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Holiday Inn Express Zurich Airport

3.0 out of 5.0

Recent guest reviews

nothing more to add it is a best western by the airport

My second stay in this hotel and hoped for better. I only stayed the second time because I had previously booked it on our trip for our return home. The shuttle service was nice and the rooms very comfortable and clean but from there things went down hill. However, one guy missed his time for his shuttle and the counter clerk made the shuttle driver take him at his next time making someone who had a scheduled time miss their shuttle time. There always seemed to be confusion about what could and could not be done about the shuttle and about free or paid coffee . Check in was a joke although they would check you in early if they had a room ready when you finally got to the counter. Two people stood around looking at the computer while one person helped a line of people that were trying to check in or out. The "manager" was arguing with a guest about room price even though the guest had been given a price by someone else at the desk. The manager was very rude in front of everyone and basically said his clerk did not know what she was talking about. One clerk was making coffee to take to someone in the back instead of helping at the front desk. They appeared to totally ignore guests who needed help. The breakfast was minimal. The boiled egg my wife had smelled like manure and needless to say she did not eat it. The coffee machine was the best thing about breakfast. At this point, I would not stay at this Holiday Inn Express again nor would I recommend it to anyone.

Upon entering my "shell" of s room I was locked in the restroom. My wife called down to reception and after four tries they said they would send someone up. After another 20 minutes and another ten unanswered calls I finally broke out. When I went to reception they told me with no concern "the maintemce man had left for the night." We then ordered in their restaurant. 27 euros for a microwave pizza and 10 for a basket of fries. The fries were unfrozen but not cooked. DISGUTING. The shampoo, body wash, and conditioner. Is mixed into one bottle. What a horrible way to spend the last night in such a beautiful country. I know a few people that own some Holiday Inn franchises and have already reported this hotel. Truly a horrible place

Good location for airport by the hotel's shuttle bus and from airport to city center just about 10 min by train. The front desk staff were friendly and helpful. Good facilities with clean and comfortable room. Breakfast is okay.

Nice clean hotel, the room was really clean, and you had plenty of TV channels to channels to choose from.

Small rooms, no hair shampoo, conditioner or moisturizer. Pretty noisy.

Convenient to airport and major roads, but very quiet. Comfortable room, excellent breakfast. The only negative is their barely functioning Internet. There are a couple of restaurants in the vicinity and a large shopping mall with a grocery store. Good value. We would gladly stay there again.

Hotel staff was nice. Airport pickup driver was overwhelmed making everyone wait for 30-90 minute at airport.

10 minutes from the Zurich airport and 5 minute walk to the trains. The staff was great and all were able to speak English which is a plus if you don't speak German/Swiss. Wonderful breakfast! Unfortunately, some of the guests were annoying but you can find that almost anywhere. Thank You H.I. Staff.

Enjoyed my stay. Very attentive staff. Spacious rooms.

Hotel was nice, located in a very convenient location (short walk to train station and short shuttle ride to airport). Room was comfortable and had basically everything I needed. Breakfast was nice and front desk service was good. A couple of minor qualms - drink machines did not work on first floor and there weren't water bottles provided for free (or even for purchase) in the rooms, free internet was slightly slow, there was a slight smell in the bathroom, and the light switches in the room were not the easiest to find.

Awesome great fantastic yey go there it's cool yeah yeah uh huh book it stay there ya ya ya book book book it man

This was the second time I stayed at this very good budget hotel near Zurich airport. It works fine for me, as my arrival time is about 4:30 pm and after 11 hour flight from the USA , its nice to take a break and get ready for more travel the next day, to other parts of Switzerland. I take a two hour break and then, out for dinner & drinks in Zurich. Easy train access , two blocks away.

They need new mattresses Should not charge extra for parking Great to have a bar and restaurant that serves a very nice breakfast that is included in rate Rooms are spacious and bright with large windows. Bathroom is very practical.

I have stayed twice at this hotel and I have found both experiences positive. I believe that the closeness of this hotel to the airport is definetly a plus, as well as the shuttle that drives you back and forth to the airport. The lobby is decorated in a modern way and the breakfast is generous and included which adds to the advantages. The rooms are comfortable. The bathrooms have been redecorated and upgraded. The supermarket Migros is within walking distance and there is a Subway too. Very convenient for the business traveler, for a one night stayover to catch a morning plane and near the center of Zurich.

We needed a hotel close enough to the airport to allow shuttle transfers. We were happy with the shuttle services provided. Breakfast was wonderful. Room was clean and comfortable. WIFI service was important and efficient.

The staff are very friendly, and the main bar is great after a long trip. Since I forgot the Swiss have a completely different power outlet, it was great that they offer compatible chargers for free. My only complaint: Parking isn't free (it's not THAT close to the airport to warrant charging so much)

We read many reviews before going over and had a couple concerns...but the shuttle was right there whenever needed;, the included breakfast and service were exceptional;, the room was always clean and restocked when we returned each day; there was complimentary Wi-Fi available and worked for our daily requirements; and finally, the location by the Rumlang rail station was perfect for getting downtown and connecting to other transportation. Thank you for a magnificent stay in Zurich!!

The staff were very welcoming and helpful. We like the free shuttle to the airport. You can take a short walk and catch the train into Zurich. The breakfast was great. The extra bed that we didn't need was in the way, but otherwise the room and bathroom were great.

