Hotel Voilá Centro Histórico

4.0 star property
VIP Access

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Photo gallery for Hotel Voilá Centro Histórico

Exterior
Superior Twin Room | In-room safe, individually decorated, individually furnished
Exterior
Restaurant
2 bars/lounges, poolside bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
calle las carretas centro historico, Cartagena, Bolívar, 130001
  • Place, Clock Tower
    ‪1 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪3 min walk‬
  • Place, Walls of Cartagena
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Double Room

8.4 out of 10
Very good
(32 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Grand Room, 1 King Bed

8.6 out of 10
Excellent
(22 reviews)
  • 262 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Design Double Room

7.6 out of 10
Good
(4 reviews)
  • Garden view
  • 283 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 253 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

Superior Double Room, 1 Queen Bed

  • City view
  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Cartagena

Located in Cartagena Walled City, Hotel Voilá Centro Histórico is adjacent to Clock Tower and within a 15-minute walk of popular sights like Cartagena de Indias Convention Center. This 35-room, 4-star hotel welcomes guests with 2 outdoor pools, free breakfast, and free in-room WiFi.

What's nearby

  • Clock Tower - 1 min walk - 0.1 miles
  • Cartagena de Indias Convention Center - 3 min walk - 0.2 miles
  • San Pedro Claver Church and Convent - 5 min walk - 0.3 miles
  • Bolivar Square - 5 min walk - 0.3 miles
  • Walls of Cartagena - 6 min walk - 0.4 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 13 min drive

Restaurants

  • ‪Restaurante Candé - ‬1 min walk
  • ‪Amaretto - ‬1 min walk
  • ‪Barra 7 - ‬1 min walk
  • ‪Mama’s Pizza - ‬1 min walk
  • ‪Mirador Café & Bar - ‬2 min walk

About this property

Hotel Voilá Centro Histórico

Renovated in 2022, Hotel Voilá Centro Histórico offers 2 outdoor pools, a rooftop terrace, and free WiFi in public areas. The front desk is staffed 24/7 to help with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, wedding services, and a garden.
Guests can expect free WiFi and 50-inch LCD TVs. Bathrooms offer rainfall showers, hair dryers, and bathrobes. Free local calls, safes, and wardrobes or closets are other standard amenities. Change of towels is available on request.
2 outdoor swimming pools are on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1850
  • Colonial architecture
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • Renovated entire property - June 2022

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV

Food and drink

  • Champagne service
  • Chef service
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for COP 150000 per pet, per night
  • Dogs and cats only
  • 1 total (33 lbs is the maximum weight per pet)
  • Food and water bowls are available

Children and extra beds

  • Rollaway/extra beds are available for COP 250000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: COP 150000 per pet, per night
  • Rollaway bed fee: COP 250000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: noon
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

VOILÁ CENTRO HISTORICO
Voilá Centro Histórico Hotel
Voilá Centro Histórico Cartagena
Voilá Centro Histórico Hotel Cartagena

Frequently asked questions

Is a free cancellation option available at Hotel Voilá Centro Histórico?

Hotel Voilá Centro Histórico offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Voilá Centro Histórico?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at Hotel Voilá Centro Histórico on May 26, 2026 start from $178, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel Voilá Centro Histórico?

This hotel is situated in Cartagena Walled City within a short 1-minute walk of Clock Tower and also 19 minutes on foot from Bocagrande Beach. You'll also find Bolivar Square and Palace of the Inquisition Cartagena Historical Museum less than a mile away.

Will I be able to park at Hotel Voilá Centro Histórico?

No, there isn't parking at this hotel.

Does Hotel Voilá Centro Histórico have a casino at the property?

No, Hotel Voilá Centro Histórico doesn't have a casino.

Is there an indoor pool at Hotel Voilá Centro Histórico?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 10:00 AM and 8:00 PM.

Is Hotel Voilá Centro Histórico good for couples?

There are many amenities for couples at this hotel, including a chef service, champagne service, and in-room massages.

Are there hot tubs at Hotel Voilá Centro Histórico?

No, there isn't a spa tub at this hotel.

Does Hotel Voilá Centro Histórico have a restaurant with a breakfast menu?

Yes, Hotel Voilá Centro Histórico serves free full breakfasts each morning from its restaurant.

Does Hotel Voilá Centro Histórico allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Voilá Centro Histórico for a fee of COP 150000 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Voilá Centro Histórico?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Voilá Centro Histórico?

The closest major airport to Hotel Voilá Centro Histórico is Rafael Nunez Intl. Airport (CTG), which is 3.2 mi away (13 minutes by car).

Can I book a room with a balcony at Hotel Voilá Centro Histórico?

No, there aren't any guestrooms with balconies at Hotel Voilá Centro Histórico.

Does Hotel Voilá Centro Histórico offer wedding services?

There are wedding services available at Hotel Voilá Centro Histórico if that's in your vacation plans.

