Check in was smooth with no issues. Room was exactly what my family needed for a good nights rest
Enjoyed our stay, great buffet, service, friendly staff
I made the wrong reservation at Waterfront Cebu City instead of Mactan. The Cebu City Waterfront would not cancel my reservation despite the honest mistake. Manager was not friendly.
It was well kept and just loved their lovby that u can just relax and have a cup of coffee.
Location and comfort. Love the heated pool! Ayala mall within walking distance. Would have liked to know where to go to church. location of US Consulate a big plus
Huge breakfast buffet wss great, was upgraded which was a nice surprise
It was a good stay.fast,friendly and helpful staff,room is clean.We stayed in room 1717 last Dec.26 to 29 and it was a nice veiw too.My son enjoyed the pool.
Amazing experience!! It was the best experience of our tri ending it with a grand finale
Everything was okay, until when we checked out, the person at the desk told me that there were items missing in a room that We didn’t occupied. How could someone would make a mistake like this?
Very nice hotel and great facilities. Very good location also. Only two minor complaints. Some of the music played at the pool is not appropriate for children or family type environment. My other complaint is with the elevators. Feel a sign should be put up asking those entering the elevator to please wait for occupants on board to exit before you attempt to get on. Was a constant problem. Over all a great hotel with terrific staff.
I will give this hotel a 5 star rating from our driver jun,and the people who serve us in uno restaurant like earl. They are so professional in terms of customer service good job
It was good. Place was clean and very convienient if you wanna go around the city.
very clean, pool is beautiful, very friendly staff and great restaurants, beautiful view from our room
3 night stay... Extremely helpful staff, good food and decent prices.
AWESOME! Perfect for everything! So happy! I would recommend these hotel to everyone I know!!!!!!!! Keep up a great job ya'll!
I always like staying at Waterfront Cebu. I think it and Marriott’s were the nicest hotel I stayed at while in downtown Cebu. But you get more value with your money at the Waterfront. I will stay here again and again....
The Waterfront is a 3.5 Star Hotel, which upgraded their Lobby to 4 Star and wishes they are 5 Star, but over all, it's okay.
The hotel was ok, but they said a call would cost 16 pisos a minute to the usa. I got a bill of over 500 pisos for a 2 minute call. The water that appears to be free outside the fridge that says waterfront on the bottle is actually 130 per bottle, the other items are clearly marked for sale. be sure to bring your own water.
Located in Lahug within a mile (2 km) of Ayala Center, Waterfront Cebu City Hotel & Casino is within 2 miles (3 km) of other popular sights such as SM City Cebu. This 561-room, 4-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 10 restaurants.
Enjoy dining at Uno, one of 10 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 5:30 AM to 10:30 AM.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, minibars, and coffee makers are other standard amenities.
Guests of Waterfront Cebu City Hotel & Casino have access to a full-service spa, a casino, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for PHP 1400 per vehicle one-way. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Check in was smooth with no issues. Room was exactly what my family needed for a good nights rest
Enjoyed our stay, great buffet, service, friendly staff
I made the wrong reservation at Waterfront Cebu City instead of Mactan. The Cebu City Waterfront would not cancel my reservation despite the honest mistake. Manager was not friendly.
It was well kept and just loved their lovby that u can just relax and have a cup of coffee.
Thank you for staying with us. We do appreciate your feedback!
Location and comfort. Love the heated pool! Ayala mall within walking distance. Would have liked to know where to go to church. location of US Consulate a big plus
Thank you for staying with us. We do appreciate your feedback!
Huge breakfast buffet wss great, was upgraded which was a nice surprise
Thank you!
Thank you!
It was a good stay.fast,friendly and helpful staff,room is clean.We stayed in room 1717 last Dec.26 to 29 and it was a nice veiw too.My son enjoyed the pool.
Thank you!
Amazing experience!! It was the best experience of our tri ending it with a grand finale
Thank you!
Dear Guest, Thank you very much for your recent stay at Waterfront Cebu City Hotel & Casino and for having taken your valuable time to share your experience on Trip Advisor. We are more than glad to have you made your stay an excellent one because of our quality services and facilities. Rest assured that we will forward to this to the rest of the management. Thank you again for the feedback. If your future travel plans should bring you back to Cebu, we all would be delighted to have the pleasure of welcoming you back at the Waterfront Cebu City Hotel & Casino.