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Mercure Newport Hotel

4.0 star property
Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Mercure Newport Hotel

Breakfast, lunch and dinner served
Meeting facility
Breakfast, lunch and dinner served
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW
  • Place, Newport Transporter Bridge
    ‪3 min drive‬
  • Place, Celtic Manor Resort Golf Club
    ‪7 min drive‬
  • Place, Tredegar House
    ‪7 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪51 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(36 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(7 reviews)
  • 178 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed (Privilege)

Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Room, 1 Double Bed (Privilege)

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Junior Suite, 1 Double Bed with Sofa bed

9.4 out of 10
Exceptional
(9 reviews)
  • 398 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Double Bed, City View

Shower, eco-friendly toiletries, hair dryer, towels

Standard Double Room, 1 Double Bed, City View

  • 178 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 178 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(36 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Newport

Located in Newport City Centre, Mercure Newport Hotel is 2.7 mi (4.4 km) from Newport Transporter Bridge and within a 10-minute drive of other popular attractions like University of Wales-Newport. This 4-star hotel has 135 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Newport Transporter Bridge - 3 min drive - 1.3 miles
  • University of Wales-Newport - 6 min drive - 3.2 miles
  • Celtic Manor Resort Golf Club - 7 min drive - 3.5 miles
  • International Convention Centre Wales - 7 min drive - 3.5 miles
  • Tredegar House - 7 min drive - 2.7 miles

Getting around

  • Newport Station - 8 min walk
  • Bristol International Airport (BRS) - 59 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Potters - ‬3 min walk
  • ‪Academy - ‬5 min walk
  • ‪The Riverfront - ‬5 min walk
  • ‪The Pen & Wig - ‬4 min walk

About this property

Mercure Newport Hotel

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
Renovated in 2022, Mercure Newport Hotel offers a 24-hour gym, free WiFi in public areas, and conference space. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. This smoke-free hotel also has a banquet hall.
Guests can expect free WiFi and 50-inch Smart TVs with digital channels. Select Comfort beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and ironing boards are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Parking included
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 15 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • NP20 Bar & Kitchen

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,099 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1966
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - February 2022
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 15.00 per night(984 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Apple Pay.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Mercure Newport Hotel Hotel
Mercure Newport Hotel Newport
Mercure Newport Hotel Hotel Newport
Mercure Newport Hotel (Opening April 2020)

Frequently asked questions

Is free cancellation available at Mercure Newport Hotel?

Mercure Newport Hotel offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see within easy reach of Mercure Newport Hotel?

This hotel is situated in Newport City Centre, just steps from Friars Walk Newport. You'll also find Celtic Manor Resort Golf Club and Newport Docks within a short drive.

Will I be able to park at Mercure Newport Hotel?

No, there isn't parking available at the hotel.

Does Mercure Newport Hotel have a casino on the premises?

No, Mercure Newport Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Newport Hotel?

No, there is no indoor pool at this hotel.

Is Mercure Newport Hotel a good place to stay for couples?

Couples will appreciate amenities at this hotel, including a comfy mattress and a smart TV in each guestroom with some featuring river views.

Are there hot tubs at Mercure Newport Hotel?

No, this hotel doesn't have a spa tub.

Does Mercure Newport Hotel feature a restaurant that includes a breakfast menu?

Yes, Mercure Newport Hotel serves a full breakfast for a surcharge each morning at NP20 Bar & Kitchen.

Will Mercure Newport Hotel allow pets to stay for free?

No, pets aren't allowed at Mercure Newport Hotel though service animals are welcome.

Does Mercure Newport Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Mercure Newport Hotel?

The closest major airport to Mercure Newport Hotel is Cardiff International Airport (CWL), which is 28 mi away (50 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 18.7 mi away.

Are there rooms with balconies at Mercure Newport Hotel?

No, you won't find guestrooms with balconies at Mercure Newport Hotel.

Mercure Newport Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 604 out of 883 reviews
Rating 8 - Good. 176 out of 883 reviews
Rating 6 - Okay. 56 out of 883 reviews
Rating 4 - Poor. 24 out of 883 reviews
Rating 2 - Terrible. 23 out of 883 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ermita

Stayed 1 night in Jul 2025

10/10 Excellent

Alistair

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the oasis themed welcome. The staff were very friendly and helpful. Everything was very well organised for a busy event
Stayed 1 night in Jul 2025

10/10 Excellent

michael, Staten Island

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel very clean staff was great lots of places to eat and shop.
Stayed 1 night in Jul 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great welcome, lovely stay

Very clean, though option available to skip a clean if you wanted (for eco purposes). Great welcome on arrival and at breakfast time. Amazing staff, one spotted my kid reading his comic at breakfast and made a point of letting us know there was a comic book fair being held in the hotel that day. My son and I would definitely be happy to stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick break

Central . Right by the theatre bus station and train station. Good room . Good staff and good breakfast
Stayed 1 night in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. My room was clean and bright. However it was a twin room and the bottom sheet did not tuck in under the mattress. This led to the bottom sheet and the mattress cover sliding down the bed when I sat to read or watch tv. It really wasn’t very satisfactory. Tdining
Stayed 1 night in Jun 2025

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quite hotel well located near the train station.
Stayed 1 night in Jun 2025

10/10 Excellent

Cecilia

Business traveler
Liked: Amenities, property conditions & facilities
Fabulous hotel in a deprived area. Staff were extremely friendly and helpful. Room size generous with good amenities. Restaurant and bar excellent. Outside of the hotel Newport is dirty and deprived with no tourist experiences. Only positive is the short train rides to Cardiff and Bristol
Stayed 4 nights in Jun 2025

10/10 Excellent

Mathew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Epic and the staff were brilliant, thank you
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to say lovely hotel would definitely recommend
Stayed 1 night in Jun 2025

10/10 Excellent

Nidhi

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel for the price! Our kids loved their stay in the junior suite of the hotel..
Stayed 1 night in Jun 2025

2/10 Terrible

Tom

Stayed 1 night in Jun 2025

10/10 Excellent

Olufunmilayo Yetunde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Near the train station and town centre. Just what I needed.
Stayed 1 night in Jun 2025

6/10 Okay

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An early start in the morning

Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was modern, clean and comfortable. Ultimately like any hotel it’s just a building; however, what sets this building apart is the staff. We stayed two nights and from the outset we were made to feel like old returning friends. Special mention goes to restaurant staff Nathan, Bessy and Coulay (I guarantee that I’ve misspelt that), also to night desk staff member Andrew. If I have need of a hotel in Newport again I can’t imagine choosing anywhere else. Great service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely stay in the hotel. Near to shops and restaurant highly recomended.
Stayed 1 night in Jun 2025

4/10 Poor

Gareth

Liked: Staff & service
Disliked: Cleanliness
Where do I start.... Checked into room 805 first thing I noticed was the desk was broke, the bed had a hair under the duvet. The toilet holder in the bathroom was loose(thought it was going to fall off at one point). Curtains were dirty and had stains on them. For £168.30 (2 nights) it was nowhere near worth the stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Martin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and staff very friendly, room was unbearably hot and AC only went down to 19 degrees.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay for a sporting event

Stayed here before and got the great service previously. Staff excellent.Location great.Nice rooms.
Stayed 1 night in May 2025

8/10 Good

Raj

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast could have been served earlier as I needed to leave at 7am to catch a train.
Stayed 2 nights in May 2025