Clouds Estate

5.0 star property
Luxury hotel with 2 outdoor pools and a winery

Choose dates to view prices

Photo gallery for Clouds Estate

Property amenity
Villa, 2 Bedrooms, Mountain View | Premium bedding, pillowtop beds, minibar, in-room safe
Premium Studio Suite | Premium bedding, pillowtop beds, minibar, in-room safe
Breakfast, lunch, dinner served; pool views
2 outdoor pools, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Helshoogte Road, Stellenbosch, Western Cape, 7560
  • Alluvia Boutique Winery
    ‪3 min walk‬
  • Lanzerac Wine Estate
    ‪7 min drive‬
  • Stellenbosch University
    ‪8 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪39 min drive‬

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Room options

Villa, 2 Bedrooms, Mountain View

  • 830 sq ft
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Deluxe Villa, 1 Bedroom, Mountain View

  • 753 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • 484 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Premium Studio Suite

  • 700 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Luxury Room

  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 484 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Junior Studio Suite, 1 Bedroom

  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Stellenbosch

Clouds Estate places you within a 10-minute stroll of Alluvia Boutique Winery and Tokara Winery. This 13-room, 5-star hotel has 2 outdoor pools along with a winery and a full-service spa.

What's nearby

  • Alluvia Boutique Winery - 3 min walk - 0.2 miles
  • Zorgvliet Estate - 15 min walk - 0.8 miles
  • Lanzerac Wine Estate - 7 min drive - 3.7 miles
  • Stellenbosch University - 8 min drive - 4.9 miles
  • Fick House - 10 min drive - 6.4 miles

Getting around

  • Cape Town Bellville Station - 29 min drive
  • Cape Town Intl. Airport (CPT) - 47 min drive

Restaurants

  • ‪Lanzerac Wines - ‬8 min drive
  • ‪De-Eetkamer - ‬8 min drive
  • ‪Postcard Cafe - ‬11 min drive
  • ‪Meraki - ‬8 min drive
  • ‪De Warenmarkt - ‬7 min drive

About this property

Clouds Estate

Luxury hotel with 2 outdoor pools and a winery
Clouds Estate features a winery, a full-service spa, and 2 outdoor pools. For transportation, you can make use of an airport shuttle during limited hours for ZAR 700 per room one way, as well as an area shuttle. Front-desk staff can assist with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect to find free WiFi and 40-inch flat-screen TVs with satellite channels and Netflix. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Furnished balconies or patios, minibars, and coffee makers are also standard.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body treatments, and manicures and pedicures. The spa is open daily.

Languages

Afrikaans, English, Xhosa

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Clouds restaurant

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Vineyard
  • Wine tasting room
  • Winery

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Terrace
  • Vineyard

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Hardwood flooring in room
  • In-room roll-in shower
  • No elevator

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for ZAR 950.0 per night
  • This property doesn't allow children 11 and younger (only guests older than 11 are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: ZAR 700 per room (one way)
  • Rollaway bed fee: ZAR 950.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Clouds Estate
Clouds Estate Apartment Stellenbosch
Clouds Estate Stellenbosch
Clouds Estate Hotel Stellenbosch
Clouds Estate Hotel
Clouds Estate Hotel
Clouds Estate Stellenbosch
Clouds Estate Hotel Stellenbosch

Frequently asked questions

What's there to see around Clouds Estate?

This hotel is located in Stellenbosch, just steps from Delaire Graff Estate and Alluvia Boutique Winery, and within a short walk of Tokara Winery. You'll also find Camberley Wine Farm and Le Pommier Wine Estate less than a mile away.

Is parking available on site at Clouds Estate?

No, there isn't parking at this hotel.

Is there a spa available at Clouds Estate?

There is a full-service spa available for guests to enjoy and services include couples treatments, body treatments, mani/pedis, and massages.

Does Clouds Estate have a casino?

No, Clouds Estate doesn't have a casino.

Will I find an indoor pool at Clouds Estate?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Clouds Estate good for couples?

This boutique hotel offers plenty of amenities for couples including 2 outdoor pools, a bar, and a garden-view restaurant.

Are there hot tubs at Clouds Estate?

Yes, this hotel offers private outdoor spa tubs in some guestrooms.

Does Clouds Estate feature a restaurant that includes a breakfast menu?

Yes, Clouds Estate serves breakfast for a surcharge at Clouds restaurant.

Will Clouds Estate allow pets to stay free of charge?

No, pets aren't allowed at Clouds Estate though service animals are welcome.

Does Clouds Estate have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Clouds Estate?

The closest major airport to Clouds Estate is Cape Town Intl. Airport (CPT), which is 28.5 mi away (47 minutes by car).

Can I book a room with a balcony at Clouds Estate?

Yes, every guestroom at Clouds Estate comes with a furnished balcony with some featuring mountain views.

