El Claustro Hotel House

3.5 star property
Colonial hotel with a 24-hour front desk and a coffee shop

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Photo gallery for El Claustro Hotel House

Courtyard
Property entrance
Meeting facility
Lobby sitting area
Interior entrance

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Parking included
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping

Explore the area

View in a map
Calle Estanco del Aguardiente No. 5-63, Centro Historico, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪2 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

Room options

Standard Double Room, 1 Queen Bed

  • 97 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Single Room, 1 Large Twin Bed

  • 75 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Superior Quadruple Room, 2 Queen Beds

  • 226 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Apartment, 2 Bedrooms, Balcony

  • 247 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Cartagena

Located in Cartagena Walled City within a short walk of Clock Tower, El Claustro Hotel House is within a mile (2 km) of other popular sights such as Bocagrande Beach. This 15-room, 3.5-star hotel has conveniences like free in-room WiFi, free self parking, and a conference center.

What's nearby

  • Walls of Cartagena - 2 min walk - 0.1 miles
  • Plaza Santo Domingo - 3 min walk - 0.2 miles
  • Clock Tower - 5 min walk - 0.3 miles
  • Bolivar Square - 6 min walk - 0.4 miles
  • Cartagena de Indias Convention Center - 8 min walk - 0.4 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive

Restaurants

  • ‪Buena Vida - ‬3 min walk
  • ‪La Esquina del pan de Bono - ‬3 min walk
  • ‪Los Tacos Del Gordo - ‬4 min walk
  • ‪Mistura - ‬3 min walk
  • ‪Cafe La Manchuria - ‬3 min walk

About this property

El Claustro Hotel House

Colonial hotel with a 24-hour front desk and a coffee shop
El Claustro Hotel House features free WiFi in public areas, meeting rooms, and a conference center. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a terrace.
24-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include safes and phones.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • On the bay
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Colonial architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

El Claustro Hotel House Cartagena
El Claustro Hotel House
El Claustro House Cartagena
El Claustro House
El Claustro Hotel House Hotel
El Claustro Hotel House Cartagena
El Claustro Hotel House Hotel Cartagena

Frequently asked questions

Is free cancellation available at El Claustro Hotel House?

El Claustro Hotel House offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

What is there to do close to El Claustro Hotel House?

This hotel is situated in Cartagena Walled City, just steps from Plaza Santo Domingo and Walls of Cartagena, and within a short walk of Clock Tower. You'll also find House of Gabriel Garcia Marquez and Palace of the Inquisition Cartagena Historical Museum less than a mile away.

Is parking available on site at El Claustro Hotel House?

Yes, self parking is offered for free at the hotel.

Does El Claustro Hotel House feature a casino at the property?

No, El Claustro Hotel House doesn't have a casino.

Is there an indoor pool at El Claustro Hotel House?

No, there is no indoor pool at this hotel.

What do couples enjoy most about El Claustro Hotel House?

Couples staying at this hotel will appreciate amenities like a café and concierge services plus some guestrooms include minibars.

Are there hot tubs at El Claustro Hotel House?

No, this hotel doesn't have a spa tub.

Does El Claustro Hotel House have a restaurant that serves breakfast?

Yes, El Claustro Hotel House serves continental breakfast each morning for a surcharge from its cafe.

Does El Claustro Hotel House allow pets to stay free of charge?

No, pets aren't allowed at El Claustro Hotel House.

Are there connecting rooms at El Claustro Hotel House?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to El Claustro Hotel House?

The closest major airport to El Claustro Hotel House is Rafael Nunez Intl. Airport (CTG), which is 3.7 mi away (18 minutes by car).

Are there rooms with balconies at El Claustro Hotel House?

Yes, some guestrooms at El Claustro Hotel House offer a balcony.