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Recent guest reviews

room not so clean

Great amenities. Friendly staff. Very modern

We didn’t get the room we paid for and the sheets were still dirty en we came in .

Great location and perfect for our 1 night stay! The man that checked us in was very personable and friendly!

We would stay there again

The room was smaller than I expected, the bed was not super comfortable, the pillows left a lot to be desired, and the check-in area was not COVID friendly.

A few things about this location that were not up to par with Hilton. 1) is that the room we were put in was dirty. It did not appear to be cleaned let alone sanitized. The mattress was urinated on multiple times and I only saw this when leaving because I pulled all the sheets off the bed. 2) all the walls we smeared with food maybe even some blood spots and hand prints all over the place which tells me walls have not been cleaned or sanitized. 3) When I asked for complimentary water at the front desk I was refused. Of all the times I have stayed at a Hilton hotel I have never had a stay this bad.

I liked that it was down town. But didn’t like it was valet only and that they charge an extra 50 each night for incidentals. They will supposedly take the extra charge off.

The front desk lady was rude. Greeded me with a "whats up" with a very disregarding attitude. She clearly dislikes her job or something?

The view was amazing! Location is great. Staff was really friendly and personable.

15th Street Denver CO

Hotel highlights

  • Walking distance to Colorado Convention Center and 16th Street Mall
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge

Located in Downtown Denver, Tru By Hilton Denver Downtown Convention Center is within a 5-minute walk of popular attractions such as Colorado Convention Center and Denver Center for the Performing Arts. This 176-room hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM. At the end of the day, the bar/lounge is a great place to grab a drink.


Rooms

LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other standard amenities include ironing boards and desks. Housekeeping is available on request.


Property features

Guests of Tru By Hilton Denver Downtown Convention Center have access to free WiFi in public areas. Valet parking is available for USD 45 per night. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage.

Room options

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible (Roll-In Shower)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed | Sleeps 2

Guest reviews for Tru By Hilton Denver Downtown Convention Center

Everyone (18) Couples (8) Family (9)
4
Family

room not so clean

By on May 16, 2022

5
Partner Couples

Great amenities. Friendly staff. Very modern

By on Apr 10, 2022

2
Friends Business Business

We didn’t get the room we paid for and the sheets were still dirty en we came in .

By on Mar 15, 2022

5
Everyone

By on Mar 12, 2022

5
Partner Couples

Great location and perfect for our 1 night stay! The man that checked us in was very personable and friendly!

By on Mar 12, 2022

5
Everyone

By , from Piedmont on Jan 31, 2022

5
Partner Couples

We would stay there again

By on Jan 3, 2022

3
Partner Couples

The room was smaller than I expected, the bed was not super comfortable, the pillows left a lot to be desired, and the check-in area was not COVID friendly.

By on Dec 26, 2021

1
Family Family with small children

A few things about this location that were not up to par with Hilton. 1) is that the room we were put in was dirty. It did not appear to be cleaned let alone sanitized. The mattress was urinated on multiple times and I only saw this when leaving because I pulled all the sheets off the bed. 2) all the walls we smeared with food maybe even some blood spots and hand prints all over the place which tells me walls have not been cleaned or sanitized. 3) When I asked for complimentary water at the front desk I was refused. Of all the times I have stayed at a Hilton hotel I have never had a stay this bad.

By on Dec 13, 2021

3
Partner Couples

By on Nov 15, 2021

Review comment responded on Dec 18, 2021

We would love more information to help assist us with making future stays better. Please reach out to customer service with further information.

Tru By Hilton Denver Downtown Convention Center

801 15th Street, Denver, CO 80202
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