Hotel Voilá Centro Histórico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 565 out of 799 reviews
Rating 8 - Good. 150 out of 799 reviews
Rating 6 - Okay. 49 out of 799 reviews
Rating 4 - Poor. 19 out of 799 reviews
Rating 2 - Terrible. 16 out of 799 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities
Pasamos 3 dias maravillosos en Cartagena en este hotel super bien ubicado Hotel Voilà, si lo que quieres es pasear por la ciudad y conocer el centro historico este es el lugar Quiero agradecer a todo el personal a Su Gerente Angie que nos hizo sentir en casa y dos mujeres que siempre nos atendieron como familia en el desayuno Luz y Marinela y todo el personal hizo este lugar muy especial Recomendado 100%
Stayed 3 nights in Jan 2026

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, great location to walk around, bed was very comfortable. There is music playing everywhere in the city really late at night , so be prepared!
Stayed 3 nights in Jan 2026

8/10 Good

Aaron

Stayed 5 nights in Jan 2026

10/10 Excellent

Aaron

Stayed 1 night in Jan 2026

8/10 Good

Freddy

Stayed 4 nights in Dec 2025

8/10 Good

Kelly, Fort Lauderdale

Traveled with group, Traveled with family
Liked: Staff & service, amenities
It was a quaint hotel and the staff was all very friendly and accommodating. The room could have been cleaner. Up by the ceiling looked like cockroach droppings and the tile in the shower (floor & walls) needed scrubbing. We bought flip flops to use while showering. Also the floor where they served breakfast and the benches there needed a good cleaning. They were very accommodating at breakfast to make eggs however you’d like them. But service at the Bar in the lobby was slow. It was faster to go down the street for coffee than get it in the hotel lobby. Also it was very loud in the room at night coming from the top floor. But they did provide ear plugs by the bed. You could also hear activity from the floor above and next to our room. It was a nice hotel with a great location but needed cleaned up.
Stayed 5 nights in Dec 2025

2/10 Terrible

Julie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I wanted to love this hotel at least based on the photos however, my stay was ruined on the first day by bed bugs. We shared our discovery with the front desk and the only recourse was a bed sheet change. We never heard from the Manager after leaving several messages with front desk staff, Expedia emails sent and WhatsApp messages. We spent more time outside of room than intended, never a moment to relax during the day or sleep in peace. To make matters worse, housekeeping on several occasions did not replenish the room with clean towels or toilet paper. We had to visit the front desk 3+ times to ask for those items. I would not recommend this hotel to anyone or stay here again.
Stayed 7 nights in Dec 2025

10/10 Excellent

Brett

Stayed 2 nights in Dec 2025

10/10 Excellent

Virginia

Stayed 3 nights in Dec 2025

8/10 Good

jose henry

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 5 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

A

Stayed 1 night in Dec 2025

6/10 Okay

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very friendly and amazing staff Checked in late at night and the street was closed to traffic. Had to walk with luggage to find the hotel. At night very sketchy neiborhood. During the day it looked ok. Room had a stuffy and musty smell
Stayed 1 night in Dec 2025

8/10 Good

lorena

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a prime location, clean and modern room, friendly staff, and received a welcome fruit dish which is a nice touch. There was construction of some sort happening at around 7 am so that was bothersome and made it difficult to sleep. Breakfast is included which is nice but was underwhelming so if you want to be full, I’d go elsewhere. Otherwise, it can be a quick meal.
Stayed 1 night in Dec 2025

10/10 Excellent

Rodolfo J

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 3 nights in Dec 2025

8/10 Good

Amir

Business traveler
Liked: Cleanliness, staff & service, amenities
Great location, great service, large room, good food what can you ask for more
Stayed 2 nights in Dec 2025

6/10 Okay

Hani

Stayed 4 nights in Dec 2025

10/10 Excellent

NICOLAS

Stayed 1 night in Nov 2025

10/10 Excellent

Imran

Stayed 2 nights in Nov 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 3 nights in Nov 2025

6/10 Okay

Kimberly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and very spacious. The only thing is I found a dead bug in the bed on the first day. Also they were very strict in terms of guests. I was not able to even let my friend upstairs to grab something without paying an additional fee, mind you after I already paid $1000+ for the room. Also due to an issue with the expedia reservation that I made for THREE adults, on the hotels end it only showed a reservation for one. I was then forced to pay an additional fee to have my other guest on my trip to stay in the hotel. It felt like I was being scammed out of more money. Other than those hiccups, the staff was amazing and so accommodating. They were so kind and helpful. The free breakfast was amazing every morning and the restaurant on the 5th floor was 10/10. I loved it! I just wish they were not so strict and money hungry.
Stayed 4 nights in Oct 2025

8/10 Good

María Guadalupe Casillas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Awesome
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and well maintained. The breakfast was excellent. The breakfast staff was wonderful.
Gelato everywhere
Beautiful murals and street art
Gelato everywhere
Great desserts and coffee
Stayed 6 nights in Oct 2025

10/10 Excellent

Anthony F, Brooklyn

Stayed 3 nights in Oct 2025