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Pillows Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Pillows Hotel

Breakfast, lunch and dinner served
Deluxe Room | In-room safe, desk, free WiFi, bed sheets
Exterior
Gym
Superior Room | Room amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Gov. M. Roa Street, (Previously Kamuning St.), Cebu City, Cebu, 6000
  • Place, Mango Square
    ‪2 min walk‬
  • Place, Osmeña Fountain Circle
    ‪3 min walk‬
  • Place, Cebu Doctor's University Hospital
    ‪5 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, free WiFi, bed sheets

Standard Room

7.4 out of 10
Good
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, free WiFi, bed sheets

Superior Room

8.0 out of 10
Very good
(2 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, free WiFi, bed sheets

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 322 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Premier Suite

Premier Suite | In-room safe, desk, free WiFi, bed sheets

Premier Suite

  • 387 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Cebu City

Located in Capitol Site, Pillows Hotel is within a 5-minute walk of sights such as Osmeña Fountain Circle and Cebu Doctor's University Hospital. This 3.5-star hotel has 43 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Mango Square - 2 min walk - 0.1 miles
  • Robinsons Plaza - 3 min walk - 0.2 miles
  • Osmeña Fountain Circle - 3 min walk - 0.2 miles
  • Cebu Doctor's University Hospital - 5 min walk - 0.3 miles
  • Chong Hua Hospital - 5 min walk - 0.3 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 42 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Alejandro's Crispy Pata - ‬5 min walk
  • ‪Orange Brutus - ‬3 min walk
  • ‪Chowking - ‬3 min walk
  • ‪Ginabot atbang Apple Tree Suites - ‬2 min walk

About this property

Pillows Hotel

Pillows Hotel features a gym, free WiFi in public areas, and a meeting room. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for PHP 1250 per vehicle one-way. The front desk is staffed 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. This hotel also has laundry facilities.
Guests can expect free WiFi and LCD TVs with cable channels. Free local calls, safes, and desks are other standard amenities.
Recreational amenities at the hotel include a fitness center.

Similar properties

Exterior
Surestay Plus By Best Western Cebu City
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 200 reviews
$44 nightly
The price is $44
Apr 2 - Apr 3
Total with taxes and fees
Surestay Plus By Best Western Cebu City

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 1:00 PM for a fee: PHP 250 for adults and PHP 250 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pillows Hotel Cafe

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PHP 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: PHP 1000.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately PHP 250.00 for adults and PHP 250.00 for children
  • Airport shuttle fee: PHP 1250 per vehicle (one-way, maximum occupancy 2)
  • Late check-out fee: PHP 500 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Pillows Hotel Cebu
Pillows Cebu
Pillows Hotel Cebu Island/Cebu City
Pillows Hotel Hotel
Pillows Hotel Cebu City
Pillows Hotel Hotel Cebu City

Frequently asked questions

Are free cancellation options available at Pillows Hotel?

Pillows Hotel provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Pillows Hotel?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Pillows Hotel on Mar 27, 2026 start from $33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Pillows Hotel?

This hotel is situated in Capitol Site, just steps from Osmeña Fountain Circle and St Patrick’s Square, and within a short walk of Mango Square. You'll also find Colon Street and Ayala Center within a short drive.

Is parking available on site at Pillows Hotel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Pillows Hotel include a casino?

No, Pillows Hotel doesn't have a casino.

Will I find an indoor pool at Pillows Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Pillows Hotel?

Couples staying at this hotel will appreciate amenities like in-room massages as well as a restaurant and concierge services.

Are there hot tubs at Pillows Hotel?

No, this hotel doesn't have a spa tub.

Does Pillows Hotel have a restaurant with a breakfast menu?

Yes, Pillows Hotel serves a full breakfast for a surcharge each morning at Pillows Hotel Cafe.

Will Pillows Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Pillows Hotel.

Are there connecting rooms at Pillows Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Pillows Hotel?

