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CIS Lamourelle

Hotel in Carcassonne with a 24-hour front desk and a restaurant

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Photo gallery for CIS Lamourelle

Reception
Room, Kitchen
Room
Front of property
Room

Reviews

2.0 out of 10

Popular amenities

  • 24/7 front desk
  • Parking available
  • Pet friendly
  • Air conditioning
  • Breakfast available
  • Free WiFi

Explore the area

View in a map
20 Avenue Pierre Semard, Carcassonne, 11000
  • Place, Parc du Père Noël
    ‪3 min walk‬
  • Place, Canal du Midi Harbor Master's Office
    ‪5 min walk‬
  • Place, Place Carnot
    ‪6 min walk‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪7 min drive‬

Room options

View all photos for Quadruple Room

Room

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, Kitchen

Room, Kitchen

Room, Kitchen

  • Sleeps 5
  • 5 Twin Beds

View all photos for Quadruple Room, Non Smoking

Quadruple Room, Non Smoking

Quadruple Room, Non Smoking

  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, Kitchen

Room, Kitchen

Room, Kitchen

  • Sleeps 6
  • 6 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Room

Triple Room

  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Carcassonne

CIS Lamourelle places you next to Canal du Midi and Auditorium - Ancienne Chapelle des Jesuites. This 103-room hotel welcomes guests with conveniences like a restaurant, coffee/tea in a common area, and a 24-hour front desk.

What's nearby

  • Parc du Père Noël - 3 min walk - 0.2 miles
  • Canal du Midi Harbor Master's Office - 5 min walk - 0.3 miles
  • Place Carnot - 6 min walk - 0.4 miles
  • Historic Fortified City of Carcassonne - 3 min drive - 1.3 miles
  • Aude Gate - 4 min drive - 1.3 miles

Getting around

  • Carcassonne Station - 7 min walk
  • Carcassonne (CCF-Pays Cathare) - 11 min drive

Restaurants

  • ‪Saquette by fred du Bristol - ‬6 min walk
  • ‪Au Péché Mignon - ‬5 min walk
  • ‪La rotonde - ‬6 min walk
  • ‪La Cantine Du Saint-Roch - ‬7 min walk
  • ‪Comptoir Ludique - ‬6 min walk

About this property

CIS Lamourelle

Hotel in Carcassonne with a 24-hour front desk and a restaurant
Guests of CIS Lamourelle enjoy free WiFi in public areas, coffee in a common area, and a reception hall. Self parking is available for EUR 5 per day. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage.

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Dec 3 - Dec 4
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (EUR 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 7 for adults and EUR 7 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant CIS Lamourelle

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 5 per pet, per day
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.51 per accommodation, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 7 for adults and EUR 7 for children
  • Covered self parking fee: EUR 5 per day (in/out privileges)
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 4:00 PM—-anytime
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

Frequently asked questions

What is there to do close to CIS Lamourelle?

This hotel is located in Carcassonne, just steps from Canal du Midi and Auditorium - Ancienne Chapelle des Jesuites, and within a short walk of Canal du Midi Harbor Master's Office. You'll also find Pont-Neuf de Carcassonne and Parc du Père Noël less than a mile away.

Is parking available on site at CIS Lamourelle?

Yes, secured parking is offered for EUR 5 per day with in/out privileges. Accessible parking is also available for guests.

Does CIS Lamourelle include a casino at the property?

No, CIS Lamourelle doesn't have a casino.

Will I find an indoor pool at CIS Lamourelle?

No, there is no indoor pool at this hotel.

What do couples enjoy most about CIS Lamourelle?

Couples staying at this hotel will appreciate amenities like a restaurant and a 24-hour front desk plus some guestrooms include kitchens.

Does CIS Lamourelle have a hot tub?

No, this hotel doesn't have a spa tub.

Does CIS Lamourelle feature a restaurant that includes a breakfast menu?

Yes, CIS Lamourelle serves continental breakfast for a surcharge each morning at Restaurant CIS Lamourelle.

Does CIS Lamourelle allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at CIS Lamourelle for a fee of EUR 5 per pet, per day.

Does CIS Lamourelle have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to CIS Lamourelle?

The closest major airport to CIS Lamourelle is Carcassonne (CCF-Pays Cathare), which is 2.6 mi away (11 minutes by car). Another top airport is Castres (DCM-Mazamet), which is around 23.6 mi away.

Can I book a room with a balcony at CIS Lamourelle?

No, at CIS Lamourelle, there aren't any guestrooms that list a balcony.

Reviews

CIS Lamourelle Reviews

2.0

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

2.0/10

Eco-friendliness
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

2/10 Terrible

Natalia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is disgusting. From the moment of checking in, it gave me hostel vibes when the TV remote and 2 towels were handed at the front desk, but it only got worse. Booked prepaid through Expedia but the hotel charged my card again and refused to refund despite proof of payment; staff were dismissive ('I can't believe anyone who walks through this door') and the room smelled like a dirty dog. Would not recommend.
Stayed 1 night in Sep 2025