4/10 Poor
James
Traveled with partner
Oct 14, 2025
Liked: Staff & service
Let me first state that every member of staff that my wife and I had an interaction with, were great, especially Valentine and the team at the Cast Iron, who were superb. We were let down for the room we booked, which you gave us a very generous gifted apology for. I stayed at the St-Pierre in the early to mid 2000s, when I was working on the Type 45 Frigates for BAE Systems, I don't beleive it has changed much. The TV says its a smart TV, but there are no apps, no Netflix, Prime etc. Luckily I always take my laptop, however the sockets at the sides of the bed are still round pin!! Although our superior lake view balcony room was ready to move into on the 2nd day, the builders were still working on the other rooms around us, continually coming round the front of our lakeside balcony to get to the back of the other rooms. We paid for breakfast, of which my wife was only having Frosties and I was having porridge. There was no porridge for the last two mornings, and no Frosties for the last morning. We are not late sleepers, usually up for breakfast around 7-7:30, so not like we were at the tail end of the breakfast period. The first night we went to the restaturant, there was no fish, no Korean chicken burgers, and a couple of other mains. If I was marking purely on the staff, it would be a 10.
James
Stayed 4 nights in Sep 2025
