Sonesta Hotel Cartagena

4.0 star property

Choose dates to view prices

Photo gallery for Sonesta Hotel Cartagena

3 outdoor pools, open 9 AM to 8 PM, pool umbrellas, sun loungers
Reception
Standard Twin Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk
2 restaurants, breakfast served
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Carrera 9 No 35 104, Anillo Vial - Zona Norte, Cartagena, Bolivar, 130002
  • Place, La Boquilla Beach
    ‪5 min walk‬
  • Place, Las Americas International Convention Center
    ‪17 min walk‬
  • Place, Bocagrande Beach
    ‪32 min drive‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬

Room options

Standard Double Room, 1 King Bed

8.2 out of 10
Very good
(40 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Twin Room, 2 Double Beds

8.2 out of 10
Very good
(22 reviews)
  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Double Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Twin Room, 2 Double Beds

8.4 out of 10
Very good
(8 reviews)
  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

You may also like

About the neighborhood

Cartagena

Located in La Boquilla within a short walk of La Boquilla Beach, Sonesta Hotel Cartagena is within a mile (2 km) of Las Americas International Convention Center. This 152-room, 4-star hotel welcomes guests with 3 outdoor pools, 2 restaurants, and a 24-hour gym.

What's nearby

  • La Boquilla Beach - 5 min walk - 0.3 miles
  • Las Americas International Convention Center - 17 min walk - 0.9 miles
  • Cartagena de Indias Convention Center - 19 min drive - 5.7 miles
  • Clock Tower - 20 min drive - 5.3 miles
  • Bocagrande Beach - 32 min drive - 6.6 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 12 min drive

Restaurants

  • ‪Juan Valdez Café - ‬11 min drive
  • ‪Zona Norte - ‬20 min walk
  • ‪Subway - ‬12 min drive
  • ‪La Carbonería - ‬12 min drive
  • ‪Blas El Teso Bar Restaurante - ‬19 min walk

About this property

Sonesta Hotel Cartagena

Sonesta Hotel Cartagena features 3 outdoor pools, a children's pool, and a 24-hour gym. There's free parking, and an airport shuttle (available 24 hours) for COP 40 per room roundtrip. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and luggage storage. Other amenities at this beach hotel include free WiFi in public areas, an outdoor tennis court, and meeting rooms.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include balconies, minibars, and free local calls. Change of towels is available on request.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 poolside bars
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Restaurante Enso
  • Restaurante Palenke

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Outdoor tennis court
  • Stereo

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (2,293 square feet of space)
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Lifeguards
  • Renovated entire property - June 2022
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: COP 450000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The lobby outdoor pool at this property will be undergoing maintenance every Tuesday or Wednesday following a holiday weekend; the beach access at this property will be undergoing maintenance every Monday or Tuesday following a holiday weekend; and the Spa and wet zones are closed every Monday or Tuesday following a holiday weekend.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids, 11 years old and younger stay free when using existing bedding (children may not be eligible for free breakfast)
  • Rollaway/extra beds are available for COP 90000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: COP 40 per room (roundtrip)
  • Late check-out fee: COP 450000
  • Rollaway bed fee: COP 90000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9 AM to 8 PM.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Sonesta Cartagena
Sonesta Hotel Cartagena
Sonesta Hotel Cartagena Hotel
Sonesta Hotel Cartagena Cartagena
Sonesta Hotel Cartagena Hotel Cartagena

Frequently asked questions

Are free cancellation options available at Sonesta Hotel Cartagena?

Sonesta Hotel Cartagena offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Sonesta Hotel Cartagena?

As of May 7, 2026, prices found for a 1-night stay for 2 adults at Sonesta Hotel Cartagena on Jun 1, 2026 start from $127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Sonesta Hotel Cartagena?

This hotel is situated in La Boquilla within a short 7-minute walk of La Boquilla Beach and also 16 minutes on foot from Las Americas International Convention Center. You'll also find Marbella Beach and Walls of Cartagena within a short drive.

Will I be able to park at Sonesta Hotel Cartagena?

Yes, self parking is offered for free at the hotel. Though parking is available on request, wheelchair-accessible parking is also available.

Does Sonesta Hotel Cartagena have a casino on the premises?

No, Sonesta Hotel Cartagena doesn't have a casino.

Will I find an indoor pool at Sonesta Hotel Cartagena?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 9 AM and 8 PM.

Is Sonesta Hotel Cartagena a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 2 restaurants, 3 outdoor pools, and 2 poolside bars.

Does Sonesta Hotel Cartagena have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sonesta Hotel Cartagena have a restaurant with a breakfast menu?

Yes, Sonesta Hotel Cartagena has 2 restaurants, and serves free buffet breakfast each morning.

Will Sonesta Hotel Cartagena allow pets to stay for free?

No, pets aren't allowed at Sonesta Hotel Cartagena though service animals are welcome.

Does Sonesta Hotel Cartagena have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Sonesta Hotel Cartagena?

The closest major airport to Sonesta Hotel Cartagena is Rafael Nunez Intl. Airport (CTG), which is 3.8 mi away (12 minutes by car).

Can I book a room with a balcony at Sonesta Hotel Cartagena?

Yes, every guestroom at Sonesta Hotel Cartagena comes with a balcony.

Does Sonesta Hotel Cartagena have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Sonesta Hotel Cartagena.

