hope you will give us another chance to show you our commitment to outstanding service. Sincerely, Hotel Management
I didn’t like the one manager he had a line that was 7 customers long for about 10 minutes and then we reserved a queen bed and he gave us 2 full beds which wasn’t what we paid for I wasn’t happy at all
Thank you for taking the time to provide your feedback. We apologize for the service issues and the mix-up with your reservation. We apologize for the inconvenience this caused to you. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
The receptionist KIM! She’s AWESOME! Very friendly and helpful. She made our stay better then we thought possible. Thanks, Kim!
Thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Hotel was well cared for older establishment. Staff was friendly and helpful.
Thank you for staying at our hotel. We are pleased to know you were impressed with our associates, but we are sorry if we missed meeting some of your expectations. We hope you will consider staying with us so that we can make your next visit a memorable one. Sincerely, Hotel Management
Ok, if you are looking for just a bed to sleep... This is probably for you. The expected amenities were a little lacking.
Steve, we are extremely sorry for not living up to your expectations. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. We regret the inconvenience caused, and please consider coming back so we can make your next trip pleasant in every respect. Sincerely, Hotel Management
The bed had hairs on the sheets, stained top sheet. Room smelled terrible. Bathroom was not clean, there were black specks of something in the sink and tub. We were staying for 5 hours and heading on our way, no time to complain and have the room cleaned because we needed to sleep...which barely happened because we laid down the towels on the bed to lay on.
Thank you for taking the time to share your feedback. On behalf of our entire staff, we sincerely apologize for the service and cleanliness issues you experienced. We will be taking action to make sure we are more consistent in providing the level of service you expect and deserve. We hope you will consider giving us another chance so we can restore your confidence in our hotel. Sincerely, Hotel Management
Irina, we are delighted you had an excellent stay at Extended Stay America. Thank you for the fantastic review! We especially appreciate your generous compliments about the cleanliness of our hotel. We enjoyed having you as our guest and hope to have the opportunity to welcome you back soon. Sincerely, Hotel Management