Clouds Estate Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 215 out of 257 reviews
Rating 8 - Good. 31 out of 257 reviews
Rating 6 - Okay. 7 out of 257 reviews
Rating 4 - Poor. 3 out of 257 reviews
Rating 2 - Terrible. 1 out of 257 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Stayed 1 night in Feb 2025

10/10 Excellent

Adele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is luxury personified. Stunning views, wonderful rooms with the option to stay in bespoke accommodation. Such as a private pool or hot tub options. There is simply no better view on the Helshgoote Pass. Staff were extremely helpful with nice touches to enhance guests stay throughout. This is a high end luxury hotel with a relaxed atmosphere we will definitely be returning.
Stayed 3 nights in Feb 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went above and beyond in helping celebrate my partner's birthday.
Stayed 1 night in Jan 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in beautiful location
Stayed 2 nights in Jan 2025

8/10 Good

david

Liked: Cleanliness, property conditions & facilities, room comfort

Clouded view this time

A lovely hotel, friendly comfortable and with a lot of nice art work inside and around. We have stayed here before, so knew what to expect. Things were not so good this time in the restaurant though. The dinner menu was very limited, with only four mains. The spaghetti of the day was the same every day, so was the fish of the day on an inedible veg base. There was another pasta, a lasagne with egg plant which was bland the . Staying for four days we had to go out to get a decent meal. Breakfast was great as usual. Our other complaint was when coming back at 8pm having been out, there was no one at the gate to let us into the drive. We spent 15 minutes flashing the car lights, hooting the horn. To no avail. The gate call buttons were not working, and my wife had to squeeze through the gate and walk 10 minutes uphill in the dark to get someone to open the gates. We got no apology!
Stayed 4 nights in Jan 2025

4/10 Poor

Arlene, Edinburgh

Traveled with family
Liked: Amenities
Very disappointed. Rooms not as in the picture. This is not high end. We booked the new suite which had pictures of vineyard views and we got dark room facing trees. The room was not great - hair on floor, dirty work tops, broken security gate, blocked shower, dark bed sheets (hate that as you can’t be sure clean and not typical in 5 star). The room is new and furnished to a good standard but the wider hotel is really more 3 star and very basic. Staff lovely and super helpful, but the manager had a real attitude, doesn’t want to hear anything negative, didn’t come back as she said she would on our issues and only interested in her margin. We booked for 4 days and left after 2. Very disappointing and wouldn’t recommend if you are looking for a 5 start experience. There are far better hotels for the same money in the area.
Stayed 4 nights in Jan 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heaven - we will be back

Fabulous. excellent service. amazing rooms and pool
Stayed 2 nights in Dec 2024

10/10 Excellent

Tobin J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

An amazing stay. Service was excellent - in particular Hugo and Abigail stepped in when one of our party was ill, contacting a doctor and the local hospital on our behalf. The villa we stayed in was spectacular, with an infinity pool for the villa area. Food was outstanding as were the wines.
Stayed 2 nights in Dec 2024

8/10 Good

Joanna

Traveled with group
Liked: Cleanliness, property conditions & facilities
I’m glad we stayed here- great location and views of the landscape. I would have expected a little more knowledge from staff on a variety of things and the breakfast was satisfactory. Not sure I would have eaten dinner in the hotel. I would recommend only 1-3 night stay here
Stayed 6 nights in Dec 2024

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facilities are superb. When checking in they gave you a choice of wine or soft drinks and some cheese and biscuits. They take your bags to the room. They have an on site restaurant which is a little limited, but with the number of guests it’s great that they now do this, so you can have an evening meal without having to going out. This is a boutique hotel where the staff are so friendly and accommodating. Sheldon and all the other staff are just amazing. The rooms are a good size and the bed was really comfortable, the infinity pool is lovely and the views are spectacular. We had an early check out before breakfast service and they sent us off with a huge breakfast with yoghurt, fruit, croissants, muffins, sandwiches and drinks. Typical of the attention to service that you get at Clouds Estate. Just a fantastic stay!!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

BENJAMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Connor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really lovely stay here for part of our honeymoon! The views are breathtaking, and the room was clean, large, and modern, and it was easy to get to both Stellenbosch and Franschoek as needed. The team was really helpful, even providing breakfast packs for our extremely early departure, which was very appreciated.
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Amenities, property conditions & facilities
Thank you for a wonderful stay! We loved the vineyard views against the backdrop of rugged mountains! Great service, with winderful dinner and breakfast! A magical spot to stay in Stellenbosch!
Stayed 1 night in Sep 2024

10/10 Excellent

jacqueline ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully designed boutique hotel set in a stunning location. The staff are friendly and extremely helpful.
Stayed 7 nights in Sep 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Johannes

Stayed 3 nights in Jul 2024

10/10 Excellent

William, Pittsburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most glorious stay in Clouds. The room and view were magnificent and the staff kind and attentive. This was off season so it was quiet, which was charming in itself. This was our last night in South Africa after an amazing vacation in Sabi Sands and the Western Cape. Clouds was a lovely place to finish our 30th anniversary trip and they were generous with bespoke attention. I would absolutely recommend here and would love to see it in the summer months too. Dinner and breakfast were very good. This is a beautiful area of the country.
Stayed 1 night in Jul 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Nayyereh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Nice hotel, shame about the food poisoning

The hotel itself is beautiful. The views are stunning and the rooms are well made up for a short or long stay. However i have been suffering with food poisoning since we left so i have removed some stars. The restaurant was much quieter than expected and food for the first time in SA did not taste so great. The next 24 hours were very painful.
Stayed 1 night in May 2024

8/10 Good

Mrs Pratibha Patel Mr Ajitkumar, Business Bay

Stayed 3 nights in Apr 2024

10/10 Excellent

Corey

Stayed 3 nights in Mar 2024