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Pullman Cape Town City Centre

4.5 star property
Suburban hotel with 4 restaurants and bars

Choose dates to view prices

Photo gallery for Pullman Cape Town City Centre

Exterior
Outdoor pool, open 7:30 AM to 8:30 AM, free cabanas, pool umbrellas
3 bars/lounges, tapas bar, gastropub
4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Pool
  • 24/7 front desk

Explore the area

View in a map
22 Riebeek Street, Cape Town, Western Cape, 8001
  • Place, Cape Town International Convention Centre
    ‪6 min walk‬
  • Place, Table Mountain
  • Place, Cape Town Stadium
    ‪2 min drive‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 2 Twin Beds

  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Non Smoking, City View

Classic Room, 1 King Bed, Non Smoking, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(7 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Executive Room, 1 King Bed

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Apartment, 1 Bedroom

  • Sleeps 2
  • 1 Double Bed

Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cape Town

Located in Cape Town City Centre, Pullman Cape Town City Centre is adjacent to Bree Street and within a 10-minute walk of other popular attractions like Cape Town International Convention Centre. This 4.5-star hotel has 214 rooms and welcomes guests with 4 restaurants, an outdoor pool, and a 24-hour gym.

What's nearby

  • Long Street - 1 min walk - 0.0 miles
  • Bree Street - 2 min walk - 0.1 miles
  • Cape Town International Convention Centre - 6 min walk - 0.4 miles
  • Cape Town Stadium - 2 min drive - 1.3 miles
  • Camps Bay Beach - 6 min drive - 3.8 miles

Getting around

  • Observatory Station - 6 min drive
  • Cape Town Station - 7 min walk
  • Cape Town Intl. Airport (CPT) - 22 min drive

Restaurants

  • ‪KFC - ‬3 min walk
  • ‪The Village Idiot - ‬2 min walk
  • ‪Seattle Coffee Company - ‬2 min walk
  • ‪The General Store - ‬2 min walk
  • ‪Villa 47 - ‬3 min walk

About this property

Pullman Cape Town City Centre

Suburban hotel with 4 restaurants and bars
Built in 2023, the brand new Pullman Cape Town City Centre offers an outdoor pool, a 24-hour gym, and a rooftop terrace. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for ZAR 895 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and access to locker space. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include minibars, espresso makers, and free newspapers. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Free bus station shuttle
  • Free shopping center shuttle
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; ZAR 365 for adults and ZAR 195 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • In room Dinning 24/7
  • Konnichiwa Shushi Bar
  • The Ghibli Rooftop Bar
  • The Piano Lounge/ Bar
  • The Stratus Restaurant

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle storage
  • Bicycle tours
  • Free children's club
  • Outdoor pool
  • TV in common areas
  • Wine tasting room
  • Winery release events

Family friendly

  • Children's games
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (1,152 square feet of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Elevator
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • In-room roll-in shower
  • Lever door handles
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2023
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • 1 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately ZAR 365 for adults and ZAR 195 for children
  • Airport shuttle fee: ZAR 895 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 5:00 PM
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 4640276079
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is 4640276079.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 8:30 AM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is a free cancellation option available at Pullman Cape Town City Centre?

Pullman Cape Town City Centre provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Pullman Cape Town City Centre?

As of Nov 8, 2025, prices found for a 1-night stay for 2 adults at Pullman Cape Town City Centre on Dec 5, 2025 start from $147.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Pullman Cape Town City Centre?

This hotel is situated in Cape Town City Centre, just steps from Long Street and 34 Long, and within a short walk of Table Mountain National Park. You'll also find Cape Town Stadium and Table Mountain within a short drive.

Is there parking available at Pullman Cape Town City Centre?

Yes, secured self parking is offered for free at the hotel. Though parking is limited, accessible parking and bicycle parking are also available.

Does Pullman Cape Town City Centre feature a casino at the property?

No, Pullman Cape Town City Centre doesn't have a casino.

Will I find an indoor pool at Pullman Cape Town City Centre?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:30 AM and 8:30 AM.

Is Pullman Cape Town City Centre a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a poolside bar.

Does Pullman Cape Town City Centre have a hot tub?

No, this hotel doesn't have a spa tub.

Does Pullman Cape Town City Centre have a restaurant that serves breakfast?

Yes, Pullman Cape Town City Centre has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Pullman Cape Town City Centre allow pets to stay for free?

Yes, pets stay free at Pullman Cape Town City Centre.

Are there connecting rooms at Pullman Cape Town City Centre?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Pullman Cape Town City Centre?

