Brand new super clean quiet hotel with nice service, spacious room, comfy bed and good a/c.
Great check in late night person in charge was awesome
Breakfast was great..room clean! Staff friendly! Could have better pillows tho
Great late night counter gentleman .................
I liked that it was close to shopping and food. STAFF was a little slow, front desk never answered phone when I called, and my shower filled up with water when it was on ( yes the drain was open)
While the property had excellent reviews, our experience was horrible. Did not honor our reservation. Stayed elsewhere.
Convenient and comfortable... dog friendli ... enjoyed our stay
We were put in the room end of the hallway on the first floor by the exit door to the parking lot on the side of the building. We slept not well at all with the traffics and door slamming sound all night. Hotel staff didn’t concern about that and it was pretty slow not based on what seen in the parking lot. We will need to have a long drive and hope it is safe for us with horrible sleep. So disappointed.
Great place to stay if you are going to be in Casper for any reason. Staff is very friendly and helpful. Awesome breakfast.
Room and bathroom are nice and big. Although price was a little high but overall I would stay here again
A very nice, clean, quiet hotel with a good enough breakfast, nice staff and nice pool and hot tub.
We enjoyed our stay. The rooms are very large and the breakfast was great. The whole hotel had a very nice feel.
We only stayed here one night on our way to Flaming Gorge. The hotel was very clean and well kept, staff was very helpful with answering questions. We especially liked the breakfast!
The room was nice and clean and quiet, the complimentary breakfasts were awesome, felt like a visit home, great relaxing experience, great staff
Stayed at the hotel for an overnight business trip. I have stayed at Best Western Plus hotels in the past and have always had great stays. So I booked this hotel based on past experience with the hotel chain. Once again I was amazed at the attention to detail of everything. What I mean is a front desk that helped me with information concerning the city as far as shopping and restaurants. Bathrooms will larger bath towels than other hotels among other things. A breakfast that was full of choices and a person assigned to monitor the area who was very friendly and helpful.
Enjoyed our stay - it was seamless, comfortable, and room was great-looking. A treat. Sink is in bathroom rather than separate, and the pillows weren't *quite* the amazing quality that some hotels have - but still very comfortable. These are the only things I can think to mention that one might prefer to be different. Oh - there was a loud snorer next door; when our room was silent we could pick out a little snoring. Nothing that would keep you awake, though. Everything seemed clean, new, predictable, reliable, just that much nicer than many other hotels at this price. I will look for these hotels and continue to stay in them.
Reserved this as a get a way for our adult children's anniversary. The son and daughter-in-had to wait 30 minutes to check them in. Told it was a card reader issue. When actually the staff found their room was marked as dirty by the computer so he left to check the status. (Told by day shift when I called about the reason my children have not had any type of outreach by Best Western Plus in Casper, WY) So he put them in another room that was marked clean and did not check it. That room was dirty as well. My children were young and did not want to wait again, so they stayed in the clean bed in a dirty room. My daughter and son-in-law told the staff the next day and all the day staff could say was that my younger children should have told them. Called two days later and spoke to the person they spoke with and she said she had made her manager aware of the situation. As I told her no one has called to apologize to my son and daughter-in-law. Then when I used a stern voice the person working said I was yelling, I told her I was not yelling I was just using a stern voice and she hung up on me. I had called hoping they were going to do something to make this right so that I could write a review that there was an issue but they had made it right but instead all you get are excuses and not my fault attitudes. It was the holiday we were shorthanded and I am not the one who booked them in a dirty room. Did you make your manager aware of this? Yes I did. Yet NO CONTACT HERE.
enjoyed our stay, comfortable beds.little out of the way. a little hard to find in the dark.
Located 3 mi (4.8 km) from Eastridge Mall, Best Western Plus Casper Inn & Suites is within a 10-minute drive of other popular attractions like National Historic Trails Interpretive Center. This 97-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception.
Best Western Plus Casper Inn & Suites's 97 air-conditioned rooms provide refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include ironing boards and desks.
Built in 2015, the brand new Best Western Plus Casper Inn & Suites offers an indoor pool, a fitness center, and a spa tub. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Brand new super clean quiet hotel with nice service, spacious room, comfy bed and good a/c.
Great check in late night person in charge was awesome
Thank you!
Breakfast was great..room clean! Staff friendly! Could have better pillows tho
Thank you for sharing your feedback. We hope to have the opportunity to serve you again in the future.
Great late night counter gentleman .................
Thank you for sharing your experience. We will be sure to pass you comments along to the gentleman at the front desk!
Thank you for your feedback!
I liked that it was close to shopping and food. STAFF was a little slow, front desk never answered phone when I called, and my shower filled up with water when it was on ( yes the drain was open)
While the property had excellent reviews, our experience was horrible. Did not honor our reservation. Stayed elsewhere.
Convenient and comfortable... dog friendli ... enjoyed our stay
We were put in the room end of the hallway on the first floor by the exit door to the parking lot on the side of the building. We slept not well at all with the traffics and door slamming sound all night. Hotel staff didn’t concern about that and it was pretty slow not based on what seen in the parking lot. We will need to have a long drive and hope it is safe for us with horrible sleep. So disappointed.
Thank you!