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Pillows Hotel

Property class: 3.5

Choose dates to view prices

Photo gallery for Pillows Hotel

A modern interior with a dining area featuring tables and chairs, a staircase, and a wall with a black and white mural.
A neatly made bed with white linens and decorative pillows, a bedside table with a vase of flowers, and a green accent wall.
A hotel with a blue and white facade, multiple balconies, and a sign indicating it is a hotel.
A gym with a treadmill, weight bench, and various exercise machines.
A compact kitchen with a refrigerator, a sink, and white cabinets.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Gov. M. Roa Street, (Previously Kamuning St.), Cebu City, Cebu, 6000
  • Place, Mango Square
    ‪2 min walk‬
  • Place, Osmeña Fountain Circle
    ‪3 min walk‬
  • Place, Chong Hua Hospital
    ‪5 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room

A hotel room with a large bed, two gold pillows, white bedding, and a vase of orange flowers.

Standard Room

7.4 out of 10
Good
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

A hotel room with two beds, a bedside table with a phone, and a vase with flowers.

Superior Room

8.0 out of 10
Very good
(2 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

A neatly made bed with white linens and decorative pillows, a bedside table with a vase of flowers, and a green accent wall.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 322 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Premier Suite

A hotel room with a bed, nightstands, and a headboard with ambient lighting.

Premier Suite

  • 387 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Cebu City

Located in Capitol Site within a mile (2 km) of Colon Street, Pillows Hotel is within 2 miles (3 km) of other popular sights such as Ayala Center. This 3.5-star hotel has 43 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Mango Square - 2 min walk - 0.1 miles
  • Osmeña Fountain Circle - 3 min walk - 0.2 miles
  • Robinsons Plaza - 3 min walk - 0.2 miles
  • Chong Hua Hospital - 5 min walk - 0.3 miles
  • Cebu Business Park - 20 min walk - 1.1 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 42 min drive

Restaurants

  • ‪Alejandro's Crispy Pata - ‬5 min walk
  • ‪KFC - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Kuyz Cafeteria - ‬6 min walk
  • ‪Chowking - ‬3 min walk

About this property

Pillows Hotel

Pillows Hotel features a gym, free WiFi in public areas, and a meeting room. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for PHP 1250 per vehicle one-way. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. This hotel also has laundry facilities.
Guests can expect free WiFi and LCD TVs with cable channels. Free local calls, safes, and desks are other standard amenities.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 1:00 PM for a fee: PHP 250 for adults and PHP 250 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pillows Hotel Cafe

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PHP 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: PHP 1000.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately PHP 250.00 for adults and PHP 250.00 for children
  • Airport shuttle fee: PHP 1250 per vehicle (one-way, maximum occupancy 2)
  • Late check-out fee: PHP 500 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Pillows Hotel Cebu
Pillows Cebu
Pillows Hotel Cebu Island/Cebu City
Pillows Hotel Hotel
Pillows Hotel Cebu City
Pillows Hotel Hotel Cebu City

Frequently asked questions

Are free cancellation options available at Pillows Hotel?

Pillows Hotel provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Pillows Hotel?

As of Nov 10, 2026, prices found for a 1-night stay for 2 adults at Pillows Hotel on Nov 17, 2026 start from $28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Pillows Hotel?

This hotel is situated in Capitol Site, just steps from Osmeña Fountain Circle and St Patrick’s Square, and within a short walk of Mango Square. You'll also find Colon Street and Ayala Center within a short drive.

Is parking available on site at Pillows Hotel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Pillows Hotel include a casino?

No, Pillows Hotel doesn't have a casino.

Will I find an indoor pool at Pillows Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Pillows Hotel?

Couples staying at this hotel will appreciate amenities like in-room massages as well as a restaurant and concierge services.

Are there hot tubs at Pillows Hotel?

No, this hotel doesn't have a spa tub.

Does Pillows Hotel have a restaurant with a breakfast menu?

Yes, Pillows Hotel serves a full breakfast for a surcharge each morning at Pillows Hotel Cafe.

Will Pillows Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Pillows Hotel.

Are there connecting rooms at Pillows Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Pillows Hotel?

The closest major airport to Pillows Hotel is Mactan - Cebu Intl. Airport (CEB), which is 9.2 mi away (42 minutes by car).

Are there rooms with balconies that I can book at Pillows Hotel?

No, you won't find guestrooms with balconies at Pillows Hotel.

