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Holiday Inn Cardiff City Centre

3.0 out of 5.0

Recent guest reviews

Stayed at the holiday inn for a weekend break. The hotel is opposite the castle and our room which was at the back, overlooked Cardiff arms park pitch. Upon arrival the staff were really friendly and could not have been more helpful advising where to go and told us about the local water taxi to the bay. The hotel is in a good location, not in the middle of the city so no street noise but a 10 minute walk away from the shops and restaurants. We chose not to have breakfast at the hotel but just over the road we found Pettigrew tea rooms and had a lovely breakfast there.The room had everything you would expect and a very powerful shower. Would definitely recommend.

As soon as stepped in to check in all the staff were so first class and nothing to much trouble. Room was clean and good size and well equipped. Breakfast was lst class and fresh and great choice. Even fresh oranges for juice......and tea pots. Will return as great location and great value.

I didn't enjoy my evening meal on the first night, so I ate out the second night. The food leaves a bit to be desired, but the location and the hotel are absolutely fine. The room was clean and the hotel was quiet up on the top floor.

We really like this hotel. Really central for our stay. Next time we are going to take the Taff trail which passes through the park opposite. Clean every where,warm through out the building great staff friendly helpful chatty. With a great knowledge of the area. Fiona was really great.

Staff were friendly and helpful and overall the price was reasonable. however the room was in need of a refurb, the bathroom was tiny and the sink tap was loose. Also, couldn't get any warmth from aircon or radiator. Arrived after midnight so I was too tired and too late to make a meaningful complaint. Breakfast was pretty good although at an extra £15 it should be!

The forniture is dated. The bathtub was worn out. The shower in the morning was barely hot. The breakfast was disappointing, with tiny stone cold croissants despite having it very early in the morning. No staff member asked us at the check out if everything was ok.

Service was outstanding, we needed extra towels, milk and tea bags and reception was so great they delivered immediately. The room was great and really clean and the staff at reception were lovely. A really great place to stay.

I regularly stay at this hotel and have to say it is a great place to stay, staff are friendly, rooms are clean and everything happens in an efficient way. Car parking is easy and location is very well placed to get about Food quality is good overall and the hotel does not pretend to be what it's not if that makes sense, a great safe bet when booking a stay in Cardiff

A sad occasion improved by a warm friendly welcome the reception and a clean comfy room. An excellent dinner, perfect sized portions served by friendly professional staff. Breakfast was excellent served by the same staff.

Cardiff Castle on door mat and Principality stadium behind!!!.., Wow 😮 from checking- check out. Lovely staff, lovely breakfast hot and fresh! . Easy brisk 10 min walk from train station to here-no need to book a taxi (during working hours )at station they are plentiful !!! . Town centre is a 10 min walk- Tesco express is on same route. No need for a taxi .Happy to walk/wheelchair or Pram about .. everything accessible from here! 😊🏴󠁧󠁢󠁷󠁬󠁳󠁿

Castle Street Cardiff Wales

Hotel highlights

  • Walking distance to Principality Stadium and Cardiff Castle
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Holiday Inn Cardiff City Centre places you within a 5-minute walk of popular attractions such as Principality Stadium and Cardiff Castle. This 157-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Centrally located in Cardiff, the hotel is also a short walk from St. David's Hall and St. David's.


This hotel serves as home to a pub, along with a restaurant that specializes in American cuisine. Full breakfast is offered for a fee each morning from 7 AM to 9:30 AM.


The 157 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free newspapers. Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Hair dryers, phones, and ironing boards are also available.

Property features

Guests of Holiday Inn Cardiff City Centre enjoy access to free WiFi in public areas, 10 meeting rooms, and conference space. Self parking is available for GBP 12 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, a computer station, and express check-in.

Room options

Standard Room

Full 1 | Twin 2 | Sleeps 2


Full 2 | Sleeps 2

Superior Room

Full 1 | Twin 2 | Sleeps 2

Room, Accessible

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

68% of guests recommend this hotel

Total of 1274 reviews