Skip to main content
Beginning of main content

Recent guest reviews

I liked the big rooms and water pressure. Pool area was not that clean and bathroom in pool area had no toilet seat. Also the dinner buffet was really bad

The shower in my room did not work . I complained multiple times and no one came to fix it and they could not switch me to another room because they were booked to capacity. They only offered me a free meal at the buffet. The food was bland and not good.

I first pulled up and the atmosphere was really bad. Then we walk in and was worse inside. There were six people standing there not doing anything but texting on their phones and I said are any of you planning on doing your job? They looked at me like I was bothering them. Then they told me I had to pay for my rooms which were already paid though orbitz. I showed them my receipts and my bank account t where it was debited from. They were extremely rude. The hotel inside is a disaster. Looks nothing like the picture. We go to Cartagena twice a month. We live in Barranquilla. It is by far the worst hotel I have ever seen. We travel all the time. We wanted only why we paid for. So after arguing for about an hour I canceled the reservation and stayed at the Hilton which is always great or Estellar. These are the only two I will stay at outside the walled city. If you want a hotel inside the walled city. Movich is the best. Trust me on this

Beautiful rooms and view! Food is bad and pool close too early

I like the pool and the breakfast as well as the location. I didnn't like the taxes charge at arrival since I paid all taxes when I booked the room.

Great view, spacious room,new building, nice staff, good free breakfast, luxioury hotel But no facial tissue, no coffee pot, only one trash busket, we have to ask those from service lady. feeling “hardwares are great, software need to be improved”

The room was old. Susb connections were shorted out. Shower was missing essential items

I was horrified to know that the building was going through major renovations and was not publicized on Orbitz as it usually is. The rooms offered none of the amenities published.

great location...a bit dated ...limited english spoken...but pleasant staff....again worst the view

Staff very nice Building is asking for renovations. The hotel is not secure, any perso can go straight to the elevators without any questions. Towels at the pool are old. Too noisy Breakfast poor and not organized.

No esta en condiciones para el turismo falta el agua ..al servicio ,la bebida caliente ,y no hay variedad en si poco profecional no esta lista para relajarse no me gusto nada disculpas pero es la verdad seguire con mis viajes mas adelante gracias

Es lamentable que el personal sea amable porque todo el esfuerzo de ellos se pierde por lo feo del hotel. En la web lo ponen bonito y están muy sucias las instalaciones y las habitaciones grandes y vacias. No hay agua para beber en las habitaciones. Ni closet. No ne vuelvo a hospedar ahi. No vale lo que cuesta.

Me gusto el mirador, No me el mantenimiento

Impecable en todo sentido. ... ubicación la comida ,el desayuno y la atención ..muy bueno ..volveré ..gracias

Buena ubicacion, servicio bien, cuanto plan de me dia pension deben de reforzar mas variedad la comida del buffte

Excelente personal, el desayuno no muy bien, y las instalaciones descuidadas y sin mantenimiento. En las habitaciones hay cucarachas.

Cra 1 No. 9-82 Cartagena

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Bocagrande, Be Live Experience Cartagena Dubai is a short distance from popular attractions such as Bocagrande Beach and Castillo Grande Beach. This 244-room, 4-star hotel has free breakfast, an outdoor pool, and free in-room WiFi. On the waterfront, it's also near Clock Tower and Plaza Santo Domingo.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 10 AM. Get a bite to eat at the onsite restaurant, or entertain your taste buds with a beverage at the coffee shop/cafe.


Rooms

Guests can expect free WiFi and 40-inch Smart TVs with satellite channels. Beds sport premium bedding and bathrooms offer free toiletries. Refrigerators, minibars, and free local calls are also standard.


Property features

Be Live Experience Cartagena Dubai features a nightclub, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for COP 90000 per room roundtrip. The 24-hour front desk has multilingual staff ready to assist with access to locker space, tours or tickets, and luggage storage. Other amenities at this beach hotel include a gym, a sauna, and a rooftop terrace.

