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IntercityHotel Freiburg

3.0 out of 5.0

Recent guest reviews

Our room was modern, clean and well-appointed with a comfortable bed. Be aware that the air-conditioning does not run in the night. The location is at the train station and it can be noisy. Breakfast was excellent. You can store your luggage, which is a nice touch. Both hotel and restaurant staffs were very accommodating. We will stay here, again, on our next visit.

A very well located hotel, next to central station and no far the old town. They gave us free tickets by the tram and allowed to print our boarding passes at no extra cost. However the hotel has some weak points; for example, the breakfast had little variety , the room was a bit dirty and they didn't replenish bathroom ameneties when they were finished. Regardless I recommed you this hotel.

We stayed there for one night only. Both check-in and check-out were easy for us and handled professionally by the staff. The room was small but clean. There was no airconditioning and it was quite loud outside. So sleeping with an open window was not really an option... The breakfast was good and the staff working there was very attentive.

Very helpful staff at the reception when we arrived. The room (double) was smaller than an average single room, but it was for 1 night only and it was clean. The bathroom was extremely small but also clean. If we ever go back to Freiburg, which is a very nice place to spend a day or 2, we will make sure to stay in a hotel which has not been built IN the central train station. By the way, the restaurant was closed but we found lots of nice places to eat around the hotel. A bit more disappointing was the bar (21 people traveling together sometimes like to have a drink or 2): it was just closed on that Saturday and Sunday. Breakfast on Sunday morning was about average.

This hotel is located next to Freiburg train station. It is a modern hotel with free wifi in the room. Check in and out was fast. Room was a bit small but clean. The bed was comfortable. Double glazing was good and no outside noise can be heard. Will definitely stay there again. There were many restaurants and fast food outlets nearby. The only negative point about this hotel was there was no air conditioning.

I was extremely disappointed with the service at the Hotel. I booked through Expedia and through some glitch (e.g. web page reloading or something else), I booked the wrong date, which was 3 days after of my actual stay. Although I understand that it was my mistake, the staff was completely inflexible and non-helpful in the matter. Even though there were still rooms available at actual arrival and still plenty of time to resell the old booking, they were not willing to simply move the booking. No refund was issued and the only thing they offered was to pay anew with a heft price without refunding the original booking. I'm sure they sold the room again. They would not let me directly speak to a manager and just told me, these are the rules, its all written on the web page, we can't help. I know all this, but it would be nice if there would be still some room to accommodate mistakes, which can happen when you book through the internet. However, nope, no conciliatory attitude in this place.

We spent three nights here and were very happy with our choice. The location is excellent, right at the train station (platform 1 at the back door), and also convenient to local trams and buses. The city centre is a short walk away, or you can catch a tram. The free public transport ticket included with the reservation is great and we made use of it each day. Check-in was fast, friendly and efficient. We were fortunate to score an upgrade to an air conditioned room, which was good, as the trains can be heard when the windows are open. Everything was clean and very pleasant. The free Wi-Fi worked well for us. The only thing missing was an English language television channel as we had “no signal”. The German language channels worked fine. There was plenty to choose from at breakfast. All in all we had a very good stay.

I stayed in the InterCity Hotel Freiburg in mid-March for three days and found it to be very comfortable, clean, and welcoming. It's co-located with the main train and bus station as well, making travel to Basel, the Basel/Mulhouse/Freiburg airport, and beyond very easy.

It is located just next the train station and also near the city center. By foot, you need only 5 minutes to be in the center where all restaurants, bars and universities are. We were warmly welcomed and the staff was friendly. The rooms are small but confortable and clean. However, you might be waked up early by the trains and the crowed noise. It's a good hotel, without surprise.

If you're unlucky to have a "regular" room there won't be any AC and you'll have to deal with a small noisy fan to freshen the air. The views are awful, it's either the train tracks or the druggies and homeless folks that hang around the station. And go to the breakfast early otherwise you'll be left with the crumbs. The only positive thing about this hotel is the free transport tickets during your stay. Otherwise the elevator (when it's working) is always crowded! Good for short stays but that's it!

Bismarckallee 3 Freiburg BW

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services
  • 24-hour front desk

Located in Old Town, IntercityHotel Freiburg is next to Freiburg Concert Hall and Blue Bridge. This 152-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. It's in central Freiburg im Breisgau and also a short walk from Goethe Institute and Freiburg Theater.


Dining

This hotel is home to a restaurant and a bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.


Rooms

The 152 rooms have minibars and desks. Guests can expect to find free WiFi and satellite TV. Rooms also include hair dryers.


Property features

IntercityHotel Freiburg features free WiFi in public areas, 7 meeting rooms, and conference space. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. This hotel also has free newspapers.

Reviews from Trip Advisor

Trip Advisor aggregated rating

66% of guests recommend this hotel

Total of 380 reviews