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Casa San Luis Hotel

Property class: 3

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Photo gallery for Casa San Luis Hotel

A building entrance with ornate metal gates and a potted plant on the right.
A small round table with breakfast items including a pear, banana, and watermelon, a red container, and a white mug.
A neatly made bed with a green bedspread and two pillows, a bedside lamp, and a folded towel on the bed.
A bathroom with a vanity, a mirror, a television mounted on the wall, and an air conditioning unit.
A staircase with a stone floor and a red handrail, leading to a landing with a white wall and a brick fireplace.

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
Getsemaní, Cartagena, Bolívar, 130001
  • Place, Plaza de la Trinidad
    ‪1 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪5 min walk‬
  • Place, Clock Tower
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Economy Double Room, 1 Double Bed, Non Smoking, Private Bathroom

A neatly made bed with a grey headboard, a teal blanket, and a rolled towel.

Economy Double Room, 1 Double Bed, Non Smoking, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds, Shared Bathroom

A hotel room with a bed, a TV mounted on the wall, a wardrobe, and a nightstand with a lamp.

Standard Triple Room, Multiple Beds, Shared Bathroom

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

A bedroom with a bed, a nightstand, and wall decorations.

Basic Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Quadruple Room, 2 Double Beds, Non Smoking, Private Bathroom

A bedroom with two beds, a TV mounted on the wall, and a mirror on the wall.

Comfort Quadruple Room, 2 Double Beds, Non Smoking, Private Bathroom

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cartagena

Located in Cartagena Walled City, Casa San Luis Hotel is within a 5-minute walk of Cartagena de Indias Convention Center and within 15 minutes of other popular attractions like Clock Tower. This 9-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and dry cleaning/laundry services.

What's nearby

  • Plaza de la Trinidad - 1 min walk - 0.1 miles
  • Cartagena de Indias Convention Center - 5 min walk - 0.3 miles
  • Clock Tower - 6 min walk - 0.4 miles
  • Walls of Cartagena - 9 min walk - 0.5 miles
  • San Felipe de Barajas Castle - 11 min walk - 0.6 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 17 min drive

Restaurants

  • ‪Café Morena - ‬3 min walk
  • ‪Di Silvio Trattoria - ‬1 min walk
  • ‪Doña Lola - ‬3 min walk
  • ‪La Casa de Socorro - ‬3 min walk
  • ‪Salon Tropical - ‬3 min walk

About this property

Casa San Luis Hotel

At Casa San Luis Hotel, guests have access to free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available 24 hours) for COP 15000 per vehicle one-way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and tours or tickets.
Guests can expect free WiFi and 32-inch plasma TVs. Bathrooms offer rainfall showers and free toiletries. In-room massages are available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 6:00 AM to 8:00 PM (COP 40,000 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 10:30 AM for a fee: COP 15,000 for adults and COP 15,000 for children
  • A bar/lounge

Things to do

  • Bicycle tours

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately COP 15000 for adults and COP 15000 for children
  • Airport shuttle fee: COP 15000 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: COP 40000 per day (328 ft away; open 6:00 AM to 8:00 PM)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
  • Check-in: 3 PM—-midnight
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There is no hot water on site.
  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Casa San Luis Hotel Cartagena
Casa San Luis Cartagena
Casa San Luis Hotel Hotel
Casa San Luis Hotel Cartagena
Casa San Luis Hotel Hotel Cartagena

Frequently asked questions

Are free cancellation options available at Casa San Luis Hotel?

Casa San Luis Hotel provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

What can I see within easy reach of Casa San Luis Hotel?

This hotel is situated in Cartagena Walled City within a short 9-minute walk of Clock Tower and also 15 minutes on foot from Walls of Cartagena. You'll also find Bocagrande Beach and Port of Cartagena within a short drive.

Will I be able to park at Casa San Luis Hotel?

No, this hotel doesn't offer parking.

Does Casa San Luis Hotel feature a casino on the premises?

No, Casa San Luis Hotel doesn't have a casino.

Will I find an indoor pool at Casa San Luis Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Casa San Luis Hotel?

Couples staying at this hotel will appreciate amenities like in-room massages and a rainfall showerhead as well as a bar/lounge.

Does Casa San Luis Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Casa San Luis Hotel have a restaurant that serves breakfast?

Casa San Luis Hotel offers breakfast (local cuisine) each morning for a surcharge though there is no restaurant.

Does Casa San Luis Hotel allow pets to stay free of charge?

No, pets aren't allowed at Casa San Luis Hotel though service animals are welcome.

Does Casa San Luis Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Casa San Luis Hotel?

The closest major airport to Casa San Luis Hotel is Rafael Nunez Intl. Airport (CTG), which is 4.2 mi away (17 minutes by car).

Can I book a room with a balcony at Casa San Luis Hotel?

No, you won't find guestrooms with balconies at Casa San Luis Hotel.

Casa San Luis Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 11 reviews
Rating 8 - Good. 5 out of 11 reviews
Rating 6 - Okay. 3 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a great location in the walled city. Restaurant has tasty food
Stayed 4 nights in Apr 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My in-law got there, and they asked him to pay after I was charged for the days. He explained and showed them, saying they don't use hotels.com. I checked my account and found that we were charged, and they let him go even though it was . They don't care about customers, didn't even try to call hotels.com. The worst part they said they would be leaving the platform instead of trying to help the foreigner form a country he barely knows 11 pm
Stayed 2 nights in Jan 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was friendly
Stayed 3 nights in Dec 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
El hotel está localizado en muy buena zona para conocer la ciudad a pie. Cuenta con servicio de aire acondicionado, sin embargo hacía falta ventilación en el baño.
Stayed 4 nights in Apr 2019
Verified review

6/10 Okay

Disliked: Room comfort

No tan bueno

Nos sorprendimos porque no nos permitieron pagar al final de la estadía, sino que nos cobraron anticipadamente. Entendemos que las políticas de cada empresa u hotel son distintas, pero no aceptamos que por "motivos internos" el pago total de la reserva por 5 noches que estuvimos aquí fuera al inicio. No está claro en la reserva de este hotel. Habían muchos zancudos en el hotel y en el baño compartido. Las paredes son sucias, deberían pintarlas, invertir en la comodidad visual y estética del espacio. Tuvimos un percance, ajeno al hotel, y es que en una de las habitaciones había un escándalo por una pelea entre una pareja en una habitación. Fue realmente un suceso muy incómodo. El lugar donde se desayuna es muy estrecho y las sillas son incómodas, deberían cambiarlas. No es agradable el espacio. Y sentimos que el valor del hotel no merecía lo que pagamos. Lo bueno es que está bien ubicado, cerca del centro histórico.
Stayed 5 nights in Mar 2019
Verified review

4/10 Poor

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The location is good, easy to walk to the wall city and taking any public transportation.
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadía

Estadía Muy bien, desayuno muy completo el personal muy atento la mayoría...un poco de humedad en la habitación y se quedaron una de las noches sin shampoo
Stayed 4 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

La ubicación es excelente, todo muy bien, el desayuno muy completo, mi única crítica es un poco de humedad en la habitación
Stayed 1 night in Feb 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The property had a good location. The staff were friendly and helpful. The bathroom shower seemed to be clogged as the water took forever to go down. Also it was loud late into the night when I was trying to sleep out in the lobby. The room was right next to the lobby as well so you could hear a lot of commotion which made it hard to stay asleep.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perto de tudo!!!

Todos funcionários muito gentis e amáveis!
Stayed 4 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019