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Recent guest reviews

It was ok. Couldnt have maid service due to covid. I did not like the low quality of tp or facial tissues. The linens were very nice and i liked the snack store at the desk. The staff was pretty good.

Very clean, nice property, staff was very nice and helpful.

Clean, comfortable room. Excellent breakfast. I highly recommend. Rooms were sanitized so we felt comfortable staying here.

Reserved an airport shuttle, confirmed twice, but on the morning of, the shuttle did not come. Later found out the driver was never notified. Also keycards stopped working daily and had to go to front desk to get this renewed every day of our stay.

The property and the room were excellent. Great place to stay!

Very accommodating staff, had a great stay. Kids had a blast in the pool.

The Hilton Garden Inn was very clean and had an awesome breakfast! Staff was very friendly and helpful when looking for places to eat. Kinda pricey, but nice hotel.

The staff at this hotel is amazing. Not sure if it is the water or the training - in any case they were amazing.

With limited options, this hotel offered a relatively comfortable experience during a cold winter's business stay.,

Began poorly: I arrived on 11:08PM UA flight and immediately phoned for shuttle. The bubbly desk clerk said fine. I then waited twenty min & phoned back. No apology, she acted as if she'd just now heard from me, and said she'd send the van. I waited 15 min., phoned back. By now, everyone had evacuated the airport but the security guard. She said van was on its way. It picked me up c. 11:50PM. Driver said he had not been told of me, did pick up my flight's crew, did not wait for me. I noted this at the hotel, but to no avail. Breakfast has kinks too, and should be included at the price.

Restaurant was average - staff was awesome!!! Rooms were clean and beds were comfortable!!!

At first check in, we were there at 3 pm, but our room wasn't quite ready.... so we waited a good 25 minutes, and we went back to get checked in we were told again, that our room wasn't still ready....?, by that time I was really frustrated!!! Man, you'd think we get at least get some type of discount at least with the breakfast the nest morning...? but nope we were eventually given our room key, and no offering of a cookies that were out in open on the check-in desk!!! Because by that time I and the family were hungry, tired! and we didn't get breakfast the next morning, because it $9.95 per person....! Big disappointment we went to M.C. Donald's to eat lunch!!! I've been treated better by other big name hotels.... Double-Tree Inn and the MGR waived our breakfast for the next two days for not having a room available for us immediately!!! Then at the Embassy Hotel, we had a great staff and hospitality, great breakfast.....loved it very much!!!! Here at the Casper Garden Hilton Inn the on duty MGR, was pretty rude only because we are native Americans and we looked poor, she watched us select items from the store pantry, and immediately had every item added up, before the check out staff on duty could tally up all of our items....we felt pretty unworthy of her standards, me and my daughter, I will never go back their again!!!!!!!!!!!!!!!!!!!!!

this hotel is very comfortable in a great location and has a great staff. Enjoyed my stay.

Stayed there one day as part of a weeklong road trip. Good value for money. Room is very clean, staff very courteous and overall a comfortable stay.

We just came up for the weekend for a concert at the Stampede, which was walking distance away, and worked out great for those who wanted to drink at the concert and not have to worry about driving. The service was phenomenal! Everyone was so nice, especially Burton who checked us in. He made sure my cousin and I had rooms on the same floor, enough room keys for our whole party, and was extremely helpful when we came down with questions. The rooms were clean, typical hotel room, nothing grand, but served the purpose of providing a place to sleep after partying :). We will definitely stay there the next time we’re in town.

We enjoyed a wonderful time that would have been perfect if a family with young children had not been put into the room above ours, checking in at shortly after 11 p.m. Due to our mid week stay and time of year the hotel was mostly empty and yet the front desk clerk chose to place a very loud and rowdy family above us. Even our lamps were shaking the children were jumping on the floor so hard. More thought could be given to placement of guest when the hotel is that empty. The check out clerk in the a.m. gave us a comp breakfast to help ease the sting. Great Hotel over all.

PEOPLE VERY FRIENDLY AND ACCOMADAING FOOD WAS GREAT

The hotel was clean and the people were nice. The breakfast selection was fair, and the food tasted good.

