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Recent guest reviews

We were put in a tiny tiny room with no WiFi signal. They moved us the next days to a much better room. The bell boy Alex couldn’t be more helpful nor try harder. The reception staff needs improvement. Hotel is located far from the walled city itself, but a 3 usd cab is easy enough. The roof top pool lounge is very nice. Good value for the money if you don’t mind needing a quick cab ride to the more historic area.

I would not stay here again: Water in restaurant purified, but not water in room, so toothbrushes with bottled water only. Staff did not speak any English which caused many problems. No washcloths, and after I requested them, it took hours to come and they would not be replaced every day…and staff even went in one of my bags to retrieve one which is completely unacceptable. They refuse to help you book tours. When I found a tour on my own, my AM call didn’t come through because the phone wasn’t working, and I missed the tour. Told them repeatedly of hot water knob in shower wasn’t working.

I have traveled around the world, been to the best hotels and was never motivated to write a review for a hotel. For this hotel I am happy to write one. The hotel is well located within walking distance of the walled city. The hotel is well priced, has a lot of charm, with the rooms being spacious, comfortable and quiet. What makes this hotel special is the hospitality of the people that work there. During my stay, we unfortunately had a medical event with my sister needing medical care. The hotel went out of its way to help me find a clinic to take my sister and also called an ambulance on our behalf. The management of the hotel lets us know immediately that we were not alone but had their full support for whatever we needed. They accommodated us when we needed to extend our stay. The humanity of the management and staff is something I have never seen in my 35 years plus of traveling and being in the best places. If I could give Hotel Armeria a higher rating than five I woud not hesitate. What a gem!

Hotel was great, People were helpful. Pool was nice too. Great location on the edge of Getsemani. Alejandro makes great Mojitos!!!

A good place to stay for vacations :) The restaurant was great, the service, the rooms.

I would recommend this hotel to business and leisure travelers. 10 min walk to old city and short cab to beach

buena alternativa...... muy completo......... ubicacion diferente .....

Calle Larga con Pedregal esquina Cartagena Bolivar

Hotel highlights

  • Walking distance to Clock Tower and Cartagena de Indias Convention Center
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Cartagena Walled City, GHL Hotel Armería Real is a leisurely stroll from popular sights such as Clock Tower and Cartagena de Indias Convention Center. This 40-room, 4-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi.


Dining

Free full breakfast is served each morning from 6:00 AM to 10:00 AM. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

All 40 rooms feature minibars, free local calls, and free bottled water. 40-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, ironing boards, and desks.


Property features

Guests staying at GHL Hotel Armería Real enjoy access to a full-service spa, an outdoor pool, and a rooftop terrace. You can take advantage of discounted offsite parking, along with an airport shuttle (available 24 hours) for COP 20000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, laundry facilities, and wedding services.

Room options

Duplex

2 Double Beds | Sleeps 4

Classic Double Room

1 Double Bed | Sleeps 2

Guest reviews for GHL Hotel Armería Real

Everyone (3) Couples (4) Family (1)
4
Partner Couples

We were put in a tiny tiny room with no WiFi signal. They moved us the next days to a much better room. The bell boy Alex couldn’t be more helpful nor try harder. The reception staff needs improvement. Hotel is located far from the walled city itself, but a 3 usd cab is easy enough. The roof top pool lounge is very nice. Good value for the money if you don’t mind needing a quick cab ride to the more historic area.