The closest major airport to Pillows Hotel is Mactan - Cebu Intl. Airport (CEB), which is 9.2 mi away (42 minutes by car).

Are there rooms with balconies that I can book at Pillows Hotel?

No, you won't find guestrooms with balconies at Pillows Hotel.

Pillows Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 87 out of 238 reviews
Rating 8 - Good. 101 out of 238 reviews
Rating 6 - Okay. 22 out of 238 reviews
Rating 4 - Poor. 17 out of 238 reviews
Rating 2 - Terrible. 11 out of 238 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Alan Joseph

Liked: Cleanliness
Disliked: Property conditions & facilities
Room has no window. Staff are extremely courteous and friendly. Clean room. Perfect location.
Stayed 3 nights in Nov 2025

10/10 Excellent

leilanie

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Stayed 2 nights in Nov 2025

6/10 Okay

leilanie

Stayed 1 night in Oct 2025

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to where i was going.
Stayed 1 night in Sep 2025

10/10 Excellent

Russell

Stayed 14 nights in Jun 2025

10/10 Excellent

Gerber

Liked: Cleanliness, staff & service, property conditions & facilities
Love pillows hotel clean, spacious room and convenient around fuente area. With breafast. Its our 2nd time here. My suggestion add extra towels
Stayed 2 nights in Jun 2025

10/10 Excellent

Wayne

Liked: Cleanliness, amenities
Hospitality was Great,Room was Great,heaps of Space Restaurant was cosy, and Sweet
Stayed 1 night in May 2025

6/10 Okay

Roshan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Honest review

Check in was good, 1 hour ahead of time. The room was ok, but there was and still is an issue with the AC unit outside the room. At night, the condensate from the units above my room drip onto the unit outside my room and onto the roof below, causing a loud noise during the night. This was reported several times to Reception; maintenance attempted to rectify the issue, however the problem was reoccurring. The breakfast service is outstanding, very prompt and efficient, the hotel really excelled in this area! The room itself is a little outdated, showing signs of wear and tear, the side lampshades were mouldy, the shroud around the internal AC unit was showing signs of rust, the fins appear to be dirty, again another maintenance issue that needs to be addressed.
Stayed 3 nights in May 2025

10/10 Excellent

Iwan

Stayed 1 night in Feb 2025

10/10 Excellent

Jerica

Stayed 2 nights in Dec 2024

10/10 Excellent

Jerica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ninfa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Merrick

Liked: Cleanliness, staff & service
No coffee not tea spoon but good
Stayed 3 nights in Oct 2024

10/10 Excellent

Kathryn

Stayed 2 nights in Mar 2024

2/10 Terrible

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

This Hotel Wants All Your Money With Little Return

Pros: Staff Customer Service 100% Cons: The hotel policy is to charge you for early check-in ($500), lost room card ($500), extra toilet paper, shampoo, conditioner and bring your own trash liner because there are none for the trash dispensers. While the staff is very kind, when you give pushback on these additional charges, they kindly quote company policy, and that there is no wiggle room. The location of the hotel is questionable at best. Do not allow the low price to fool you. We recommend that you pay a little extra and seek elsewhere, buyer beware. Again the staff was very kind. That is the only positive thing about this location.
Stayed 4 nights in Jun 2024

4/10 Poor

Troy, Philadelphia

Liked: Staff & service
Disliked: Amenities
Air conditioner wasn't working and wifi is on and off although the hotel staff was very helpful but they have limits of what they can do in their logistics. Owner should upgrade those facilities. Disappointed that it was rate 8 in Agoda but has not uphold it in reality
Stayed 4 nights in May 2024

8/10 Good

Rhyan King

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far i enjoyed our stay, staffs were friendly and accomodating. Easy to deal with. Though the cr was small but overall, we enjoyed our short stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jehanna Lou

Stayed 1 night in Apr 2024

10/10 Excellent

Marie Car

Stayed 3 nights in Mar 2024

10/10 Excellent

Kasper

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Trezzalyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Trezzalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jehanna Lou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

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