The closest major airport to Pullman Cape Town City Centre is Cape Town Intl. Airport (CPT), which is 12.9 mi away (22 minutes by car).

Can I book a room with a balcony at Pullman Cape Town City Centre?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy ocean or mountain views.

Does Pullman Cape Town City Centre host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Pullman Cape Town City Centre.

Pullman Cape Town City Centre Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 139 out of 271 reviews
Rating 8 - Good. 77 out of 271 reviews
Rating 6 - Okay. 31 out of 271 reviews
Rating 4 - Poor. 7 out of 271 reviews
Rating 2 - Terrible. 17 out of 271 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kirubel

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pullman Cape Town was well located and comfortable.
Stayed 5 nights in May 2025

10/10 Excellent

BEATRIZ

Liked: Property conditions & facilities, room comfort

Great hotel

Nice hotel close to important placés,
Stayed 2 nights in May 2025

10/10 Excellent

Wilhelmina C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious truly 5 star

Seen so many negative reviews of the hotel BUT we can't compliment them enough. Since our arrival till we left we had such pleasant experience with the staff, the hotel all over as well as our room were clean. The room was spacious and we loved the shower. Dinner was fantastic as well as Breakfast. Our compliments to the manager as well as each and every staff member. Beautifull artwork on display to buy.
Stayed 1 night in May 2025

10/10 Excellent

Simone, Bridgetown

Stayed 9 nights in Apr 2025

10/10 Excellent

Kwame

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay again and recommend
Stayed 4 nights in Apr 2025

8/10 Good

Chihhsi

Stayed 5 nights in Apr 2025

10/10 Excellent

DeMarcus, Woodbridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time! However; there are a few issues that prevents me from giving 5 stars. The AC wasn’t working properly therefore our room was hot. The parking situation to get to and from the rooftop was quite a task, the parking elevator was not working; there was black stuff between the tiles in the shower- a little bleach would take care of that and finally the food on the 2nd floor was somewhat subpar. Nonetheless; the was wonderful and professional at all times. Special shoutout to the group at the pool bar. The location of the hotel is great and we really appreciate the recommendations that were given to us- we visited almost all of them. We had a wonderful time; if it weren’t for those minor issues ; I wouldn’t hesitate to give 5 stars.
Stayed 9 nights in Apr 2025

10/10 Excellent

Vikram

Stayed 4 nights in Apr 2025

8/10 Good

Joan

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Just okay

This hotel is in a good location. Staff is friendly, but service is poor. Nobody answers the phone at housekeeping or room service.
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mostly a pleasent place to rest.

We enjoyed our stay because of the staff, the location and ammenities. There were alot of renovations which we noisy and the little frige didnt work so my medication spoiled.
Stayed 5 nights in Mar 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Pullman Capetown City Centre is in a fantastic location. A short stroll to Capetown Station, Shopping Centres, bars & restaurants. Courtesy shuttle bus is a bonus to VA Waterfront. Big clean room with a cosy bed. The staff are incredibly friendly, always looking out for you & so accommodating. I would highly recommend this property!
Stayed 1 night in Apr 2025

10/10 Excellent

A

Stayed 1 night in Mar 2025

6/10 Okay

Martin

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bar & pool area very disappointing…..
Stayed 6 nights in Feb 2025

10/10 Excellent

Yong jea

Stayed 1 night in Mar 2025

8/10 Good

Serge

Business traveler
Liked: Cleanliness, staff & service, amenities
Id to wait for few hours prior to checking in and left before the end of my stay, and still await refund of the extra night to be concluded so far.
Stayed 3 nights in Mar 2025

10/10 Excellent

Zuzana

Stayed 6 nights in Feb 2025

8/10 Good

ENDA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT LOCATION IN CAPE TOWN

I really enjoyed my stay at the PULLMAN CITY in Cape Town. The pool is a bit on the small side but the poolbar and surrounding area is very nice. Rooms are good also.
Stayed 6 nights in Feb 2025

10/10 Excellent

Harold

Stayed 5 nights in Feb 2025

8/10 Good

Stella

Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Gitesh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of a few tower hotels to have a swimming pool, although it was smaller than viewed online.
Stayed 7 nights in Feb 2025

10/10 Excellent

Liviu

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a great stay here. The room was spacious and comfortable. The staff couldn't do enough for us. They made sure we had everything we needed. And we really enjoyed the tours we took with Peter, a driver who was arranged by the hotel.
Stayed 4 nights in Dec 2024

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