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Pont Levis Hôtel By Franck Putelat

4.0 star property
Hotel in Carcassonne with a 24-hour business center and a 24-hour front desk

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Photo gallery for Pont Levis Hôtel By Franck Putelat

Courtyard
Superior Room (Jacuzzi) | Premium bedding, in-room safe, individually decorated, blackout drapes
Interior
Outdoor pool, pool umbrellas, sun loungers
Courtyard

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
40 chemin des Anglais, Carcassonne, Aude, 11000
  • Place, Historic Fortified City of Carcassonne
    ‪2 min walk‬
  • Place, Château Comtal
    ‪2 min walk‬
  • Place, Aude Gate
    ‪6 min walk‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪9 min drive‬

Room options

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, individually decorated, blackout drapes

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Premium Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 204 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Terrace

Junior Suite, Terrace | Premium bedding, in-room safe, individually decorated, blackout drapes

Junior Suite, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Junior Suite (Jacuzzi)

Junior Suite (Jacuzzi) | Premium bedding, in-room safe, individually decorated, blackout drapes

Junior Suite (Jacuzzi)

  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Superior Room (Jacuzzi)

Superior Room (Jacuzzi) | Premium bedding, in-room safe, individually decorated, blackout drapes

Superior Room (Jacuzzi)

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Carcassonne

Pont Levis Hôtel By Franck Putelat places you next to Château Comtal and Narbonnaise Gate. This 4-star hotel has 12 guestrooms and offers an outdoor pool, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Historic Fortified City of Carcassonne - 2 min walk - 0.1 miles
  • Château Comtal - 2 min walk - 0.1 miles
  • Narbonnaise Gate - 3 min walk - 0.2 miles
  • Le Musée de la Torture de Carcassone - 3 min walk - 0.2 miles
  • Aude Gate - 6 min walk - 0.4 miles

Getting around

  • Carcassonne Station - 8 min drive
  • Carcassonne (CCF-Pays Cathare) - 7 min drive

Restaurants

  • ‪Bar Restaurant le Sénéchal - ‬4 min walk
  • ‪La Taverne du Chateau - ‬3 min walk
  • ‪Comte Roger - ‬5 min walk
  • ‪La Girouette - ‬3 min walk
  • ‪Le Trouvère - ‬4 min walk

About this property

Pont Levis Hôtel By Franck Putelat

Hotel in Carcassonne with a 24-hour business center and a 24-hour front desk
At Pont Levis Hôtel By Franck Putelat, guests have access to an outdoor pool, free WiFi in public areas, and a 24-hour business center. Self parking is offered for EUR 15 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace, a garden, and a picnic area.
83-cm LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers and safes are also standard.
Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 83-cm LED TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.08 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9.00 for children
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
  • Check-in: 4 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Pont Levis
Pont Levis Carcassonne
Pont Levis By Franck Putelat
Pont Levis Hôtel Carcassonne
Pont Levis Hôtel By Franck Putelat Hotel
Pont Levis Hôtel By Franck Putelat Carcassonne
Pont Levis Hôtel By Franck Putelat Hotel Carcassonne

Frequently asked questions

Is a free cancellation option available at Pont Levis Hôtel By Franck Putelat?

Pont Levis Hôtel By Franck Putelat offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What can I see near Pont Levis Hôtel By Franck Putelat?

This hotel is located in Carcassonne, just steps from Château Comtal and Narbonnaise Gate, and within a short walk of Historic Fortified City of Carcassonne. You'll also find Le Musée de la Torture de Carcassone and Aude Gate less than a mile away.

Is there parking available at Pont Levis Hôtel By Franck Putelat?

Yes, parking is offered for EUR 15 per day. Accessible parking is also available for guests.

Is there a spa at Pont Levis Hôtel By Franck Putelat?

Spa services at the hotel include body treatments, mani/pedis, and massages.

Does Pont Levis Hôtel By Franck Putelat include a casino?

No, Pont Levis Hôtel By Franck Putelat doesn't have a casino.

Will I find an indoor pool at Pont Levis Hôtel By Franck Putelat?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Pont Levis Hôtel By Franck Putelat?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a bar.

Are there hot tubs at Pont Levis Hôtel By Franck Putelat?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Pont Levis Hôtel By Franck Putelat feature a restaurant that includes a breakfast menu?

