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Protea Hotel by Marriott Cape Town Cape Castle

3.0 star property

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Photo gallery for Protea Hotel by Marriott Cape Town Cape Castle

Breakfast, lunch and dinner served
In-room safe, desk, iron/ironing board (on request), WiFi (surcharge)
Exterior
Living area | 32-inch LCD TV with cable channels, TV
Coffee/tea maker, fridge, stovetop, toaster

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
3 Main Road, Green Point, Cape Town, Western Cape, 8001
  • Place, Two Oceans Aquarium
    ‪6 min walk‬
  • Place, Cape Town Stadium
    ‪11 min walk‬
  • Place, Greenpoint Market
    ‪11 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪23 min drive‬

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About the neighborhood

Cape Town

Located in Cape Town City Centre within a 5-minute walk of Table Mountain National Park, Protea Hotel by Marriott Cape Town Cape Castle is within a 15-minute stroll of Greenpoint Market. This 3-star hotel has 65 rooms and welcomes guests with a restaurant, an outdoor pool, and an indoor pool.

What's nearby

  • Two Oceans Aquarium - 6 min walk - 0.4 miles
  • Cape Town Stadium - 11 min walk - 0.6 miles
  • Greenpoint Market - 11 min walk - 0.6 miles
  • Long Street - 17 min walk - 0.9 miles
  • Cape Town International Convention Centre - 17 min walk - 0.9 miles

Getting around

  • Woodstock Station - 5 min drive
  • Cape Town Station - 6 min drive
  • Cape Town Intl. Airport (CPT) - 23 min drive

Restaurants

  • ‪Espressolab De Waterkant - ‬5 min walk
  • ‪Gold Restaurant - ‬6 min walk
  • ‪Bootlegger Coffee Company - ‬3 min walk
  • ‪Nobu - The One&Only Cape Town - ‬15 min walk
  • Jasons Bakery

About this property

Protea Hotel by Marriott Cape Town Cape Castle

Protea Hotel by Marriott Cape Town Cape Castle features an indoor pool, an outdoor pool, and a gym. If you drive, self parking is ZAR 40 per night, or you can take advantage of the airport shuttle (available 24 hours) for ZAR 350 per person roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include WiFi in public areas, a 24-hour business center, and express check-in.
Guests can expect WiFi, wired internet, and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Kitchenettes, balconies, and sitting areas are other standard amenities.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
Cape Diamond Boutique Hotel
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7.8 out of 10, Good, 273 reviews
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Property amenities

Internet

  • Available in all rooms: WiFi (ZAR 50 per hour); wired internet (surcharge)
  • Available in some public areas: WiFi (ZAR 50 per hour)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (ZAR 40 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 190 to 190 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room kitchenette
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately ZAR 190 to 190 per person
  • Fee for in-room wireless internet: ZAR 50.00 per hour (rates may vary)
  • Fee for in-room wired internet: ZAR 50.00 per hour (rates may vary)
  • Fee for wireless internet in public areas: ZAR 50 per hour (rates may vary)
  • Airport shuttle fee: ZAR 350 per person (roundtrip)
  • Self parking fee: ZAR 40 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 10:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cape Castle
Cape Castle Protea Hotel
Protea Cape Castle
Protea Castle
Protea Hotel Cape
Protea Hotel Marriott Cape Town Cape Castle
Protea Hotel Castle
Protea Hotel Cape Town
Protea Hotel Cape Castle Cape Town
Protea Cape Castle Cape Town
Protea Hotel Cape Castle Cape Town, South Africa
Protea Hotel Marriott Cape Castle
Protea Marriott Cape Town Cape Castle
Protea Marriott Cape Castle
Protea Hotel By Marriott Cape Town Castle South Africa
Protea Hotel by Marriott Cape Town Cape Castle Hotel
Protea Hotel by Marriott Cape Town Cape Castle Cape Town
Protea Hotel by Marriott Cape Town Cape Castle Hotel Cape Town

Frequently asked questions

What's there to see around Protea Hotel by Marriott Cape Town Cape Castle?

This hotel is situated in Cape Town City Centre within a short 4-minute walk of Table Mountain National Park and also 11 minutes on foot from Greenpoint Market. You'll also find Cape Town Stadium and Two Oceans Aquarium less than a mile away.

Will I be able to park at Protea Hotel by Marriott Cape Town Cape Castle?

Yes, parking is offered for ZAR 40 per night.

Does Protea Hotel by Marriott Cape Town Cape Castle feature a casino on the premises?

No, Protea Hotel by Marriott Cape Town Cape Castle doesn't have a casino.

Will I find an indoor pool at Protea Hotel by Marriott Cape Town Cape Castle?

Yes, this hotel has an indoor pool along with an outdoor pool.

What do couples enjoy most about Protea Hotel by Marriott Cape Town Cape Castle?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and an outdoor pool.

Are there hot tubs at Protea Hotel by Marriott Cape Town Cape Castle?

No, there isn't a spa tub at this hotel.

Does Protea Hotel by Marriott Cape Town Cape Castle have a restaurant with a breakfast menu?