We found the reception staff extremely helpful in learning how to get around Zurich & to see the sites outside the city. The breakfast was a very delicious surprise! the croissants were just as good as in Paris and there was a nice variety of fruit, cheese, meats, eggs, hot food and cold cereals, breads, jams etc., etc. The room was modern and the bed very comfortable. It is close to the airport and the airport shuttle comes regularly. the train is close by, aabut a 7 minute walk from the hotel. the only problem was buying tickets from the machine which was not in English and we needed to get help from a friendly Swiss young lady who spoke some English! All in all I recommend the hotel! The only problem we had was the bar was non operational the one evening we came back after a long day sightseeing and could not get a beer or anything to drink! We were very disappointed!

Hofwisenstrasse 30 Ruemlang ZH

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Holiday Inn Express Zurich Airport places you within a short walk of Kart-Bahn Zurich Ruemlang and within a mile (2 km) of BodyFlying. This 3-star hotel has 163 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi. It's near the airport and also close to Rope and Adventure Park Zurich and MFO-Park.


Dining

Start your day off right with a free continental breakfast. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.


Rooms

All of Holiday Inn Express Zurich Airport's 163 air-conditioned rooms provide coffee makers, phones, and ironing boards. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Hair dryers and desks are other standard amenities.


Property features

At Holiday Inn Express Zurich Airport, guests have access to an outdoor pool, free WiFi in public areas, and 5 meeting rooms. If you drive, self parking is CHF 23 per day, or you can take advantage of the free airport shuttle at scheduled times. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and free newspapers.

Room options

Standard Room

Full 1 | King 1 | Sleeps 2

Room, Accessible, Bathtub (Mobility)

Full 1 | King 1 | Sleeps 2

Room, 1 King Bed, Non Smoking (& Sofa Bed)

King 1 | Sleeps 2

Room, 1 Double Bed with Sofa bed, Non Smoking

Full 1 | Sleeps 4

Guest reviews for Holiday Inn Express Zurich Airport

Everyone (10) Business (12) Couples (22) Family (6) Other (8)
4
Everyone

nothing more to add it is a best western by the airport

By on Jul 1, 2017

3

overall poor service

Everyone

My second stay in this hotel and hoped for better. I only stayed the second time because I had previously booked it on our trip for our return home. The shuttle service was nice and the rooms very comfortable and clean but from there things went down hill. However, one guy missed his time for his shuttle and the counter clerk made the shuttle driver take him at his next time making someone who had a scheduled time miss their shuttle time. There always seemed to be confusion about what could and could not be done about the shuttle and about free or paid coffee . Check in was a joke although they would check you in early if they had a room ready when you finally got to the counter. Two people stood around looking at the computer while one person helped a line of people that were trying to check in or out. The "manager" was arguing with a guest about room price even though the guest had been given a price by someone else at the desk. The manager was very rude in front of everyone and basically said his clerk did not know what she was talking about. One clerk was making coffee to take to someone in the back instead of helping at the front desk. They appeared to totally ignore guests who needed help. The breakfast was minimal. The boiled egg my wife had smelled like manure and needless to say she did not eat it. The coffee machine was the best thing about breakfast. At this point, I would not stay at this Holiday Inn Express again nor would I recommend it to anyone.

By , from South Carolina on Jun 28, 2017

1

worst hotel i have ever stayed in.

Everyone

Upon entering my "shell" of s room I was locked in the restroom. My wife called down to reception and after four tries they said they would send someone up. After another 20 minutes and another ten unanswered calls I finally broke out. When I went to reception they told me with no concern "the maintemce man had left for the night." We then ordered in their restaurant. 27 euros for a microwave pizza and 10 for a basket of fries. The fries were unfrozen but not cooked. DISGUTING. The shampoo, body wash, and conditioner. Is mixed into one bottle. What a horrible way to spend the last night in such a beautiful country. I know a few people that own some Holiday Inn franchises and have already reported this hotel. Truly a horrible place

By , from p on Feb 17, 2017

4

nice hotel close to airport

Everyone

Good location for airport by the hotel's shuttle bus and from airport to city center just about 10 min by train. The front desk staff were friendly and helpful. Good facilities with clean and comfortable room. Breakfast is okay.

By , from Los Angeles, California on Sep 11, 2016

4

aug. 19, 2016 stay

Everyone

Nice clean hotel, the room was really clean, and you had plenty of TV channels to channels to choose from.

By on Aug 20, 2016

3
Everyone

Small rooms, no hair shampoo, conditioner or moisturizer. Pretty noisy.

By , from miami on Jul 26, 2016

5

conveniently located, quiet, excellent breakfast

Everyone

Convenient to airport and major roads, but very quiet. Comfortable room, excellent breakfast. The only negative is their barely functioning Internet. There are a couple of restaurants in the vicinity and a large shopping mall with a grocery store. Good value. We would gladly stay there again.

By on Jul 12, 2016

4

nice hotel but limited option for veg. breakfast

Everyone

Hotel staff was nice. Airport pickup driver was overwhelmed making everyone wait for 30-90 minute at airport.

By , from USA on Jul 8, 2016

5

very comfortable - will be back

Everyone

10 minutes from the Zurich airport and 5 minute walk to the trains. The staff was great and all were able to speak English which is a plus if you don't speak German/Swiss. Wonderful breakfast! Unfortunately, some of the guests were annoying but you can find that almost anywhere. Thank You H.I. Staff.

By , from Virginia on Apr 18, 2016

5

close to airport, great shuttle service

Everyone

Enjoyed my stay. Very attentive staff. Spacious rooms.

By , from Pittsburgh on Mar 2, 2016