Pont Levis Hôtel By Franck Putelat offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Pont Levis Hôtel By Franck Putelat allow pets to stay for free?

Although they can't stay for free, pets are welcome at Pont Levis Hôtel By Franck Putelat for a fee of EUR 15 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Pont Levis Hôtel By Franck Putelat?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Pont Levis Hôtel By Franck Putelat?

The closest major airport to Pont Levis Hôtel By Franck Putelat is Carcassonne (CCF-Pays Cathare), which is 4.1 mi away (7 minutes by car). Another top airport is Castres (DCM-Mazamet), which is around 24.4 mi away.

Are there rooms with balconies at Pont Levis Hôtel By Franck Putelat?

Yes, some guestrooms at Pont Levis Hôtel By Franck Putelat offer a terrace and may feature garden views.

Pont Levis Hôtel By Franck Putelat Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 121 out of 174 reviews
Rating 8 - Good. 43 out of 174 reviews
Rating 6 - Okay. 7 out of 174 reviews
Rating 4 - Poor. 3 out of 174 reviews
Rating 2 - Terrible. 0 out of 174 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for access to the Castle! 5 minutes to walk back for a swim and beautiful pool and grounds. Highly recommend!
On the chair outside my room.
By the pool.
Stayed 3 nights in Aug 2025

10/10 Excellent

Erin, Ashby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely outdoor pool, beautiful views of the castle, and convenient private parking lot.
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice accommodation. Very convenient access to the old city.
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a clean well run hotel with lovely, helpful staff and great breakfasts
Stayed 1 night in Jun 2025

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and 5 min away from the Mideival castle
Stayed 1 night in Jun 2025

8/10 Good

anthony

Stayed 3 nights in Jun 2025

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

C

I would of liked the pool to be heated and as they offer boots for the garden we were not sure where that was.
Stayed 1 night in Jun 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful little hotel next to the walls of carcassone castle. Great spot with pool and rooms with decks ( worth it). Only complaint is rooms are tight for two pieces of luggage and not a huge fan of only hand held showers( although my wife loved the bath and shower..is romantic..note this has a 2 star Michelin restaurant attached but only open Tuesday to Saturday.
Stayed 1 night in May 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location close to the gates of the walled city. Easy parking once the system is explained. Enter the public car park gates at the front of hotel, park and walk to reception where the correct tickets can be obtained for parking. 15€ per night charge. Rooms are immaculate and have a small fridge and pod coffee machine. Decor is excellent and has deck access to most rooms. Good if you smoke, not if you don’t. Reception was efficient and polite. Note the bath had a hand held shower with no facility for hands free use. The drinks and breakfast are overpriced and underwhelming when there are bars and cafes just inside the walls. Definitely worth the stay except for the shower.
Stayed 2 nights in Oct 2024

8/10 Good

Jim

Stayed 1 night in Oct 2024

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique hotel with impeccable service and a wonderful location
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Right outside entrance to walled city, so convenient. Staff were wonderful.
Stayed 1 night in Oct 2024

10/10 Excellent

RENEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Right across from the medieval city. Easy walk to the town center. Staff was exceptional!
Stayed 1 night in Jul 2024

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for access to the castle. Also short walk to the new town area. Friendly staff. Comfortable room.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & lovely staff

Great hotel, so close to the entrance to the medieval city. The reception were so helpful and booked a fabulous restaurant for us. Also we were able to park our camper van securely which was good. We will return and dine at the sister hotel’s restaurant next time
Stayed 1 night in Jul 2024

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with very close proximity to the castle gate . Safe and private parking Very helpful staff .We didn’t use the restaurant at all so I can’t comment on that . Gorgeous chilled ,cat , Pom-pom asleep in the reception .
Stayed 1 night in Sep 2023

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis of calm in close proximity to Carcassonne

Beautiful and peaceful hotel but in such close proximity to the medieval city. However the highlight was the staff - so accommodating and friendly. Can’t recommend this hotel highly enough.
Stayed 3 nights in Aug 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would highly recommend this hotel. Perfect location to see Carcassonne. Wonderful pool, too. The staff is excellent from check in to when you leave.
Stayed 1 night in Jun 2023

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