They personal staff where very accommodating. I would ask a question and they where right on it. Cleaning service was very fast.

N Poplar St Casper WY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located within a 5-minute walk of Casper Planetarium, Hilton Garden Inn Casper is within a 15-minute stroll of National Historic Trails Interpretive Center. This 3-star hotel has 121 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or make new friends at the free manager's reception on select days. For your convenience, breakfast is available for a fee each morning from 6 AM to 10 AM.


Rooms

The 121 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and minibars. Guests can expect 32-inch TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms have hair dryers and toothbrushes and toothpaste. Coffee makers, free newspapers, and free local calls are also available.


Property features

At Hilton Garden Inn Casper, guests enjoy an indoor pool, a fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Suite, Accessible

1 King Bed | Sleeps 5

One King Bed Evolution Suite

1 King Bed | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

Guest reviews for Hilton Garden Inn Casper

Everyone (2) Couples (6) Business (5) Family (10) Friends (1) Other (1)
4
Partner Couples Family

It was ok. Couldnt have maid service due to covid. I did not like the low quality of tp or facial tissues. The linens were very nice and i liked the snack store at the desk. The staff was pretty good.

By , from Baldwin City Ks on Sep 24, 2020

Review comment responded on Sep 28, 2020

Dear Valued Guest, Thank you for taking the time to share your feedback with us. During these times, guest satisfaction is one of our top priorities and we appreciate your kind words. Unfortunately, due to the current pandemic we are in, we do not go in to stayovers. Service can be requested through the front desk and additional supplies are always available by contacting the front desk 24/7. We appreciate your feedback and hope to welcome you back to our hotel in the near future.

5
Everyone

By on Aug 15, 2020

Review comment responded on Aug 25, 2020

Dear Valued Guest, We are happy to hear you had a positive experience at the Hilton Garden Inn in Casper! We value your input and encourage you to let us know more details about your experience with us. Thank you and we look forward to seeing you again in the near future!

5
Partner Couples

Very clean, nice property, staff was very nice and helpful.

By , from Ogden, Utah on Jul 21, 2020

Review comment responded on Jul 21, 2020

Hello Adele, Thank you for choosing our hotel, and for taking the time to write such a great review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a positive experience, and we are thrilled that we were able to exceed your expectations. We hope to see you again soon!

5
Family Family

Clean, comfortable room. Excellent breakfast. I highly recommend. Rooms were sanitized so we felt comfortable staying here.

By , from Coeur d Alene, ID on Jul 4, 2020

Review comment responded on Jul 7, 2020

Dear Dee, Hi [NAME], Thank you for taking the time to write this amazing review! We are thrilled to have you as part of the Hilton Garden Inn family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

2
Partner Couples Family

Reserved an airport shuttle, confirmed twice, but on the morning of, the shuttle did not come. Later found out the driver was never notified. Also keycards stopped working daily and had to go to front desk to get this renewed every day of our stay.

By on Jun 30, 2020

Review comment responded on Jul 7, 2020

Dear Valued Guest, Thank you for bringing this issue to our attention. Please accept my sincere apology for the issues you encountered during your stay. I can understand your frustration. We pride ourselves in giving the best possible guest experience, and I’m sorry we fell short in this instance. We hope you will give us another chance!

5
Partner Couples

The property and the room were excellent. Great place to stay!

By on May 25, 2019

5

great staff

Everyone

Very accommodating staff, had a great stay. Kids had a blast in the pool.

By , from Denver, CO on May 4, 2016

5

nice hotel!

Family

The Hilton Garden Inn was very clean and had an awesome breakfast! Staff was very friendly and helpful when looking for places to eat. Kinda pricey, but nice hotel.

By on Jun 15, 2015

5

staff

Family

The staff at this hotel is amazing. Not sure if it is the water or the training - in any case they were amazing.

By on Mar 9, 2015

4

business trip

Business

With limited options, this hotel offered a relatively comfortable experience during a cold winter's business stay.,

By on Jan 7, 2015

Hilton Garden Inn Casper

1150 N Poplar St, Casper, WY 82601
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