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The Priory Hotel and Restaurant

4.0 star property
Hotel in Newport with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for The Priory Hotel and Restaurant

Property grounds
Front of property
Deluxe Double Room | Desk, blackout drapes, iron/ironing board, free WiFi
Double Room | Living room | Flat-screen TV
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
High Street, Caerleon, Newport, Wales, NP18 1AG
  • Celtic Manor Resort Golf Club
    ‪3 min drive‬
  • International Convention Centre Wales
    ‪3 min drive‬
  • Coldra Woods
    ‪3 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪47 min drive‬

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Room options

View all photos for Single Room

Single Room | Desk, blackout drapes, iron/ironing board, free WiFi

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Cosy Double

Cosy Double | Desk, blackout drapes, iron/ironing board, free WiFi

Cosy Double

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Cottage Deluxe Double ( Dog Friendly on request)

Cottage Deluxe Double ( Dog Friendly on request) | Desk, blackout drapes, iron/ironing board, free WiFi

Cottage Deluxe Double ( Dog Friendly on request)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Newport

Located in Caerleon, The Priory Hotel and Restaurant is within a 10-minute stroll of sights such as Isca Augusta and Caerleon Amphitheatre. This 27-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Caerleon Amphitheatre - 4 min walk - 0.3 miles
  • Celtic Manor Resort Golf Club - 3 min drive - 1.5 miles
  • International Convention Centre Wales - 3 min drive - 1.5 miles
  • Coldra Woods - 3 min drive - 1.5 miles
  • University of Wales-Newport - 7 min drive - 3.4 miles

Getting around

  • Pye Corner Station - 10 min drive
  • Bristol International Airport (BRS) - 39 min drive

Restaurants

  • ‪Toby Carvery - ‬3 min drive
  • ‪St Julian Inn - ‬15 min walk
  • ‪Man of Gwent - ‬4 min drive
  • ‪The Hanbury Arms - ‬1 min walk
  • ‪Caerleon Chinese - ‬5 min walk

About this property

The Priory Hotel and Restaurant

Hotel in Newport with a 24-hour front desk and a restaurant
Guests of The Priory Hotel and Restaurant enjoy free WiFi in public areas, a meeting room, and a terrace. Free parking is available if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include laundry facilities, a reception hall, and a garden.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and designer toiletries. Coffee makers, phones, and desks are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Hungarian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Priory Hotel Newport
Priory Newport
The Priory Restaurant Newport
The Priory Hotel and Restaurant Hotel
The Priory Hotel and Restaurant Newport
The Priory Hotel and Restaurant Hotel Newport

Frequently asked questions

Is a free cancellation option available at The Priory Hotel and Restaurant?

The Priory Hotel and Restaurant offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to do within easy reach of The Priory Hotel and Restaurant?

This hotel is situated in Caerleon within a 10-minute walk of Isca Augusta and Caerleon Amphitheatre. You'll also find Celtic Manor Resort Golf Club and Coldra Woods within a short drive.

Is parking available on site at The Priory Hotel and Restaurant?

Yes, secured self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does The Priory Hotel and Restaurant include a casino?

No, The Priory Hotel and Restaurant doesn't have a casino.

Is there an indoor pool at The Priory Hotel and Restaurant?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Priory Hotel and Restaurant?

Couples staying at this hotel will appreciate amenities like around-the-clock room service as well as a bar and a restaurant.

Does The Priory Hotel and Restaurant have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Priory Hotel and Restaurant have a restaurant that serves breakfast?

Yes, The Priory Hotel and Restaurant serves breakfast for a surcharge from its restaurant.

Does The Priory Hotel and Restaurant allow pets to stay for free?

No, pets aren't allowed at The Priory Hotel and Restaurant though service animals are welcome.

Does The Priory Hotel and Restaurant have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Priory Hotel and Restaurant?

The closest major airport to The Priory Hotel and Restaurant is Bristol International Airport (BRS), which is about 18.8 mi away. Another top airport is Cardiff International Airport (CWL), which is around 22.1 mi away.

Are there rooms with balconies at The Priory Hotel and Restaurant?

No, there aren't any guestrooms with balconies at The Priory Hotel and Restaurant.

