When I got there it was a little rough, but once I slowed down and caught my breath everything was fine. I really appreciated the privacy. When I was out of my room the cleaning staff did a great job of cleaning and even organizing my room. I had no issues.
Close to Carlsbad Village, good customer service.
The lady working the desk was nice and let us check in early. The hotel looked skeachy on the outside since so many people were walking. And many people choose to smoke next to our room. But inside the room was cold with the A/C which we loved. The interior was nice. What you pay is what you get. So keep that in mind when booking your stay.
real nice place, i like to stay there often. clean and friendly.
Stayed here for a rest from the road. Room was poorly cleaned and had no soap or shampoo in room.
The room was OK but the bed covers and pillow cases were stained. When we got back to our room the 2nd night, our key card wouldn't let us in the room. The night desk person made a 2nd card and then a 3rd card, neither would open the door. He had to come to the room and try his master key card several times before the door would open. When we got in there had been no maid service that day. beds unmade, and no coffee. The next morning there was no hot water. When I tried to explain these things to the person at the desk the next morning, he wasn't interested, just said, " You're checked out" and gestured toward the door.
I really liked the location which I’m sure is the main draw for this location. I didn’t really like how little the stay had to offer, I’ve stayed in military lodging that was nicer and when you pay so much you’d expect more out of the time you spend. Housekeeping staff was very nice but front desk wasn’t the best especially over the phone. Over all though I would come back, there was plenty of parking, lots of cameras in the area and the AC kept me cool throughout the night.
needs to replace all dent appliance and stain blankets/towels.
Friendly staff, clean rooms, convenient location, good value for budget conscious people
Good hotel nice staff recommended for people visiting carlsbad
Great location but it’s still a motel. Noisy due to freeway across the street. Pool is more like a hot tub. All in all, if your looking for a night or 2 this is ok.
Located in Olde Carlsbad, Hyland Inn Near Legoland is within a mile (2 km) of sights such as Carlsbad Lagoon and State Street Farmers Market. This 60-room hotel welcomes guests with in-room amenities like refrigerators, microwaves, and flat-screen TVs.
Hyland Inn Near Legoland's 60 air-conditioned rooms provide microwaves and refrigerators. Flat-screen TVs come with cable channels, and guests can stay connected with free wired Internet. Hair dryers are also included.
Guests of Hyland Inn Near Legoland enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests. This hotel also has a vending machine.
When I got there it was a little rough, but once I slowed down and caught my breath everything was fine. I really appreciated the privacy. When I was out of my room the cleaning staff did a great job of cleaning and even organizing my room. I had no issues.
Thank you for letting us knows. We hope you consider booking with us again on your next visit to the area and allow us to host you in the way you expect from our brand. Thank you again.
Thank you.
Close to Carlsbad Village, good customer service.
Thank you for sharing your comments. We are so delighted you enjoyed your stay with us. We really appreciate your taking the time to share your thoughts and let us know how we're doing. We hope you choose to book with us again on your next visit to the area. Thank you again.
The lady working the desk was nice and let us check in early. The hotel looked skeachy on the outside since so many people were walking. And many people choose to smoke next to our room. But inside the room was cold with the A/C which we loved. The interior was nice. What you pay is what you get. So keep that in mind when booking your stay.
Hello and thank you for posting your comments. We’re terribly sorry to hear your stay was less than perfect. We will take the necessary measures to address the issue you have brought to our attention.
Thanks.
real nice place, i like to stay there often. clean and friendly.
Thank you for sharing your comments. We are so delighted you enjoyed your stay with us. We really appreciate your taking the time to share your thoughts and let us know how we're doing. We hope you choose to book with us again on your next visit to the area. Thank you again.
Thanks.
Stayed here for a rest from the road. Room was poorly cleaned and had no soap or shampoo in room.
Thank you for sharing your comments. We're terribly sorry to hear about the issue you experienced. We will work hard to correct the issue you brought to our attention. Thank you for letting us know.
The room was OK but the bed covers and pillow cases were stained. When we got back to our room the 2nd night, our key card wouldn't let us in the room. The night desk person made a 2nd card and then a 3rd card, neither would open the door. He had to come to the room and try his master key card several times before the door would open. When we got in there had been no maid service that day. beds unmade, and no coffee. The next morning there was no hot water. When I tried to explain these things to the person at the desk the next morning, he wasn't interested, just said, " You're checked out" and gestured toward the door.
I am so sorry sir about the situation you have to deal with it.we are continuously improving upon our service and accommodation.it is our present goal to provide each guest with the highest level of service. we hope to see you again in the future and impress you with the continued improvements that we are making.
Thank you for letting us knows. We hope you consider booking with us again on your next visit to the area and allow us to host you in the way you expect from our brand. Thank you again.