Sonesta Hotel Cartagena

4.0 star property
Beach hotel with 3 outdoor pools

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Photo gallery for Sonesta Hotel Cartagena

3 outdoor pools, open 9 AM to 8 PM, pool umbrellas, sun loungers
Free daily buffet breakfast
Standard Twin Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk
Exterior
Standard Twin Room, 2 Double Beds | Room amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Room service

Explore the area

View in a map
Carrera 9 No 35 104, Anillo Vial - Zona Norte, Cartagena, Bolivar, 130002
  • La Boquilla Beach
    ‪3 min walk‬
  • Las Americas International Convention Center
    ‪17 min walk‬
  • Clock Tower
    ‪13 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪5 min drive‬

Room options

Standard Double Room, 1 King Bed

8.4 out of 10
Very good
(38 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Twin Room, 2 Double Beds

8.0 out of 10
Very good
(7 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Double Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room, 2 Double Beds

8.4 out of 10
Very good
(20 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

Twin Room Superior

  • 376 sq ft
  • Sleeps 4

Room Standard

8.0 out of 10
Very good
(2 reviews)
  • 430 sq ft
  • Sleeps 2

Room Standard

10.0 out of 10
Exceptional
(2 reviews)
  • 430 sq ft
  • Sleeps 4

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About the neighborhood

Cartagena

Located in La Boquilla within a short walk of La Boquilla Beach, Sonesta Hotel Cartagena is within a mile (2 km) of Las Americas International Convention Center. This 152-room, 4-star hotel welcomes guests with 3 outdoor pools, 2 restaurants, and a 24-hour gym.

What's nearby

  • La Boquilla Beach - 3 min walk - 0.2 miles
  • Las Americas International Convention Center - 17 min walk - 0.9 miles
  • Marbella Beach - 9 min drive - 3.4 miles
  • Clock Tower - 13 min drive - 5.3 miles
  • Cartagena de Indias Convention Center - 14 min drive - 5.7 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 12 min drive

Restaurants

  • ‪Puerto Vallarta - ‬5 min drive
  • ‪Masaki - ‬12 min drive
  • ‪La Pescadería - ‬12 min drive
  • ‪Bar Restaurante Blas El Teso - ‬19 min walk
  • ‪Subway - ‬12 min drive

About this property

Sonesta Hotel Cartagena

Beach hotel with 3 outdoor pools
Sonesta Hotel Cartagena features 3 outdoor pools, a children's pool, and a 24-hour gym. There's free parking, and an airport shuttle (available 24 hours) for COP 40 per room roundtrip. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this beach hotel include free WiFi in public areas, an outdoor tennis court, and meeting rooms.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include balconies, minibars, and free local calls. Change of towels is available on request.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 poolside bars
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Restaurante Enso
  • Restaurante Palenke

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Outdoor tennis court

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (2,293 square feet of space)
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Lifeguards
  • Renovated entire property - June 2022
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: COP 450000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The lobby outdoor pool at this property will be undergoing maintenance every Tuesday or Wednesday following a holiday weekend; the beach access at this property will be undergoing maintenance every Monday or Tuesday following a holiday weekend; and the Spa and wet zones are closed every Monday or Tuesday following a holiday weekend.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids, 11 years old and younger stay free when using existing bedding (children may not be eligible for free breakfast)
  • Rollaway/extra beds are available for COP 90000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: COP 40 per room (roundtrip)
  • Late check-out fee: COP 450000
  • Rollaway bed fee: COP 90000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9 AM to 8 PM.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Sonesta Cartagena
Sonesta Hotel Cartagena
Sonesta Hotel Cartagena Hotel
Sonesta Hotel Cartagena Cartagena
Sonesta Hotel Cartagena Hotel Cartagena

Frequently asked questions

Are free cancellation options available at Sonesta Hotel Cartagena?

Sonesta Hotel Cartagena offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Sonesta Hotel Cartagena?

As of Sep 17, 2025, prices found for a 1-night stay for 2 adults at Sonesta Hotel Cartagena on Sep 27, 2025 start from $136.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Sonesta Hotel Cartagena?

This hotel is situated in La Boquilla within a short 7-minute walk of La Boquilla Beach and also 16 minutes on foot from Las Americas International Convention Center. You'll also find Marbella Beach and Walls of Cartagena within a short drive.

Will I be able to park at Sonesta Hotel Cartagena?

Yes, self parking is offered for free at the hotel. Though parking is available on request, accessible parking is also available.

Does Sonesta Hotel Cartagena have a casino on the premises?

No, Sonesta Hotel Cartagena doesn't have a casino.

Will I find an indoor pool at Sonesta Hotel Cartagena?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 9 AM and 8 PM.

Is Sonesta Hotel Cartagena a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 3 outdoor pools, 2 poolside bars, and 2 restaurants.

Are there hot tubs at Sonesta Hotel Cartagena?

No, there isn't a spa tub at this hotel.

Does Sonesta Hotel Cartagena have a restaurant with a breakfast menu?

Yes, Sonesta Hotel Cartagena has 2 restaurants, and serves free buffet breakfast each morning.

Will Sonesta Hotel Cartagena allow pets to stay for free?

No, pets aren't allowed at Sonesta Hotel Cartagena though service animals are welcome.

Does Sonesta Hotel Cartagena have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Sonesta Hotel Cartagena?

The closest major airport to Sonesta Hotel Cartagena is Rafael Nunez Intl. Airport (CTG), which is 3.8 mi away (12 minutes by car).

