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Recent guest reviews

No free breakfast

Always friendly, clean, modern place. Love the pool. I have stayed at a lot of hotels in Cebu but I always enjoy coming back to Marco Polo.

Disappointed, will not recommend to anyone. Pillows were so bad, AC not cold enough

Very nice ambiance, very clean, great staff, location; location made it a little isolated, NO HEATED POOL, policy that did not allow me to swim

I have stayed in this Hotel several times and it never disappoints me. Rooms are very nice with a comfortable bed and super comfortable pillows. Hotel lobby is beautiful and the adjoining Lobby Lounge provides live musical entertainment in the evenings and the music is always excellent. The pool is beautiful and spacious and almost never have to fight for a lounge chair. They also have a shallow kids pool that was great for my 2 year old daughter. They also have an excellent and spacious Gym. The breakfast buffet although a bit pricey is excellent with a very large variety of Asian and Western food choices. The best part of the Hotel is the service of the staff. Top to bottom they are super friendly and always trying to do their best. Even the Hotel road entrance Security wave hi to you after they have seen you a few times coming through in the taxi. When we needed anything the response was almost immediate. Very impressive! 6 Stars for the staff. Especially Claire in room service, Fam and Jomar in the Breakfast buffet. And my wife loved the Salon services and staff as well. See you next time Marco Polo!

We loved staying at Marco Polo! The room was clean and spacious and the hotel amenities were wonderful.

Hotel was great , great lobby and great service . One of best breakfasts and coffee i ever had in any hotel in Philippines . What i didn't like is room by itself . The furniture shows a bit age - but still room is nice and spotless clean what its great .

This is our 4th stay at this Hotel. We stayed there for about 12 days from late May to first week of June. If you want a taste of luxury at an affordable price then this is the Hotel to stay at while in Cebu City. We absolutely love the staff there. They all hard working, super polite, super friendly, and always helpful. They were always so kind to us and sweet to our 6 month old daughter Andreya. We want to say a special thanks to our favorite Breakfast buffet host Claire. Amazing service and all the buffet staff do a great job. A great way to start our day. My wife also loved the Salon staff. We forgot their names but it was a young man and woman. My wife loved their sense of humor and playfulness with each other. She had her hair bonded and they made it and enjoyable experience. We also loved the door staff. See you again next year Marco Polo staff!

Good selection of food for breakfast and not too crowded and still peaceful and quite if you want that for a vacation.

Our stay is very comfortable, big and clean rooms and the service was excellent. I will definitely stay in his hotel if we're in the area for our next visit.

Excellent food , facilities,staff,cleanliness great views... everything about this hotel is top notch.

Very nice hotel but is in a isolated location. Free shuttle van helps.Staff is very polite but needs a lot more training particularly the restaurant wait staff.

Had my Daughter's birthday here and the pool party we had was excellent.

Cebu Veterans Drive Cebu Cebu

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • Outdoor pool

Located in Lahug, Marco Polo Plaza Cebu is within a few miles (5 km) of popular sights such as Ayala Center and Mango Square. This 329-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

Enjoy dining at Cafe Marco, one of 3 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. To-go breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


Rooms

Guests can expect 43-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include refrigerators, minibars, and coffee makers. Weekly housekeeping is available.


Property features

Marco Polo Plaza Cebu features an outdoor pool, a children's pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for PHP 3000 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include a sauna, free WiFi in public areas, and conference space.

Room options

Deluxe Room, Sea View

1 Double Bed | Sleeps 4

Continental Club Sea View

2 Double Beds | 1 King Bed | Sleeps 4

Premier Room, Mountain View

2 Double Beds | 1 King Bed | Sleeps 4

Continental Club Mountain View

2 Double Beds | 1 King Bed | Sleeps 4

Guest reviews for Marco Polo Plaza Cebu

Everyone (15) Couples (10) Business (2) Family (9) Other (8) Friends (1)
3
Family with small children

No free breakfast

By on Jul 29, 2022

5
Everyone

By on Mar 3, 2020

Review comment responded on Mar 3, 2020

Dear Guest, Thank you for your 5 Star review and we will be looking forward to welcome you back again soon. Best regards, Brian Connelly General Manager

5
Everyone

By on Feb 27, 2020

Review comment responded on Feb 28, 2020

Dear Guest, Thank you for your wonderful review and rating and we will be looking forward to welcome you back again soon. Best regards, Brian Connelly General Manager

5
Family

Always friendly, clean, modern place. Love the pool. I have stayed at a lot of hotels in Cebu but I always enjoy coming back to Marco Polo.

By on Feb 20, 2020

Review comment responded on Feb 21, 2020

Dear Guest, Thank you so much for your wonderful review and it's a pleasure to see you truly enjoy being with us. Thank you for your loyalty and we hope we can welcome you back again on the pool. Best regards, Brian Connelly General Manager

2
Family

Disappointed, will not recommend to anyone. Pillows were so bad, AC not cold enough

By on Jan 19, 2020

Review comment responded on Jan 19, 2020

Dear Guest, we are very sorry to hear that you did not enjoyed your stay with us. As you opt your review anonymous we have unfortunate no option to check on what was wrong with your pillows and AC. If you wish to leave us more feedback kindly feel free to email us anytime. Best regards, Brian Connelly General Manager

5
Everyone

By on Jan 10, 2020

Review comment responded on Jan 11, 2020

Dear Guest, Thank you for the 5-star review! We are looking forward to welcome you back again soon to provide you another marvelous stay. Best regards, Brian Connelly General Manager

5
Everyone

By on Nov 15, 2019

Review comment responded on Nov 16, 2019

Dear Guest, Thank you for the 5-star review! We are looking forward to welcome you back to the Marco Polo Plaza to provide you another marvelous stay. Best regards, Brian Connelly General Manager

4
Family Partner Couples

Very nice ambiance, very clean, great staff, location; location made it a little isolated, NO HEATED POOL, policy that did not allow me to swim

By on Jul 20, 2019

Review comment responded on Jul 21, 2019

Dear Guest, Thank you for your kind review in regards to your recent stay with us. We are happy to see you enjoyed being with us. We believe you are referring to the lightning where we are closing the pool due to danger and we apologize if this caused any inconvenience. We are looking forward to welcome you back again soon, hopefully with some uninterrupted pool time then. Best regards, Brian Connelly General Manager

1
Everyone

By on May 12, 2019

Review comment responded on May 16, 2019

Dear Anonymous, We are truly sorry to see only 1 star - perhaps you might be able to provide us with some more details about your stay experience as we have been unable to trace your booking with us as your profile does not provide us with a name. We would appreciate if you could contact my office directly so that we can try to understand and resolve the issues you had and please refer to our website for contact details as we are unable to post them here. We will be looking forward hearing from you. Best regards, Brian Connelly General Manager

4
Everyone

By on Feb 7, 2019

Review comment responded on Apr 3, 2019

Dear Guest, Thank you for the 5-star review! We are looking forward to welcome you back to the Marco Polo Plaza to provide you another marvelous stay. Best regards, Brian Connelly General Manager

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