The Priory Hotel and Restaurant Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 417 out of 636 reviews
Rating 8 - Good. 158 out of 636 reviews
Rating 6 - Okay. 34 out of 636 reviews
Rating 4 - Poor. 16 out of 636 reviews
Rating 2 - Terrible. 11 out of 636 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Rebecca

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Scot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paul Shepherd

Review of The Priory Hotel, Caerleon This was my third stay at The Priory Hotel, and it continues to be exceptional. The combination of historic charm and modern comfort makes it a standout choice in Caerleon. The rooms are simply amazing—beautifully designed, spacious, and incredibly comfortable. The beds are plush, ensuring a great night’s sleep, and the peaceful atmosphere makes it a perfect retreat. Every detail, from the furnishings to the thoughtful amenities, enhances the experience. The service is outstanding. The staff are welcoming, professional, and attentive, always making sure guests feel well taken care of. Whether checking in, dining, or asking for assistance, the hospitality is top-notch. The hotel’s ambience is both elegant and cozy, with a perfect balance of history and luxury. The recent refurbishment has made it even more inviting, enhancing the overall experience. For the quality offered, it provides great value. A few small extras, such as complimentary refreshments in the rooms, could enhance the stay even further. Having stayed three times, I can confidently say this is my go-to place in Caerleon. Whether for a relaxing getaway or a business trip, The Priory is a perfect choice. Looking forward to my next visit!
Stayed 2 nights in Feb 2025

6/10 Okay

Jonathan

Business traveler
Liked: Cleanliness

£300 pre-authorisation charge???

Travellers should be aware!!!!! This hotel pre-charges your card for £300.00 + room cost, this they claim is for if you cause damage to the room????? I have stayed in 100s of hotels and never had the hotel pre-charge for such a large amount, normally you get pre-charged around £50.00 for food charge if you want this added to your room. When questioned the manager about the large amount being pre-charged I was informed that this was because they had suffered room damage from clients, for example TV's being ripped off the wall and £300 was the normal pre-charge for hotels??? Not sure the type of clients they normally have staying, but clearly not the type of quest that I normally come across in my business trips around the country. So beware, if you stay here the pre-authorisation is extortionate, the hotel is ok, the food was good, the room is no more than fair.
Stayed 1 night in Feb 2025

8/10 Good

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The priory is a 12th century building, it has a beautiful architectural style with character and charm, set in a beautiful grounds within a short walk of the ancient Roman amphitheatre, and the Roman legion museum which are free to visit. As for the staff, they make it, friendly, helpful, a warm cheeky charm and a welcoming demeanour. We loved our 3 night stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrew

Stayed 1 night in Feb 2025

10/10 Excellent

Barney

Stayed 1 night in Feb 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely Place Let Down by Poorly Managed Staff

Room and grounds are excellent; staff are sparse on the ground, but friendly enough when engaged. The bar is a complete let down with poorly trained staff and at times it's too busy to for them to effectively handle. The real disappointment though was the restaurant where, despite excellent food (per reputaution) the staff once again spoiled it. Poor training and a lack of adequate siupervision/direction on a very busy saturday night service was a recipe for disaster..... Shame it could/should have been so much better!
Stayed 1 night in Feb 2025

8/10 Good

Ian

Stayed 1 night in Jan 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately they are renovating the restaurant so limited menu in the bar. Also had to change lunch to another restaurant as they were drilling so too noisy. This will be finished in a few days though, and as I have stayed here before I know this is not normal and I will certainly continue to stay at the Priory and would recommend it.
Stayed 1 night in Jan 2025

10/10 Excellent

Nick

Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

expensive and no milk!

It is a lovely hotel. A couple of gripes though. No-one on reception for check in or out. Very expensive drinks (£70 for 3 glasses of wine and a pint of beer!). Very lumpy pillows. And the worst - no milk only revolting vegan oat milk - why are they catering for the minority not the majority? Made the nice coffee from the coffee machine undrinkable and I really need my morning coffee.
Stayed 1 night in Dec 2024

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Nicola

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great dog friendly rooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great stay at the priory again Thank you to the team
Stayed 3 nights in Dec 2024

10/10 Excellent

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, always great value for money, highly recommend
Stayed 1 night in Nov 2024

8/10 Good

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Fantastic hotel and staff.friendly and relaxing place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Lindsay

Stayed 1 night in Nov 2024