Yes, Protea Hotel by Marriott Cape Town Cape Castle serves buffet breakfast each morning for a surcharge from its restaurant.

Will Protea Hotel by Marriott Cape Town Cape Castle allow pets to stay free of charge?

No, pets aren't allowed at Protea Hotel by Marriott Cape Town Cape Castle.

Are there connecting rooms at Protea Hotel by Marriott Cape Town Cape Castle?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Protea Hotel by Marriott Cape Town Cape Castle?

The closest major airport to Protea Hotel by Marriott Cape Town Cape Castle is Cape Town Intl. Airport (CPT), which is 13.7 mi away (23 minutes by car).

Can I book a room with a balcony at Protea Hotel by Marriott Cape Town Cape Castle?

Yes, every guestroom at Protea Hotel by Marriott Cape Town Cape Castle comes with a balcony and some offer ocean and city views.

Protea Hotel by Marriott Cape Town Cape Castle Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 56 out of 202 reviews
Rating 8 - Good. 89 out of 202 reviews
Rating 6 - Okay. 43 out of 202 reviews
Rating 4 - Poor. 12 out of 202 reviews
Rating 2 - Terrible. 2 out of 202 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Andries

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing
Stayed 4 nights in Mar 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

We only stayed here 1 night, it was exactly what we needed, in walking distance to the robben island ferry. The staff was very helpful and friendly. I loved the white wine served as a welcome drink. Our room was comfortable and the area close to amenities.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant and convenient

Hotel was in a good location for bars and restaurants, as well as being relatively close, in walking distance, to the V&A. The staff were very friendly and helpful, however, a little inconsistent. They kindly arranged for a taxi for us to Newlands on the first day, at a reasonable cost, however, when we asked for the same on the second day, the cost almost doubled. We therefore took a 20 minute walk to the railway station for 90% cheaper. The room was spacious and clean for our 8 night stay, and we would definitely use it again if in Cape Town.
Stayed 8 nights in Dec 2019
Verified review

10/10 Excellent

Tore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra Hotel till rimligt pris

Bra hotel med parkering i huset upp till reception/rum. Stort rum med Sovrum och vardagsrum, stort badrum men liten dusch. Frukost helt OK
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Fine for a night, but not an extended stay

The room was very bare bones and not nicely decorated. The bathroom was very tiny with no window and the shower curtain was so thin the water went right through it. The couch had been very worn and was sunken in the middle. The bed was so tiny and was hard for 2 people to sleep in, so one of us spent several nights sleeping on the couch. We had a patio door, but it didn’t open. One of our 2 air conditioners didn’t work and only the living room window opened. It was hard to air out the room. The pool was also dirty when we went to use it. The staff closed it down to clean but it still took a long time. The staff was friendly and helped us in any way they could. We could also see the New Years Eve fireworks from the pool area. We didn’t have breakfast at the hotel but there are plenty of nearby places to get breakfast. Part of the reason this hotel was so disappointing was because the week prior we stayed at the Protea hotel down the street and that hotel was so modern and comfortable. The amenities were much nicer. Just know all Protea Marriott hotels are not the same.
Stayed 5 nights in Dec 2019
Verified review

8/10 Good

OneO

Liked: Staff & service
View og tablemount is beautiful, However facility is too old. Especially bath
Stayed 3 nights in Nov 2019
Verified review

6/10 Okay

sanjeev

Liked: Cleanliness, property conditions & facilities, room comfort

Access issue

I arrived around 11pm. All access to property was closed and no signage or people to advise what to do. I had to walk around at that hour with car parked on road to figure out what to do. I eventually found a buzzer and someone opened. not good.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

KRTA

Liked: Staff & service, amenities, property conditions & facilities
This was nice - could not use the pool because of the weather. Breakfast was good and the staff was friendly and helpful.
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was pleasant, the staff were friendly and I would stay again.
Stayed 4 nights in Feb 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
南アフリカ全体でそうなんだろうけど、シャワーの水圧が弱すぎ。あとは、まったく問題なし。強いて言えば、ウオーターフロント、ダウンタウン、どちらに行くにも、徒歩15分はかかる点。
Stayed 3 nights in Feb 2019
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Friendly staff, but hotel condition is old.

Staff and service were wonderful and accommodating to all requests. However the hotel is dated and worst part was the two elevators never worked at the same time. Each day it would be one or the other and when you're unlucky the working elevator takes 10 minutes to arrive when called or even longer.
Stayed 4 nights in Jan 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Great view. Great room. Desk staff great. Negatives however: Disappointed the pool looked a little under the weather and we did not use it. Water was green. Cleaning staff needs to learn to not hold elevators. Sometimes long waits for one.
Stayed 7 nights in Dec 2018
Verified review

6/10 Okay

Marja

Liked: Cleanliness, staff & service

Good stay

We were transferred to Cape Town Lodge Hotel because the Protea Hotel by Marriott Cape Town Cape Castle was fully booked. The location of the hotel was perfect for Bo-Kaap and central district shops, but too far away from V & A. Our room was pretty big with good beds and facilities to heat water. Wi-Fi was ok. Breakfast was decent with fresh fruits, but limited selection of bread. Pool was pretty small. The staff in the reception was very helpful.
Stayed 3 nights in Dec 2018
Verified review

