Central Oklahoma Vacation Packages

We booked this a hotel because it was close to St Anthonys hospital, where my wife was having surgery the next morning at 5AM. That evening we arrived, the restaurant was closed. The bar had seating but was very loud. And only seats available were tall stools. I asked several times if they would call us when one shorter table became open but we were met with shrugs. We went back up to the room, (difficult as my wife was on a walker) and I came down to order takeout. When I walked in a kind customer said she was finished and was going to ask them to call us and give us her low table. I had to “tip” the manager $10 to hold the table while I went back upstairs to get my wife. Kinda poor service for this quality of hotel. And just cheesy for a person to treat someone using a walker this way. Hope they enjoyed the $10. Won’t be staying here again, and my company sure wont.

I booked on hotel app and even called the resort the same day and confirmed I had my room I booked. The staff at resort said I was confirmed. I arrived at 10 pm that night and my room was NOT AVAILABLE!!!! I paid for a particular room with an upgrade with. Room with a balcony and a view. I was out in the only room they say they had and it was no balcony and a room in back with a view of the ac equipment and concrete. I had higher expectations and the staff that greeted me was miserable. She was not helpful at all. She didn’t hear me or help me. I waited a hour for a young man saying he was the manager and he apologized. Waive the resort park fee I believe which wasn’t the same as the upgraded room. They could have done better. Hotel app could have done better. This experience was not well. Especially when I confirmed my room.