Are there rooms with balconies at Sonesta Hotel Cartagena?

Yes, every guestroom at Sonesta Hotel Cartagena comes with a balcony.

Does Sonesta Hotel Cartagena have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Sonesta Hotel Cartagena.

Reviews

Sonesta Hotel Cartagena Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 416 out of 1006 reviews
Rating 8 - Good. 279 out of 1006 reviews
Rating 6 - Okay. 168 out of 1006 reviews
Rating 4 - Poor. 69 out of 1006 reviews
Rating 2 - Terrible. 74 out of 1006 reviews

Reviews

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Amenities
Great staff! Most of the food was heated frozen food. Worst pizza ever. Pictures on web site of beach views were fake. Filthy beach access, garbage all over , 2 roads in between hotel and beach. Run down un finished construction is your view from the hotel. Limited menu not good food, well breakfast was good. Old place needs tlc. Reception people were rude. The rooms were good. Water pipe broke they wanted us to show and use the toilet in other room. There were acrive leakd in the hall ways. The elevator smell of mold so much it burnt my eyes. Management needs help, they are lost on how to upkeep the hotel. Other then that it was fine.
Stayed 4 nights in Aug 2025

8/10 Good

ALVARO

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Room was OK but Air Conditioning can not be setting correctly. On the other hand, In the Gym the running belt was not working.
Stayed 4 nights in Jun 2025

10/10 Excellent

RICARDO

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was great overall. Proximity to airport was a positive with the ONE exception that on one of the mornings we had a plane so close, it felt as if right over our heads at 6:30am. BUT - all in all, the food for breakfast was great, staff was amazing and pools were nice and clean, so would definitely recommend anyone to stay here.
Stayed 1 night in May 2025

2/10 Terrible

Martha

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is old and very bad maintenance, does not have any room sea views. Rooms old and bad maintenance the bathroom with the shower and faucet in bad shape. Very expensive the price in comparison with the quality of the hotel.
Stayed 3 nights in May 2025

6/10 Okay

Robyn

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness
I recently stayed at Sonesta with my husband and family. When we first arrived. Check in was ok. The hotel appears to be well maintained and clean. However, the free breakfast was a big let down. Not much selection and not very good. I get that it’s free, but if you spend your money to include free breakfast. I would hope to enjoy it. However, the menu that you have to pay for lunch and dinner was better. Now the other big problem was my room 624 was covered in these little ants. I mean everywhere. Bathroom completely over ran by them as well as the room. Like guaranteed to have a few sleeping with you or on your during your stay. Pools were nice and clean. Would I stay again? Probably not.
Stayed 5 nights in May 2025

8/10 Good

Rashid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast should be hot, not cold
Stayed 1 night in May 2025

10/10 Excellent

julio

Stayed 1 night in May 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eduardo botonee el mejor de todos nos hizo la estancia súper agradable
Stayed 7 nights in Apr 2025

10/10 Excellent

Fadia Emeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC was the best thing in my room lol It’s so hot in Cartagena and most places don’t have AC so it was nice to come back after a long day to a nice cold room. Breakfast was delicious, staff were friendly and professional. The pool area was awesome! Loved the hotel, will definitely come back here for sure!
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the open space concert i has the feel of a resort. I loved the room and it's location and the staff was incredibly attentive
Stayed 2 nights in Apr 2025

4/10 Poor

Rafael

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kati

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el personal del hotel es excelente muy agradable servicial
Stayed 7 nights in Mar 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Paulo

Stayed 3 nights in Apr 2025

10/10 Excellent

alberto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good people.
Stayed 4 nights in Apr 2025

10/10 Excellent

carine

Stayed 2 nights in Apr 2025

2/10 Terrible

Nisha Antonia Jasmine Mc, Westerhall

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sonesta Cartegena is a law suit waiting to happen. Imagine being placed in a room without a front door, or having your AC units pour puddles of water from the ceiling, and being unable to control the AC temperature, or turn it on or off because the wall mounted control refuses to work - or having maintenance attempt to fix the AC unit three times in three days - all to no avail. Imagine being dirty and unable to bathe for hours because the staff repeatedly fails to replenish daily linens and takes forever to respond to requests for linens. Or imagine having staff remove your ear-pods from your personal belongings in your room and travel to their home with it. Imagine eating breakfast and not having labels to tell you what your eating to avoid allergic reactions. Or even eating breakfast and seeing an unopened sanitary napkin and trash in the scenic pond next to you. I can say a lot more, but what I will say is that Expedia failed us by rating this a four-star hotel. It was certainly less than that.
Stayed 3 nights in Apr 2025

6/10 Okay

abraham

Traveled with family and small children
Liked: Cleanliness
no tenia toallas la habitacion nadie ayuda con las maletas al llegar hacer el check in fue dificil
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
the air conditioner are cool and not cold.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alex

Stayed 2 nights in Apr 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

philon, City of Orange

Liked: Cleanliness, staff & service, property conditions & facilities
Average
Stayed 2 nights in Apr 2025

8/10 Good

Maya

Liked: Cleanliness, staff & service
Thumbs up for a short stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Maxime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Hector Alonso Mesa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the modern room with balcony which was convenient to dry swimsuits overnight, quiet A/C, direct beach access to a huge sandy beach with close proximity to excellent Encolombia kitesurfing and wingfoiling school. Pools are awesome. Taxi to historic city center cost 25K, taxis always available. Friendly staff, clean. Small supermarket and drug store next door.
Stayed 7 nights in Mar 2025