Best Western Hotel Toubkal4.0 out of 5.0
Recent guest reviews
Except for the bathroom,everything very old and falling apart.needs major updating. Chair fell apart and heating system makes so much noise you cannot sleep. we liked the location though.Breakfast is adequate but not competitive with other hotels same pricegroup
I stayed one night alone in the hotel, and it is actually quite close to the train station, it took me around 2 mins to arrive, so it is quite convenient for single traveling women. I actually did not use any taxi to reach the city center I just had a 20 mins walk and reached the mosque
The location couldn’t be better. Everything you need is close by: the tram, car rentals, restaurants, the market, the Excelsior... Service is quite good, depends on who is working at the reception. The lobby is ok, but the rooms and the view are pretty ugly. The hotel definitely has seen better days (ugly colors: beige and brown, red carpet, old bathroom). But for a short stay it is totally fine. Anyway you do not expect a 5 star hotel to have the same standards as in Europe
Best Western Hotel Toubkal is a good choice if you find a deal for a room. The location is good. The staff is friendly and professional. The rooms are nicely decorated with all necessities. Breakfast is not inclusive the room price.
The best service we received was from the doorman and the bellhop. The front desk staff should speak better English and be more cordial and helpful, and housekeeping should provide 2 bottles of water per room, per day (not just on the first day), which seems to be an industry standard.
I stayed here twice - in 2017 and also in 2016. The location is very convenient to the Old City, the train station and you can walk to the square where music buskers play and the older buildings lining, but it's tucked behind the main streets. And you need to be a bit careful in part of this area late at night. It is clean, there is a very small lobby but helps if you are waiting or being met. Staff are friendly, there is a restaurant and a bar with an excellent keyboardist. The down sides - the rooms are very dark. It was quite hot when I arrived & there is central air, but I needed windows open. One of the staff came into my room when I was sleeping in the morning. So it was locked, he must have used an entry card. When I screamed, he just laughed and did not leave until I yelled at him. Of course, I should have also bolted the door - be sure to do that.
Located a stone's throw from the main train station, this hotel is ideal for exploring Casablanca (what little there is to explore) and provides clean comfort, although not much luxury. If you're coming from the airport, the train ride to the main station is easy and inexpensive, although the service isn't as frequent or comfortable as it could be. The hotel has a comfortable, marble lined lobby and the staff are welcoming and friendly. Even if you arrive very early before check in, they'll do their best to get you a room if it's available, which is always appreciated after an overnight long haul flight. The rooms are spacious and clean, if somewhat old and dark. The furniture could do with an update, but it's perfectly comfortable. Tea, coffee, a small 33cl bottle of water are provided for free, but only once. They are not replenished after being used. There's a kettle and also an (expensive) choice of drinks and snacks in the fridge. The large closet has a safe. The beds are comfortable and the linens very clean. I never found the aircon control, so not sure if it's centrally provided, but the rooms were cool enough in autumn. There's a flat screen TV, but I never turned it on and very reliable, free wifi. There's an adjoining door to the next room. There is noise from the rooms and corridors from TV's, radios, chatter and cleaning staff. Across the street is a big building development and on weekdays, drilling started before 8:00am and went on all day. It is very loud and very annoying. No idea when the project will be finished but it looks like it's only just started as of November 2017. The bathrooms are old, but kept clean. The bath tub and basin were both chipped and cracked. They provide soap bars and shampoo, but not every day. The towels were old, but clean enough. Breakfast is either included in your rate or available for MD100 per day (about 10 USD) and is very good value. A buffet is provided of breads, pastries, fruits, cold cuts, cheeses, breakfast meats, tea, coffee, watered juices, yogurts. Plenty of food. They will also cook eggs to order, but this isn't well advertised. The restaurant staff are either very, very friendly and warm or extremely hostile and cold. It's 50/50. All in all, a good property for good rates in a good area. Everything Casablanca can offer is within walking distance or a taxi ride.
I would give it an average rating if it were not for the very annoying fact that both our and our companion's non-smoking rooms smelled heavily of smoke. Not surprising as they had ash trays! The room was dated, but clean, though the sheets and towels were dingy and worn. The hotel restaurant's food was fair. The staff very friendly and helpful. It is walking distance to the Medina, Rick's Cafe (if you are feeling especially touristy), and even the mosque if you have the energy. Given how variable the taxi rates are, walking is a good option. I guess this convenience makes the Best Western an OK value, but for $20 more, there are better hotels.
Hotel was near train station which was the best option for us. Personal was helpful. Nice inside also. Additional costs.. Breakfast and city tax was not included in the price. Worth the price. Good sleep in big bed.
Nice hotel well located, stuff is friendly, close to train station and tram, the price not expensive, I command this hotel for travelers coming for work. Breakfast is a buffet well presented, there is a nice piano bar with live music at night
- Walking distance to Place Mohammed V
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
Place Mohammed V is a short stroll from Best Western Hotel Toubkal, and other popular attractions like Hassan II Mosque are within a couple of miles (3 km). This 4-star hotel has 67 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free valet parking. Centrally located in Casablanca, the hotel is also a short walk from Complex Cultural Sidi Belyout and United Nations Square.
This hotel serves as home to a pub, along with a restaurant that specializes in Moroccan cuisine. Order from room service to satisfy your hunger without leaving your room. For your convenience, breakfast is available for a fee.
All 67 soundproofed rooms feature minibars, free newspapers, and safes. Guests can enjoy satellite TV and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Phones and desks are also standard.
Best Western Hotel Toubkal features a nightclub, free WiFi in public areas, and a 24-hour business center. If you drive, put free valet parking to good use. The front desk has multilingual staff that can help with dry cleaning/laundry and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.
Reviews from Trip Advisor
52% of guests recommend this hotelTotal of 300 reviews