Sonesta Hotel Cartagena Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 456 out of 1005 reviews
Rating 8 - Good. 260 out of 1005 reviews
Rating 6 - Okay. 150 out of 1005 reviews
Rating 4 - Poor. 68 out of 1005 reviews
Rating 2 - Terrible. 71 out of 1005 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 3 nights in Mar 2026

4/10 Poor

JAVIER

Stayed 1 night in Feb 2026

6/10 Okay

Courtney

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel staff were kind and personable. The grounds were kept clean throughout my stay and despite being aged, the property is well-kept. Free buffet was bare minimum, just something to fill your belly. As an American who only speaks English, it was frustrating that the staff only speaks Spanish. I had to communicate with them via a translation app. The tv only played Spanish stations. The pamphlets in the room were all in Spanish. No one was there to explain which restaurants were open at certain times. Room service was not available at certain times. There was no one to offer information about excursions etc. The rooms were a little outdated, but clean and comfortable. The shower doesn’t have a full door, so the water just floods on the bathroom floor during your shower. The bed was comfortable enough. They charge you for the beverages and snacks in the room so use at your own risk. The hotel was close to the airport and the tourist attractions and that was a plus. Overall, I would not return to the hotel. I expected more from a Sonesta brand.
Stayed 4 nights in Jan 2026

8/10 Good

Fernando, West Henrietta

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful. Had a problem with the door lock and the balcony door lock but the staff was helpul trying to fix the problem. Breakfast was very good and the pool and pool area was very nice
Stayed 2 nights in Jan 2026

6/10 Okay

Ife

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We had a couple hicups. The first room, the balcony door didn't lock. The moved us to another door and it was the same issue. They did dix it on the second room. Overall the stay was good. The staff was nice! Didn't care too much for the area of rhe hotel.
Stayed 5 nights in Jan 2026

8/10 Good

Tiffani

Traveled with group
Liked: Cleanliness
Great food!
Stayed 4 nights in Jan 2026

2/10 Terrible

Charles

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Had a great experience here. The property is huge and it’s off the beach so decent views from the balcony and two pools one closer to the beach and one closer to property but still just a 3 min walk on property. Tennis court and the restaurant had an amazing seafood dish, cazual con marisco de Colombia. I had to take one home with me. My room didn’t have strong ac and they quickly found me a better room with normal ac. There was really no complaints. The place is nice and it wasn’t expensive. It’s not the closest to getsemani if you like night life so 22 min uber ride is needed because there is no nightlife in the beach area. But at least you get to wake up to a beach and it’s the only area they have hotels , with a beach front, where you don’t have to take a boat to stay in the beachfront island and not to far from night light.
Stayed 2 nights in Jan 2026

10/10 Excellent

Daniela

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff
Stayed 3 nights in Jan 2026

2/10 Terrible

Nube

Disliked: Cleanliness, amenities, property conditions & facilities
A bordo popped in my leg while eating breakfast.
Stayed 3 nights in Jan 2026

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Todo estuvo increíble en este hotel: la habitación, las piscinas, la comida, el acceso a la playa, etc. Muchas gracias por todo!
Stayed 2 nights in Jan 2026

8/10 Good

Maria G

Stayed 3 nights in Jan 2026

4/10 Poor

Jorge

Stayed 1 night in Jan 2026

10/10 Excellent

Haide

Traveled with family
Liked: Cleanliness, amenities
Fun clean pretty
Stayed 4 nights in Oct 2025

10/10 Excellent

Enna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Corteous staff, close to the airport.
Stayed 1 night in Jan 2026

10/10 Excellent

Leon

Stayed 4 nights in Dec 2025

6/10 Okay

Thomas

Traveled with family
Disliked: Amenities
Room wasnot overlooking the ocean breakfast no tabels available and buffet empty restaurnat service ad night no addentive
Stayed 4 nights in Jan 2026

4/10 Poor

Luis, Bogota

Traveled with family and small children
Liked: Staff & service, amenities
The pictures aren’t as accurate as they seem in the Expedia page. The ocean is not right in front of the hotel. Even though it is close you still have to walk a good 100 mtrs to get to it and the surroundings are not that nice. Little details in the elevator and bathrooms makes it look like the hotel don’t take care of certain spaces. There is not even a coffee maker in the room. This hotel, which is ok, should be 3 stars
Stayed 2 nights in Jan 2026

2/10 Terrible

simone

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito sujo, circulação precária , e sem controle de hóspedes , não dormi a noite inteira por causa de uma festa no quarto do lado , gritos e música alta até as 5 da manhã, e muitas pessoas no mesmo
Stayed 1 night in Jan 2026

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the second time I stay at sonesta hotel in Cartagena and it was perfect ! First time with my family kids and husband and the second time just two of us. From the moment you arrive at the hotel everyone is so welcoming! The person that helps you with the suitcase the people at the reception that is so friendly and understanding the person that clean the room and wait for us because we get up late and she was so nice !! everyone of you guys that work at the hotel make our stay feel the most comfortable and safe vacation !!and I need to mention too the people that work in the breakfast area !!! Amazing people !! My room 309 !! Pool view ! Amazing room ! Thank you Sonesta Cartagena ! You guys are amazing people!!!
Stayed 3 nights in Jan 2026

2/10 Terrible

Santiago

Disliked: Cleanliness, amenities, property conditions & facilities
Big disaster unhealthy place
Stayed 1 night in Jan 2026

4/10 Poor

Douglas

Traveled with partner
Disliked: Cleanliness
Booked a “Superior Double Room 1 king bed” with Expedia. At reception the hotel said that my third party agent (Expedia) messed up the reservation and we were only offered a “Standard Room single bed” for the same price. Spend 1.5 hrs at reception trying to resolve. Very frustrating
Stayed 1 night in Jan 2026

4/10 Poor

Douglas

Traveled with partner
"Bait and Switch". I booked a "Superior Double Room, 1 King bed" on Expedia. When I got to the front desk they said that your third party site (Expedia) messed up the room category and only "Standard Room" was booked. Spent 1.5 hrs. at reception trying to get resolution.
Stayed 1 night in Jan 2026

6/10 Okay

Daphne

Stayed 9 nights in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025