The Glen Apartments4.0 out of 5.0
Recent guest reviews
We were a party of 8 and had rented 2 flats. Ours in Block A had lovely views but had some serious maintenance problems. We gathered that the heating wasn't working and were told that an engineer had been called but for four nights we were cold in a South African winter and no engineer appeared. Secondly a really bad smell suggesting a blocked drain could not be dealt with until Monday as there was no one on site. In fact the other flat in Block C was much bigger and better. The other problem is that our flight was late and although ringing up and warning that we wouldn't be there until 7 there was no one to welcome us apart from the security man and some process of obtaining keys from a key safe. Then find your own way. Not good enough when having pre warned and costs being substantial. Breakfasts at Camp's Bay Retreat were good although slow service. Ours was included but the Retreat needed convincing we had prepaid. Wifi a bit of a mess - apparent charging but somehow with much fiddling some free. Some of the apartments are privately owned and occupied. The set up needs some reviewing if it is to offer the first class experience these well equipped flats suggest should be available.
I have stayed here often having chosen to avoid hotels charging US/Euro prices for average quality. This is a home from home with 4 star hotel quality and the freedom to do it at your own pace. Great location, great service and perfect to explore the local environment without limits, plus low cost.
10-15min walking distance from the restaurants (we were told it's safe and we never felt otherwise). We had A11 which is very well appointed with 2 bdrms and a lovely big kitchen/dining/living room. Nice balcony with sea view but mainly trees - I suspect A21 above has a better view. Feels very safe - you get a car gate key fob. Great base for all local activities. Helpful staff. Only a shame that free wifi doesn't extend to the rooms. Mattress in our room on the hard side. Camps Bay Retreat is literally over the road and available to guests if you want a lovely terrace drink/meal without the 15min walk.
My family stayed at the Glen apartments in December 2016 we rented three apartments Both my daughter and I had items stolen for our rooms. The management did not respond to many phone calls and emails for almost a month. Finally when they did contact me they said they would look into the issue and never got back to me. My daughter had money in her passport inside her suitcase which someone had gone through and removed. I had a pair of designer sunglasses stolen from the room. The lack of contact and response from management made me more upset that the financial loss. I would not recommend staying at the Glen apartments it is not a secure place to leave your belongings.
We have just returned from a week in Camps Bay staying at The Glen Apartments. All I can say is BRILLIANT. we had booked a two bedroomed apartment for the three of us but on arrival was shown to D27 which is at the back of the block nearest to the pool. We arrived really late so just grabbed a bedroom and went to sleep. On waking up the next day we could not believe where we were it was absolutely beautiful. We had views of the mountain and the sea with three patio areas, a fully equipped kitchen, four toilets and three showers and one bath. We are used to going on holiday and sharing a hotel room so this is incredible. We went down to reception as my sons bag had not come off the plane, to explain to them they would be receiving it at some point during the day. This is where we met Lethu (hope I spelt that correctly), she was so helpful every day. We had a couple of problems with our safe whIch she sorted straight away and was always available, with a big smile, to help and advise us regarding trips, restaurants and the local area. Thank you so much you were great. The apartment was cleaned daily and towels and sheets replaced after four days though you can request this more often. Yes the pool is small but we found it to be OK. It is really just a "dipping pool" as you don't need an Olympic size one as you have the beach. All in all these apartments were a great find, really enjoyed our stay there. Only downside is that it is very much uphill from Camps Bay so we would walk down in the day, walk back up to get ready for dinner, but after dinner get a taxi back up. This only costs about 50 Rand so well worth it. The retreat over the road is good for breakfast but there are cheaper places in the bay. We could not however, use their pools or their gate to get to the main sea front which would have made life a bit easier. So basically you are good while you are spending money there. But this was my only criticism and nothing to do really with the apartments. All in all a great stay was had by the three of us
We were so happy to stay at The Glen Apartments! We arrived here after a wedding and ready to relax for a few days. We had a 2 bedroom apartment which was fantastic! Spotless and comfortable. Great beds, bathrooms and very well equipped kitchen! Great views of the sea! The staff were incredibly helpful. We had 2 areas for improvements - the wifi isn't included. For the price of the stay I would have thought it should be included. It was around 185 rand for 1GB of rather patchy internet. Also it would have been fantastic to have kitchen staples such as salt and pepper and cooking oil provided in the kitchen. Seems a shame that every guest had to buy their own. Great security and car park underneath the building. You have access to other hotels affiliated to The Glen in Camps Bay to use their pools and facilities. Overall we were so happy here and can't wait to return! Thank you for looking after us so well!
We recently stayed there and we paid 360€ for 2 nights for a 1 bedroom apartment. The apartment was just ok, nothing special, but for 180€ per night, you expect to have wifi included in the apartment. Every time we needed internet, we had to go to Reception. The cleaning was not also their best. All the windows could have been more clean and we found everyday some ants at the bathrooms. If we ever come back to Camps Bay, we will not stay there again.
This is a modern block positioned on the outskirts of Camps Bay at the end nearest to Cape Town. The apartments are clean and well cared for and remarkably spacious. A11 and A21 have sea views from a balcony on the seaward end. The small salt water swimming pool is attractive and well kept. It is largely in shade so it is refreshingly cool even on a hot day. Glen Apartments are managed by Village N Life who look after numerous other properties in Camps Bay. Most importantly, this means that you have access to the facilities of the property immediately opposite the entrance to Glen Apartments, the Camps Bay Retreat, where you can use the bar and restaurant on the veranda looking over the bay. This is a pretty special spot. The food and service are excellent. You can walk down through the gardens of the Retreat to a gate which lets you out onto the strip. From there it is a short bus ride into Cape Town.
We ordered a 2 bedroom apt but received a Huge 3 room apt. The apartment is in a secure building with underground parking. It is Clean ,spacious , very well equipped kitchen with Washer and dryer. The apt is very well situated just minutes from the beach, restaurants and a good supermarket. The glen resort is over the street and has a great breakfast and view! A special thank you to GERHARD that welcomed us and showed us to the apt, answered all my questions and assisted in every way.
We stayed in apartment D27, a top-floor 3-bedroom apartment. It is modern and well-equipped and offered good views back to Table Mountain and down to Camps Bay and the sea. Reception was not obvious - it was through the hotel part of the complex, but they were very helpful. There are also security guards on duty on both the apartments and hotel site, so felt very safe. If you intend to stay there and self-cater, there is one store in Camps Bay that we could find, which was very affordable but had a limited range. We also had an issue where my son had his mobile lifted from his pocket inside the store. He realised what was happening and got his phone back, but it wasn't evident that the is-store security guard was interested in doing anything. The local bus service - my-citi or similar - is very reliable and cheap. Go to the library to get your card (behind the food store). The red tour bus is also frequent, though not evidently good value. The apartment had a few faults, and these didn't really spoil our time there. We didn't really get chance to tell reception because we were out and about, but they took our comments seriously when I did mention them. I would stay there again, and Camps Bay has a good reputation as a place to stay. Please note in the ratings that this is not a hotel but an apartment.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 117 reviews