Hotel Splendide Royal5.0 out of 5.0
Recent guest reviews
A great hotel in the Swiss side of Lake Lugano and less than one and a half hour drive from Milan, Italy. Everything was perfect. Excellent hotel, service, restaurant, meals, etc. Walking distance to very fine shopping. I strongly recommend this property.
My husband an I stayed one night on our way to Milan. Our room was immaculate with a terrific balcony overlooking the lake. The front desk staff is terrific, and accommodated our early arrival. The entire hotel smells delightful, and the location couldn't be better. Breakfast is great, although it does take some time to get coffee service. Just an excellent classic European luxury hotel. Cant wait to go back for a longer stay. Contrary to other reviewers, I did not have any issues with the WIFI.
This hotel is member of LHW , and its stand for the reputation of this group . Location: Across the street from lake Lugano , although its not exactly in the downtown but its the nearest 5* hotel to the downtown shops (~600m) the route is very beautiful especially if the weather is nice. Hotel: The main building is classical , fabulous and very well maintained ( the have newer building don't look that good) consist of 4 floors, decorations is exceptional. Rooms: They have around 90 rooms , 4 j suites , 3 corner suite with separate living room . I got upgraded to corner suite which contain big bedroom , living room and 2 bathrooms , the suite was in top floor (4th) with fabulous view of the lake and mountains, Note: the suite in 4th floor doesn't have balcony , unlikely other floors Service: The service in general is excellent , The concierge is exceptionally professional , friendly and knowledgeable , he managed to arrange for us trip to Milan in very short notice. Things that can be better: 1- wifi 2- breakfast selections
Apart from an unacceptably slow internet connection through the hotel's wifi, my second stay at the hotel was an altogether pleasurable experience, although not a cheap one. The lake front location, only a short walk from the town centre, is ideal.
My family and I traveled to Lugano, Switzerland in May of this year (19th-22nd) for my nephew's graduation and stayed at the Splendide Royal Hotel. I booked the Presidential Suite with a connecting room, 6mos in advance. When we arrived, the room's configuration and location seemed wrong, but with the tight schedule of graduation activities there was no time to probe further. The “Presidential Suite” master bathroom was in the living room and the bedroom had a half bath (no shower). The connected room was attached not to the living room, but to the “Presidential Suite” bedroom. As I prepared to depart, I casually asked a staff member about the hotel's Presidential Suite, and the amenities and location described confirmed that my initial impressions of our room were correct- my family and I had not been given the actual Presidential Suite even though we were charged for it. Instead we'd received a makeshift and sub-par replacement. I raised the issue with hotel management soon after we left Lugano, and received a delayed email response evading the issue. I hope that by sharing this experience, nobody else will fall prey to this kind of deceit. When reserving any suite in this hotel, ask for the floor plan before making a commitment.
Great location on the lake and fantastic views, but apart from the very cool and stylish wine tasting room everything is quite 80s which at the prices they charge keeps me from giving a higher rating. Lovely staff though at reception including doorman and concierge. Breakfast was ok, service there rather abrupt and only speaking Italian (it´s still Switzerland, so I expect to be able to communicate in at least German or English).
High standard staff, polite and proactive. Very nice position in front of the lake. Large, cozy and comfortable rooms. Elegant and old fashion atmosphere, a bit regretting its old glory. High quality of food and standing meal. Wide range of wines and excellent service for dinner. Abundant buffet for breakfast. Very good hotel for business and relax.
Although this happened in February I want to share that an afternoon at this hotel for British Tea Time was quite enjoyable and at a good price. A good selection of teas. Unfortunately the event scheduled up to 31 March was ended on 19 February due to lack of interest. I put this down to: insufficient publicity, fear by local lovers of tea time that price would be too expensive, and a lack of interest in this part of Switzerland in the culture of drinking tea. (Others have tried and failed.)
My wife and I spent the Easter weekend over there. We were on the 5th floor in the new section with an incredible view over the lake. The sun was rising directly in our giant patio window. A million dollar view like you see in the movie. Hotel is great located in paradisio on the water front. It was super expensive like the rest of lugano. But it was worth it. I recommend.
Service is excellent from door step of the hotel. Staff are so helpful. Room is spacious with good sized lake view balcony. Bathroom is so clean with two basins. Also, includes TV speaker inside the bathroom with volume control. Breakfast is good and also provides menu for any extra requirement. again the staff are very helpful all over the time. Location of the hotel is excellent. highly recommended but as any other 5 star hotel its bit expensive.
- Free breakfast
- Free WiFi in rooms and public areas
- Onsite dining
- Free airport shuttle
Located in Lake Lugano, Hotel Splendide Royal is adjacent to Museum of Modern Art and within a 10-minute stroll of LAC. This 93-room, 5-star hotel has free breakfast along with conveniences like free in-room WiFi and a free airport shuttle. It's in central Lugano and also close to Santa Maria degli Angeli and Piazza della Riforma.
Free breakfast is included with your stay. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.
All 93 air-conditioned rooms provide balconies, minibars, and free bottled water. Guests can expect free WiFi and TVs with satellite channels and pay movies. Safes, phones, and desks are also standard.
Guests of Hotel Splendide Royal enjoy access to free WiFi in public areas, 2 meeting rooms, and conference space. Parking is CHF 20.00 per day (CHF 20.00 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a business center, free use of bicycles, and free newspapers.
Reviews from Trip Advisor
92% of guests recommend this hotelTotal of 563 reviews