8/10 Good

Mark

Liked: Cleanliness, room comfort

Great location for DIY apart hotel

Great location and very reasonable facilities if you get the studio apartment and can make use of the living room and kitchen. Don’t expect any extensive service from the front desk beyond struggling to open the parking garage. WiFi’s functions b at low speed. Still a nice environment nearby and 15 minutes walk to the V&A complex.
Stayed 4 nights in Dec 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr zentral gelegen. Hauptstrasse ist jedoch sehr laut. Tolle Aussicht. Grosse Zimmer. Netter Staff. Gutes Essen. 15 min zu fuss zur Waterfront.
Stayed 3 nights in Dec 2018
Verified review

6/10 Okay

Larissa

Liked: Cleanliness, room comfort
Disliked: Staff & service

Dececpcionante.

O hotel tem uma estrutura razoável, mas o staff deixa muito a desejar. Durante o check-in, presenciamos duas reclamações de hóspedes. O funcionário nos abordou logo com vendas de passeios, o que nos pareceu muito estranho. No primeiro dia café da manhã não havia mais quase nada no buffet e estava tudo muito bagunçado e sujo. Também não fomos bem tratados, nem sequer com um bom dia. Decidimos tomar café da manhã fora do hotel nos demais dias justamente por causa disso. Pedimos uma água pelo room service e nos pediram gorjeta por isso. Enfim, a impressão é de que o hotel está abandonado, sem qualquer gestão ou controle de qualidade. Não deveria ter a bandeira Marriott. Decepção.
Stayed 5 nights in Nov 2018
Verified review

10/10 Excellent

Nofil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel

It was amazing. The hotel is in a prime location right opposite V&A Waterfront. Wifi was a bit poor but the rest was amazing.
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgraded to suite without asking. Room was huge and had a great view. Furnishings and decor just a bit tired but everything was clean and comfortable. Had a really big 2-person tub but did not use it due to the recent water issues. Conversely, the shower stall was cramped for me (6 ft., 170 lb. male). Thanks
Stayed 2 nights in Oct 2018
Verified review

4/10 Poor

Verified traveler

AC unit to old to noise nedd a update room furnuture to old room nedds to be renomated
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Considering the price point the location is great walk to the waterfront as well as other shops, cafes, supermarkets etc. Room was nothing flashy but it was modern, clean and spacious. Great views on the higher floors. Lots of fresh fruit and eggs cooked to order for breakfast. Pool is nice although the busy street runs by it. The entrance is a bit confusing...I used the man door to the parking garage and then up the elevator...still not sure if there was another way in and I got locked out once. Wifi is spotty, itll drive you nuts.
Stayed 3 nights in Sep 2018
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific place to stay

Very convenient location hotel staff was wonderful , Very safe hotel, clean , And I should repeat it’s a very convenient location
Stayed 8 nights in Sep 2018
Verified review

8/10 Good

Nilson Tadeu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa,mas com ruído externo das ruas próximas

De um modo geral muito boa, atendimento,café da manhã, limpeza, mas por estar localizado perto de avenidas muito movimentadas o ruído é intenso, principalmente a noite e de manhã cedinho.
Stayed 8 nights in Jul 2018
Verified review

6/10 Okay

Verified traveler

Liked: Room comfort

Basic hotel, good location, good views.

Basic hotel and good for a stop over. The view from the corner rooms are great and very nice to be able to open the sliding doors to Juliette Balcony. Rooms feel old, but everything works. Over easter felt overpriced. Location is good with a 15min walk to V&A.
Verified review

10/10 Excellent

Friedhelm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Angenehmer Aufenthalt im Protea Cape Castle

Ordentliches Hotel an der Main Road fußläufig zu V & A Harbourfront. Long Street ebenfalls in 20 min zu Fuß erreichbar. Hotel bietet Studios mit Wohnraum, Schlafraum u. Bad. Wohnraum mit kl. Küche, Microwelle, Kühlschrank, Wasserkocher, Tee u. Kaffee. Klimaanlage. Freundl. u. hilfbereiter Service an der Rezeption. Durchaus empfehlenswert!
Stayed 5 nights in Feb 2018
Verified review

6/10 Okay

Mohammad

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is in a nice location and close to V & A Waterfront. Daytime staff members were really helpful and tried to accommodate us (with cleaning, providing supplies and such). The room was decent as well as we slept in comfortably. What we did not like: 1. the coupon based internet access (it was unreliable at times and we would need to re-authenticate so frequently. coupon would stop working and we would end up requesting new coupon. 2. Night time staff members were not helpful at all. Would ask us to come to front desk when we ask for resources. Would tell us something is not available just so he/she would not have to come to our room. Like telling us the kitchen is closed an hour before the kitchen was actually supposed to be closed according to hotel brochures in room. 3. The elevator at times did not work and it was a bit scary or frustrating at times. Overall, not a Marriott like experience. I do see the potential of being great though. The day time staff members were really helpful. Not sure what happened at night.