By on Aug 18, 2019

Review comment responded on Aug 25, 2019

Dear guest Thank you for sharing your experience with us, we are pleased to know that you enjoy your stay. We have a failure on the Internet that has been difficult to overcome, the signal is low or intermittent in some places; For this fault to be overcome we need a team that is available outside the country which has caused us delays in the restoration of the service. The most important thing for us is your comfort, so when Alex informed his comments about the room, we organized everything to make the change as soon as possible. Our main satisfaction is your comfort. It will be a pleasure to have you in the near future in our hotel. Sincerely, Flor Isabel Vega Zafrané General Manager

4
Everyone

By on Aug 6, 2019

Review comment responded on Aug 16, 2019

Dear guest Thank you very much for sharing your punctuation with us. We hope you can come back soon. Sincerelly, Flor Isabel Vega Zafrané General Manager

2
Everyone

I would not stay here again: Water in restaurant purified, but not water in room, so toothbrushes with bottled water only. Staff did not speak any English which caused many problems. No washcloths, and after I requested them, it took hours to come and they would not be replaced every day…and staff even went in one of my bags to retrieve one which is completely unacceptable. They refuse to help you book tours. When I found a tour on my own, my AM call didn’t come through because the phone wasn’t working, and I missed the tour. Told them repeatedly of hot water knob in shower wasn’t working.

By on Jul 15, 2019

Review comment responded on Jul 16, 2019

Dear guest. Thank you for choosing us and for sharing your experience. For us, the most important thing is the wellbeing of each of our guests, for this reason we are very grateful for your comments, since it motivates us to find those flaws that affect our service; the water in the hotel is drinkable and additional in the rooms are placed complimentary bottles of water. It is unfortunate that all these situations have happened to you at the hotel and we apologize to you; but also all its experience helps us improve and provide memorable experiences. Cordially, Flor Isabel Vega Zafrané Gerente General

5
Family

I have traveled around the world, been to the best hotels and was never motivated to write a review for a hotel. For this hotel I am happy to write one. The hotel is well located within walking distance of the walled city. The hotel is well priced, has a lot of charm, with the rooms being spacious, comfortable and quiet. What makes this hotel special is the hospitality of the people that work there. During my stay, we unfortunately had a medical event with my sister needing medical care. The hotel went out of its way to help me find a clinic to take my sister and also called an ambulance on our behalf. The management of the hotel lets us know immediately that we were not alone but had their full support for whatever we needed. They accommodated us when we needed to extend our stay. The humanity of the management and staff is something I have never seen in my 35 years plus of traveling and being in the best places. If I could give Hotel Armeria a higher rating than five I woud not hesitate. What a gem!

By on Jun 3, 2019

Review comment responded on Jun 11, 2019

appreciated guest For all the work team of GHL Collection Armeria Real hotel was a pleasure to have it in our facilities; consider us as your home in Cartagena because you feel every moment of your own concern. We are very comforted that they have returned home and we hope they are well. Many greetings to Mrs. Rosa and Mrs. Luz. We would put ourselves at your disposal in any situation. Thank you very much for choosing us. Flor Isabel Vega Zafrané Gerente General

4
Partner Couples

Hotel was great, People were helpful. Pool was nice too. Great location on the edge of Getsemani. Alejandro makes great Mojitos!!!

By on Mar 22, 2019

Review comment responded on Mar 26, 2019

Dear Guest We appreciate your lines which motivate us to continue making memorable experiences to our visitors. Alejandro is going to be happy with your coments, We wait for you in time to repeat a magical experience with us. Kind Regarts. Flor isabel Vega Zafrané General Manager

5
Everyone

A good place to stay for vacations :) The restaurant was great, the service, the rooms.

By on Dec 4, 2018

Review comment responded on Dec 6, 2018

Good afternoon Mr. Ruben, Thank you very much for your comments, we hope to have you back. We are very happy that your stay has been satisfactory.

4

awesome hotel

Couples

I would recommend this hotel to business and leisure travelers. 10 min walk to old city and short cab to beach

By on Feb 25, 2014

4
Partner Couples

buena alternativa...... muy completo......... ubicacion diferente .....

By on Sep 13, 2019

Review comment responded on Oct 13, 2019

Estimado Luis E,Reciba un cordial saludo. Nos encanta leer sus comentarios, agradecemos y valoramos sus comentarios positivos,Esperamos tenerlo de regreso muy pronto a nuestro hotel y pueda volver pronto.

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