Room options

Master Suite Ocean View

3 King Beds | Sleeps 4

Standard Room

1 Queen Bed | Sleeps 2

Superior Ocean View

1 King Bed | Sleeps 4

Junior Suite Ocean View

1 King Bed and 1 Double Bed | Sleeps 4

Guest reviews for Be Live Experience Cartagena Dubai

Everyone (12) Couples (4) Family (3)
3
Partner Couples

I liked the big rooms and water pressure. Pool area was not that clean and bathroom in pool area had no toilet seat. Also the dinner buffet was really bad

By on Apr 22, 2022

3
Everyone

By on Sep 21, 2021

2
Everyone

The shower in my room did not work . I complained multiple times and no one came to fix it and they could not switch me to another room because they were booked to capacity. They only offered me a free meal at the buffet. The food was bland and not good.

By on Aug 18, 2021

Review comment responded on Sep 30, 2021

Dear Customer, Thank you very much for staying with us. We apologize for any inconvenience you may have experienced while staying at Be Live Experience Cartagena Dubai. According to what you tell us, we will review what is necessary to improve and be able to provide you with a better experience for a next visit. Your satisfaction is our priority. We would like to have the pleasure of serving you again in the future to show you the changes and improvements that we have made to the Hotel, with the best special attention. Kind regards.

5
Everyone

By on Mar 8, 2020

Review comment responded on Mar 9, 2020

Estimado cliente, muchas gracias por su maravillosa puntuación que para nosotros es de gran importancia. Agradecemos por elegir a Be Live Experience Cartagena Dubai para este y sus próximos viajes como su mejor opción en la ciudad. ¡Te esperamos muy pronto!

1
Family Family with small children

I first pulled up and the atmosphere was really bad. Then we walk in and was worse inside. There were six people standing there not doing anything but texting on their phones and I said are any of you planning on doing your job? They looked at me like I was bothering them. Then they told me I had to pay for my rooms which were already paid though orbitz. I showed them my receipts and my bank account t where it was debited from. They were extremely rude. The hotel inside is a disaster. Looks nothing like the picture. We go to Cartagena twice a month. We live in Barranquilla. It is by far the worst hotel I have ever seen. We travel all the time. We wanted only why we paid for. So after arguing for about an hour I canceled the reservation and stayed at the Hilton which is always great or Estellar. These are the only two I will stay at outside the walled city. If you want a hotel inside the walled city. Movich is the best. Trust me on this

By on Nov 6, 2019

Review comment responded on Nov 21, 2019

Lamentamos mucho no cumplir con sus expectativas, al igual que agradecemos su tan valioso comentarios, esperamos verle nuevamente en nuestras instalaciones

2
Family

Beautiful rooms and view! Food is bad and pool close too early

By on Aug 13, 2019

Review comment responded on Sep 10, 2019

Thank you for taking the time to write such a detailed review. All your comments are essential to improve our service.

5
Family

I like the pool and the breakfast as well as the location. I didnn't like the taxes charge at arrival since I paid all taxes when I booked the room.

By , from Bucaramanga on Aug 7, 2019

Review comment responded on Aug 8, 2019

We are pleased that you liked the pool and our service, understand that the issue of taxes are policies that must be complied with, in the same way we would like to know more about the subject do not hesitate to contact

5
Everyone

By on Jul 4, 2019

3
Everyone

Great view, spacious room,new building, nice staff, good free breakfast, luxioury hotel But no facial tissue, no coffee pot, only one trash busket, we have to ask those from service lady. feeling “hardwares are great, software need to be improved”

By on Jun 3, 2019

Review comment responded on Jun 14, 2019

Dear Customer, We really appreciate your comments about details to improve, that for sure, will make our services better. We are looking forward to provide the best comfortable and unforguettable experience. For your next reservation please claim for the best promotional rate available, this will be applied exclusively for you. Thank you again for your rating and comments!

2
Friends

The room was old. Susb connections were shorted out. Shower was missing essential items

By on Feb 18, 2019

Be Live Experience Cartagena Dubai

Cra 1 No. 9-82, Cartagena, 130001
url importing http://www.orbitz.com/Cartagena-Hotels-Be-Live-Experience-Cartagena-Dubai.h24115924-p2.Hotel-Reviews
There was an error importing /Cartagena-Hotels-Be-Live-Experience-Cartagena-Dubai.h24115924-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Cartagena-Hotels-Be-Live-Experience-Cartagena-Dubai.h24115924-p2.Hotel-Reviews

Frequently asked questions