Cartagena Royal Hotel Boutique

3.0 star property
VIP Access

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Photo gallery for Cartagena Royal Hotel Boutique

Outdoor spa tub
Creator video
View from property
Reception
Superior Room, 1 King Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Bar

Explore the area

View in a map
Calle De La Cruz No 9 - 41, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪3 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Superior Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Superior Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, Balcony

  • 366 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

About the neighborhood

Cartagena

Located in Cartagena Walled City, Cartagena Royal Hotel Boutique is a leisurely stroll from popular sights such as Clock Tower and Cartagena de Indias Convention Center. This 3-star hotel has 13 rooms and welcomes guests with free breakfast, free in-room WiFi, and a hot tub. Centrally located in Cartagena, the hotel is connected to a shopping center, and a short walk from Fernandez Madrid Park and India Catalina Monument.

What's nearby

  • Walls of Cartagena - 3 min walk - 0.2 miles
  • Clock Tower - 5 min walk - 0.3 miles
  • Cartagena de Indias Convention Center - 6 min walk - 0.4 miles
  • Las Bovedas - 6 min walk - 0.4 miles
  • Bolivar Square - 8 min walk - 0.5 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 20 min drive

Restaurants

  • ‪Quero Arepa - ‬2 min walk
  • ‪Restaurante Carmen - ‬3 min walk
  • ‪El Sombrero Vueltiao - ‬3 min walk
  • ‪Restaurante 1595 - ‬1 min walk
  • ‪Erase Un Café Bar & Dessert - ‬2 min walk

About this property

Cartagena Royal Hotel Boutique

At Cartagena Royal Hotel Boutique, guests have access to free WiFi in public areas, a hot tub, and a terrace. For transportation, you can make use of an airport shuttle (available 24 hours) for COP 85001 per vehicle roundtrip, as well as an area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include laundry facilities and a garden.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include minibars, free local calls, and safes.
Recreational amenities at the hotel include a hot tub.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Hot tub

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: COP 85001 per vehicle (roundtrip, maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Cartagena Royal
Hotel Patio de La Cruz Cartagena
Patio de La Cruz
Patio de La Cruz Cartagena
Hotel Conde Cruz Cartagena
Hotel Conde Cruz
Conde Cruz Cartagena
Cartagena Royal Cartagena
Hotel Cartagena Royal Inn
Cartagena Royal Hotel Boutique Hotel
Cartagena Royal Hotel Boutique Cartagena
Cartagena Royal Hotel Boutique Hotel Cartagena

Frequently asked questions

Is free cancellation available at Cartagena Royal Hotel Boutique?

Cartagena Royal Hotel Boutique provides free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Cartagena Royal Hotel Boutique?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Cartagena Royal Hotel Boutique on May 29, 2026 start from $89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Cartagena Royal Hotel Boutique?

This hotel is situated in Cartagena Walled City, just steps from Fernandez Madrid Park and India Catalina Monument, and within a short walk of Clock Tower. You'll also find Walls of Cartagena and Las Bovedas less than a mile away.

Is parking available on site at Cartagena Royal Hotel Boutique?

No, there isn't parking available at the hotel.

Does Cartagena Royal Hotel Boutique include a casino?

No, Cartagena Royal Hotel Boutique doesn't have a casino.

Is there an indoor pool at Cartagena Royal Hotel Boutique?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What will couples enjoy most about a stay at Cartagena Royal Hotel Boutique?

There are plenty of amenities for couples at this hotel, including a restaurant, proposal/romance packages, and a bar/lounge.

Are there hot tubs at Cartagena Royal Hotel Boutique?

No, there isn't a spa tub at this hotel.

Does Cartagena Royal Hotel Boutique feature a restaurant that includes a breakfast menu?

Yes, Cartagena Royal Hotel Boutique serves free full breakfasts each morning from its restaurant.

Does Cartagena Royal Hotel Boutique allow pets to stay free of charge?

No, pets and service animals aren't allowed at Cartagena Royal Hotel Boutique.

Are there connecting rooms at Cartagena Royal Hotel Boutique?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Cartagena Royal Hotel Boutique?

The closest major airport to Cartagena Royal Hotel Boutique is Rafael Nunez Intl. Airport (CTG), which is 4.2 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Cartagena Royal Hotel Boutique?

Yes, some guestrooms at this hotel offer either a balcony and a patio where guests can enjoy city and courtyard views.

