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Pont Levis Hôtel By Franck Putelat

4.0 star property

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Photo gallery for Pont Levis Hôtel By Franck Putelat

Courtyard
Outdoor pool, pool umbrellas, sun loungers
Interior
Superior Room (Jacuzzi) | Premium bedding, in-room safe, individually decorated, blackout drapes
Courtyard

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
40 chemin des Anglais, Carcassonne, Aude, 11000
  • Place, Historic Fortified City of Carcassonne
    ‪2 min walk‬
  • Place, Château Comtal
    ‪2 min walk‬
  • Place, Le Musée de la Torture de Carcassone
    ‪3 min walk‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪13 min drive‬

Room options

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, individually decorated, blackout drapes

Superior Room

9.4 out of 10
Exceptional
(3 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Double Room

Premium Double Room | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Premium Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 204 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, Terrace

Junior Suite, Terrace | Premium bedding, in-room safe, individually decorated, blackout drapes

Junior Suite, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite (Jacuzzi)

Junior Suite (Jacuzzi) | Premium bedding, in-room safe, individually decorated, blackout drapes

Junior Suite (Jacuzzi)

  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room (Jacuzzi)

Superior Room (Jacuzzi) | Premium bedding, in-room safe, individually decorated, blackout drapes

Superior Room (Jacuzzi)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Carcassonne

Pont Levis Hôtel By Franck Putelat places you next to Château Comtal and Narbonnaise Gate. This 4-star hotel has 12 guestrooms and offers an outdoor pool, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Historic Fortified City of Carcassonne - 2 min walk - 0.1 miles
  • Château Comtal - 2 min walk - 0.1 miles
  • Le Musée de la Torture de Carcassone - 3 min walk - 0.2 miles
  • Narbonnaise Gate - 5 min walk - 0.3 miles
  • Aude Gate - 8 min walk - 0.5 miles

Getting around

  • Carcassonne Station - 8 min drive
  • Carcassonne (CCF-Pays Cathare) - 7 min drive

Restaurants

  • ‪Le Marcou - ‬3 min walk
  • ‪La Taverne du Chateau - ‬3 min walk
  • ‪Maison du Cassoulet - ‬4 min walk
  • ‪Restaurant La Barbacane - ‬6 min walk
  • ‪Comte Roger - ‬5 min walk

About this property

Pont Levis Hôtel By Franck Putelat

At Pont Levis Hôtel By Franck Putelat, guests have access to an outdoor pool, free WiFi in public areas, and a 24-hour business center. Self parking is offered for EUR 15 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace, a picnic area, and a garden.
83-cm LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include coffee makers, safes, and phones.
Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
  • Restaurant
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9.2 out of 10, Wonderful, 1,001 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 83-cm LED TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.08 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9.00 for children
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 4 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Pont Levis
Pont Levis Carcassonne
Pont Levis By Franck Putelat
Pont Levis Hôtel Carcassonne
Pont Levis Hôtel By Franck Putelat Hotel
Pont Levis Hôtel By Franck Putelat Carcassonne
Pont Levis Hôtel By Franck Putelat Hotel Carcassonne

Frequently asked questions

Is a free cancellation option available at Pont Levis Hôtel By Franck Putelat?

Pont Levis Hôtel By Franck Putelat offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Pont Levis Hôtel By Franck Putelat?

As of Jun 22, 2026, prices found for a 1-night stay for 2 adults at Pont Levis Hôtel By Franck Putelat on Jun 30, 2026 start from $213, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Pont Levis Hôtel By Franck Putelat?

This hotel is located in Carcassonne, just steps from Château Comtal and Narbonnaise Gate, and within a short walk of Historic Fortified City of Carcassonne. You'll also find Le Musée de la Torture de Carcassone and Aude Gate less than a mile away.

Is parking available on site at Pont Levis Hôtel By Franck Putelat?

Yes, parking is offered for EUR 15 per day. Wheelchair-accessible parking is also available for guests.

Is there a spa at Pont Levis Hôtel By Franck Putelat?

Spa services at the hotel include mani/pedis, massages, and body treatments.

Does Pont Levis Hôtel By Franck Putelat include a casino?

No, Pont Levis Hôtel By Franck Putelat doesn't have a casino.

Will I find an indoor pool at Pont Levis Hôtel By Franck Putelat?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Pont Levis Hôtel By Franck Putelat?

There are many amenities for couples at this hotel, including champagne service as well as an outdoor pool and couples/private dining.

Are there hot tubs at Pont Levis Hôtel By Franck Putelat?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Pont Levis Hôtel By Franck Putelat feature a restaurant that includes a breakfast menu?

Pont Levis Hôtel By Franck Putelat offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Pont Levis Hôtel By Franck Putelat allow pets to stay for free?

Although they can't stay for free, pets are welcome at Pont Levis Hôtel By Franck Putelat for a fee of EUR 15 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Pont Levis Hôtel By Franck Putelat?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Pont Levis Hôtel By Franck Putelat?

