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Holiday Inn Cardiff City Centre

3.0 out of 5.0

Recent guest reviews

Booked afternoon tea for my wife's birthday. Although not cheap, the view from the first floor was very nice. Service was excellent. Sandwiches were a tad basic but cakes were tasty. Glass of prosecco to start was very good. Unlimited tea or coffee. Nice change and right in city centre.

The hotel was very clean and modern,being across from the castle it was easy to find although a little confusing on how to enter the car park. The staff were very friendly and efficient and came across as though they could'nt do enough for you.

The room was spacious but was in need of some refurbishment. Looking a little tired. The staff were friendly and breakfast was very good. Had a pleasant bar area in which to relax after a days shopping.

Excellent, staff polite and helpful, room very clean and large. Lovely breakfast. Have stayed in three holiday inns in the past month this was the best. Location close to city , castle, short drive to bay and football ground our reason for visiting.

Everything was excellent. The lady who greeted us at breakfast both morning and also was our host at lunchtime was a real attribute to your hotel. She has such a good memory, always smiling, so helpful and couldn't do enough for us during our stay. Thank you!! (I tried to recall her name / write it down and failed to do so, apologies, but please pass this back to her and thank her)

Good sized rooms - environmentally friendly & I could see some environmental sustainable programmes. Breakfast was of very good quality. Very friendly service and very prompt too. Bar food menu was excellent..Very friendly service

Great location with parking (12.00 per night) great room on top floor with view over the river, quiet with no noise from front of Hotel where is a view of Cardiff Castle. Easy walking distance to the centre of the city. This is our third visit

An excellent hotel with first class location and polite, caring staff. The food in the restaurant was very good and served with a genuine smile. The room was a good size with all facilities including the good old Holiday Inn shower. Sadly the refurbished hotels have put in a dribble of a shower.....

Unwelcome attitude of one lady receptionist, very abrupt..evening meal was poor and service very slow. Breakfast good and the lady on the desk the last two days was excellent. Buffet not always filled up and done items not readily available

Receptionist was excellent. There were cakes for sale in aid of Marie Curie in reception which I thought was a lovely idea. View of castle from room which was great. Executive room was smaller than expected but had everything we needed. Food was good but have had better at other Holiday Inns - especially breakfast. Location is excellent.

Castle Street Cardiff Wales

Hotel highlights

  • Walking distance to Principality Stadium and Cardiff Castle
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Located in Castle, Holiday Inn Cardiff City Centre is within a 5-minute walk of popular attractions such as Principality Stadium and Cardiff Castle. This 157-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Centrally located in Cardiff, the hotel is also a short walk from St. David's Hall and St. David's.


This hotel serves as home to a pub, along with a restaurant that specializes in American cuisine. Full breakfast is offered for a fee each morning from 7 AM to 9:30 AM.


The 157 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free newspapers. Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Hair dryers, phones, and ironing boards are also available.

Property features

Guests of Holiday Inn Cardiff City Centre enjoy access to free WiFi in public areas, 10 meeting rooms, and conference space. Self parking is available for GBP 12 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, a computer station, and express check-in.

Reviews from Trip Advisor

Trip Advisor aggregated rating

68.0% of guests recommend this hotel

Total of 1343 reviews