The cabin look
The resort is not inexpensive to start with, but, everything is "nickel and dimed" for extras. Even the boat-ride from the main area to the beach was an extra expense (every time). The rain kept me from doing many of the available activities, but If the weather had been nice, the trips to the beach would have been a ridiculous add on and the "free" toys like kayak etc. To avoid extra meal fees at the resort, I decided to get coffee and a pastry at the Brew cafe for $10.00 and purchased a large yogurt in town and did not partake in the $25 breakfast buffet daily. My cabin had a small fridge only. My yogurt was totally frozen by the 3rd day. As far as noise goes....the roads are gravel and noisy. There was road travel by golf carts and the gravel was not quiet...even at night. Luckily the heat pump-air conditioner dinned the noise. The area is not safely walkable. My sister fell two times on trip hazards. Look down as you walk! If I had known more about the area, I would have stayed at another place, but my family group was staying here so for convenience I made this reservation. On the bright side, I had good food at the Veranda and drinks at the bar.
LOVE LOVE LOVE.!!!
Very nice amenities, good food, safe easy access.
It was a beautiful place! However, everything was so expensive that it was a stressful experience. The location of the resort does not have any stores nearby and only had 2 restaurants within walking distance. The room also did not have a microwave or coffee maker. The hotel restaurant stopped serving food at 8:30 pm and because there was no microwave we were unable to find food without walking to another restaurant that was 3/4 of a mile away. There was also a $50 per day resort fee that was charged upon arrival. I did not know about this fee and would have stayed at another resort in a more centralized location had I known. The private beach was a unique experience but it closes at 5pm due to the sun setting and once you’re back at the resort there isn’t much to do. For the money spent per day, you’re better off staying at a different resort closer to town.
Me and my wife had a great time and we will come back
Great sense of arrival at this property. Nice and secluded but a little further from town, relatively speaking. Most of the shacks were going under renovation when we visited, unfortunately, so we didn't get a chance to visit all of the restaurants at the resort. The Taco Shack was open though - we went there almost every morning. It is very close to Hidden Treasures Restaurant - fantastic dinner spot, highly recommended. Highlights for this resort: Awesome accommodating staff, awesome pool, fantastic beach club (reserve a cabana for a half day for only $40).
This was our third stay at this property. In the past times we were thrilled and loved it, since COVID things have changed. The staff did not seem as happy, mold growing in the sink despite having our room cleaned multiple times, cabinets falling and breaking in room, their bar was always out of supplies to make drinks. There are no windows on their cottages, it’s a screen with wooden shutters over them, in return you hear everything outside. They allowed people to play loud music and party outside their cottages until nearly midnight, which means no sleep for anyone in neighboring cottages. Lastly, the food trucks that they mention being on site, are nearly never open. There’s approximately 5 of them and only 2 were opened for our week long trip. We won’t be back to this property but will be back to San Pedro.
I´d really liked the installations of the hotel, nice, quiet, clean and the staff was the best
Paid extra for a kitchenette but there was no microwave, stove or any way to call it a kitchenette. Did not feel it was worth the upgraded room at all
Aesthetically nice but customer service and guest experience sucks.
I enjoyed the private island vibe and the overall cleanliness of the property as it relates to trash. I was disappointed with their dust control in the buildings due to the graveled paved property; a lot of dirt is tracked into the facilities, including the rooms. No microwave or stovetop was available in the kitchenette suits. My room had issues with the locks, for which, when reported to security, there was no follow-up. Housekeeping left only one towel and no other replacement linens in the room, and there were two occupants. Upon arrival, we were assisted to our cottage with our bags, but no offer was made to help transport our luggage back to the front desk upon checkout. We had to walk across campus, pulling our luggage across the graveled compound. The bathroom was not adequately cleaned by housekeeping from the previous users. On checkout front desk didn't ask for feedback on stay.
I liked the property but our AC broke down for one night and they charged us GST twice (which I am still trying to resolve). Loved the food, staff and proximity to activities. (And their private beach.)
Great place to stay with attentive staff, good food, nice accommodations and beautiful views.
Charming upscale cottages, amenities including a private beach, and a superb, service oriented staff made this a great vacation. Felt like I was leaving family at the end of my stay. Definitely recommend getting a golf cart if you want to see most of the island, although taxis readily available and affordable.
This property is possibly the most expensive place I've ever stayed, but you get what you pay for. Check floorplan before booking, because some rooms are smaller, but we booked a room about 700 sq.ft, including a screen porch for enjoying mosquito-free moments outside. Food is excellent (high prices). The pool and private beach are wonderful. Everyone rents a golf cart to explore around town. Awesome adventure excursions are handled by on-site Tuff-E-Nuff tours on site. I couldn't be happier with our choice to stay here!
The rooms did not have enough supplies (paper towels, trash bags etc). The dryer did not dry items as it should and required at least 7 cycles just to get thoroughly dried. The resort seemed understaffed. They did not tell us where to get towels for the pool, the WiFi was insufficient and dropped often, the front desk did not always answer the phone, and the food and drinks were way overpriced and was subpar.
Stunning property with wonderful staff. Cottages are charming, quaint and clean. View of the sunset from the patio restaurant was unbeatable! Tuff E Nuff took us out to the reef for a full day trip of snorkeling, swimming with sharks and a stop at Caye Caulker. Sherri, the tour guide was AMAZING!! She had a wealth of knowledge about sea life, great communication and people skills and a genuine live for her country! I could go on and on about her! She’s a natural!! All in all, a magical trip!
Mahogany Bay Resort & Beach Club, Curio Collection by Hilton places you within 3 miles (5 km) of popular attractions like San Pedro Belize Express Dock and San Pedro Central Park. This 207-room, 4-star hotel has a marina, a full-service spa, and 4 restaurants.