The closest major airport to Pont Levis Hôtel By Franck Putelat is Carcassonne (CCF-Pays Cathare), which is 4.1 mi away (7 minutes by car). Another top airport is Castres (DCM-Mazamet), which is around 24.4 mi away.

Are there rooms with balconies that I can book at Pont Levis Hôtel By Franck Putelat?

Yes, some guestrooms at Pont Levis Hôtel By Franck Putelat offer a terrace and may feature garden views.

Pont Levis Hôtel By Franck Putelat Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 124 out of 179 reviews
Rating 8 - Good. 45 out of 179 reviews
Rating 6 - Okay. 7 out of 179 reviews
Rating 4 - Poor. 3 out of 179 reviews
Rating 2 - Terrible. 0 out of 179 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds, great location and very close to restaurants and sights.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a clean well run hotel with lovely, helpful staff and great breakfasts
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice accommodation. Very convenient access to the old city.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and 5 min away from the Mideival castle
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely outdoor pool, beautiful views of the castle, and convenient private parking lot.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique hotel with impeccable service and a wonderful location
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for access to the Castle! 5 minutes to walk back for a swim and beautiful pool and grounds. Highly recommend!
On the chair outside my room.
By the pool.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Location. Wonderful facility.

This was a wonderful spot. Steps…..literally across the street……from the main gate into the old city. Everyone was helpful…..parking is easy…..loved it.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, amenities
Spotless
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kimberlee

Liked: Cleanliness, staff & service, property conditions & facilities
The property was well taken care of, the staff was excellent, the location was superb.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
I would highly recommend this hotel. Perfect location to see Carcassonne. Wonderful pool, too. The staff is excellent from check in to when you leave.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful little hotel next to the walls of carcassone castle. Great spot with pool and rooms with decks ( worth it). Only complaint is rooms are tight for two pieces of luggage and not a huge fan of only hand held showers( although my wife loved the bath and shower..is romantic..note this has a 2 star Michelin restaurant attached but only open Tuesday to Saturday.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Right outside entrance to walled city, so convenient. Staff were wonderful.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Right across from the medieval city. Easy walk to the town center. Staff was exceptional!
Stayed 1 night in Jul 2024
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for access to the castle. Also short walk to the new town area. Friendly staff. Comfortable room.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & lovely staff

Great hotel, so close to the entrance to the medieval city. The reception were so helpful and booked a fabulous restaurant for us. Also we were able to park our camper van securely which was good. We will return and dine at the sister hotel’s restaurant next time
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to the fortress, excellent friendly staff, nice sized comfortable room and bed. Only complaint is there was not even a drawer to unpack any of your luggage. We are literally living out of our suitcases as there was nowhere to put stuff. Other than that we still highly recommend.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis of calm in close proximity to Carcassonne

Beautiful and peaceful hotel but in such close proximity to the medieval city. However the highlight was the staff - so accommodating and friendly. Can’t recommend this hotel highly enough.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location to Cite is perfect---just across the parking lot. The parking offered by the hotel is also convenient and safe. They were very helpful in making reservations for one of the Putelat restaurants, which was an excellent experience.
Stayed 3 nights in Sep 2022
Verified

8/10 Good

cathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fabulous position close to the Old city. It’s very modern. The rooms are small and quite dark inside. They have comfy bedding and we had a very large fabulous walk in shower with a nice patio and chairs to sit out in. No atmosphere or lounge as such to have a drink and relax other than your room. I would say a place to stay one or two nights only. We stayed four nights which was too long. However Carcassone is stunning and there is easy access via train to several places.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

marco

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 2 nights in Jul 2024
Verified

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

C

I would of liked the pool to be heated and as they offer boots for the garden we were not sure where that was.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with very close proximity to the castle gate . Safe and private parking Very helpful staff .We didn’t use the restaurant at all so I can’t comment on that . Gorgeous chilled ,cat , Pom-pom asleep in the reception .
Stayed 1 night in Sep 2023
Verified

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location within 3 minute walk of the city entrance and also great views if you walk up the hill in the garden. Receptionist was very friendly & helpful. We arrived early expecting to just leave our bags however it was a nice touch for them to let us in the room early. Great private secure parking inside the grounds for €15 per night and able to come and go as you please. Rooms adequate for a night. Strange layout (standard room) with the WC on one side of the room and the wash basin on the other, bit inconvenient to wash your hands after using the WC, especially in the middle of the night, if you turn on the light you wake partner or trip over as you can't see where your are going if you don't. Pillows were synthetic lumpy & uncomfortable could do with replacing. Toiletries were minimal 2 in 1 one body hair shampoo & hand wash that's it. All in all an pleasant stay but small things could improve it such as the pillows.
View from garden
Stayed 1 night in Oct 2025

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