I felt unsafe here and wanted to leave after only 3 hours of being checked in, tried my hardest to work it out with front desk but he was unwilling to accommodate, I left to another hotel without any type of partial refund after being just checked in for 3 hours, lesson learned.
No hot water. Phone wont call front desk
Pleasant service, convenient parking next to room, & comfortable lodging for my overnight.
It was good for the price!
Very clean! I did a wipe down of all sufaces handles, toilet, safety bars, phone, remote, etc with my clorox wipes and no dirt! The floors can use another moping with soap and water because my kid was walking barefoot and he ended up with blackfeet. No biggie as everything else was spotless. Sheets clean. Room smelled nice. Water, hot water, lights, tv, toilet and AC working. Nice owners. Quick walk to a homey restaurant with great pies and Vons across the street. The pool was nice, warm, clean and presentable. Would recommend for family with kids.
The desk clerk was very helpful. I appreciate her assistance in booking my room for the night.
We just bought new car to take the kids travel . Someone scratched the car . The room was so dirty when we are check in, all dust and water spills. Blankets wasn’t that clean and made me itchy all nights. Horrible smells from toilet . Totally disappointed but as long the kids happy for all over , just never chose this hotel in the future trip.
I think it is under new ownership. They are rejuvenating the property and the new rooms are quite nice. The price is a bargain for what you get. There is a nice park just down the street.
This place is a bargain for the money. They are under renovation and the new rooms are clean and nice.
Great
Great price for a weekend getaway , room was very spacious.
Horrible customer service. Not sure how or why this place is still even in business. The price is cheap but it doesn’t make up for the staff (whom I believe is also the owners - husband and wife maybe?) they are extremely rude and worst of all, total invasion of privacy and ILLEGAL- they were going into mine and others rooms when we would leave for the day....and yes I do have proof- actual footage from my laptop camera
When I got there it was a little rough, but once I slowed down and caught my breath everything was fine. I really appreciated the privacy. When I was out of my room the cleaning staff did a great job of cleaning and even organizing my room. I had no issues.
Close to Carlsbad Village, good customer service.
The lady working the desk was nice and let us check in early. The hotel looked skeachy on the outside since so many people were walking. And many people choose to smoke next to our room. But inside the room was cold with the A/C which we loved. The interior was nice. What you pay is what you get. So keep that in mind when booking your stay.
Located in Olde Carlsbad, Hyland Inn Near Legoland is within a mile (2 km) of sights such as State Street Farmers Market and Carlsbad Lagoon. This 60-room hotel welcomes guests with in-room amenities like refrigerators, microwaves, and flat-screen TVs.
Flat-screen TVs come with cable channels, and guests can stay connected with free wired Internet. Refrigerators, microwaves, and hair dryers are also standard.
Guests of Hyland Inn Near Legoland enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests. This hotel also has a vending machine.
I felt unsafe here and wanted to leave after only 3 hours of being checked in, tried my hardest to work it out with front desk but he was unwilling to accommodate, I left to another hotel without any type of partial refund after being just checked in for 3 hours, lesson learned.
No hot water. Phone wont call front desk
Pleasant service, convenient parking next to room, & comfortable lodging for my overnight.
Hello and thank you for posting your comments. We're so excited to hear you enjoyed your stay. Our entire staff puts our best efforts forward, from check-in to check-out, to ensure your stay is comfortable and memorable. I'll be sure to pass your comments along to our entire staff and we hope to host your next visit. Thank you again.
It was good for the price!
Hello and thank you for posting your comments. We're so excited to hear you enjoyed your stay. Our entire staff puts our best efforts forward, from check-in to check-out, to ensure your stay is comfortable and memorable. I'll be sure to pass your comments along to our entire staff and we hope to host your next visit. Thank you again.
Very clean! I did a wipe down of all sufaces handles, toilet, safety bars, phone, remote, etc with my clorox wipes and no dirt! The floors can use another moping with soap and water because my kid was walking barefoot and he ended up with blackfeet. No biggie as everything else was spotless. Sheets clean. Room smelled nice. Water, hot water, lights, tv, toilet and AC working. Nice owners. Quick walk to a homey restaurant with great pies and Vons across the street. The pool was nice, warm, clean and presentable. Would recommend for family with kids.
Hello and thank you for posting your comments. We're so excited to hear you enjoyed your stay. Our entire staff puts our best efforts forward, from check-in to check-out, to ensure your stay is comfortable and memorable. I'll be sure to pass your comments along to our entire staff and we hope to host your next visit. Thank you again.
The desk clerk was very helpful. I appreciate her assistance in booking my room for the night.
Thank you for staying with us.
Hello and thank you for posting your comments. We’re terribly sorry to hear your stay was less than perfect. We will take the necessary measures to address the issue you have brought to our attention.
We just bought new car to take the kids travel . Someone scratched the car . The room was so dirty when we are check in, all dust and water spills. Blankets wasn’t that clean and made me itchy all nights. Horrible smells from toilet . Totally disappointed but as long the kids happy for all over , just never chose this hotel in the future trip.
Hello and thank you for posting your comments. We’re terribly sorry to hear your stay was less than perfect. We will take the necessary measures to address the issue you have brought to our attention.
I think it is under new ownership. They are rejuvenating the property and the new rooms are quite nice. The price is a bargain for what you get. There is a nice park just down the street.
Thank you for sharing your comments. We are so delighted you enjoyed your stay with us. We really appreciate your taking the time to share your thoughts and let us know how we're doing. We hope you choose to book with us again on your next visit to the area. Thank you again.
Sorry, but after staying 3 hours we could not refund. Just to inform you our hotel is safe and secure. We do have a 24*7 front desk. Moreover, the majority of guests stay with kids. you were not happy, you should not check-in.