Cartagena Royal Hotel Boutique Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 166 out of 377 reviews
Rating 8 - Good. 109 out of 377 reviews
Rating 6 - Okay. 70 out of 377 reviews
Rating 4 - Poor. 19 out of 377 reviews
Rating 2 - Terrible. 13 out of 377 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, very nice rooms and facilities.
Stayed 1 night in Jan 2026

2/10 Terrible

ARNY

I BOOKED THIS HOTEL ,BECAUSE YOUR ADVERTISEMENT SHOWS IT HAS TWO BEDROOMS,BUT WHEN I ARRIVE IT HAS ONLY ONE BEDROOM . THE NEXT DAY THEY CHANGE THE ROOM FOR ME ,BECAUSE WATER WAS LEAKING THROUGH THE TAP CABINET AND ALL MY UNDERWEAR AND SOCKS BECAME WET. SECOND I BOOKED FOR TWO PERSONS AND I WAS NOT ALLOWED TO LET A LOCAL VISIT MY ROOM . THIS BOOKING WAS A SCAM AND I WANT A GREAT PORTION OF MY MONEY BACK . THE ONLY THING THAT WAS GREAT ,WAS THE STAFF !
Stayed 9 nights in Dec 2025

10/10 Excellent

Jose Luis Sergio

Stayed 2 nights in Dec 2025

10/10 Excellent

Jörgen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was super good. Staff, was super friendly, the room was excellent. Overall a 10. Thanks.
Stayed 7 nights in Nov 2025

8/10 Good

Gladys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was OK. It needs a little more variety. The rooms were very good. A/C was perfect!!
Stayed 1 night in Nov 2025

10/10 Excellent

MD

Liked: Cleanliness
Amazing hotel at the center of Cartagena. Very close to all the restaurants. Highly recommend for anyone to stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Stayed 1 night in Oct 2025

10/10 Excellent

agnaldo cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é muito bom, totalmente digital com Alexia no quarto comandando tudo. O staff do café da manhã é super atencioso, nos trata com carinho eatende os pedidos prontamente. Super limpo e confortável
Stayed 8 nights in Aug 2025

6/10 Okay

Wayne

Average hotel. Good location!

Location is great. Hotel is not as glamorous as the pictures. Room was average. Old and lots of need for touchups. But overall it’s in a good location, breakfast is ok, and air conditioning was great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The nicest people

The front desk person on the night shift was good and the day shift person was good as well the house people was excellent she was very helpful and knowledgeable thank you so much and I will return
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All employees have excellent customer service, very friendly staff.
Stayed 2 nights in Jun 2025

8/10 Good

Justin

Traveled with partner
Liked: Cleanliness, staff & service
The staff were very helpful, made an effort to communicate in English where our Spanish lacked and even let us make a local phone call at check out to assist with our next travel plans.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff!
Stayed 4 nights in Mar 2025

10/10 Excellent

Ianie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice staying here ! Everything was close. The room and bathroom were spacious.
Stayed 3 nights in Mar 2025

10/10 Excellent

luana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is ok Is hard to find tho Is way overpriced for sure The hut tub is old and not warm Stuff was really friendly but then the lady asked me today why me and my child has a different last names and if I have the proof ( that was next day on our stay ) I was in shock .
Stayed 1 night in Mar 2025

8/10 Good

Nisio Jose

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived around 9 am from the airport so our room wasn't ready yet. The reception desk allowed us to change and leave our bags with them so we can explore the city. They even carried our bags up to our room for us when our room was ready. The hotel was clean and rooftop patio has a wonderful view of the city. The included breakfast was a good portion and left us ready for the day. Would highly recommend this hotel!
Stayed 2 nights in Feb 2025

10/10 Excellent

Rodrigo Fernandez

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Marie

Traveled with family

Great stay

Friendly staff, good size rooms, excellent location, good breakfast
Stayed 4 nights in Feb 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From beginning to end, our stay here was fantastic. The hotel arranged our transport from the hotel and we were made to feel very welcome as soon as we arrived. Our room was large, luxurious and clean with great AC and a fan. The location is in the centre of the Old Town and within walking distance to all the sites. The roof-top restaurant is lovely and a great place to watch the sun go down with a cold beer. But the best thing about this hotel is the staff - they are amazing!!! So friendly and helpful, they couldn't have been more accommodating, especially when I got ill on the second day. They helped my partner arrange a doctor and get medication, and then made me soup (even though it wasn't on the menu). All the staff were brilliant, but a special mention to Camilla for taking care of us so well. It was very much appreciated and we would have no hesitation recommending this hotel. We hope to return to Cartagena within the next couple of years and will definitely be booking again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cristiane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Excelente! Everything is great! So beautiful, clean! All the working people was very kind! The only thing that is good to know is that there is no elevator!
Stayed 3 nights in Feb 2025

10/10 Excellent

Lucy, Delray Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very attentive , clean and big rooms
Stayed 3 nights in Jan 2025

10/10 Excellent

Hernán

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar hermosa gente
Stayed 4 nights in Nov 2024

10/10 Excellent

NICOLAS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Nov 2024