There are ample dining options with 4 onsite restaurants, including The Verandah, which specializes in Fusion cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Full breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.
Guests can expect free WiFi and 43-inch Smart TVs with digital channels. Bathrooms have hair dryers, free toiletries, and bathrobes. Other amenities include furnished balconies or patios, sitting areas, and refrigerators. Housekeeping is available on request.
Guests of Mahogany Bay Resort & Beach Club, Curio Collection by Hilton have access to a marina, a full-service spa, and an outdoor pool. There's free parking, and an airport shuttle during limited hours for USD 20.00 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include a gym, free WiFi in public areas, and a conference center.
The cabin look
The resort is not inexpensive to start with, but, everything is "nickel and dimed" for extras. Even the boat-ride from the main area to the beach was an extra expense (every time). The rain kept me from doing many of the available activities, but If the weather had been nice, the trips to the beach would have been a ridiculous add on and the "free" toys like kayak etc. To avoid extra meal fees at the resort, I decided to get coffee and a pastry at the Brew cafe for $10.00 and purchased a large yogurt in town and did not partake in the $25 breakfast buffet daily. My cabin had a small fridge only. My yogurt was totally frozen by the 3rd day. As far as noise goes....the roads are gravel and noisy. There was road travel by golf carts and the gravel was not quiet...even at night. Luckily the heat pump-air conditioner dinned the noise. The area is not safely walkable. My sister fell two times on trip hazards. Look down as you walk! If I had known more about the area, I would have stayed at another place, but my family group was staying here so for convenience I made this reservation. On the bright side, I had good food at the Veranda and drinks at the bar.
Thank you for the review. Please know that we take comments seriously and continue to improve our service. The boat ride from the resort to the private beach is now complimentary as are the activities at the beach (kayaks, beach chairs, paddle boards). Thank you for the nice comments regarding the Veranda restaurant and the bar. We appreciate the feedback.
LOVE LOVE LOVE.!!!
Thank you for taking the time to submit a review. We appreciate your kind words and great score. I'll be sure to share with the team. We look forward to having you back!
Very nice amenities, good food, safe easy access.
It was a beautiful place! However, everything was so expensive that it was a stressful experience. The location of the resort does not have any stores nearby and only had 2 restaurants within walking distance. The room also did not have a microwave or coffee maker. The hotel restaurant stopped serving food at 8:30 pm and because there was no microwave we were unable to find food without walking to another restaurant that was 3/4 of a mile away. There was also a $50 per day resort fee that was charged upon arrival. I did not know about this fee and would have stayed at another resort in a more centralized location had I known. The private beach was a unique experience but it closes at 5pm due to the sun setting and once you’re back at the resort there isn’t much to do. For the money spent per day, you’re better off staying at a different resort closer to town.
Good Day Lindsay,I am sorry to hear that you felt this way about your stay. I do apologize on the closing hours of the restaurant and not having a microwave in the room. Please note none of our units comes with a microwave in them. The resort fee was shown on your hotel confirmation to be paid on the property and I apologise as well if you did not see that at the time of booking. Please know that we do take your feedback seriously and aim to address them with our team.
Me and my wife had a great time and we will come back
Good Day Tony,We are pleased to hear that you and your wife had a wonderful time with us at Mahogany bay Resort and we will definitely be happy to have you both back with us.
Great sense of arrival at this property. Nice and secluded but a little further from town, relatively speaking. Most of the shacks were going under renovation when we visited, unfortunately, so we didn't get a chance to visit all of the restaurants at the resort. The Taco Shack was open though - we went there almost every morning. It is very close to Hidden Treasures Restaurant - fantastic dinner spot, highly recommended. Highlights for this resort: Awesome accommodating staff, awesome pool, fantastic beach club (reserve a cabana for a half day for only $40).
Good Day Tony,It was truly a pleasure having you with us at Mahogany Bay and we are pleased to hear that you had a wonderful time and enjoyed the facility. We can only hope to have you back with us again in the near future.
This was our third stay at this property. In the past times we were thrilled and loved it, since COVID things have changed. The staff did not seem as happy, mold growing in the sink despite having our room cleaned multiple times, cabinets falling and breaking in room, their bar was always out of supplies to make drinks. There are no windows on their cottages, it’s a screen with wooden shutters over them, in return you hear everything outside. They allowed people to play loud music and party outside their cottages until nearly midnight, which means no sleep for anyone in neighboring cottages. Lastly, the food trucks that they mention being on site, are nearly never open. There’s approximately 5 of them and only 2 were opened for our week long trip. We won’t be back to this property but will be back to San Pedro.
Good Day Chastina, I sincerely apologise for the inconveniences that you had during your stay with us as we do aim to ensure that we meet our guests satisfaction. Please know that we will do our best to ensure that we address all these issues that you had as we do appreciate our guests feedback. Kindly note that we do wish that once you are back to San Pedro we will be more than happy to have you with us to make it right and ensure that you have a wonderful stay.
I´d really liked the installations of the hotel, nice, quiet, clean and the staff was the best
Thank you Jamie, Your feedback is highly appreciated and we are pleased to hear that you had a wonderful time with us and that our team was able to ensure that you enjoyed your trip. We do hope to host you again in the near future.
Paid extra for a kitchenette but there was no microwave, stove or any way to call it a kitchenette. Did not feel it was worth the upgraded room at all
Good Day Rick, Thank you very much for your feedback. We do apologise for the inconveniences caused please note that we unfortunately do not offer microwave or stoves in our keeping suite but will definitely work on how best we can rectify that situation for future guests.
Good Day Sherise,Thank you for your recent stay with us at Mahogany Bay!I do hope that you had a wonderful time and we would be more than happy to host you back in the near future.