Pillows Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 94 out of 252 reviews
Rating 8 - Good. 106 out of 252 reviews
Rating 6 - Okay. 23 out of 252 reviews
Rating 4 - Poor. 17 out of 252 reviews
Rating 2 - Terrible. 12 out of 252 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff Thank you
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really nice and affordable. Staff are super helpful and supportive. Not all rooms have a window to view outside unfortunately so make sure you get rooms that end in 1 (201, 301, etc) for a nice view. I’d definitely would consider staying there again.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Hospitality was Great,Room was Great,heaps of Space Restaurant was cosy, and Sweet
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to where i was going.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accomodating staffs
Stayed 3 nights in Jul 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Room has no window. Staff are extremely courteous and friendly. Clean room. Perfect location.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far i enjoyed our stay, staffs were friendly and accomodating. Easy to deal with. Though the cr was small but overall, we enjoyed our short stay.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Love pillows hotel clean, spacious room and convenient around fuente area. With breafast. Its our 2nd time here. My suggestion add extra towels
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
No coffee not tea spoon but good
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, good attitude, environment friendly, cool style. Unfortunately the gym was out of order, that would have been nice to know in advance.
Stayed 1 night in Feb 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
The WIFI was very slow during the Day and not available at all in the evening. This was important to me.
Stayed 2 nights in May 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Morning staff was so unhelpful while asking for help the lady just turned and started helping the next person. So rude! Security guard offered a taxi off the fare meter which is bad. Tried to jack the price up on me thinking i was a tourist probably. Either way this place is horrible for any service if needed. Wont ever come back here.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
Air conditioner wasn't working and wifi is on and off although the hotel staff was very helpful but they have limits of what they can do in their logistics. Owner should upgrade those facilities. Disappointed that it was rate 8 in Agoda but has not uphold it in reality
Stayed 4 nights in May 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel has the bare minimum. The facilities and amenities are super old and degraded. The towels are very used. The shower drying towel was in shreds and dirty. The AC was super old. The sheets were clean but very old. The room smelled. They didn’t have sink soap, as they directed me to use the shower get that was fixed in the wall in the shower. Constant smell from the kitchen downstairs. And the area is terrible.
Stayed 3 nights in Mar 2023
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

This Hotel Wants All Your Money With Little Return

Pros: Staff Customer Service 100% Cons: The hotel policy is to charge you for early check-in ($500), lost room card ($500), extra toilet paper, shampoo, conditioner and bring your own trash liner because there are none for the trash dispensers. While the staff is very kind, when you give pushback on these additional charges, they kindly quote company policy, and that there is no wiggle room. The location of the hotel is questionable at best. Do not allow the low price to fool you. We recommend that you pay a little extra and seek elsewhere, buyer beware. Again the staff was very kind. That is the only positive thing about this location.
Stayed 4 nights in Jun 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Definitely not worth the price. "King" bed was 2 twins pushed together, not very comfortable. Hot water went out twice, water kept leaking in the bathroom. Noisy construction in the adjacent parking garage that sent exhaust through the vents. Ant problem, couldn't leave food out at all. Breakfast was bland. Staff was friendly and helpful, but that's about the only upside.
Stayed 3 nights in Jul 2022
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Honest review

Check in was good, 1 hour ahead of time. The room was ok, but there was and still is an issue with the AC unit outside the room. At night, the condensate from the units above my room drip onto the unit outside my room and onto the roof below, causing a loud noise during the night. This was reported several times to Reception; maintenance attempted to rectify the issue, however the problem was reoccurring. The breakfast service is outstanding, very prompt and efficient, the hotel really excelled in this area! The room itself is a little outdated, showing signs of wear and tear, the side lampshades were mouldy, the shroud around the internal AC unit was showing signs of rust, the fins appear to be dirty, again another maintenance issue that needs to be addressed.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are very helpful, accommodating and will go above and beyond for the customer and their job. All the best.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed on this hotel first reason was it’s close to Cebu Doctors Hospital where I had my major operation. Money wise, it’s economical specially for me that I just had operation. Most of the staff were very much considerate because I had to swap rooms because of the type of bed, which at first wasn’t comfortable enough for my body to move around the bed -mostly going in and out the bed. With that, I am immensely grateful for the favor and kindness extended to us. They offered yummy breakfast that we look forward throughout the stay😁 Overall, this hotel is commendable for us. They don’t only show care to their customers but they are way accommodating and the location is convenient for everything. Thank you and All the best.
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
Bedtilte 3 de-luxe rom med king size seng ca 6 måneder før ankomst. Vi fikk tildelt 2 rom med enkeltsenger. Det er for dårlig.
Stayed 11 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Mooie, schone kamer. Goed personeel.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Ottimo
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
冷蔵庫がない ドライヤーが有料
Stayed 4 nights in Oct 2025
Verified review

4/10 Poor

Disliked: Staff & service, room comfort

Den værste morgenmad ewer

Værelset er ok og rimeligt rent og udsigten var ind i et buskads MEN morgenmaden var så ringe og lille mængde at man var sulten når man forlod sin morgenmad det er IKKE ok eksempel 2 skiver skinke 1 toastbrød delt i 2 3 stk smør 1x1 cm og en kop instant kaffe og omelet af et æg til en fuldvoksen dansker 😱👎det er sgu ikke i orden med venlig hilsen Jan Brøndum holm
Stayed 7 nights in Nov 2024